Letchworth Holidays

There was a very nice person at the front desk for check in and who also helped to try and find the heater switch. Room was so very small and the bed placed right by the wall and window. Could not tuck in the duvet and it kept falling off. Radiator not accessible, staff tried to help but fortunately it got warmer so did not need it the second day. Underground station is very close and there is a wide diverse variety of restaurants close to the hotel Can hear the underground trains from the room, but not too bothersome. Creaky stairs outside my room I think too expensive for this size room and I am sure the larger rooms are more comfortable

The staff was amazing. The rooms were clean, I would suggest new pillows as they went flat even using 2 pillows didn’t help. I wasn’t impressed with the breakfast buffet, would not pay for it again.

IT IS OK PLACE FROM ALL THE PROSPECTIVES. JUST CAN`T BE LOUD - WALLS ARE REALY THIN AND ROOMS AREN`T BIG AT ALL.

Staff anticipated our every need. Beautiful hotel. Nice bar. Great location

Stayed at the hotel recently. The rooms and facilities were clean and well-maintained to a high standard, but noise levels were quite high due to renovations which made it hard to fully relax.