Swansea Hotel Guide - Laserzone hotels in Swansea, United Kingdom.

"Very comfortable. Staff very pleasant and helpful "

"My room had an awful smell from the bathroom and the TV channels kept freezing, I discussed with the staff the following day, they ensured housekeeping would see to it. Housekeeping did indeed attend my room only to throw the bedcovers back, empty the bin and leave it with no bag, left all the dirty cups and didn’t replace the tea and milk, and the smell was still there! I eventually told them I want a room change which they did, but this isn’t the first time I’ve stayed here and I’ve always found housekeeping to be useless and never makeup the rooms properly."

"My stay was lovely the room needed a bit of tlc but bed was really comfortable and room was cleaned. Staff were very attentive and friendly nothing was too much trouble. This is my second stay in a couple of years and would almost definitely book again. The lift was being refurbished but was notified of this in ample time that I could have cancelled my stay but as this was not a problem for myself to climb the stairs I continued with my booking. "

"Our stay was exactly how we expected "

"Nice hotel. Very central. "

"I wouldn’t say the room was the cleanest, I dropped something from my case which went under the bed and oooh that hadn’t been done for a while ! I was given an access room at street level, but it was noisy, both from above and outside. My 2nd night required earplugs to be worn to get to sleep. "

"Ideal for an odd night stay if you’re not going to be in the room much. "

"N"

"Ideal room for a couples nights in the centre of town. Had everything we needed. Only downfall was the shower and cooker. Shower pressure and temperature wasn’t good. Kept going from scolding hot to freezing cold with very little pressure. The cooker control knobs did not work properly and at one point wouldn’t turn off (very dangerous) so we had to unplug from the wall. Other than that we enjoyed our stay. "