Outdoor pool, pool cabanas (surcharge), pool loungers
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Reviews of The Palazzo at The Venetian

5 out of 5
The Palazzo at The Venetian
3325 Las Vegas Blvd. South, Las Vegas, NV

Reviews

9.0

Wonderful

Rating 10 - Excellent. 5850 out of 8181 reviews" "
Rating 8 - Good. 1263 out of 8181 reviews" "
Rating 6 - Okay. 479 out of 8181 reviews" "
Rating 4 - Poor. 278 out of 8181 reviews" "
Rating 2 - Terrible. 311 out of 8181 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ying

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Palazzo for one night visiting Vegas. Although our room was not ready upon checking in, we didn’t wait for too long and the staff gave us a complimentary upgrade, which was very appreciated! Plenty of good dinning options within a walkable distance if you don’t want to eat inside the hotel. Definitely will come back again next time visiting Vegas!
Stayed 1 night in Apr 2024

10/10 Excellent

jeremy, wichita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is immaculate, beautiful, a piece of living art. Makes me proud to be an American. Also it was great because my family and I spent a week in Venice, Italy last summer and this made it much more meaningful, especially as we noticed all the architectural details, including the Doge Palae (which I highly recommend you visit if actually visit the real Venice, Italy).
Stayed 2 nights in Apr 2024
Response from Donna on 30 Apr 2024
Dear jeremy,We are extremely grateful for the feedback that you have provided us. Your adoration of our resort is a testament of the passion of superb experiences that we all have for our guests, and we are truly glad that you were able to experience Venice in Las Vegas. Please do come back again soon as we would be happy to welcome you back!Kind Regards,

10/10 Excellent

Emir

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sphere view suite is amazing. Sunrise and the sphere view in the morning is GREAT.
Stayed 3 nights in Apr 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and large rooms. Pools were not too busy and nicely heated. Descent breakfast buffet at Lux.
Stayed 3 nights in Apr 2024

4/10 Poor

Maria Theresa

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
No complimentary water! Lots of other amenities BUT doesn’t provide water which is VERY BASIC. Housekeeping is horrible.
Stayed 5 nights in Apr 2024
Response from Javier on 30 Apr 2024
Dear Maria Theresa, Thank you for sharing your feedback. We are disheartened to learn of your unpleasant experience during your stay. Please know it is never our intention to inconvenience our guests and we take extreme pride in the service we offer. We strive to create a warm, personalized environment for all guests, and I am sorry that we did not meet your expectations. Your continued patronage is very important to us, and we hope you will give us the opportunity to restore your confidence very soon. Best,Javier Guest Relations

10/10 Excellent

Ting

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and classy
Stayed 2 nights in Apr 2024

10/10 Excellent

Steven

Stayed 2 nights in Apr 2024

10/10 Excellent

Frances

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room!
Stayed 1 night in Apr 2024

10/10 Excellent

Theresa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in. Clean and elegant. Small thing but more places to plug in items on nightstands and desks would be helpful.
Stayed 1 night in Apr 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service
Stayed 5 nights in Apr 2024

8/10 Good

Casimiro

Liked: Cleanliness, staff & service, property conditions & facilities
My first stay in Las Vegas, The Palazzo has everything on it ground’s you almost don’t have to leave the hotel. Your hotel security was impressive
Stayed 3 nights in Apr 2024

8/10 Good

john

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good easy access location clean well maintained
Stayed 3 nights in Apr 2024

10/10 Excellent

Natasha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 2 nights in Apr 2024

10/10 Excellent

Dylan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing food!
Stayed 2 nights in Apr 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

zhuqing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge room and very friendly front desk. Room is clean and quiet. Pool is amazing
Stayed 2 nights in Apr 2024

10/10 Excellent

Robert J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellence day at this hotel. Many dining options and excellent cuisine. We also got to enjoy the outdoor pools and the Club Lounge was very comfortable. The staff was welcoming.
Stayed 4 nights in Feb 2024

10/10 Excellent

Hernani

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time here at the Venetian Palazzo resort Hotel! We also enjoyed your fitness facilities!
Stayed 3 nights in Apr 2024

10/10 Excellent

Boyce

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel
Stayed 3 nights in Apr 2024

10/10 Excellent

Kimberlie K

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time stay here and I will definitely stay here again.
Stayed 3 nights in Apr 2024

10/10 Excellent

Kanti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the vibe and restaurants at this place!
Stayed 1 night in Apr 2024

10/10 Excellent

Antonio Aubrey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mary Tennison in the premier lounge was excellent
Stayed 3 nights in Apr 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying in Las Vegas and couldn’t be more happy with The Pallazo as a choice for our stay. Our room was big and beautiful, we also had the Prestige lounge access which was an incredible value. We would stay again if we go.
Stayed 2 nights in Apr 2024

10/10 Excellent

Andreea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort, all the staff there are super professional. Definitely worth staying at this hotel, we will return again and again ❤️
Stayed 2 nights in Apr 2024

10/10 Excellent

Mamadou

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room is very big, roomy for 4 people. Very comfortable.
Stayed 1 night in Apr 2024

8/10 Good

Tony

Liked: Cleanliness
Stayed 4 nights in Mar 2024

10/10 Excellent

Jiahua

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is quite nice and large. Staff members very friendly and helpful. I will definitely come back again.
Stayed 2 nights in Apr 2024

10/10 Excellent

FARHAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. The staff are very professional. The property is very well maintained. Amazing for shopping.
Stayed 4 nights in Apr 2024

4/10 Poor

Jill

Business traveller
Liked: Property conditions & facilities
Disliked: Staff & service
check in was not easy and I was charged beyond what I was told. Asked about VIP and was told I would get free internet. Was then charged anyway. Cray experience after staying 10 times previously. Won't stay @Venetian or Palazzo again.
Stayed 4 nights in Apr 2024
Response from Javier on 23 Apr 2024
Dear Jill, Thank you for sharing your feedback. We are disheartened to learn of your unpleasant experience during your stay. Please know it is never our intention to inconvenience our guests and we take extreme pride in the service we offer. We strive to create a warm, personalized environment for all guests, and I am sorry that we did not meet your expectations. Your continued patronage is very important to us, and we hope you will give us the opportunity to restore your confidence very soon. Best,Javier Guest Relations

8/10 Good

Lucille

Travelled with family
Liked: Cleanliness, staff & service
Our room was incredible. View of Trump Tower, we all can’t get the Sphere. After settling in I started to notice the good and not so good. Carpet not meeting up to the molding. Lamps dusty, bathroom baseboards not cleaned. Overall, a good experience. Casino was clean and fun, shops with Venetian incredible, service impeccable.
Stayed 2 nights in Apr 2024
Response from Javier on 23 Apr 2024
Dear Lucille, Thank you for your recent stay with us and for providing us with your feedback. I am very pleased to know that overall, you had a wonderful stay with us. Your continued patronage is very important to us, and we hope you will allow us another opportunity to welcome you back. Thank you again and we look forward to seeing you soon. Have a wonderful day, Javier Guest Relations

10/10 Excellent

CLEMENTE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it so much!
Stayed 3 nights in Apr 2024

8/10 Good

Jillian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed at the Venetian and Palazzo on 3 occasions. It is a beautiful resort/casino but this time it was not as 5 star as our previous stays. Our suite was dusty, the windows smeared and never cleaned. I did after 2 days dust it myself. Trying to get a sun lounger in the morning for a swim and a bit of morning sun was difficult due to the "reserve your lounger" cost $75. All the loungers in the sun were reserved, even though no one used then until 12.00 which meant you had to lie in the shade or be very lucky and get an unreserved one, which there were 4 only. I truly feel that the resort fee you have to pay should entitle you to a FREE sunbed. It should be first come, first served. For us we were disappointed that the 5 star resort didn't meet our expectations.
Stayed 7 nights in Apr 2024
Response from Javier on 22 Apr 2024
Dear Jillian, Thank you for sharing your feedback. We are disheartened to learn of your unpleasant experience during your stay. Please know it is never our intention to inconvenience our guests and we take extreme pride in the service we offer. We strive to create a warm, personalized environment for all guests, and I am sorry that we did not meet your expectations. Your continued patronage is very important to us, and we hope you will give us the opportunity to restore your confidence very soon. Best,Javier Guest Relations

6/10 Okay

Candy

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Check in staff was extremely rude and condescending. Second time this has happened checking in at Palazzo. Happily patron Wynn for my next stay
Stayed 2 nights in Apr 2024

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying at the Venetian did not disappoint. Our suite was in the Palazzo Tower with a view of the Sphere. Suites were spacious and very comfortable. Thoroughly enjoyed our stay - will be back.
Stayed 4 nights in Apr 2024

6/10 Okay

Ofir, Sunnyvale

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The club add-on is not worth it. Best Western free breakfast is better then what was served here
Stayed 4 nights in Apr 2024

10/10 Excellent

Lochwood

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After 16 years of going to Vegas and never staying at the same property twice, we finally found the hotel that clicks every button. Beauty, convenience, no drunken 20-somethings, friendly and helpful staff...the list goes on and on. The casino is so very well arranged, and the room was top-notch. The location is central to other properties we enjoy visiting, and being located at an intersection made travel a breeze. The dining options abound and are within easy walking distance. We will be staying at the Palazzo for years to come.
Stayed 2 nights in Apr 2024

10/10 Excellent

Raymond

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Such an amazing property love this place so much
Stayed 3 nights in Apr 2024

10/10 Excellent

Chang

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property has all the amenities and restaurants that I personally would just need. There is no need for me to step far away from that property to have a good time. Staff service is excellent as always. The room itself could have been a bit more cleaner when I checked in and it begins to show signs of wear and tear. However the overall property is excellent and will make plans to return
Stayed 3 nights in Apr 2024
Response from Donna on 19 Apr 2024
Dear Chang,We truly appreciate the kind sentiments you have shared about The Venetian Resort. We endeavor to provide one-of-a-kind experiences to our guests with a wide array of amenities and services under one roof, so we are glad that you experienced what we have to offer.Thank you for choosing The Venetian Resort and we look forward to welcoming you back in the future.Kind Regards,

10/10 Excellent

Frank

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. room was great and the pools are fantastic.
Stayed 4 nights in Apr 2024

2/10 Terrible

Roman

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The check in was horrible! I booked and checked in online went to desk upon arrival was told anywhere between 3pm and 6pm we would be alerted of room readiness We finally went to front desk at 6:45 to be told “oh it’s been ready for awhile” WHY DID KO ONE CONTACT US!! less than 15 hours to enjoy the hotel?!? Swimming pool etc not acceptable
Stayed 1 night in Apr 2024
Response from Donna on 19 Apr 2024
Dear Roman,Thank you for choosing Palazzo at The Venetian Resort as your host during your recent visit to Las Vegas. We are disappointed to learn that your arrival experience was less than exceptional. It is our goal to provide experiences that are truly extraordinary, so we are disheartened that we did not contribute to an otherwise wonderful stay. We hope to have an opportunity to welcome your back when your travels bring you to Las Vegas.Kind Regards,

10/10 Excellent

Garlenzka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service. Clean, easy access to entertainment and dining. Excellent shops and restaurants. Pools are clean and maintained.
Stayed 2 nights in Apr 2024

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everyone and everything is first class
Stayed 2 nights in Apr 2024

10/10 Excellent

Ivan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in and out process was very smooth and quick! This place is my go to in Vegas I won’t stay anywhere else!
Stayed 1 night in Apr 2024

10/10 Excellent

Jocleyna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall nice
Stayed 3 nights in Mar 2024

10/10 Excellent

Wanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort, friendly staff, clean pools, excellent service, and beautiful rooms. Loved my stay and will come again!
Stayed 1 night in Apr 2024

10/10 Excellent

Frederic

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed staying here. Will come again.
Stayed 4 nights in Apr 2024

10/10 Excellent

Rosslyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel convenient location - great suites
Stayed 2 nights in Apr 2024

10/10 Excellent

Karla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location great room
Stayed 2 nights in Apr 2024