Balcony

Reviews of DuMont Lisbon Guesthouse

4 out of 5
DuMont Lisbon Guesthouse
Rua Damasceno Monteiro 112, Lisbon

Reviews

8.6

Excellent

Rating 10 - Excellent. 34 out of 84 reviews" "
Rating 8 - Good. 40 out of 84 reviews" "
Rating 6 - Okay. 8 out of 84 reviews" "
Rating 4 - Poor. 1 out of 84 reviews" "
Rating 2 - Terrible. 1 out of 84 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, easy to self-check in, good location, everything well laid out and accessible. Host was very helpful in providing us with paid luggage storage facilities that we could use once we had checked out. Only criticism is that the iron was leaking water and not very useable.
Stayed 2 nights in May 2022

6/10 Okay

Anh

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Not a 4 star accommodation.
Definitely not a 4 star place. More like 1 star. The room we stayed in was fairly large and clean but overall was very lackluster. The bathroom smelled of mold/mildew. Overall very spartan for claiming to be 4 star accommodation.
Stayed 2 nights in May 2022

8/10 Good

Jake

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great value for money stay
This hotel is really good value for money, as it offers a private room in clean accommodation with a shared bathroom (1 bathroom for 2 rooms in my case) and a shared kitchen. The hotel also has a great courtyard where you can relax outside. Location wise it’s still pretty good too. Only downside is thin walls, so you could hear a lot of background noise. Overall though, great experience.
Stayed 2 nights in May 2022

8/10 Good

Sharon, Toronto Canada

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is clean. Quiet. Safe. My only dislike was not having your own washroom in yiur own space you have to share with other guest but still the washroom and kitchen were always clean.
Stayed 8 nights in Feb 2020

8/10 Good

Hana, Czech Republic

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location,nice communication with owner, easy check in.
Stayed 3 nights in Feb 2020

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Great little place. Well appointed rooms and good facilites including good kitchen, courtyard and TV lounge room. No reception here but owner is a great communicater so its no problem. I liked the neighborhood too..about 20 minute walk to the main action in Alfama or Baido Chiaxa. Great value for money as well. Would recommend!
Stayed 3 nights in Feb 2020
Response from Vinicius on 12 Feb 2020
Thank you so much for your feedback. We're happy to know you enjoyed your stay. See you next time :) DuMont Lisbon Team

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020
Response from Vinicius Andrade on 12 Feb 2020
Thanks for your feedback and for staying with us!

10/10 Excellent

San Lui

Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm accommodation
Very spacious and clean bedroom / shared washroom offered, complete amenity and in good condition of kitchen, nice dining and living room, nice flat-mates. On-time communication for clear check-in instruction.
Stayed 2 nights in Nov 2019

8/10 Good

Corinne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a double room with private bathroom. I didn’t know that the bathroom was outside of the room, I had to bring the key to the bathroom all the time. Also the room was extremely small. Although I was staying there by myself, I felt it was very small room. Otherwise shared kitchen & living space was clean and quite.
Stayed 4 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities
Our room was very small but cheap and clean. The climb up to the second floor with our suitcases was not easy for us as there was no lift and no help available. The shared kitchen was clean and well-equipped. Anyone with mobility problems would have difficulty but for most fit people this provides good value.
Stayed 3 nights in Oct 2019

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

marcus

Stayed 5 nights in Oct 2019

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay. Love Lisbon. Metro is way from here onto town. Beautiful decor.
Stayed 3 nights in Oct 2019

10/10 Excellent

Lei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have a wonderful time with your place.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was large and comfortable. There is no noise around and quiet.
Stayed 3 nights in Jul 2019

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wifi was really bad. it was ok for just looking up sites but we wished to watch something on Netflix and kept dropping out.
Stayed 7 nights in Jul 2019

10/10 Excellent

emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
MUST STAY HERE
Beautiful apartment, well looked after with a wonderful courtyard to have breakfast. Amazing location near a large shop and just a short walk up the street you have a wonderful view of Lisbon. Would stay again 100%
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice & clean, very friendly manager - Vinnizio . Good amenities like kitchen, enough supply of coffee, cutlery etc.
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019

8/10 Good

Esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a grand time in this neighborhood. the guesthouse was very clean with a functional kitchen. Our hose was thoughtful and helpful. Beware that parking is a real hassle!
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Apr 2019

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick stop in Lisbon
Trip started off great with Vinicius getting us setup in our place well past midnight since our trip to Lisbon was delayed. Once we got into our place we were greated to a cute small rule that was immaculately clean. Once we had our stuff in the room we found a local pizza/Indian food restaurant that was open until 2am down the street. When exploring the area we found the area of Dumont great for taking the 28 train and seeing other things in the city! Thanks again for your hospitality!
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Amenities, property conditions & facilities
Pleasant stay. Nice decor and modern room. Room wasnt cleaned during our stay and towels werent changed. However, rest of the apartment was spotless. We had terrible sleep as there is a dog next door that barked constantly through the night.
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Around 20min walk to the „strict” Centre of the city. Bed was really comfortable!! Nice terrace, well equipped kitchen. Thank you!
Stayed 2 nights in Apr 2019

4/10 Poor

Verified traveller

Travelled with family and small children, Travelled with partner
We are unhappy about this place and would like to file a complaint. There are several reasons: 1) the room has very thin walls and it’s next to the toilet, we can hear everything 2) we can also hear all the noises in the street because the windows are also thin 3) this place is not located in Alfama neighbourhood - which it was in my filters to choose a place to stay-. We are a group of people travelling together and we are the only ones that are outside of Alfama which is inconvenient. At the time of booking I didn’t know how far it would be and I trusted the search engine to filter the apartments that were in the neighbourhood. 4) not suited for a comfortable stay. My bedside tables have only a socket next to it, which means that if you want to charge your phone over night you’ve got to unplug the table lamp. 5) there is no storage space, only 6 hangers and ONE shelf that I can’t even reach because it’s so high up. 6) the pillows have a few cotton balls in them; the most uncomfortable I have slept on in my life. And more...
Stayed 3 nights in Apr 2019

8/10 Good

SM, London

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good value for money. Nice and clean. Vinicius was very helpful and friendly. Free fruit and coffee. Would definitely recommend
Stayed 3 nights in Mar 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
The shower took a long time to drain after each shower, and there appears to be some plumbing issues throughout the property. But overall, it’s was ok... Breakfast was available, but pretty limited by US standards.
Stayed 3 nights in Mar 2019

10/10 Excellent

Alison, Cheshire, UK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Be aware that this is not a hotel in the traditional sense; it's a collection of 3-bedroom apartments in an apartment building and you are renting one bedroom. No problem for us, but we did have some very inconsiderate room-mates who made a lot of noise and kept leaving the front door wide open. The apartment was beautiful and clean, the location was very convenient for us and the staff we met were very very helpful. Each apartment consists of 3 bedrooms, two bathrooms (one shared between two rooms, and a 3rd room with its own bathroom) a lounge/dining room, a well equipped kitchen and a set of French doors that in our apartment opened out onto a terraced area (accessible by stairs from the apartments above ours). Our room was also at the front of the building and had a balcony with a small table and chairs where we sat to eat our breakfast. Vinicius welcomed us on our arrival, and in the days before our arrival was very communicative via WhatsApp. We were able to check in early and begin exploring Lisbon immediately. The neighbourhood the apartments are in is a bit rough-and-ready looking, but is safe and pleasant. It's not a major tourist area, but is a very short walk to the Metro green line (Intendente station). There is a small branch of the French supermarket chain My Auchan on the same street, and if you walk down to the main road (Ave. Alm Reis) there are several small local Pastelaria (pastry shops). We would definitely stay here again and recommend it.
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Stayed 3 nights in Mar 2019

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good!! I love it.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment was clean, newly decorated & located close to the metro, allowing easy access to Lisbon’s attractions.
Stayed 4 nights in Feb 2019
Response from Vinicius Andrade on 6 Mar 2019
Thank you very much for your kind feedback!

8/10 Good

Ozgur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, good location, good for short stay
Guesthouse is 2 floors in an apartment so don’t expect to see a detached B&B feel or a hotel atmosphere. You get a room within a flat. I booked a room with private bathroom, but private bathroom was outside the room (room #11). So you need to walk outside your room to a semi-public area within the flat, lock your room, unlock your bathroom, lock from behind, have a shower, leave lock it, unlock your room. All in all not a big deal, but was slightly inconvenient. If you will stay 1-2 nights fine, but it may be annoying longer. Owner wasn’t present during my checkin but he was super nice and helpful. Location is good, very close Intendentr metro station. There is a Lidl supermarket in very short walk in case you need. Room was extremely small, literally just a bed.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Bien.
Bien.
Stayed 3 nights in Jul 2022

6/10 Okay

Amélie

Stayed 3 nights in May 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dejligt overnatningssted med lige præcis det, som der skal være. Rigtig god service fra udlejer. Fik værelset 4 timer tidligere, da vi landende tidligt. Vi havde et uheld med en kuffert som havde smittet af på en varm radiator. Dette blev vi ikke krævet ekstra betaling for. Udstrakt service.
Stayed 3 nights in Dec 2019
Response from Vinicius Andrade on 12 Feb 2020
Thank you so much for your kind feedback! We always try to be as flexible as possible regarding check-in hours as we know it can be very handy for when arriving early in the city. Every minute counts :) Hope to see you again soon! Best regards, DuMont Lisbon Team

6/10 Okay

Marcelo

Travelled with family
Liked: Cleanliness, staff & service
Pode melhorar condições !
Infelizmente não percebi que não havia tv no quarto, aquecedor só após 18 horas , água quente só até 22 horas . Razoável , mas o Sr. Vinícius , quem nós atendeu , muito atencioso .
Stayed 3 nights in Dec 2019
Response from Vinicius Andrade on 14 Feb 2020
Estimado Sr. Marcelo, Obrigado pelo seu feedback. Estamos trabalhando continuamente para melhoras as condições que oferecemos aos nossos hóspedes. Já resolvemos o problema com a água quente (que não tem limite horário para uso) e a mesma está a funcionar normalmente. Muito obrigado por hospedarem-se connosco! Nossa casa estará sempre de portas abertas e esperamos recebê-los novamente em melhores condições. Cumprimentos, DuMont Lisbon Team

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente opción de comodidad y ubicación
Un hotel realmente acogedor, cómodo y limpio, muy bien ubicado y aunque no cuenta con personal de planta, siempre hay alguien a quien puedes escribir y que resuelve tus dudas y necesidades de inmediato. Muy recomendable!
Stayed 3 nights in Dec 2019
Response from Vinicius Andrade on 12 Feb 2020
Querida Sra. Irina: Estamos muy contentos de escuchar que disfrutó de su estadía en nuestra casa de huéspedes. Como no tenemos recepción, tratamos de ser lo más receptivos posible y estar siempre allí cuando nuestros huéspedes la necesiten, incluso de manera virtual. ¡Muchas gracias por quedarte con nosotros y esperamos verte pronto! Atentamente, DuMont Lisbon Team

10/10 Excellent

Malgorzata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pecam
Zdecydowanie polecam, bardzo miła Obsługa , rewelacyjne warunki , dobry standard
Stayed 4 nights in Nov 2019

8/10 Good

Thierry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a recommander
bien situé et logement agréable Proprietaire disponible et agréable
Stayed 5 nights in Oct 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
- gute Lage, winzig kleines Zimmer und Bad, - eigendes Badezimmer außerhalb des Zimmers, etwas umständlich
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super emplacement ! Chambre spacieuse et propre. Grande terrasse extérieure au rez de chaussée. Attention l'établissement n'est pas non fumeur... âmes sensibles s'abstenir!
Stayed 3 nights in Oct 2019

10/10 Excellent

Andrea, Eschweiler

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gutes Preis-Leistungs-Verhältnis. Zimmer war zwar klein, aber es war alles da, was wir brauchten. Wir konnten sogar einen Gemeinschaftsraum mit Küche nutzen. Lage ist auch sehr gut. Man ist schnell im Zentrum. Kontakt mit dem Vermieter lief per Mail und war unkompliziert. Wir hatten ein Zimmer (11) mit eigenem Bad gebucht. Das Bad war zwar nicht im Zimmer, sondern nebenan im Flur, aber das war in Ordnung. Nur das Waschbecken könnte etwas größer sein... Würde die Unterkunft wieder buchen.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr charmante kleine Zimmer! Unglaublich proaktive Kommunikation im Vorfeld! Danke!
Stayed 2 nights in Oct 2019

8/10 Good

Wallan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super freundlicher und hilfreicher Service durch Gastgeber, beim Checkin, Checkout, Abreise etc. Unkomplizierte aber freundliche Kommunikation
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
All perfect
Stayed 4 nights in Sep 2019