Lake Shangrila Hotels

"Staff was friendly and explained everything. Had soup out for guests, which is a nice touch. Hotel is always clean and room was amazing. Love staying here. Pool and hot tub are also very relaxing, we skipped it this time but always have enjoyed it in the past stays."

"breakfast was good and I enjoyed the pancake maker.The room was clean. Parking was fine. The only down side was no elevator. Also the staff was very helpful especially Emma. I was in town for my daughters Navy Boot Camp graduation. She was very informative. There was a shuttle to pick up to take you to get tickets the night before at no additional cost. Also a shuttle in the morning to take you to graduation."

"The hotel was great and accommodating. The staff especially the girl overnight was amazing. The check in was great and really took care of us after flooding occurred in our house. My one pet was ok to stay with us! Thank you as you all truly know how to go out of your way to help through these hard times. The pool and hot tub were warm and amazing! We stay at places that keep their pool warm and maintained. Wish the pool can be opened later like 11 would be better. Keep up the great work"

"Didn’t get a chance to try their breakfast "

"yes"

"Need a better breakfast! Better coffee makers! Needs a up grade!"

"The establishment was nice and the room was nice but some of the staff were not very helpful and I felt they were being unexplainable rude to my family and guests making up rules for us specially. "

"Bathroom wasnt clean enough, there was still stains around the toilet base from previous accidents, dishes were obviously not washed, other than that it was fine. Playpen I borrowed wasnt cleaned"

"Nice - "