Villabuena de Alava Holidays

Clean room & great location easy bus ride down to the beach & old San Sebastián! Breakfast was excellent & our room was super good if you wanted to cook !

Location is excellent near the beach. Well maintained building. Staff competent and helpful. Good food in restaurant and buffet breakfast.

Great stay - thanks

The hotel does not have a reception, so if any issues come up during your stay, there is no one to help you deal with it. The air conditioning unit in my room stopped working the second evening I was there. No one was available to fix it or offer a solution such as a fan, so I had a very hot, terrible night of sleep. There is an after-hours number but the person who answers the call is off-site so is unable to help. The next day they assured me the issue had been fixed, but the following night the AC again was not working, giving me another hot night. Finally on the last night it began working again. Do not recommend. They did offer a 15% discount but it wasn't worth two nights of bad sleep in a very hot room.

Very convenient central location only about 9min walk from bus and train station. Beach close by. There is a lift but it only goes to between floors so you will always need to climb some steps. Reception is on 3rd floor so best to leave luggage on first floor until you know which floor your apartment is. Our apartment did not have the advertised microwave but we were allowed to use the one in the shared kitchen next to our room. The hallway had plenty of supplies of tea, sugar, coffee and biscuits. Staff were very helpful. There are no laundry facilities but there is a laundromat not far away. The beach near by did not seem to have chairs and parasol hire but we later discovered that if you go left along the beach there are pergolas with covers that you can hire.