Laurac Hotel Guide - Hotels with Pool in Laurac, Occitanie

"Great hotel and staff but just a little let down by the cleaning of the room. Felt like it had been a bit rushed, water not replaced properly, some little bits of tissue etc on the floor. Nothing worth bothering the hotel about but could have been sharper. Slightly disappointed as they have a “happy hour” that is 50% off the second drink, I worked it out eventually but too late for getting the benefit and other English speakers didn’t get it either (my French is ok but missed the explanation on the poster). I do think staff could have explained a little. Good modern hotel and great for the castle. "

"great hotel to stay for sleeping and dining nice room , fully new , nice decoration , great food "

"Hotel is around 40 mins up a hill from the centre of Carcassone and public transport to get there isn’t good. There isn’t much around there so if you don’t have a car be prepared to get a lot of steps in. The room itself could do with a renovation. "

"They charged me £35, but when I arrived at the hotel, it was completely closed. The gates were shut, all the doors were locked, and there was no sign of life — no staff, no guests, nothing. I tried to contact the hotel directly but received no helpful response. I then reached out to Expedia customer service, but they refused to issue a refund. It was clearly a scam — no one was there, and it appears they’re just taking money from people. This is unacceptable and very poor service. I strongly advise others not to trust them."