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Reviews of Bridgeview Hotel & Conference Centre

3 out of 5
Bridgeview Hotel & Conference Centre
Kamuzu Procession Road, Behind Game Stores, Lilongwe

Reviews

7.4

Good

Rating 10 - Excellent. 13 out of 62 reviews" "
Rating 8 - Good. 30 out of 62 reviews" "
Rating 6 - Okay. 11 out of 62 reviews" "
Rating 4 - Poor. 3 out of 62 reviews" "
Rating 2 - Terrible. 5 out of 62 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Hashali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

8/10 Good

Matthew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the hotel taxi was late at the airport, I found the driver, as well as the staff at the hotel very friendly and helpful. The room I stayed in was adequate, and breakfast was well presented and good.

6/10 Okay

Chris

Travelled with family, Business traveller
Liked: Staff & service
The Bridgeview is right next to the biggest mall in Lilongwe. You can find shops and groceries within a short distance. Lots of hustle and bustle outside during the day and nice and quiet at night The staff are all fantastic and a shoutout to Moses who is always willing to help you with anything. Thanks for looking after us Moses and keep up the great work. You’re the best! Rooms are okay and comfortable but the property is quite old and a bit weathered. That said the beds are good and the shower is hot. The onsite restaurant has all you need for filling your tummy and a wonderful breakfast is included with your stay. This is my fourth time at the Bridgeview and it’s because of Moses that I’ll be back. See you again soon
Stayed 1 night in Oct 2023

6/10 Okay

Phillip

Business traveller
Liked: Cleanliness
Nice enough place for a one or two night stopover in Lilongwe. The setting was too urban and not very peaceful.
Stayed 2 nights in Sep 2023

8/10 Good

Joerg-Andreas

Stayed 2 nights in Aug 2023

6/10 Okay

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly and helpful. They provided packed breakfast for me as I had to leave for airport very early.
Stayed 2 nights in Aug 2023

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, friendly and well run. Good Indian cuisine in the restaurant. Decor a little faded. Very convenient for So buses.
Stayed 3 nights in Jul 2023

8/10 Good

Tafadzwa

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
My family had a great stay here. The staff were pleasant and polite, also the food was amazing. The only downside was the intermittent wifi, we believe their wifi ran out so it was impossible to communicate without wifi and without a local phone number. Overall I'd recommend this hotel.
Stayed 2 nights in Jun 2023

10/10 Excellent

Grant

Business traveller, Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
USA - Large group booking went very well
I am from phoenix Arizona. We have had another most excellent stay at the Bridgeview Hotel. The last time we were here they were only five of us this time we booked for over 20 people and the Hotel accommodate us so wonderfully. If you are booking for a family or a group or just business travel, this is a affordable and very good option in Lilongwe Malawi.
Stayed 1 night in Jun 2023

8/10 Good

Chris

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Bridgeview is a large upgrade to where I usually stay when in Lilongwe. It is clean and the staff are very friendly. Received great service from Moses and Stevie at the concierge desk. The rooms were large and comfortable and the A/C unit was a bonus for both comfort and noise reduction. Definitely would recommend and will be using this place from now on.
Stayed 1 night in Apr 2023

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

2/10 Terrible

Gertrude

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dissappointed
I had to check out on Thursday, a day after I checked because of the condition of the hotel. not clean, sheets have stains and stale smell of incense. I was woken around midnight, by a strong smell of burning incense and because of my allergies I got blocked and started sneezing. I couldn't sleep afterwards. The black carpets next to the bed are filthy. the toilet was blocked, when I flush everything would come up.
Stayed 5 nights in Apr 2023

4/10 Poor

Sophie

Stayed 1 night in Mar 2023

8/10 Good

Thomas

Business traveller
Liked: Cleanliness, staff & service, room comfort
Excellent choice for a reasonable budget stay
The rooms are a little dated but any deficiency in the rooms in made up for by the reasonable cost, the amazing staff, and the service.
Stayed 3 nights in Mar 2023

8/10 Good

Reuben

Liked: Cleanliness, staff & service
I liked the fact that the majority of staff were friendly and approachable.

8/10 Good

Nicholas

Travelled with group
Liked: Room comfort
Hotel in central Lilongwe.
The hotel is well situated. Facilities are a bit worn, but still comfortable. Inside rooms are much nicer than the reception area. Overall, a good deal based on available properties in Lilongwe.
Stayed 3 nights in Dec 2022

10/10 Excellent

Evelind, Highland Park

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, friendly staff, comfortable rooms. Air conditioner worked well. Bathroom had separate shower. Restaurant had delicious food. Breakfast had many options. Great value
Stayed 3 nights in Oct 2022

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

8/10 Good

Grant

Stayed 1 night in Sep 2022

8/10 Good

Sharmae

Stayed 1 night in Sep 2022

2/10 Terrible

Vera marija

Disliked: Staff & service, property conditions & facilities
I didn’t like the hotel , so i have to book another one , andthry coudnt refund back my money
Stayed 6 nights in Aug 2022

10/10 Excellent

Fridah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service only challenges were electricity flactuation which is not there fault. Good hotel to recommend to my friends
Stayed 2 nights in Jul 2022

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Always a problem checking in with this hotel when you book and pay online. Overall the hotel is good
Stayed 1 night in Jun 2022

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a convenient place to stay in Lilongwe for a night before a flight. There is dining on the premises as well as within a short walk off the property. The staff was very friendly. They helped me line up a taxi to the airport and everything worked well. Rooms are clean and nice for a short visit.
Stayed 1 night in Jun 2022

6/10 Okay

Anthony

Stayed 1 night in May 2022

8/10 Good

Christopher

Stayed 1 night in Apr 2022

10/10 Excellent

Job

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I normally don’t write reviews but today I am going to. The hotel might kind look weird outside but I was very impressed with their services from the kitchen staff to the hotel manager…
Stayed 2 nights in Dec 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
The place is nice. Check-in is a nightmare, this is the second time I've stayed here and both times there was check in issues. Breakfast is provided but I'd prefer to eat somewhere else
Stayed 1 night in Nov 2021

10/10 Excellent

Eva Susanne

Stayed 1 night in Sep 2021

8/10 Good

Lindelani

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean
Excellent customer service
Stayed 1 night in Dec 2020

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Staff
The staff were all top notch, friendly, helpful, always willing to please. We ate every night, but one in the hotel restaurant. The food was delicious, portions very generous, and the staff we terrific. Our only complaint was the WiFi was not great when it was working, but then due to a malfunction with the tech company, we did not have WiFi for our last two full days out of seven.
Stayed 7 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My whole stay was good. No hustle at check in........
Stayed 3 nights in Oct 2019

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was not a pleasant stay. First day I only had cold water. I did not feel comfortable in the Hotel. I could only eat the eggs at breakfast. Breakfast terrible. Will not stay here again.
Stayed 3 nights in Feb 2019

8/10 Good

Henri

Liked: Staff & service
Hotel in downtown next to a mall
One have to put the hotel into the perspective of Malawi. For sure it was not a world class hotel, but the stay was ok. Room was relative big and location good right next to the mall, unfortunately most of shops were closed on Sunday. On positive side I put room size, friendly service and location. Also the offer of airport pick up at 30 USD is good deal cheaper than what taxis would charge at airport. On negative front room did not have safe even if room description mentions it, no elevator, however staff does help to carry big bags to the room. The biggest challenge (cross Malawi) is that there is challenges for paying with credit card. I was trying to pay my taxi at hotel but they were never able to get it through so had to pay in cash at the end. Be prepared for this. Breakfast is nothing to write back home, nice thing is they do cook fresh eggs. You also only get wifi code working on one device, in my case they allowed me to use next room code but if hotel is full, this would not work. There is not a lot of options in Lilongwe, I would probably come back even with all missing things.
Stayed 1 night in Nov 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Mid price hotel, uncomfortable beds
This hotel made a reasonable overnight stop in Lilongwe with good sized clean rooms and helpful staff. The biggest drawback for us was the uncomfortable mattresses with every spring palpable. No mattress covers added to the pain!
Stayed 1 night in Jul 2018
Response from Management on 27 Jul 2018
Dear Valued Guest, Thank you for choosing Bridgeview hotel as a destination of choice in Lilongwe. We appreciate your time to write this review. We have taken this review positively and constructively and we will bring a positive change. We admit that such experience is not acceptable and not of the highest standard of our hotel. I would like to apologize for the discomfort you experienced during your stay and assure you that the management have taken this seriously and immediate action has been taken to resolve this so that our rooms are of the highest standards at all times. We truly value your feedback and we promise to to give a much better experience the next time you stop by. we hope you will consider returning to our hotel in the near future. Kind Regards,

8/10 Good

Ted , Cleveland, OH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in town
Hotel is in easy walking distance to lot of activities and cheap transportation.
Stayed 2 nights in Feb 2018

4/10 Poor

Susanne

Double charged
They double charged me. They said my card didn’t run so I paid in cash. When I checked my account they had charged me on my card too. Not pleased...
Stayed 1 night in Jan 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I do not recommend this hotel!!! They empty my cre
I am very upset with this hotel they drew all of my money out of my credit card and caused my card to exceeded the credit limit. I just found out when I tried to use the card. I am stuck in Kenya and have no money or any way to pay for anything. This is not a safe place to stay.

8/10 Good

Nayan, Ahmedabad, Gujarat, India

Liked: Cleanliness, staff & service, room comfort
good hotel for Business class visitors.
They have good knowledge about he city and will assist for all type of requirements. Good staff and is ready to assist as per your requirements. Can arrange for affordable reliable transport also which is added advantage in difficult African countries. Morover Hotel is in affordable category with a business touch vis a vis star rated hotels.

2/10 Terrible

well travelled , all over

Disliked: Cleanliness, property conditions & facilities, room comfort
Sorry, what a dump
I arrived late after a long journey really in need of a cold beer. To then be told they don't sell beer or any alcohol ecause he owner a Muslim. Why didn't thlybsay so clearly on the internet. Then the WiFi s a joke The place is old crummy run down and there is no where to sit outside Just choose another hotel.

10/10 Excellent

Karoline, Oslo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our go to place in Lilongwe
We had a very comfortable stay at the Bridgeview. It's our go to hotel in Lilongwe, with large rooms, friendly stuff and excellent location.

8/10 Good

DirtDoc, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location- good value
This is a clean, secure, reasonably well-appointed hotel. Compared to others in Lilongwe, it is a good value. It's main benefit is its location within walking distance of the heart of the "old town" and new shopping centers. The rooms are spacious and clean. The plumbing works. The screens have holes and mosquitoes do get in. The staff hooked up a bed net for me at my request--the rooms do not come with nets. The bed is a queen size foam mattress--pretty soft, but ok. Internet is slow--but available for free. You get one tiny bar of soap...no shampoo, etc. Free breakfast is a decent hotel spread. Bring your own. AC works and windows do open. Don't expect much of a view despite the name.

2/10 Terrible

Pete, Wiltshire UK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Expedia should not be recommending this hotel!
One of the plastic key fobs was broken and held together with sticky tape. No lift. Corridors were dark and dingy and carpets filthy. Very plain, unattractive rooms. In our 'luxury' room, the shower was dirty and it's door hanging off and we had been provide with only one small, thin towel. In my daughter's 'luxury' room, she turned back the sheets to find used tissues in the bed. The sheets had obviously not been changed after the previous guests. Her shower was also dirty. We left to try and find another hotel. This experience has caused us to suffer LID. Loss as I prepaid for the hotel and have lost that money and had to pay for another hotel. Inconvenience as we arrived in the evening, tired from a long journey and had to drive around Lilongwe looking for another hotel that could take us. Distress for my family. My wife and daughter were very upset, in tears and shocked by what they witnessed. You should not be recommending this hotel and the picture of it on your website is misleading. It shows the back of the hotel and the access road to the car park is unmade and very rough. The front of the hotel,as seen from the main road, is drab and gives a very poor first impression.

6/10 Okay

gab & stella, UK

Liked: Staff & service
Average hotel with good staff poor management.
Provided accommodation end of story. No big deal. Lots to improve on. Last day was traumatic as the management attempted to extort money from us after all fees had been paid through Expedia, the management told us that Expedia had requested them to collect extra 16% supplementary fee for the accommodation. This was later found to be incorrect as we insisted on verifying from Expedia. With improved management the hotel could attain greater rating. Star rating at the moment 2stars.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Great staff. Aging building/sheets
Staff is WONDERFUL. They work very hard to make guests feel welcome, and work hard to overcome the lack of investment in bedding, and minimal maintainence. Rooms are large, with tea and mini fridge. Sheets were very old, yellowed and worn and had BVH marked into them aparrently so they would not get stolen. Furnishings were nice but bed was basically box springs no mattress. Made softer by the one blanket in the room. Some unrepaired holes in the walls. Breakfast is large, with standard staples served buffet style. OK for the price, but probably worth spending a few dollars more.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Right in town
Stayed well and enjoyed the food. Staff were nice. Of course being near the main M1 road means that there is a bit of noise in the morning

6/10 Okay

Michael, Ireland

Liked: Staff & service
Nice hotel in centre of Old Town
This a nice hotel for the price. I have stayed in other hotels in Lilongwe and this is the best value for money I have experienced. Staff are both friendly and helpful. However the breakfast is very basic and I chose to have breakfast outside the hotel in the nearby shopping centre after my first morning.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice secure hotel in the city centre
Bridge view is located central lilongwe. All the staff were friendly and made us feel welcome. Wouldn't hesitate to book here again

8/10 Good

Sakiko

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

8/10 Good

Tsugune

Liked: Staff & service
町の中心部にあって便利　
Stayed 3 nights in Dec 2023