Rooftop bar

Reviews of 1521 Hotel & Spa

4.5 out of 5
1521 Hotel & Spa
3 M.L. Quezon National Highway, Lapu-Lapu, Central Visayas

Reviews

8.8

Excellent

Rating 10 - Excellent. 106 out of 168 reviews" "
Rating 8 - Good. 32 out of 168 reviews" "
Rating 6 - Okay. 19 out of 168 reviews" "
Rating 4 - Poor. 7 out of 168 reviews" "
Rating 2 - Terrible. 4 out of 168 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Kasumi

Travelled with partner
Liked: Staff & service
Disliked: Amenities
The therapists and staffs were so good!
Stayed 2 nights in Apr 2024

10/10 Excellent

Tyson

Liked: Cleanliness, staff & service, property conditions & facilities
All staff members were amazing. Room nice and clean.
Stayed 1 night in Apr 2024
Response from Riza on 4 May 2024
Hi, Tyson.Thank you for choosing our services at the 1521 Hotel+Spa. We are delighted to hear that your recent experiences have been positive. We sincerely value your comments in our continuous effort to provide friendly and efficient service.We hope to welcome you back again. Best,

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
This place is amazing. Will definitely go back. Management and staff are so good. Love this place. 😎♥️💯
Stayed 13 nights in Apr 2024
Response from Riza on 4 May 2024
Hi, Jeff.We are glad to know that you had a wonderful stay with us. It is our privilege to have been given the chance to offer you our heartfelt service. We always ensure that we give all of our guests’ high quality service which they deserve. Your feedback was shared with the rest of my 1521 Hotel + Spa Family, they are as pleased as I am. We hope to be of service to you again. Best,

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was helpful and friendly. Property lack transparency in communication about their beach location. This location is nothing more than a pool in full sun off a boat launch.
Stayed 5 nights in Apr 2024
Response from Riza on 4 May 2024
Hi, Bruce. Thank you for taking time to send us feedback. We apologize if you were inconvenience during your stay. Please note that detailed information has been properly cascaded and documented. Upon reservation, you receive an automated message providing you data, including information about The Beach extension as well as the amenities and facilities you can enjoy while staying with us. Again, we appreciate your feedback. Thank youBest,

10/10 Excellent

Sunny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Gets all the basics right
Stayed 3 nights in Apr 2024
Response from Riza on 4 May 2024
Hi, Sunny.Thank you for taking the time to rate us about your recent experience while staying at 1521 Hotel + Spa. We sincerely value your feedback in our continuous effort to provide friendly and efficient service.We look forward to welcome you again. Best,

10/10 Excellent

Coty

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. For the price you cannot beat it
Stayed 3 nights in Apr 2024
Response from Riza on 4 May 2024
Hi, Coty.Thank you for taking time to send us feedback. We are glad that you find it a good value for money. It's nice to hear someone who appreciates the things that we are aiming to be of high quality all the time. Best,

10/10 Excellent

Rob

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is absolutely fantastic! Great experience. The beach and pool area was great! The staff there was great with my large Filipino family! Lunches were excellent! The lifeguard on duty was excellent having to watch my nieces and nephews! I definitely will go back and stay at this hotel! The staff makes this hotel great!
Stayed 4 nights in Apr 2024
Response from Riza on 4 May 2024
HI, Rob.Thank you for taking the time to send us feedback. We are glad that you are satisfied with our service. It is very heartwarming that you appreciated our service . We are very much delighted to have received a confirmation of good feedback for our genuine service. We look forward to welcome you and your family again. Best,

8/10 Good

Sheldon

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish we could stay a little longer in the property, but we need to depart for another destination.
Stayed 1 night in Apr 2024
Response from Riza on 4 May 2024
Hi, Sheldon.We are glad to know that you had a wonderful stay with us. It is our privilege to have been given the chance to offer you our heartfelt service. We always ensure that we give all of our guests’ high quality service which they deserve. Your feedback was shared with the rest of my 1521 Hotel + Spa Family, they are as pleased as I am. PSPlease stay longer on your next visit. See you Best,

10/10 Excellent

Coty

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The say at 1521 has been better than other hotels we’ve stayed at in Lapu-Lapu for a fair price! The staff greets you with a welcome drink and always great you any time you go downstairs. The restaurant is affordable and has excellent food options! We traveled with toddlers and it was seamless. Our kids are picky eaters and asked for the spaghetti every night, they enjoyed the pools, and the wifi connection is amazing.
Stayed 1 night in Apr 2024
Response from Riza on 4 May 2024
Hi, Coty.Thank you for taking the time to send us feedback. We are glad that you are satisfied with our service. It is very heartwarming that you appreciated our honest gesture, as well. We are delighted to hear that the children loved our food options at Joey's Table especially our spaghetti. Your comments are valuable to us in our continuous effort to give you friendly and efficient service. We hope to welcome you back.Best,

10/10 Excellent

Marilis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, super close to the airport. The staff was really nice and my room was spacious and clean. I would consider staying here again and would definitely recommend it to others.
Stayed 1 night in Apr 2024
Response from Riza on 4 May 2024
Hi, Marilis.Thank you for taking the time to tell us about your recent experience while staying at 1521 Hotel + Spa. Rest assured that proper maintenance are being done for us to give you high quality service. We sincerely value your comments in our continuous effort to provide friendly and efficient service.We hope to see you again. Best,

8/10 Good

Florame

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i like it, very convenient location for airport transfer.. love thier beach extension, it would have been better if it is together though.. I'd recommend more option for lunch/dinner menu..
Stayed 2 nights in Mar 2024
Response from Riza on 18 Apr 2024
Hi, Florame.Thank you for choosing our services at the 1521 Hotel+Spa. We are delighted to hear that your recent experiences have been positive. Rest assured that we have noted your recommendations for more food options.We sincerely value your comments in our continuous effort to provide friendly and efficient service.We hope to welcome you back again. Best,

10/10 Excellent

Raul Garcia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff that really make sure you get where you need to and make sure to answer any question you have.
Stayed 7 nights in Mar 2024
Response from Riza on 18 Apr 2024
Hi, Raul.We are glad to know that you had a wonderful stay with us and that our staff were able to attend to your needs. It is our privilege to have been given the chance to offer you our heartfelt service. We always ensure that we give all of our guests’ high quality service which they deserve. I have shared your feedback with my team and they were pleased to hear about this.Best,

8/10 Good

Genevieve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Riza on 18 Apr 2024
Hi, Genevieve.We appreciate you taking the time to rate your experience while staying with us. We sincerely value your comments in our continuous effort to provide friendly and efficient service. Best,

10/10 Excellent

James

Stayed 2 nights in Mar 2024
Response from Riza on 4 May 2024
Hi, James.Thank you for taking the time to rate us about your recent experience while staying at 1521 Hotel + Spa. We sincerely value your feedback in our continuous effort to provide friendly and efficient service.Best,

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Riza on 18 Apr 2024
Hi, Craig.We appreciate you taking the time to rate your experience while staying with us. We sincerely value your comments in our continuous effort to provide friendly and efficient service. Best,

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1521 is a great place to stay on Mactan. The rooms are simple, clean and comfortable. The staff is incredibly nice and helpful. The private beach property is beautiful and easy to access with the shuttle service. I am a big fan of the massage studio on the top floor. The therapists do a great job and it is so convenient to be just a few minutes walk from any room in the hotel. I have stayed at 1521 a few times and will keep coming back!
Stayed 2 nights in Mar 2024
Response from Riza on 18 Apr 2024
Hi, Michael.Thank you for your kind words. Knowing that we've been able to make a positive contribution to your experience fills me with great joy. It's guests like you who make what we do so rewarding. We hope to welcome you again in the not so distant future. Best,

8/10 Good

Brandon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel great service
Stayed 1 night in Mar 2024
Response from Riza on 29 Mar 2024
Hi, Brandon.Thank you for taking the time to tell us about your recent experience while staying at 1521 Hotel + Spa. We sincerely value your comments in our continuous effort to provide friendly and efficient service.Best,

10/10 Excellent

Yutaka

Liked: Cleanliness, staff & service
Beach side pool was so relaxing
Stayed 8 nights in Mar 2024
Response from Riza on 29 Mar 2024
Hi, Yutaka.We are glad to know that you had a wonderful stay with us. We always ensure that our amenities are well maintained to give you an enjoyable stay. We look forward to welcoming you again. Best,

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from Riza on 29 Mar 2024
Hi, Jay.We appreciate you taking the time to rate your experience while staying with us. We sincerely value your comments in our continuous effort to provide friendly and efficient service. Best,

8/10 Good

Thomas, Trumbull

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom was nice but the shower was open and had no door or curtain. The water pressure was excellent and the hot water worked well in the shower. I didn't like that I was emailed the swimming pool was closed after I booked 2 rooms for 3 nights and the pool reopened the day after I left. They offer an airport shuttle but it's not free. There is not much area to sit outside; the lobby is very small. I did like that the front lobby had nice fresh air coming in from outside. The coffee machine's power cord was too short and we had to move it to the desk to plug it in. They needed an extra outlet; I had to unplug the TV to plug in my personal laptop because the other outlet had a different type of plug. The nightstand clock in my room was broken. The AC was very good and adjustable. The beds were cleaning and comfortable. The cleaning people should automatically replace the towels and tissue in the bathroom during the day without the customer having to request it.
Stayed 3 nights in Mar 2024
Response from Riza on 20 Mar 2024
Hi, Thomas.Thank you for taking the time to provide feedback. It is always our pleasure to offer excellent service to our valued guests, like you. We apologize if you experienced discomfort during your stay. Please be informed that we are actively noting your concerns with the hope of addressing them soon. The unavailability of our atrium pool was an unforeseen incident. For this reason, we have provided trips to and from The Beach by 1521 Hotel + Spa for all guests to ensure enjoyment and relaxation. Rest assured that proper maintenance is conducted regularly to ensure an enjoyable stay for you.Furthermore, we appreciate your honest feedback.Best,

8/10 Good

Rodney, San Antonio

Liked: Cleanliness, amenities, property conditions & facilities
Was there for eight days, and no change in bedding despite being told they would every three days.
Stayed 8 nights in Mar 2024
Response from Riza on 18 Mar 2024
Hi, Rodney.Thank you for taking the time to send us your feedback. It is always our pleasure to provide excellent service to valued guests like you.Please understand that all departments must follow proper procedures to ensure consistently outstanding service. Rest assured, we continuously provide training to maintain this standard, with cleanliness being a top priority.Furthermore, we sincerely appreciate your honest feedback.Best,

10/10 Excellent

Mohamed

Stayed 3 nights in Mar 2024
Response from Riza on 18 Apr 2024
Hi, Mohamed.We appreciate you taking the time to rate your experience while staying with us. We sincerely value your comments in our continuous effort to provide friendly and efficient service. Best,

10/10 Excellent

mayumi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff are very friendly and respectful! They are also very helpful with every needs we have- toilet paper, charger! Thanks
Stayed 2 nights in Mar 2024
Response from Riza on 18 Mar 2024
Hi, Mayumi.Thank you for taking time to send us feedback. It is always our pleasure to provide great service to our valued guest like you. Rest assured that proper maintenance to all facilities are being done regularly to provide excellent experience to our valued guest like you. We hope to see you again. Best,

6/10 Okay

Tage

Liked: Staff & service
Stayed 2 nights in Mar 2024
Response from Riza on 29 Mar 2024
Hi, Tage.We appreciate you taking the time to rate your experience while staying with us. We sincerely value your comments in our continuous effort to provide friendly and efficient service. Best,

10/10 Excellent

Pauline

Liked: Amenities
i liked the location being so close to the airport.. the staff are very helpful and nice. the room and surroundings are clean...
Stayed 1 night in Mar 2024
Response from Riza on 18 Mar 2024
Hi, Pauline.Thank you for taking time to send us feedback. It is always our pleasure to provide great service to our valued guest like you. Rest assured that proper maintenance to all facilities are being done regularly to provide excellent experience to our valued guest like you. We wish to be of service to you again. Best,

10/10 Excellent

Madeline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved this hotel. The rooms are spacious, clean, quiet and air conditioned. There is a pool, spa & restaurant in the hotel. I booked this for a day I knew I did not want to leave my hotel, and I didn’t have to! The food was amazing, the staff were all very helpful and kind, and my massage was very impressive. Would stay again!
Stayed 1 night in Feb 2024
Response from Riza on 18 Mar 2024
Hi, Madeline.We are glad to know that you had a wonderful stay with us and that our staff was able to attend to your needs. It is our privilege to have been given the chance to offer you our heartfelt service. We always ensure that we give all of our guests’ high quality service which they deserve. I have shared your feedback with my team and they were pleased to hear about this. Please know that we always take pride of our dining offers. Once again, thank you for your feedback and we hope to welcome you again in the not too distant future.Best,

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Riza on 18 Mar 2024
Hi, Brian.We appreciate you taking the time to rate your experience while staying with us. We sincerely value your comments in our continuous effort to provide friendly and efficient service. Best,

10/10 Excellent

Maria nenita

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location and services were excellent! Quality excellent. Highly recommended.
Stayed 4 nights in Feb 2024
Response from Riza on 26 Feb 2024
Hi, Maria Nenita.We genuinely value your feedback, as it plays a crucial role in our continuous efforts to provide friendly and efficient service. Your satisfaction is our top priority, and we look forward to welcoming you back in the future.Best,

10/10 Excellent

Irlland Joseph

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good for its price! staff were hospitable.
Stayed 1 night in Feb 2024
Response from Riza on 26 Feb 2024
Hi, Irlland Joseph.We are glad to know that you had a wonderful stay with us. We always ensure that our amenities are well maintained to give you an enjoyable stay and continuous training to our staff is our utmost priority to ensure high quality service which you deserve.Looking forward to see you again, soon.Best,

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy over all
Stayed 4 nights in Feb 2024
Response from Riza on 26 Feb 2024
Hi, Matthew.We appreciate the time and effort you have taken to provide us a valuable feedback. We firmly believe that feedback like yours help us in our efforts to give each and every guest a delightful stay. We hope to see you again. Best,

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very well planned to isolate you from the busy street in front of the building. The rooms face a central space with the pool and outside noise is difficult to hear. The restaurant is great with good food and incredibly nice staff. The "beach" property owned by the hotel is a great place to spend the day. The pool, lawns, cabanas, cafe area and staff make it feel really luxurious. There really isn't a beach. There is a boat ramp into the ocean, if you want walk down it and go for a swim in very calm and shallow water. We enjoyed swimming in both the ocean and the pool! A shuttle bus runs back and forth throughout the day and is very accommodating of your schedule. The massage spa on the top floor is one of the best features of the hotel. The therapists do a great job and are very nice. Overall, it's a wonderful place and we'll definitely be back!
Stayed 2 nights in Feb 2024
Response from Riza on 26 Feb 2024
Hi, Michael.We Thank you for taking the time to tell us about your recent experience while staying at Crimson Resort and Spa. We sincerely value your comments in our continuous effort to provide friendly and efficient service.We are glad to know that you had a wonderful stay with us and that our staff was able to attend to your needs keenly. It is our privilege to have been given the chance to offer you our heartfelt service. We always ensure that we give all of our guests’ high quality service which they deserve. I have shared your feedback with the rest of the team, especially the Spa ladies and they were pleased to hear about this.Once again, thank you for your feedback and we hope to welcome you again to our resort in the not too distant future.Best,

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was absolutely wonderful, especially FAYE!!!!
Stayed 2 nights in Feb 2024
Response from Riza on 26 Feb 2024
Hi, David.Thank you for taking the time to tell us about your recent experience while staying at 1521 Hotel + Spa. It's nice to know that you acknowledged the friendly service from our staff, especially Faye. We hope to welcome you again. Best,

10/10 Excellent

Ashlee

Stayed 2 nights in Feb 2024
Response from Riza on 26 Feb 2024
Hi, Ashlee.Thank you for choosing our services. We appreciate you taking the time and effort to rate your stay with 1521 Hotel + Spa. We hope to welcome you back.Best,

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
A stinky room with dirty bed sheets, bathroom was not cleaned. Beddings smelled from pre guests. Cant recommend this hotel. Horrible
Stayed 1 night in Feb 2024
Response from Riza on 26 Feb 2024
Hi, We apologize if our service did not meet your expectations.Please rest assured that we strictly adhere to procedures to ensure the cleanliness of our rooms. We will investigate your concerns thoroughly as we remain committed to delivering excellent service to our valued guests, like yourself.Regarding the inconvenience you experienced with parking, please understand that our parking spaces have limited capacity and are primarily reserved for our in-house guests. However, had you informed us of your parking needs during your stay, we would have been more than happy to assist you accordingly.Nevertheless, we sincerely appreciate your decision to stay with us.Best,

8/10 Good

Annie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Riza on 26 Feb 2024
Hi, Annie.Thank you for choosing our services. We appreciate you taking the time and effort to rate your stay with 1521 Hotel + Spa. We hope to welcome you back.Best,

10/10 Excellent

XIONEL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beautiful property was impeccably immaculate and equipped with the latest technology! I was instantly greeted with warmth and Philippine hospitality upon arrival. They are a brand new resort with luxurious amenities and delectable dining- I would stay here forever if possible! The supervisor May, front desk receptionist Niki, shuttle concierge Virgil, Room Housekeeping Vincent, lifeguard Marjan, and the Restaurant Service of Jun all were all of world class 5 star stellar standards. They all made me feel at home. I hope everyone who values a genuine Philippine cultural experience gets opportunity to stay here! Thank you 1521!
Stayed 2 nights in Feb 2024
Response from Riza on 26 Feb 2024
Hi, Xionel.We Thank you for taking the time to tell us about your recent experience while staying at 1521 Hotel + Spa. We sincerely value your comments in our continuous effort to provide friendly and efficient service.We are glad to know that you had a wonderful stay with us and that our staffs were able to attend to your needs keenly. It is our privilege to have been given the chance to offer you our heartfelt service. We always ensure that we give all of our guests’ high quality service which they deserve. I have shared your feedback with the rest of 1521 Hotel Family, especially the that staff you mentioned and they were pleased to hear about this.Once again, thank you for your feedback and we hope to welcome you again to our resort in the not too distant future.Best,

10/10 Excellent

YOUNGKI

Stayed 2 nights in Feb 2024
Response from Riza on 26 Feb 2024
Hi, Youngki.Thank you for choosing our services. We appreciate you taking the time and effort to rate your stay with 1521 Hotel + Spa. We hope to welcome you back.Best,

10/10 Excellent

jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was good no complaints staff was friendly and professional. Not far from airport but if wanted to go see cebu city long drive
Stayed 3 nights in Feb 2024
Response from Riza on 26 Feb 2024
Hi, Jason.We appreciate the time and effort you have taken to provide us a valuable feedback. We firmly believe that feedback like yours help us in our efforts to give each and every guest a delightful stay. Best,

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Riza on 26 Feb 2024
Hi, Steve.Thank you for choosing our services. We appreciate you taking the time and effort to rate your stay with 1521 Hotel + Spa. We hope to welcome you back.Best,

6/10 Okay

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Riza on 26 Feb 2024
Hi, Brandon. Thank you for choosing our services. We appreciate you taking the time and effort to rate your stay with 1521 Hotel + Spa. We hope to welcome you back.Best,

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everybody was very friendly and enjoyable...
Stayed 1 night in Feb 2024
Response from Riza on 26 Feb 2024
Hi, Steve.We are glad to know that you and your family had a wonderful stay with us. We always ensure that our amenities are well maintained to give you an enjoyable stay and continuous training to our staff is our utmost priority to ensure high quality service which you deserve.Looking forward to see you again, soon.Best,

8/10 Good

adam

Stayed 1 night in Feb 2024
Response from Riza on 29 Mar 2024
HI, Adam.We appreciate you taking the time to rate your experience while staying with us. We sincerely value your comments in our continuous effort to provide friendly and efficient service. Best,

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly & helpful
Stayed 1 night in Jan 2024
Response from Riza on 26 Feb 2024
Hi, Dale.We are glad to know that you and your family had a wonderful stay with us. We always ensure that our amenities are well maintained to give you an enjoyable stay and continuous training to our staff is our utmost priority to ensure high quality service which you deserve.Looking forward to see you again, soon.Best,

10/10 Excellent

liwayway

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Riza on 26 Feb 2024
Hi, Liwayway.We are glad to know that you and your family had a wonderful stay with us. We always ensure that our amenities are well maintained to give you an enjoyable stay. Continuous training to our staff is our utmost priority to ensure high quality service which you deserve.Looking forward to see you again, soon.Best,

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing
Stayed 1 night in Jan 2024
Response from Riza on 26 Feb 2024
Hi, Dana.We are glad to know that you and your family had a wonderful stay with us. We always ensure that our amenities are well maintained to give you an enjoyable stay and continuous training to our staff is our utmost priority to ensure high quality service which you deserve.Looking forward to see you again, soon.Best,

10/10 Excellent

Sandra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location in Mactan. Its walkable to several restaurants and the mall. The rooftop has good food and a view and breakfast was good. Comfy beds. The best was the beach club about a 10-15 minute shuttle ride. Beautiful pool and cabanas there. Only comment would be if they had menu service at the club itself instead having to get it from the hotel it would be faster and more convenient. Needs better chairs and better sitting area around pool at the hotel. We enjoyed our stay.
Stayed 4 nights in Jan 2024
Response from Riza on 4 Mar 2024
Hi, Sandra.Thank you for choosing our services at the 1521 Hotel+Spa. We are delighted to hear that your recent experiences have been positive. Rest assured that we are doing corrective measures and continuously find ways to address your concerns. We hope to see you again. Best,

10/10 Excellent

HELEN, Eugene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Riza on 26 Feb 2024
Hi, Helen.We are glad to know that you and your family had a wonderful stay with us. We always ensure that our amenities are well maintained to give you an enjoyable stay and continuous training to our staff is our utmost priority to ensure high quality service which you deserve.Looking forward to see you again, soon.Best,

4/10 Poor

Bruce

Travelled with partner
Liked: Cleanliness, staff & service
The property is not as advertised. It says there are three restaurants. There is only one the designated smoking area is disgusting. Since you are pretty much isolated at this hotel, they overcharge you for all of their food and drinks. The staff is very nice and friendly, but not very educated on what there is to do on the island. The rooms are fine but not great. Oh the pictures on their website or not really representative of the hotel. Their beach property is very nice but no restaurant as advertise only beer and soft drinks.
Stayed 4 nights in Jan 2024
Response from Riza on 23 Jan 2024
Hi, Bruce.We appreciate you taking the time to provide feedback during your stay with us. We apologize if you were not pleased with our food and drink services. Please understand that we have carefully assessed its rates before its implementation. We want you to know that we take pride in our reasonably priced dining options, including beverages.We appreciate your honest feedback.

10/10 Excellent

takeo

Stayed 1 night in Jan 2024
Response from Riza on 26 Feb 2024
Hi, Takeo.Thank you for choosing our services. We appreciate you taking the time and effort to rate your stay with 1521 Hotel + Spa. We hope to welcome you back.Best,

10/10 Excellent

Shalona

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasantly surprised
I was only there for a few hours, but I was very pleasantly surprised with what a lovely facility this was, plus they have a sister facility, which I didn’t visit, that is supposed to be really nice as well.
Stayed 1 night in Jan 2024
Response from Riza on 4 Mar 2024
Hi, Shalona.Thank you for choosing our services at the 1521 Hotel+Spa. We are delighted to hear that your recent experiences have been positive. We sincerely value your comments in our continuous effort to provide friendly and efficient service.We hope to welcome you back again. Best,