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Best Western Richmond Hotel

Photo gallery for Best Western Richmond Hotel

Featured image
Indoor pool
Indoor spa bath
Indoor pool
Desk, blackout curtains, iron/ironing board, bed sheets

Overview of Best Western Richmond Hotel

Best Western Richmond Hotel

2.5 out of 5

3.9/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
100 Eastern Bypass, Richmond, KY, 40475

Explore the area

  • Popular LocationRichmond Centre Mall14 min walk
  • Popular LocationEastern Kentucky University2 min drive
  • Popular LocationEKU Center for the Arts2 min drive
  • AirportLexington, KY (LEX-Blue Grass)38 min drive

Choose dates to view prices

About this area

Richmond

Best Western Richmond Hotel is located in Richmond. Battle of Richmond Visitors Center and White Hall State Historic Site are local landmarks, and the area's natural beauty can be seen at Lake Reba and Paradise Cove Aquatic Center. Spend some time exploring the area's activities, including outlet shopping.
Visit our Richmond travel guideOpens in a new window
Map

What's nearby

  • Richmond Centre Mall - 14 min walk
  • Eastern Kentucky University - 2 min drive
  • EKU Center for the Arts - 2 min drive
  • Alumni Coliseum - 2 min drive
  • Hummel Planetarium - 2 min drive

Getting around

  • Lexington, KY (LEX-Blue Grass) - 38 min drive

About this property

Best Western Richmond Hotel

Hotel with free breakfast, near Eastern Kentucky University
This smoke-free hotel features an indoor pool, a 24-hour fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a conference centre, a spa tub and coffee/tea in a common area. All 141 rooms provide conveniences such as fridges and microwaves, plus coffee makers and LCD TVs with cable channels. Free local calls, hairdryers and showers are among the other amenities that guests will find.
Best Western Richmond Hotel offers 141 forms of air-conditioned accommodation with coffee/tea makers and a hairdryer. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower and complimentary toiletries.

LCD televisions come with cable channels. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness centre.

Children aged under 17 years old are not allowed in the fitness facility without adult supervision. Guests aged under 17 years old are not allowed in the fitness facility.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Gloves available
Masks are required at the property for guests who have not received COVID-19 vaccination
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Dial-up Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM–9:30 AM on weekdays and 6:30 AM–10:00 AM on weekends
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Indoor pool
  • Hot tub

Family friendly

  • Indoor pool
  • Microwave
  • Fridge

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • No lifts

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (2310 square feet of space)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Handrails in stairwells
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Upper floors only accessible by stairs
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

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Air conditioned
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Policies

Check-in

Check-in from 3 PM - 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business or profession, within the meaning of Article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

Pool access available from 7:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 17 years old are not allowed in the fitness facility without adult supervision
Guests under 17 years old are not allowed in the fitness facility

Property is also known as

Best Western Holiday Plaza
Best Western Holiday Plaza Hotel
Best Western Holiday Plaza Hotel Richmond
Best Western Holiday Plaza Richmond
Best Western Richmond
Best Richmond Hotel Richmond
Best Western Richmond Hotel Hotel
Best Western Richmond Hotel Richmond
Best Western Richmond Hotel Hotel Richmond

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 234 out of 783 reviews
5 - Excellent 30%
Rating 4 - Good. 322 out of 783 reviews
4 - Good 41%
Rating 3 - Okay. 142 out of 783 reviews
3 - Okay 18%
Rating 2 - Poor. 53 out of 783 reviews
2 - Poor 7%
Rating 1 - Terrible. 32 out of 783 reviews
1 - Terrible 4%

4.0/5

Cleanliness

4.1/5

Staff & service

3.6/5

Amenities

3.7/5

Property conditions & facilities
Write a review

2/5 Poor

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
the lady at the front desk was the best part of the hotel
Stayed 1 night in Nov 2021

3/5 Okay

Travelled with partner
Liked: Cleanliness, staff & service
Breakfast brunch needs better quality food.
Stayed 1 night in Nov 2021

3/5 Okay

Travelled with family
Liked: Staff & service, amenities
Staff was friendly, breakfast was decent, room was clean and refrigerator was cold. Hotel was outdated and could use a lot of updating, however it was sufficient for the price.
Stayed 2 nights in Oct 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is older but well kept and the girl at check in was super friendly.
Stayed 1 night in Oct 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool, not heated
Stayed 3 nights in Oct 2021