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Reviews of Tuscany Suites & Casino

3.5 out of 5
Tuscany Suites & Casino
255 E Flamingo Rd, Las Vegas, NV

Reviews

8.8

Excellent

Rating 10 - Excellent. 4130 out of 6494 reviews" "
Rating 8 - Good. 1475 out of 6494 reviews" "
Rating 6 - Okay. 399 out of 6494 reviews" "
Rating 4 - Poor. 178 out of 6494 reviews" "
Rating 2 - Terrible. 312 out of 6494 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Phyllis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful!
Stayed 1 night in Apr 2024
Response from DCG on 18 Apr 2024
Thank you for your kind review. We are so happy to hear you enjoyed your stay with us. We hope to see you sometime in the future.

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. Large rooms. Great pools. Excellent staff. Good price. Wonderful service. Comfortable beds. Check in was brutally slow, long line up. Main building is highly perfumed
Stayed 1 night in Apr 2024

10/10 Excellent

mitch

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Huge room. Very comfortable
Stayed 1 night in Apr 2024
Response from EG on 18 Apr 2024
Thank you for your review. We truly appreciate it! We hope to see you again soon.

10/10 Excellent

Joseph, South Pasadena

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My third time staying here. I like the location of the property and it doesn't have that mega resort feel. Enjoy the restaurants on the property as well.
Stayed 2 nights in Apr 2024
Response from DCG on 17 Apr 2024
Thank you for your kind review. We are so happy to hear you enjoyed your stay with us. We hope to see you sometime in the future.

10/10 Excellent

Sherry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and amenities
Stayed 4 nights in Apr 2024
Response from DCG on 17 Apr 2024
Thank you for your review. We truly appreciate it! We hope to see you again soon.

10/10 Excellent

Marcela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super amazing totally recommend it
Stayed 2 nights in Apr 2024
Response from David D. on 17 Apr 2024
Thank you for the feedback, we appreciate it!

8/10 Good

Luigi, Edmonton

Liked: Cleanliness, staff & service, property conditions & facilities
it was good
Stayed 5 nights in Apr 2024
Response from David D. on 17 Apr 2024
Thank you for the feedback, we appreciate it!

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time we stayed here and it was another great experience. Loved the nightly entertainment. Ate at all three restaurants and food was excellent. Grounds are immaculately kept. Staff are great, room was clean and spacious. Wife enjoyed the lap pool. definitely will be stayed here again.
Stayed 3 nights in Apr 2024
Response from Queency on 15 Apr 2024
Good afternoon John,We thank you for the positive feedback and look forward to a future stay with us.Thank you and safe travels,Queency W.Guest Service AgentTuscany Suites and Casino

8/10 Good

Kimberly

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great, only complaint was, there’s a kitchenette but they didn’t even have paper towels or any type of utensils. No ice machine on our floor either. But overall great stay!
Stayed 2 nights in Apr 2024
Response from KD on 14 Apr 2024
Thank you for your kind review. We are so happy to hear you enjoyed your stay with us. We hope to see you sometime in the future.

10/10 Excellent

Sarahí cruz

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my kids first time In vegas and they love the hotel , very clean and spacious love it .
Stayed 2 nights in Apr 2024
Response from KD on 14 Apr 2024
Thank you for your kind review. We are so happy to hear you enjoyed your stay with us. We hope to see you sometime in the future.

10/10 Excellent

Rhonda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impressed with the cleanliness, tidiness and the service by all members of the staff. We have been coming to the Tuscany now 7 or 8 times in the past 8 to 9 years. Always look forward to returning.
Stayed 6 nights in Apr 2024
Response from AP on 13 Apr 2024
Thank you for your feedback. Glad you enjoyed your stay.

6/10 Okay

Chad

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The air conditioner is very noisy
Stayed 2 nights in Apr 2024
Response from AP on 13 Apr 2024
Thank you for your honest review. We do apologize for any inconvenience that may had occurred.

10/10 Excellent

Jocelyn Evelyn, Sarnia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely, restful place just off the Strip. A very nice resort feel to it.
Stayed 4 nights in Apr 2024
Response from AP on 13 Apr 2024
Thank you for your feedback. Glad you enjoyed your stay.

10/10 Excellent

virginia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from KD on 14 Apr 2024
Thank you for your kind review. We are so happy to hear you enjoyed your stay with us. We hope to see you sometime in the future.

10/10 Excellent

Laura

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay at Tuscany when available. So close to the strip and yet far enough away for relaxation. The grounds are beautiful and the food/bar service to the pool is excellent.
Stayed 5 nights in Mar 2024

10/10 Excellent

Yolanda

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
A unique spot to stay, quite, clean and safe
Stayed 1 night in Apr 2024
Response from KD on 14 Apr 2024
Thank you for your kind review. We are so happy to hear you enjoyed your stay with us. We hope to see you sometime in the future.

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Tv did not work,deadbolt on door did not engage,dresser drawers would not stay shut
Stayed 2 nights in Apr 2024
Response from AP on 13 Apr 2024
Thank you for your honest review. We do apologize for any inconvenience that may had occurred.

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close was able to view the sphere. Bellman and security friendly and professional. Thanks a bunch ! Front desk reservation staff was great.
Stayed 3 nights in Apr 2024
Response from Yovonne on 12 Apr 2024
Thank you for your feedback. Glad you enjoyed your stay.

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Since now, i would to stay there every time i visit Las Vegas
Stayed 3 nights in Apr 2024
Response from DCG on 12 Apr 2024
Thank you for your kind and honest review. We truly appreciate it! We hope to see you again soon.

2/10 Terrible

Liz

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Booked for a group and was treated like bargain, value customers. Lots and lots of mistakes made that required frequent fixing, was told there was no room for us one night but was able to book through Expedia (of course at 4 times the original rate) and was treated again like we had absolutely no value to the hotel. Lesson learned, will stay at higher end properties in the future to be treated better.
Stayed 1 night in Apr 2024
Response from DCG on 12 Apr 2024
Thank you for your honest review. We do apologize for any inconvenience that may had occurred.

10/10 Excellent

Bob

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed there before and will stay thete again. Great value.
Stayed 3 nights in Apr 2024
Response from DCG on 12 Apr 2024
Thank you for your kind review. We are so happy to hear you enjoyed your stay with us. We hope to see you sometime in the future.

10/10 Excellent

LAWRENCE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vegas has many options for hotels and resorts. The Tuscany is a hidden gem. The landscaping and gardens make you feel like you’re at a beachfront villa. The place is impeccably clean! The rooms are huge. The restaurants are incredible. The area around it is improving. We will definitely stay here again.
Stayed 5 nights in Apr 2024
Response from DCG on 12 Apr 2024
Thank you for your kind review. We are so happy to hear you enjoyed your stay with us. We hope to see you sometime in the future.

10/10 Excellent

steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice,quiet, clean and inviting.
Stayed 1 night in Apr 2024
Response from DCG on 12 Apr 2024
Thank you for your review. We truly appreciate it! We hope to see you again soon.

10/10 Excellent

DONYEA

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I been renting tuscany fo awhile now and i like this place cuz its affordable suite and you can walk down the strip everything is close by. Its clean here its quiet only thing i didnt like its not pet friendly everything else its perfect.
Stayed 2 nights in Apr 2024
Response from Queency on 11 Apr 2024
Good afternoon Donyea,We thank you for the positive feedback and look forward to your future stay with us. We apologize for our hotel being a Non-Pet-friendly property, but always welcome service animals for our hotel guests and visitors. Please let us know if you have any further questions and/or concerns. Thank you and safe travels,Queency W.Guest Service AgentTuscany Suites and Casino

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Like the pool area and the Pub 365.
Stayed 1 night in Apr 2024
Response from KD on 11 Apr 2024
Thank you for your reveiew!

8/10 Good

Patricia

Liked: Cleanliness
Nice and clean
Stayed 2 nights in Apr 2024
Response from Ana on 11 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Marsha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, suite, and pool. Beds were very comfortable.
Stayed 1 night in Apr 2024
Response from KD on 10 Apr 2024
Thank you for your review. We truly appreciate it!

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun, clean and relaxing property! Good for families, too!
Stayed 1 night in Apr 2024
Response from Yovonne on 10 Apr 2024
Thank you for your feedback. Glad you enjoyed your stay.

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just liked the overall look of the property. It was well maintained, clean and quiet. It’s not far from the strip but far enough to avoid the crowds
Stayed 4 nights in Mar 2024
Response from KD on 9 Apr 2024
Thank you for your review!

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness and spacious room everything was nice 👍
Stayed 1 night in Apr 2024
Response from KD on 10 Apr 2024
Thank you for your review. We truly appreciate it!

10/10 Excellent

Therese

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the grounds around the hotel. Very quiet and relaxing from the craziness of the strip.
Stayed 5 nights in Mar 2024
Response from Yovonne on 9 Apr 2024
Thank you for your feedback. Glad you enjoyed your stay.

10/10 Excellent

Billy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peace and quiet
Stayed 1 night in Apr 2024
Response from KD on 8 Apr 2024
Thank you for your feedback!

4/10 Poor

Nitin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from KD on 8 Apr 2024
Thank you for your feedback!

8/10 Good

Elie

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from KD on 8 Apr 2024
Thank you for your feedback!

10/10 Excellent

shirley

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge rooms nice pool area great lounge w/ live music
Stayed 3 nights in Apr 2024
Response from kb on 6 Apr 2024
Thanks for staying with us, we appreciate your feedback

4/10 Poor

Sue

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
I think a 2-star might be a fair review for the Tuscany Suites & Casino and here's why... In the pictures the rooms look so spacious and that is true. However, this casino, as compared to all that I've stayed in the past, the walls are very thin. You can hear literally everything going on around you, whether it's people walking upstairs (sounded like they're stomping instead of walking) or the room next to yours. In fact, you can hear their toilet flushing every time you're in the room. You can hear people walking or talking in the hallway. The beds were not comfortable. The casino itself was very small as compared to other properties I stayed at in the past. Maybe this is to be expected since according to Google and Expedia, Tuscany has just a tad over 500 slots... My check-in was March 31, 2024 and I'm supposed to check out on April 4, 2024. Unfortunately I decided to check out April 3, 2024 around 6pm. The reason was the fact there was blasting music coming from outside my room, around the pool area. Come on now! I know for a fact that I wasn't at a night club so I shouldn't experience it when that wasn't what I paid for. When I was in line checking out, definitely none of the people in the front desk knows how to smile. Thank goodness the guy that checked me in was more friendly. I checked out early and there wasn't any mentioning as to how the property can make up for the loud music. Oh well. I basically wasted one night. I will never stay there again.
Stayed 4 nights in Mar 2024
Response from David D. on 6 Apr 2024
Thank you for your kind and honest review. We truly appreciate it! We do apologize for any inconvenience that may had occurred.

10/10 Excellent

Felix

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the quiet location and it still convenient to get around.
Stayed 4 nights in Apr 2024
Response from David D. on 6 Apr 2024
Thank you for your feedback, we appreciate it!

10/10 Excellent

Adalberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property an location is not bad it work for me
Stayed 1 night in Apr 2024
Response from David D. on 6 Apr 2024
Thank you for your feedback, we appreciate it!

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from kb on 6 Apr 2024
Thanks for staying with us, we appreciate your feedback

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice!! Stayed there for a full week after reading all the reviews. Very clean, professional staff. Easy access, self park meaning no hassles coming and going. Best deal I have found for the money...
Stayed 5 nights in Mar 2024
Response from DCG on 5 Apr 2024
Thank you for your kind review. We are so happy to hear you enjoyed your stay with us. We hope to see you sometime in the future.

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from David D. on 6 Apr 2024
Thank you for your feedback, we appreciate it!

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
We were able to have a pleasant family trip thanks to the friendly staff.
Stayed 1 night in Mar 2024
Response from DCG on 5 Apr 2024
Thank you for your review. We truly appreciate it! We hope to see you again soon.

8/10 Good

tomasito

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s easy to park and quiet place
Stayed 1 night in Mar 2024
Response from DCG on 5 Apr 2024
Thank you for your review. We truly appreciate it! We hope to see you again soon.

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
The room has a lot of space and clean.
Stayed 2 nights in Mar 2024
Response from KD on 4 Apr 2024
Thank you for your feedback!

10/10 Excellent

Michael Habib

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 4 nights in Mar 2024
Response from KD on 4 Apr 2024
Thank you for your feedback!

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't feel real safe at night.
Stayed 3 nights in Mar 2024
Response from KD on 4 Apr 2024
Thank you for the feedback!

2/10 Terrible

Michael

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Lame place
Stayed 2 nights in Mar 2024
Response from tg on 3 Apr 2024
Good evening, we appreciate your feed back and your business . Thank you .

10/10 Excellent

Candace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to fwy
Stayed 1 night in Apr 2024
Response from tg on 3 Apr 2024
Good Evening, thank you for your review .

10/10 Excellent

Julio

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from KD on 4 Apr 2024
Thank you for your feedback!

8/10 Good

Aaliyah

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Ive stayed here plenty of times with family and alone and have had a great stay but my last stay was horrible due to the staff. I had a medical emergency and passed out and was accused of being drunk . Then got kicked out because there security put his hands on me and i hit him back. DONT STAY HERE IF YOU HAVE ANY MEDICAL PROBLEMS THAT MIGHT NEED ACCOMMODATION .
Stayed 2 nights in Mar 2024
Response from KD on 2 Apr 2024
Thank you for your feedback! We will let the team know of your concerns.