Leicester City Centre, a neighbourhood in Leicester, is home to this apartment. Jewry Wall and Phoenix Arts Centre are cultural highlights, and some of the area's landmarks include Belvoir Castle and Leicester Guildhall. Looking to enjoy an event or a game while in town? See what's happening at King Power Stadium or Walkers Stadium. Visit our Leicester travel guide
You'll have the entire apartment to yourself and will only share it with other guests in your party.
Showcase Apartments - Highcross House Apart Hotel
This smoke-free apartment building features laundry facilities, a front desk safe and free Wi-Fi in public areas. Other amenities include multilingual staff assistance. The apartment offers a separate bedroom. Weekly housekeeping is available.
Guest accommodations at this apartment feature separate bedrooms. Housekeeping is provided on a weekly basis.
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Early check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Late check-out fee: GBP 15.0
Special check-in instructions
Information provided by the property may be translated using automated translation tools
Pets
Pets not allowed
Children and extra beds
Children are welcome
Payment types at the property
Important information
Optional extras
Late check-out fee: GBP 15.0
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Property is also known as
Showcase Apartments Highcross House Apart Hotel
Showcase Apartments - Highcross House Apart Hotel Apartment
Showcase Apartments - Highcross House Apart Hotel Leicester
Frequently asked questions
Is Showcase Apartments - Highcross House Apart Hotel pet-friendly?
No, pets are not allowed at this property.
What time is check-in at Showcase Apartments - Highcross House Apart Hotel?
Check-in start time: 3:00 PM; check-in end time: 9:00 PM.
What time is check-out at Showcase Apartments - Highcross House Apart Hotel?
Checkout is at 11:00 AM. Late checkout is available for GBP 15.0.
Where is Showcase Apartments - Highcross House Apart Hotel located?
Located in Leicester City Centre, this apartment building is within a 5-minute walk of Highcross Shopping Centre and Belvoir Castle. Haymarket Memorial Clock Tower and St. Nicholas Church are also within 10 minutes. Leicester Station is 17 minutes by foot and Leicester (QEW-Leicester Train Station) is 17 minutes.
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Reviews
Showcase Apartments - Highcross House Apart Hotel Reviews
6.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.6
Cleanliness
4.0
Location
7.2
Staff & service
6.4
Property conditions & facilities
Rating 10 - Excellent. 17 out of 77 reviews
10 - Excellent
17
Rating 8 - Good. 15 out of 77 reviews
8 - Good
15
Rating 6 - Okay. 13 out of 77 reviews
6 - Okay
13
Rating 4 - Poor. 10 out of 77 reviews
4 - Poor
10
Rating 2 - Terrible. 22 out of 77 reviews
2 - Terrible
22
Reviews
8/10 Good
Tyler
13 Aug 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication
A friendly environment, lovely staff, me and my partner enjoyed ourselves
Tyler
Stayed 4 nights in Aug 2022
6/10 Okay
Verified traveller
6 Aug 2022
Liked: Communication
I stayed for 2 nights with my son and it was lovely. The only down side was the water pressure in the shower but otherwise fine.
Verified traveller
Stayed 2 nights in Aug 2022
6/10 Okay
Verified traveller
29 Jun 2019
Liked: Cleanliness, staff & service
Nice but needs improvements
Affordable for the size and area, no hangers for clothes, no dishwasher, no body wash gel.
Verified traveller
Stayed 1 night in Jun 2019
8/10 Good
Michael
25 Aug 2022
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Bed broken and the wardrobe fell on my son the first day there and that he was scared he got a mark on him but it was nice and clean and me and my kids love it
Michael
Stayed 2 nights in Aug 2022
2/10 Terrible
Terence
30 Aug 2022
Disliked: Cleanliness, staff & service, amenities
Please avoid the place they are fraudulent I made a booking using Expedia costing £ 50 and paid in advance when I got there they wanted me to pay £150, I was informed about this on the confirmation and the booking , I explained that I didn’t have that amount on me they refused me to check in and said I wouldn’t get a refund on the advance payment the is a big fraud please didn’t book this please
Terence
Stayed 1 night in Aug 2022
2/10 Terrible
Andrea
27 Sept 2022
Disliked: Cleanliness, communication
I didnt go and i want my refund back please because i didnt know you need to pay deposit
Andrea
Stayed 1 night in Sep 2022
2/10 Terrible
Dawson
5 Nov 2022
Disliked: Amenities, property conditions & facilities, communication
I showed up and there was no wifi even though i paid for wifi it wasn't not a hotel at all! It was an apartment building was was selling rooms as hotels there was no maid service and no one ever answered my emails
We had to wait outside in the rain for about 10 minutes for someone to come and let us in. We arrived quite late at night but once in we had to wait again for the room to be prepared.
They did move me down to a ground floor room but a couple of hours after going to sleep someone used a key and entered our room. They left pretty quickly but Needless to say we did not sleep well.
Grimey room in poor condition with a tiny television and a horrible mattress.
Not suitable for a comfortable stay - seems to be designed as student accommodation.
They cut corners at every possible stage - for example, not even having towels in the room.
Poor customer service - they do their best not to be helpful.
Overall, I would not recommend if you’re looking for somewhere pleasant or comfortable. It is suitable if you need somewhere centrally located in Leicester with a kitchen and washing machine.
Verified traveller
Stayed 1 night in Aug 2022
10/10 Excellent
Charlotte
23 May 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great stay
Charlotte
Stayed 1 night in May 2022
4/10 Poor
Linzi
26 Apr 2022
Disliked: Communication
We arrived and only one out of 2 apartments was ready for us, no apology, just told to come back in a few hours. The apartments were basic and in disrepair.
Our friends were on floor 2 whilst we stayed on floor 3. For the duration of our stay a man was asleep in the corridor, presumably homeless so I would question the safety of the building.
The whole building smelt awfully and one apartment had only 1 towel for a flat supposedly to sleep 8.
I wouldn’t go back unless desperate, these were ridiculously over priced for the standard and I’d recommend to no one.
Linzi
Stayed 1 night in Apr 2022
6/10 Okay
Faiza
23 Apr 2022
Liked: Room comfort, communication
Thank you !
The stay was good and lovely appreciated the cleanliness and the staff was kind too
Faiza
Stayed 1 night in Apr 2022
2/10 Terrible
Angel
19 Apr 2022
Disliked: Cleanliness, room comfort, communication
Generally the location was quiet and that seemed to be the only upside however the condition of the room provided was not up to standard… there seemed to be a lot of mould in the bathroom, the heater had screws unlocking upon arrival and the countertop was peeled. I was not entirely impress however staff appeared kind
Room booked via expedia wasn't given to us. We booked a 4 Person room and was given a extremely small for 2 people.
Room was really poor condition, blinds were missing so couldn't get a proper night sleep.
Feedback from staff was "it is not our problem you need to each put to expedia and complain to them instead"
Ashis
Stayed 1 night in Oct 2021
2/10 Terrible
Depash
28 Oct 2021
Disliked: Cleanliness, room comfort, communication
Absolutely a joke
I had booked for luxury 2 bed apartment with queen bed which there was told only double bed.When arrived at this apartment there was quite a few issues that where quite alarming,the first apartment had water coming out of the fridge and stains all over the sofa bed.They moved us to another room which was the same and again not been cleaned and al had few issues, cooker was dirty, fridge had mould, the TV didn’t give a clear picture, some sort of stains over the bed wall area that looked like blood, kitchen area was broken, stains on the sofa bed, and mould around the bathroom area , plus the room the moved us into the road noise was terrible didn’t get any sleep which I decided I have had enough and checked out the next day. Completely upset and annoyed about this as it ruined our break with the kids and they where really upset. I really do hope that someone will do something about this as I would like to get a refund or something i have taken photos of both apartments
Depash
Stayed 3 nights in Oct 2021
2/10 Terrible
MISS M
25 Oct 2021
Disliked: Cleanliness, room comfort, communication
DO NOT STAY HERE
Would NOT recommend anyone to stay here. Bedding and sofa were unclean. Glasses and cutlery were dirty. Horrible smell throughout the building. Wifi didn't work. TV didn't work properly.
Fire Blanket bag was EMPTY. There were loose screws on the floor. Very unsafe and dangerous. Also left us all ITCHY!
To make it all worse, the check in/check out guy was conveniently absent so no one to complain to or get help. Very shady in general.
MISS M
Stayed 1 night in Oct 2021
10/10 Excellent
Sanjana
21 Oct 2021
Liked: Cleanliness, room comfort, communication
Loved my stay
It was a clean and comfortable place to stay. The guy who checked us in was also very nice and friendly, read we were 4 people and upgraded our apartment to 3 bed apartment from 1 room. Located in city centre and so easy to get to places from there.
Sanjana
Stayed 1 night in Oct 2021
2/10 Terrible
Mark
27 Aug 2021
Disliked: Cleanliness
This apartment was sold as ‘superior’ I wouldn’t like to see a standard one!! Poorly equipped no chairs or very little kitchen equipment. No glasses, no bedside tables, coathangers bare lightbulbs everywhere. Balcony with no furniture and ripped and stained carpets. Add to that the blinds don’t work and it all added up to a poor nights sleep. Best avoided.
Mark
Stayed 2 nights in Aug 2021
8/10 Good
Verified traveller
17 Aug 2021
Liked: Room comfort, communication
Okay for a Short Stay
Staff were friendly, easy check-in and check out process. Some items weren't completely clean as there were some stains, blinds were also on their way out. Bed was comfy and basic amenities like towels, tea/coffee and plates provided. Good location but a bit loud if you want the windows open as no air con.
Verified traveller
Stayed 2 nights in Aug 2021
6/10 Okay
Verified traveller
26 Jul 2021
Liked: Communication
Disliked: Cleanliness
Room wasn’t necessarily clean, door handles missing, some broken on arrival, table was broken also, tear in sofa bed and £250 damage deposit that wasn’t clear before arriving which, with all the damage already present, almost feels like a trap to take your money.
However aslong as the deposit gets returned it’s a fairly cheap place to stay for the night.
Verified traveller
Stayed 1 night in Jul 2021
10/10 Excellent
Tracy
31 May 2021
Liked: Cleanliness, room comfort, communication
Just simply fantastic!
The staff were so helpful and friendly! Couldn't do enough for us. Location was fabulous and so was the price! Its our new place to stay when visiting family 👪
Tracy
Stayed 1 night in May 2021
2/10 Terrible
Adam
24 May 2021
Disliked: Cleanliness, room comfort
Awful place
I booked for one night with my partner, we parked in the dodgy looking garage around the back, which costs £10 per night!
We then got directed to the “office” which is an empty apartment room with torn carpets and just a table which they operate from, at this point me and my partner felt very uncomfortable.
I booked an in refundable room and as we entered I was instantly disappointed... bed right next to the front door, no windows for air, smelt funny, leftover food in the kitchen sink, hairs in the bathtub plug hole and the furniture was not comfortable at all. At this point we just decided to leave and not bother.
What an awful place this is, I was uncomfortable in every sense of the word, you’re much better off paying an extra £20 per night and staying elsewhere.
Adam
Stayed 1 night in May 2021
10/10 Excellent
Anthony
12 Feb 2021
Liked: Cleanliness, room comfort, communication
Brilliant place
Really good place staff so friendly went out there way to make things easy
Anthony
Stayed 1 night in Feb 2021
2/10 Terrible
Elena
2 Oct 2020
Disliked: Cleanliness, amenities, property conditions & facilities, communication
The facility did not match the stated standards on the photos. It and was unsafe to stay there for my family, and we had to leave immediately to keep our baby away from this place. On the photos it is brand new but in reality we found old apartment with mold, terrible odour of old facility (smell of cigarettes, alcohol and sweat), holes in the sofa when on the picture it is new. Furniture has yellowish, used and old color instead of white. We were shocked and left apartment straight away.
Please avoid using this property to save your money. The information about the hotel is misleading and fraudulent.
I have only one choice to start recommending people around me not to use Expedia anymore. Expedia did not organize investigation after passing my inquiry to customer support and find why the quality of the advertised hotel is misleading. The hotel declined to pay at least a part of the refund for their fraudulent information. Expedia did not support me in this situation.
Elena
Stayed 14 nights in Sep 2020
2/10 Terrible
Renato
11 Aug 2020
Disliked: Cleanliness, room comfort
“Queimando o filme” da Hoteis.com!
Terrível!
Imundo, quente, sem circulação de ar, mau cheiro etc.
Impossível hospedagem em apartamento onde as janelas abrem para o meio da rua, onde os pedestres podem até bater a cabeça nelas, ou colocá-las para dentro do apartamento. Fiquei 3h na porta do prédio Com minha esposa e filhos, aguardando socorro do pessoal do Hotéis.com, e vi diversas pessoas que aparentavam nitidamente estarem alcoolizadas ou drogadas, pois andavam se balançando, falando muito alto sozinhas e até batendo várias vezes na própria cabeça, entrarem e saírem sem nenhuma senha ou controle, pois o prédio não tem portaria!!!!
Um absurdo este estabelecimento estar cadastrado no Hoteis.com!!!