Indoor pool, seasonal outdoor pool
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Reviews of Best Western Parkside Inn

2.5 out of 5
Best Western Parkside Inn
80 Chenault Road, Frankfort, KY

Reviews

8.4

Very good

Rating 10 - Excellent. 447 out of 1000 reviews" "
Rating 8 - Good. 380 out of 1000 reviews" "
Rating 6 - Okay. 94 out of 1000 reviews" "
Rating 4 - Poor. 44 out of 1000 reviews" "
Rating 2 - Terrible. 35 out of 1000 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Cozy motel.
Stayed 1 night in Apr 2024
Response from Todd Price General Manager on 22 Apr 2024
Elizabeth, thank you for the positive review of Best Western Parkside Inn. I am glad that you had an enjoyable experience. We take pride in providing the best service possible. Please let me know if I can be of service in the future. Sincerely, Todd Price General Manager Best Western Parkside Inn

2/10 Terrible

Robert

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Fine
Stayed 1 night in Apr 2024
Response from Todd Price General Manager on 15 Apr 2024
Robert, thank you for the review of Best Western Parkside Inn. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Todd Price General Manager Best Western Parkside Inn

8/10 Good

Amanda

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The rooms were alright, really dark need brighter lights. Around the microwave area was sticky greasy feeling. The tv stand was dusty. Show curtains were small the floor got wet when showing. The pool was to cold they definitely need to either get a pool heater if they dont have one and if it did have one they need to turn it up. The breakfast breakfast was really good all but the bacon was really soggy needed cooked more. No towels in the pool area we had to go ask for some. Staff was really nice. Did like having the door on outside of room to parking and the door in room that goes in to the hotel .
Stayed 1 night in Apr 2024
Response from Todd Price General Manager on 16 Apr 2024
Amanda, thank you for the review of Best Western Parkside Inn. Thank you for letting us know about your stay as this is the only way we can improve upon ourselves. I will look to improve the mentioned areas above. Please let me know if I can be of service in the future, and I'll take good care of you. Sincerely, Todd Price General Manager Best Western Parkside Inn

10/10 Excellent

Doug, Ocala

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Todd Price General Manager on 15 Apr 2024
Doug, thank you for the positive review of Best Western Parkside Inn. I am glad that you found your stay to be an overall enjoyable one. Please let me know if I can be of service in the future and I'll take good care of you. Sincerely, Todd Price General Manager Best Western Parkside Inn

8/10 Good

Patti

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Todd Price General Manager on 15 Apr 2024
Patti, thank you for the review of Best Western Parkside Inn. I am glad that you had an overall enjoyable experience here in Frankfort. Contact me any time shall you need anything. Sincerely, Todd Price General Manager Best Western Parkside Inn

8/10 Good

Craig

Travelled with partner
Liked: Amenities
Quiet, great breakfast, nice sized rooms.
Stayed 1 night in Apr 2024
Response from Todd Price General Manager on 11 Apr 2024
Craig, thank you for the positive review of Best Western Parkside Inn. I'm so glad that you enjoyed our highly rated breakfast. Our rooms are actually bigger than the standard rooms as they were built bigger back then. Best Western Parkside Inn has the most square feet in the rooms. I am glad that your stay was positive and if there is anything else I can do in the future, please let me know any time. Sincerely, Todd Price General Manager Best Western Parkside Inn

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was great and housekeeping was excellent, pool is nice and clean. We would definitely stay here again.
Stayed 3 nights in Apr 2024
Response from Todd Price General Manager on 9 Apr 2024
Becky, thank you for the positive review of Best Western Parkside Inn. I am glad that you enjoyed our pool. It is the only pool that is connected to an outdoor pool during the summer making it an unique pool. Next time you would like to stay, call us and we will make another reservation for you. If you need anything else, feel free to contact me any time. Sincerely, Todd Price General Manager Best Western Parkside Inn

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility was very clean and comfortable. The staff was very friendly and helpful.
Stayed 1 night in Apr 2024
Response from Todd Price General Manager on 8 Apr 2024
John, thank you for the positive review of Best Western Parkside Inn. I am glad that you had an enjoyable experience and enjoyed our staff. I have great staff members here and it shows. Please let any of us know if we can be of further assistance in the future. Sincerely, Todd Price General Manager Best Western Parkside Inn

8/10 Good

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice and quite but had lots of things around the area.
Stayed 1 night in Mar 2024
Response from Todd Price General Manager on 26 Mar 2024
Thank you for the positive review of Best Western Parkside Inn. I am glad that you enjoyed our centrally located hotel. I am glad that your experience was a positive one. If I can be of service in the future, please contact me any time. Sincerely, Todd Price General Manager Best Western Parkside Inn

8/10 Good

Heather

Liked: Cleanliness, staff & service
Morning check in clerk was so sweet. Breakfast was good. The evening guy was super rude though. We had fun in Frankfort. Overall great for the price.
Stayed 1 night in Jan 2024
Response from Todd Price General Manager on 23 Mar 2024
Heather thank you for the positive review of Best Western Parkside Inn. I am glad that you had an overall positive experience. I'm glad you enjoyed our highly rated breakfast, I will let them know about your comments. Please let me know If I can be of service in the future. Sincerely, Todd Price General Manager Best Western Parkside Inn

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and convenient location!
Stayed 1 night in Mar 2024
Response from Todd Price General Manager on 23 Mar 2024
Suzanne, thank you for the positive review of Best Western Parkside Inn. I am glad that you enjoyed our southern hospitality as we enjoy taking care of our guests. Please let me know If I can be of assistance in the future. Sincerely, Todd Price General Manager Best Western Parkside Inn

8/10 Good

Xavier

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overall
Stayed 1 night in Mar 2024
Response from Todd Price General Manager on 22 Mar 2024
Xavier, thank you for the positive review of Best Western Parkside Inn. I am glad you had an overall positive experience. We always look forward to taking care of our valued guests. Please let me know if we can be of service in the future. Sincerely, Todd Price General Manager Best Western Parkside Inn

8/10 Good

Sandra K.

Liked: Cleanliness, staff & service, property conditions & facilities
Great access to the Bourbon trail. Breakfast was great
Stayed 1 night in Mar 2024
Response from Todd Price General Manager on 13 Mar 2024
Thank you for the positive review of Best Western Parkside Inn. We are centrally located for the bourbon trail and even provide a special rate for bourbon trail fans. I am glad that you enjoyed the biggest hotel breakfast around as it is the best one! Thank you again for your positive review and If I can ever be of service in the future, please contact me any time. Sincerely, Todd Price General Manager Best Western Parkside Inn

8/10 Good

Keith

Stayed 1 night in Mar 2024
Response from Todd Price General Manager on 1 Apr 2024
Keith thank you for the positive review of Best Western Parkside Inn. I am glad that you had an enjoyable experience here and hopefully you will have many more. Please let me know If I can be of service in the future, and I'll take good care of you. Sincerely, Todd Price General Manager Best Western Parkside Inn

6/10 Okay

Brenda

Travelled with group
Liked: Cleanliness, staff & service, amenities
Easily accessible to major highway
Stayed 1 night in Mar 2024
Response from Todd Price General Manager on 8 Mar 2024
Thank you for the positive review of Best Western Parkside Inn. I am glad that you enjoyed the proximity to the highway. Considering how close we are to it, we also have great sound proofing as well which is an added bonus. I am glad that you had an overall positive experience and if I can be of service in the future, don't hesitate to contact me any time. Sincerely, Todd Price General Manager Best Western Parkside Inn

10/10 Excellent

Marian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was spacious and very, very clean. The staff were all very helpful and went out of their way to make us comfortable. My daughter and i felt very safe - we were given an upstairs room with no direct outside access, which was my preference. Would definitely stay again.
Stayed 1 night in Mar 2024
Response from Todd Price General Manager on 7 Mar 2024
Marian, thank you for the positive review of Best Western Parkside Inn. I am glad that you had a positive experience as that is what we shoot for. Thank you for the positive remarks on my staff, I will pass this along. Please let me know if I can be of service in the future. Sincerely, Todd Price General Manager Best Western Parkside Inn

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I didn't like having the bathroom sink and counter in the main room. Also, there was no calking between the bath tub and the tile floor. That caused a build-up of dirt in the space. Breakfast was good with an adequate variety to choose from.
Stayed 1 night in Feb 2024
Response from Todd Price General Manager on 5 Mar 2024
Peter, thank you for the positive review of Best Western Parkside Inn. I am glad that you enjoyed our highly rated breakfast buffet. It is the biggest hotel breakfast around. Please let me know if I can be of service in the future and I'll take good care of you. Sincerely, Todd Price General Manager Best Western Parkside Inn

8/10 Good

Kristina

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024
Response from Todd Price General Manager on 2 Mar 2024
Kristina, thank you for the positive review of Best Western Parkside Inn. I am glad that you had a positive experience as that is our main goal. If you ever need any assistance in the future, please don't hesitate to contact me any time. Sincerely, Todd Price General Manager Best Western Parkside Inn

10/10 Excellent

Leighann, Rockmart

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Todd Price General Manager on 2 Mar 2024
Thank you for the positive review of Best Western Parkside Inn. I am so glad that you had a positive experience here as that is our main goal. Please let me know if I can be of service in the future. Sincerely, Todd Price General Manager Best Western Parkside Inn

10/10 Excellent

Myia

Stayed 3 nights in Feb 2024
Response from Todd Price General Manager on 19 Feb 2024
Myia, thank you for the positive review of Best Western Parkside Inn. I am glad that you had an overall positive experience. Please let me know if I can be of service in the future. Sincerely, Todd Price General Manager Best Western Parkside Inn

10/10 Excellent

Amber

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, heard no noise from other rooms or outside, comfortable bed. Excellent breakfast choices. Would recommend and will be back.
Stayed 1 night in Feb 2024
Response from Todd Price General Manager on 19 Feb 2024
Amber, thank you for the positive review of Best Western Parkside Inn. I am so glad that you had a positive experience. Please let me know if I can be of further service in the future and I'll take good care of you. Sincerely, Todd Price General Manager Best Western Parkside Inn

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Todd Price General Manager on 19 Feb 2024
Barbara, thank you for the positive review of Best Western Parkside Inn. I am glad to see you had an overall enjoyable experience. Please contact me any time shall you need my assistance and I will take good care of you. Sincerely, Todd Price General Manager Best Western Parkside Inn

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious, clean, and quiet. Bed was very comfortable. Staff were polite and helpful.
Stayed 1 night in Feb 2024
Response from Todd Price General Manager on 9 Feb 2024
Michelle, thank you for the great review of Best Western Parkside Inn. I am so glad that you had an overall enjoyable experience. Please let me know if I can be of service in the future. Sincerely, Todd Price General Manager Best Western Parkside Inn.

10/10 Excellent

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, gull hot breakfest and room was very clean
Stayed 1 night in Feb 2024
Response from Todd Price General Manager on 9 Feb 2024
Thank you for the positive review of Best Western Parkside Inn. I am so glad that you enjoyed the biggest hotel breakfast around. I'm glad that you had an overall enjoyable experience. Please contact me any time shall you need anything. Sincerely, Todd Price General Manager Best Western Parkside Inn

10/10 Excellent

Justin

Travelled with partner
Best continental breakfast I’ve ever had. Older building but seemed to be recently renovated. Wouldn’t hesitate to stay again in the future.
Stayed 1 night in Jan 2024
Response from Todd Price General Manager on 2 Feb 2024
Thank you for the positive remarks about our highly rated breakfast. We have the biggest hotel breakfast around. Please let me know if I can be of service in the future shall your travels bring you this way again. Sincerely, Todd Price General Manager Best Western Parkside Inn

10/10 Excellent

Brenda

Stayed 2 nights in Jan 2024
Response from Todd Price General Manager on 11 Jan 2024
Thank you for the positive review of Best Western Parkside Inn. I am glad to see you had an overall enjoyable experience. Please let me know If I can be of service in the future Brenda shall you return to the area again. Sincerely, Todd Price General Manager Best Western Parkside Inn

8/10 Good

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient stay for bourbon tours.
Stayed 1 night in Jan 2024
Response from Todd Price General Manager on 9 Jan 2024
Steven, thank you for the positive review of Best Western Parkside Inn. It is very true, we are centrally located and minutes from major distilleries. We do receive a lot of Buffalo Trace traffic. We are home for bourbon distilleries tours. Please let me know if I can ever be of service again shall your travels bring you back this way again. Sincerely, Todd Price General Manager Best Western Parkside Inn

4/10 Poor

Jack

Travelled with family
We Specifically stayed here for the morning breakfast included with the room. We arreived for breakfast approx 9:25 am and the steam tables were empty BUT still steaming. We spent over $45 next door at Waffle house. We periodically are in this area~we will be trying the motel right next door IF we are not compendated for these breakfasts. Jack & Jill Lane
Stayed 1 night in Dec 2023
Response from Todd Price General Manager on 8 Jan 2024
Jack thank you for the review of Best Western Parkside Inn. I'm sorry you missed our breakfast. I will be glad to discuss with you further shall you need my services. I am always here for our valued guests. Please contact me any time and I'll take good care of you. Sincerely, Todd Price General Manager Best Western Parkside Inn

10/10 Excellent

Gene D.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The roo.s are always clean and well appointed. We had an accessible room this time and all of the facilities excerded our expectations. If i had a criticism it would be lack of adequate exterior lighting. exterior lightning
Stayed 1 night in Jan 2024
Response from Todd Price General Manager on 8 Jan 2024
Gene, thank you for the review of Best Western Parkside Inn. I am glad that you had an overall enjoyable experience. If I can be of service in the future, please feel free to contact me any time and I'll take good care of you. Sincerely, Todd Price General Manager Best Western Parkside Inn

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Todd Price General Manager on 29 Dec 2023
Robert, thank you for the positive review of Best Western Parkside Inn in Frankfort, KY. I am glad your found your experience to be a positive one. If I can ever be of service in the future, feel free to contact me any time and I'll take good care of you. Sincerely, Todd Price General Manager Best Western Parkside Inn

8/10 Good

Ann L

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay here. Please be aware that the first floor rooms are motel-style and can be accessed from inside or outside. We were able to choose an upstairs inside-only access room which made me feel better.
Stayed 1 night in Dec 2023
Response from Todd Price General Manager on 6 Dec 2023
Ann, thank you for the positive review of Best Western Parkside Inn. I am glad that you had an overall enjoyable experience as that is what we hope for. I am glad you liked the second floor with the only one entrance into the room. Please let me know if I can be of service in the future and I'll take good care of you. Sincerely, Todd Price General Manager Best Western Parkside Inn

10/10 Excellent

Elizabeth

Stayed 1 night in Nov 2023
Response from Todd Price General Manager on 23 Dec 2023
Elizabeth, thank you for the positive review of Best Western Parkside Inn. I am glad you had an overall enjoyable experience. We are dedicated to showing our guests a good time. Please let me know if I can be of service in the future. Sincerely, Todd Price General Manager Best Western Parkside Inn

10/10 Excellent

Jennifer, Dayton

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super friendly and went over the top to make sure we enjoyed our stay. Great Breakfast and very clean! Highly recommend!!
Stayed 1 night in Nov 2023
Response from Todd Price General Manager on 21 Nov 2023
Jennifer thank you for the positive review of Best Western Parkside Inn. I am so glad that you enjoyed our highly rated breakfast. Out of all the hotels around me, we have the biggest breakfast. Hopefully we will see you soon! Sincerely, Todd Price General Manager Best Western Parkside Inn

8/10 Good

Bob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from Todd Price General Manager on 21 Nov 2023
Bob, thank you for the review of Best Western Parkside Inn. I am sorry we were not able to provide you with the best overall experience as that is our goal. I will look into improving upon our services and see where we can improve. Thank you again for your review and If I can be of assistance in the future, contact me any time. Sincerely, Todd Price General Manager Best Western Parkside Inn

8/10 Good

Michael

Stayed 1 night in Nov 2023
Response from Todd Price General Manager on 21 Nov 2023
Thank you for the review Michael. I will look into improving upon our services so we can provide you with an overall enjoyable experience. Hopefully we will see you soon. Sincerely, Todd Price General Manager Best Western Parkside Inn

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Todd Price General Manager on 21 Nov 2023
James thank you for the positive review of Best Western Parkside Inn. I am pleased to see you had an overall enjoyable experience. If you ever need assistance in the future, feel free to reach out any time. Hopefully we will see you again soon. Sincerely, Todd Price General Manager Best Western Parkside Inn

6/10 Okay

Brooke

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
When I checked in I couldn’t even see the receptionist. She was sitting in a corner behind the desk. The carpets were filthy. Our feet and socks were black from walking in our room. The bathroom is dingy and didn’t look clean to the point we wouldn’t shower there. There wasn’t hand soap so we had to use a facial cleanser bar to wash our hands.
Stayed 1 night in Nov 2023
Response from Todd Price General Manager on 13 Nov 2023
Thank you for the review of Best Western Parkside Inn. I'm sorry you felt that way but let me assure you we are in the top 20% in cleanliness. The patterns in the carpet can be mistaken. Thank you for letting me know about your stay, I will look into your room for further details. Hopefully we will see you again shall your travels bring you back this way again. Sincerely, Todd Price General Manager Best Western Parkside Inn

10/10 Excellent

Robin

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Nice property
Stayed 1 night in Nov 2023
Response from Todd Price General Manager on 13 Nov 2023
Robin, thank you for the positive review of Best Western Parkside Inn. I am glad that you had an overall enjoyable experience as that is our main goal. Please let me know If I can be of service in the future. Sincerely, Todd Price General Manager Best Western Parkside Inn

8/10 Good

Michael

Liked: Cleanliness, staff & service
Staff was friendly and helpful. Property was clean but a bit worn and it need of remodel. Motel was not extremely full but was still a bit noisy.
Stayed 1 night in Nov 2023
Response from Todd Price General Manager on 13 Nov 2023
Thank you for the review of Best Western Parkside Inn. I'm sorry you did not have a positive experience. I will look into your comments and see where we can improve upon. Thank you again for taking the time to let us know about your stay. I hope we have the chance to serve you again shall your travels bring you back this way again. Sincerely, Todd Price General Manager Best Western Parkside Inn

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Todd Price General Manager on 7 Nov 2023
Thank you for the positive review of Best Western Parkside Inn. I am glad that you had an overall enjoyable experience. Please let me know if I can be of service in the future and I'll take good care of you. Sincerely, Todd Price General Manager Best Western Parkside Inn

10/10 Excellent

Crystal

Stayed 1 night in Oct 2023
Response from Todd Price General Manager on 29 Nov 2023
Crystal, thank you for your feedback! I am pleased to hear that you had an enjoyable experience with us at the Best Western, Parkside Inn. Our team looks forward to providing you with exceptional service in the future. It is our commitment to serve our guests to the best of our ability and we hope to always exceed your expectations. See you soon! Todd Price General Manager Best Western Parkside Inn

8/10 Good

Todd

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking outside your door, breakfast was not bad at all for a hotel/motel. Would stay here again no doubt
Stayed 2 nights in Oct 2023
Response from Todd Price General Manager on 7 Nov 2023
Todd, thank you for the positive review of Best Western Parkside Inn. I hope you had an enjoyable experience and If I can ever be of service, please contact me any time and I'll take good care of you. Sincerely, Todd Price General Manager Best Western Parkside Inn

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just what we expected.
Everything was good; easy to access from I64. Quiet and clean.
Stayed 1 night in Nov 2023
Response from Todd Price General Manager on 7 Nov 2023
Thank you for the positive review of Best Western Parkside Inn. I am glad to hear you had an overall enjoyable experience as that is what we shoot for. Please let me know if I can be of further service in the future. Sincerely, Todd Price General Manager Best Western Parkside Inn

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bourbon Tourists
Hotel was very quiet. Suite was spacious with separate office space a nice touch. Bed and furniture comfy. Full hot breakfast was outstanding.
Stayed 3 nights in Oct 2023
Response from Todd Price General Manager on 2 Nov 2023
Laura, thank you for the review of Best Western Parkside Inn. I am glad you enjoyed our spacious suites, the brand new beds and our highly rated breakfast. I am so glad that you're experience was a positive one as that is what we hope for. Please let me know if I can be of further service in the future, and I'll take good care of you. Sincerely, Todd Price General Manager Best Western Parkside Inn

10/10 Excellent

Meghan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Todd Price General Manager on 31 Oct 2023
Meghan, thank you for the positive review of Best Western Parkside Inn. I am glad that we were able to provide you with the best possible experience as that is our main goal. I hope we have the chance to serve you again shall your travels bring you back this way again. Sincerely, Todd Price General Manager Best Western Parkside Inn

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last minute booking
This was just an over night last minute stay. The room was very clean, the beds were very comfortable and the staff were friendly and accommodating. Breakfast the next morning was great!
Stayed 1 night in Oct 2023
Response from Todd Price General Manager on 31 Oct 2023
David, thank you for the positive review of Best Western Parkside Inn. I am very glad that you found your stay to be an overall enjoyable one as that is what we hope for. We enjoy taking care of our guests and I'm glad we did just that! I hope we will see you again shall your travels bring you back this way again. Sincerely, Todd Price General Manager Best Western Parkside Inn

8/10 Good

Kathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Off the highway but noisy. Rained and was very noisy.
Stayed 1 night in Oct 2023
Response from Todd Price General Manager on 31 Oct 2023
Kathy I'm sorry the rain was loud. I always wish the guests to have a great stay and I'm sorry yours wasn't up to par. Please contact me any time and I'll attempt to make it up to you. I hope we will see you again shall your travels bring you back this way again. Sincerely, Todd Price General Manager Best Western Parkside Inn

8/10 Good

Barbara

Travelled with partner
Liked: Staff & service
I would love to give the hotel an excellent rating. We will probably chose to stay here again on our trips south. But. The facility could use some updates and repairs and cleaning. We could see light all the way around the doors. There was thick dust on the TV mount. Noise traveled easily from the footsteps upstairs or, people in the hall talking. We really like the location and were so pleased to have ADA accommodations. The staff were always helpful and pleasant. The rate was reasonable. Overall, we liked staying here.
Stayed 4 nights in Oct 2023
Response from Todd Price General Manager on 28 Oct 2023
Thank you for the positive review of Best Western Parkside Inn. I am so glad that you found your stay to be an overall enjoyable experience. Contact me any time and I'll take good care of you. Hopefully we will see you again soon. Sincerely, Todd Price General Manager Best Western Parkside Inn

8/10 Good

Connie

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Convenience to planned activities but an older hotel for sure. Toilet leaked, lots of grime in bathroom and door keys quit working due to battery failure. Became very inconvenient. Breakfast great and staff pleasant.
Stayed 2 nights in Oct 2023
Response from Todd Price General Manager on 28 Oct 2023
Thank you for the review of Best Western Parkside Inn. I will look into improving upon our services. It's only because of guests that we truly learn how to become better. Thank you and hopefully we will see you again soon. Sincerely, Todd Price General Manager Best Western Parkside Inn

10/10 Excellent

Brenda

Stayed 1 night in Oct 2023
Response from Todd Price General Manager on 16 Nov 2023
Brenda, thank you for the positive review of Best Western Parkside Inn. I am glad to see that you had an overall enjoyable experience as that is what we hope for. Please let me know if I can be of service in the future and I'll take good care of you. Sincerely, Todd Price General Manager Best Western Parkside Inn