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Reviews of The Bedford Townhouse & Café

3.5 out of 5
The Bedford Townhouse & Café
11-12 Bedford Row, Limerick, County Limerick

Reviews

9.6

Exceptional

Rating 10 - Excellent. 92 out of 110 reviews" "
Rating 8 - Good. 14 out of 110 reviews" "
Rating 6 - Okay. 2 out of 110 reviews" "
Rating 4 - Poor. 0 out of 110 reviews" "
Rating 2 - Terrible. 2 out of 110 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

10/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Randy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff in a very good location. The basement lounge is a bonus.

2/10 Terrible

Paul

Stayed 1 night in Aug 2023

8/10 Good

Sue

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous stay, very friendly staff, especially Sharron who couldn’t do enough for us, even finding out the make of the coffee cups for me!! Just one thing that we thought could be improved would be to have a kettle for teas and coffees in the room rather than having to go down to the basement, otherwise a great stay.
Stayed 1 night in Aug 2023
Response from . on 5 Oct 2023
Hi Sue , thank you so very much for your very kind review. We look forward to welcoming you back to The Bedford again in the future .kind regards Sharron .

6/10 Okay

Carol

Liked: Cleanliness, property conditions & facilities
Disappointed
The room was very small for the (not insignificant) price. When we checked in, reception did not ask us if we needed help with our bags (which would have been useful). The location is also quite out of the center for tourist destinations. I would not choose to stay here again.
Stayed 1 night in Jul 2023

10/10 Excellent

Jeanette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful place to stay. Staff was extremely kind and accommodated our early check out needs. A hand written welcome note in the room was a lovely touch. Very nice common area with treats available was also a plus.
Stayed 1 night in Jul 2023

10/10 Excellent

Héctor

Stayed 1 night in Jun 2023

10/10 Excellent

Angela, carlisle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Elizabeth

Stayed 1 night in Jun 2023
Response from . on 4 Jun 2023
Hi Elizabeth , thank you so much for your review we really apricate you taking the time. we look forward to welcoming you back to The Bedford in the future.kind regards Sharron

10/10 Excellent

frances

Stayed 2 nights in May 2023
Response from . on 16 May 2023
Hi Frances, thank you so much for taking the time to review our townhouse we are delighted you enjoyed your stay with us ,we look forward to welcoming you back to The Bedford.kind regard'sSharron

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable but on a noisy pedestrian mall.
Stayed 1 night in May 2023
Response from . on 16 May 2023
Hi Susan , thank you so much for your review we take all comments on board and apricate you taking the time to send us your review.kind regards Sharron

8/10 Good

Esther

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Building is very secure. Cafe staff who checked us in was very pleasant and helpful. She made excellent restaurant recommendations. As for the room, it is very modern, however, providing a kettle and some cups in the room would be more preferable than to trek downstairs to grab a basic drink of tea or coffee.
Stayed 1 night in May 2023
Response from . on 5 May 2023
Hi Esther, thank you so much for taking the time to send us a review we apricate all comments and will take them under advice . I'm delighted you had such a great time staying with us .kind regardsSharron

10/10 Excellent

Kelli

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and easy to walk around to get anywhere. The staff was so sweet and accommodating to our check in. Parking was simple and close to the car park. The room was soooo cute and furnished so well!
Stayed 1 night in Mar 2023
Response from Naomi on 27 Mar 2023
Hi Kelli, many thanks for your lovely review. We are delighted you enjoyed your stay here at The Bedford Townhouse and Restaurant and we hope to welcome you back again soon. Best regards, Naomi

10/10 Excellent

Wendy, Atlanta

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, excellent staff, excellent service, excellent rooms.
Response from Naomi on 24 Mar 2023
Hi Wendy. Thanks very much for your lovely review. We are delighted you had a nice stay with us and we hope to see you again soon. Best wishes, Naomi

10/10 Excellent

Laura

Stayed 1 night in Mar 2023
Response from Naomi on 6 Mar 2023
Hi Laura, Many thanks for your review. We are glad you enjoyed your stay and we hope to welcome you back again sometime. Kind Regards, Naomi

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023
Response from Naomi on 2 Mar 2023
Thank you for your review, and we hope to see you again soon

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personal Touches, Clean, and Fantastic Staff
One of the nicest places I've ever stayed. Its the little details that make it amazing. Free tea and coffee and water in the basement lounge, which is just a nice place to chill in. The rainforest shower in the room was amazing. Bed was super comfy. A personal hand written note card in the room on arrival. Staff were so helpful and friendly and genuine. My only negative would be the price of breakfast in the cafe...the food still tasted amazing, but for 2ppl, we had a total of 4 slices of toast, 4 poached eggs, avocado and feta with one, and 2 small slices of streaky bacon with the other, 2 sides of mushrooms, 1 latte, and one cappuccino (oat milk)...all of which cost us €35! Much too steep for breakfast in my opinion. On the other hand, when checking out, they offered us coffee to take away, which really should have just been given at breakfast then. Overall, I would definitely stay here again, I'll just go elsewhere for the breakfast.
Stayed 1 night in Nov 2022
Response from Ilse on 15 Dec 2022
Hi Amy,Thanks so much for your feedback.We are glad to learn that you enjoyed your stay with us!We look forward to welcoming you at The Bedford Townhouse & CafeSee you soon.Kind regardsIlseReception Team

10/10 Excellent

Kathleen

Liked: Cleanliness, amenities, property conditions & facilities

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place. Great location. Would definitely stay again!
Stayed 1 night in Aug 2022
Response from Christina on 6 Sept 2022
Hi Tracey and thank you for your review. We hope to welcome to back again in the near future, Regards, Christina

6/10 Okay

Audrey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is modern and clean and staff was friendly. Great café and breakfast. The surrounding area is pretty old but we did find a couple of good spots to eat. As far as the room, there is no place to put your personal belongings in the bathroom or shower. The sink is so incredibly small that it makes it hard to even wash your face without getting the floor wet. In addition, the air conditioning turned on for a few minutes and then would automatically turn off. This made for a very uncomfortable, sleepless night.
Stayed 1 night in Aug 2022
Response from christina on 23 Aug 2022
Hi Audrey and thank you for review. We are delighted you enjoyed the cafe and breakfast. has we known your issue with the air con during your stay, we would have been happy to help. Regards, Christina

10/10 Excellent

B.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

8/10 Good

Margaret, Briarcliff Manor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice room. Only problem is no place to put personal items in bathroom. Great location.
Stayed 1 night in Aug 2022
Response from Christina on 8 Aug 2022
Hi Margaret, Thank you for your review and all points are taken on board. Regards,

10/10 Excellent

Glynne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and Spacious Rooms
We really enjoyed our stay in at this hotel. The rooms were spacious, clean, and comfortable, and the included breakfast was a nice treat. Small hotel in the center of town.
Stayed 1 night in Jul 2022
Response from Christina on 26 Jul 2022
Hi Glynne and thank you so much for your kind review. We are delighted you enjoyed your stay and hope to welcome you back in the near future. Regards, Christina

10/10 Excellent

Barry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful property in the City Center surrounded by shops, restaurants, and attractions. The hotel is surprisingly modern and loaded with nice amenities.
Stayed 1 night in Jul 2022
Response from Christina on 21 Jul 2022
Hi Barry and thank you for your kind review. We do hope to welcome you back in the near future. Regards, Christina

10/10 Excellent

Susan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Over our stay
Loved this hotel! It was exceptionally clean and well appointed. Would absolutely stay her again!
Stayed 1 night in Jul 2022
Response from Christina on 21 Jul 2022
Hi Susan and thank you for your kind review. We do hope to welcome you back to Limerick in the near future. Regards, Christina

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything I needed for a few nights in Limerick. Under construction lobby the only glitch. Staff quite helpful and so welcoming.
Stayed 3 nights in Jun 2022
Response from Christina on 4 Jul 2022
Hi Ellen, Thank you so much for your kind review. We do hope to welcome you back when the café extension is completed. Regards, Christina

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2022

10/10 Excellent

Christophor, Tallmadge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean and conveniently located. The weight room was a little small but was a little cramped but was able to get a workout in.
Stayed 1 night in Mar 2022
Response from Christina on 6 Apr 2022
Hi Christopher. Thank you for your kind review and we hope to welcome you back in Limerick shortly.

10/10 Excellent

Daniel

Stayed 1 night in Mar 2022
Response from Christina on 6 Apr 2022
Hi Daniel, Thank you for rating us so highly and we hope to welcome you back shortly.

10/10 Excellent

SIOBHAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Response from Christina on 26 Mar 2022
Hi Siobhan, Thanks for leaving a nice review in Expedia. Kind regards Christina

10/10 Excellent

candice

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Jan 2022
Response from Ilse on 24 Jan 2022
Hi Candice, Thanks for leaving a nice review in Expedia. Kind regards Ilse

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from Denise on 26 Dec 2021
Thanks David, Delighted you enjoyed your stay with us. Look forward to welcoming you back again in the future. Kind Regards, Denise

10/10 Excellent

Fergus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021
Response from Denise on 26 Dec 2021
Many thanks Fergus Delighted you enjoyed your stay with us. Look forward to welcoming you back in the future. Kind Regards, Denise

8/10 Good

Edmond Patrick

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Meh
Quality of the hotel is lovely so comfortable lovely surroundings but staff leave a lot to be desired
Stayed 1 night in Nov 2021
Response from Denise on 27 Nov 2021
Hi Edmond, I am glad to hear you enjoyed our hotel. I am quite surprised to hear your feedback on our staff as I remember checking you in myself and can't recall any issues other than our policy on credit card only payments which is clearly stated in our Terms & Conditions. We pride ourselves on excellent customer service so I would ask you reconsider your comments as I do feel they are not reflective of the guest experience you had with us. Kind Regards, Denise Brazil Proprietor

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
We had a fantastic stay here! The staff were very friendly and helpful. The rooms were clean and comfortable. We will definitely be returning!
Stayed 2 nights in Nov 2021
Response from Denise on 27 Nov 2021
Hi There, Wow thank you for such a lovely review. Delighted to hear you enjoyed your stay with us. Look forward to welcoming you back again in the future. Kind Regards, Denise

10/10 Excellent

Beppi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful stay..exc welcome, very high standards
Stayed 1 night in Nov 2021
Response from Hotel Management on 7 Nov 2021
Hi Beppi, Thank you for your lovely review, we are delighted you enjoyed your stay with us at The Bedford. We hope to welcome you back in the future. Kind Regards, Denise

10/10 Excellent

Maeve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab find in Limerick
The Bedford was wonderful. Staff so helpful and friendly. Great location in Limerick city, close to everything. Hotel modern and decor is fab!
Stayed 1 night in Oct 2021
Response from Aileen on 17 Oct 2021
Hi Maeve, Thank you so much for your wonderful review, we are delighted you enjoyed your stay with us at The Bedford. We hope to welcome you back in the future. Kind Regards, Aileen

10/10 Excellent

Aoife

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for exploring the city.
Stayed 2 nights in Oct 2021
Response from Aileen on 4 Oct 2021
Thank you for your wonderful review, we are delighted you enjoyed your stay with us at The Bedford. Kind Regards, Aileen

10/10 Excellent

Olive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from Denise on 10 Aug 2021
Thank you so much Olive, delighted you enjoyed your stay with us and look forward to welcoming you back again in the future. Kind Regards, Denise

10/10 Excellent

ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Place to Stay in Limerick
Due to the current restrictions my boyfriend and I wanted to treat ourselves to a night in Limerick. We have stayed at the Bedford before and we decided we had to go again! Aileen at reception is honestly one of the nicest humans I have ever met and she was so friendly and helpful. The room, as always, was spotless and the bed there is extremely comfortable. Also they had complementary drinks and chocolates in their basement parlour room which added to our amazing stay. I would highly recommend staying at the Bedford townhouse if ever visiting limerick or even a staycation.
Stayed 1 night in Oct 2020
Response from Aileen on 21 Oct 2020
Dear Ellen, Thank you so much for your wonderfully detailed review. We are delighted you and your boyfriend enjoyed your stay at The Bedford Townhouse and Cafe. We are delighted you enjoyed the Parlour Room, it is a wonderful getaway from the hustle and bustle in the city. We hope to welcome you back to The Bedford in the future. Regards, Aileen

10/10 Excellent

Ruth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from Aileen on 8 Jul 2020
Good Afternoon Ruth, Thank you for your lovely review, we are delighted you enjoyed your stay. Regards, Aileen

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for a central city stay try split jacks restaurant next door if your having dinner
Stayed 1 night in Mar 2020
Response from Ruth on 8 Mar 2020
Hi David, Thanks for taking the time to leave a lovely review. We are delighted you enjoyed your stay with us and we would love to welcome you back in the future. Kind Regards, Ruth.

10/10 Excellent

Joe, Paris, Tennessee, USA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean, well appointed rooms. Excellent and accommodating staff. Loved it and plan to return.
Stayed 1 night in Mar 2020
Response from Aileen on 4 Mar 2020
Morning Joe, Thank you for your wonderful review. We are delighted you enjoyed your stay with us and look forward to welcoming you back in the future. Regards, Aileen

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020
Response from Ruth on 21 Feb 2020
Good Morning, Thank you for your wonderful review. We are delighted you enjoyed your stay with us and we would love to welcome you back in the future. Kind regards, Ruth.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location in the heart of the city, welcoming staff and good sized room, very clean and all you would expect from a hotel such as this. Great shower too!
Stayed 1 night in Jan 2020
Response from Ruth on 3 Feb 2020
Good Evening, Thank you for your lovely review and we are delighted that you enjoyed your stay. We would love to welcome you back in the future. Kind Regards, Ruth.

10/10 Excellent

Leslie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Ruth on 3 Feb 2020
Good Morning Leslie, Thank you for your review and we are delighted you enjoyed your stay. Our aim is to always make our guests stay a memorable one. We would love to welcome you back in the future. Kind Regards, Ruth.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020
Response from Aileen on 11 Feb 2020
Thank you for your lovely review. Regards, Aileen

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning modern hotel. Great location. No tea facilities and bathrooms tho modern have a lack of space. Overall brilliant but need to look at basics.
Stayed 1 night in Jan 2020
Response from Aileen on 26 Jan 2020
Thank you for your lovely review. We are glad you enjoyed your stay and appreciate any feedback. Regards, Aileen

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great spot
Great location and far cheaper than the Savoy. Breakfast was brilliant and all round a fantastic place.
Stayed 2 nights in Jan 2020
Response from Aileen on 22 Jan 2020
Thank you for your wonderful review. We are delighted you enjoyed your stay with us and hope to welcome you back in the future. Regards, Aileen

8/10 Good

Aine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020
Response from Aileen on 22 Jan 2020
Dear Aine, Thank you for your lovely review.