Hahn-Flughafen, Gebäude 619, Lautzenhausen, Rhineland-Palatinate
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 5 out of 14 reviews" "
10 - Excellent
5
Rating 8 - Good. 6 out of 14 reviews" "
8 - Good
6
Rating 6 - Okay. 0 out of 14 reviews" "
6 - Okay
0
Rating 4 - Poor. 1 out of 14 reviews" "
4 - Poor
1
Rating 2 - Terrible. 2 out of 14 reviews" "
2 - Terrible
2
9.0/10
Cleanliness
8.4/10
Staff & service
6.8/10
Amenities
8.4/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
8/10 Good
Dagmar
21 May 2023
Liked: Cleanliness, staff & service, room comfort
Sad, sad, sad
Frankfurt-Hahn is no longer nice. Flights have been greatly reduced, some airlines have left, leaving this hotel very lonely. We had a difficult time checking in because it was automated, and we could not reach anyone by phone for a long time.
No more breakfasts. Though we had paid for them and no refund yet from anyone, but I'll deal with that when we get back to the USA.
Staff was super friendly and we wish them good luck!!!
they didnt honor the resv, our guys had to sleep in a hallway
Terrible hotel, never use them ever again
Verified traveller
Stayed 1 night in Apr 2021
Response from Ingo Newald (Hotelmanager) on 4 May 2021
Dear guest,
Thank you for taking the time to rate your stay with us.
Please note that due to the current Corona regulations, we need prior certificates from the employer for night arrivals and that arrival from high-risk areas and areas with virus variants cannot be made possible.
All of our guests receive this information immediately after their reservation.
For problems with reservations that occur outside of opening hours, our guests will find an emergency number at our entrance door, which means that there is direct contact with an employee on site. This number was not contacted in your case.
We would be happy to welcome you at another time so that we can convince you of us.
Kind regards
Your B&B Hotel Hahn Airport
30 meters to airport. Room very modern, clean, powerful shower, nice view (of a carpark, but it’s a view), nice beds and pillows, nice size room, easy computerized checkin. I would def stay here again!
Um Mitternacht per Flugzeit angekommen. Kurzer Weg aus der Halle direkt zum Hotel. Check-In über den Automaten ging problemlos. Allerdings verwunderlich, dass nach Onlinebuchung nochmals alle Daten eingegeben werden musste. Vor allem die Eingabe des Geburtsdatums über ein "Blätterfeld monatlich" hat so lange gedauert, wie der Rest der Registrierung.
Sehr gut geschlafen, keine Lärmbelästigung. Zimmerausstattung, Bad und Sauberkeit wie bisher in allen B&B aus Preis-/Leistungssicht super.
Response from Ingo Newald (Hotelmanager) on 7 Jul 2021
Sehr geehrter Gast,
vielen dank für Ihr Feedback zu Ihrem Aufenthalt in unserem Haus.
Wir freuen uns, dass wir Sie in diesen schwierigen Zeiten überzeugen konnten und freuen auf ein baldiges Wiedersehen.
Mit freundlichen Grüßen
Ingo Newald
Buen lugar para quedarse cerca del aeropuerto. Limpio y cómodo
Verified traveller
Stayed 1 night in Jun 2021
Response from Ingo Newald (Hotelmanager) on 7 Jul 2021
Dear guest,
Thank you for your feedback on your stay with us.
We are pleased that we were able to convince you, even in these difficult times.
We would be very happy to see you again.