Laserna Hotels

"Excellent "

"The room was small but it worked for us. It was industrial style, which my husband liked. The only issue we had was the room was like a sauna. We talked to Enrique and the director. Enrique was really helpful. He went beyond to help us; Kudos to him. The director was nice, but not so helpful. We were in The Camino and this hotel was our rest day. We rested nicely and were able to enjoy Logroño."

"The location is good, the restaurant food was basic. The personnel were friendly and helpful. Breakfast was good."

"Good breakfast Less responsive staffs Clean yet, a bit tired(old) Spa was great except the jetty tub for a fee Winery tour needs be a bit more professional. "

"Really nice hotel, excellent location to bars and local amenities and close to the Camino too. Outstanding breakfast. Nice and friendly staff. Thank you"

"Excellent "

"Pictures do not reflect the hotel set up. The spa was not functioning, broken spa pool was half functioning, sauna was broken and steam room you couldn't break a sweat. Asked for a refund but was declined so we left."

"Good location"

"Stayed here in December and everything was great. We tried to book a parking space and told it was first come get the spaces.we were told the parking was full. We were offered another secure parking space locally. We could not get our larger car into the space, it was also not secure. We finally got into the garage at 5 pm to find it empty. When leaving the very scruffy man on reception continued to talk to a friend. After waiting several minutes I put down the card and left. Great hotel location. Staff need help "