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Best Western Richmond Hotel

Photo gallery

Featured image
Outdoor spa bath
Indoor pool
Indoor pool
Desk, blackout curtains, iron/ironing board, bed sheets

Overview of Best Western Richmond Hotel

Best Western Richmond Hotel

2.5 out of 5

3.9/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

  • Popular LocationRichmond Centre Mall14 min walk
  • Popular LocationEastern Kentucky University2 min drive
  • Popular LocationEKU Center for the Arts2 min drive
  • AirportLexington, KY (LEX-Blue Grass)38 min drive

Choose dates to view prices

About this area

Richmond

Best Western Richmond Hotel is located in Richmond. Battle of Richmond Visitors Center and White Hall State Historic Site are local landmarks, and the area's natural beauty can be seen at Lake Reba and Paradise Cove Aquatic Center.
Popular Location

What's nearby

  • Richmond Centre Mall - 14 min walk
  • Eastern Kentucky University - 2 min drive
  • EKU Center for the Arts - 2 min drive
  • Hummel Planetarium - 2 min drive
  • Richmond Area Arts Center - 3 min drive

Getting around

  • Lexington, KY (LEX-Blue Grass) - 38 min drive

About this property

Best Western Richmond Hotel

Hotel in Richmond with free breakfast and indoor pool
This smoke-free hotel features an indoor pool, a fitness centre and a 24-hour business centre. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a conference centre, coffee/tea in a common area and a meeting room. All 141 rooms provide conveniences such as fridges and microwaves, plus coffee makers and LCD TVs with cable channels. Free local calls, hairdryers and showers are among the other amenities that guests will find.
Best Western Richmond Hotel offers 141 forms of air-conditioned accommodation with coffee/tea makers and a hairdryer. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower and complimentary toiletries.

LCD televisions come with cable channels. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Dial-up Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM–8:30 AM
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Indoor pool
  • Microwave
  • Fridge

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • No lifts

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (2310 square feet of space)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Handrails in stairwells
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Upper floors only accessible by stairs
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 3:00 AM
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Holiday Plaza
Best Western Holiday Plaza Hotel
Best Western Holiday Plaza Hotel Richmond
Best Western Holiday Plaza Richmond
Best Western Richmond
Best Richmond Hotel Richmond
Best Western Richmond Hotel Hotel
Best Western Richmond Hotel Richmond
Best Western Richmond Hotel Hotel Richmond

Frequently asked questions

3.9
Good
Rating 5 - Excellent. 222 out of 729 reviews
5 - Excellent 30%
Rating 4 - Good. 299 out of 729 reviews
4 - Good 41%
Rating 3 - Okay. 131 out of 729 reviews
3 - Okay 18%
Rating 2 - Poor. 46 out of 729 reviews
2 - Poor 6%
Rating 1 - Terrible. 31 out of 729 reviews
1 - Terrible 4%

4.0/5

Cleanliness

4.1/5

Staff & service

3.7/5

Amenities

3.7/5

Property conditions & facilities

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I picked this hotel because it was close to an AP conference at EKU that I was attending. The staff at check-in was cordial and helped me. I had to book two different reservations, and he combined them. I also had accidentally booked a handicapped room, and he switched me to another room to keep the handicapped room available for someone who may need it.
Stayed 1 night in Jun 2021

5/5 Excellent

Stayed 1 night in Jun 2021

4/5 Good

Business traveller
Liked: Staff & service
Disliked: Amenities
The dining room was closed a cold "alternative" breakfast was offered, but did not meet my expectations. I was disappointed that this information was noted on Expedia. The desk chair in room 111 had a broken back and nearly caused a fall when I first tried to use it.
Stayed 2 nights in Jun 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very convenient location, clean rooms, professional staff. Will be staying again.
Stayed 2 nights in May 2021

1/5 Terrible

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Not very clean, over priced
Stayed 2 nights in May 2021