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Overview of Altis Belém Hotel & Spa

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Indoor pool, outdoor pool
Indoor pool, outdoor pool
Indoor pool, outdoor pool
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Altis Belém Hotel & Spa

5 out of 5

4.7/5 Exceptional

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationBerardo Collection10 min walk
    Popular LocationCCB Cultural Center of Belem11 min walk
    Popular LocationMuseum of Design12 min walk
    AirportLisbon (LIS-Humberto Delgado)23 min drive

Choose dates to view prices

  • Deluxe Double or Twin Room, Marina View

    4.9/5 guest room rating

    Room amenities

    • 35 sq m
    • Marina view
    • Sleeps 2
    • 1 King Bed OR 2 Large Single Beds
    More details
  • Superior Single Room, Balcony

    4.2/5 guest room rating

    Room amenities

    • 28 sq m
    • Sleeps 2
    • 1 Double Bed and 2 Single Beds
    More details
  • Deluxe Single Room

    Room amenities

    • 32 sq m
    • River view
    • Sleeps 1
    • 1 Double Bed
    More details
  • Club Room, 1 King Bed, Balcony, River View

    5/5 guest room rating

    Room amenities

    • 44 sq m
    • River view
    • Sleeps 2
    • 1 King Bed
    More details
  • Superior Double Room, Balcony

    5/5 guest room rating

    Room amenities

    • 28 sq m
    • Sleeps 2
    • 1 Double Bed
    More details
  • Club Room, 1 King Bed, River View

    Room amenities

    • 44 sq m
    • River view
    • Sleeps 2
    • 1 King Bed
    More details
  • Executive Suite

    Room amenities

    • 34 sq m
    • River view
    • Sleeps 2
    • 1 Queen Bed
    More details
  • Deluxe Room, Hot Tub, Marina View

    5/5 guest room rating

    Room amenities

    • 37 sq m
    • Marina view
    • Sleeps 2
    • 1 King Bed
    More details
  • Suite

    5/5 guest room rating

    Room amenities

    • 34 sq m
    • River view
    • Sleeps 2
    • 1 Queen Bed
    More details

About this area

Lisbon

Located on the riverwalk, Altis Belém Hotel & Spa is in Belem neighbourhood and is connected to the convention centre. Belem Tower and Se are notable landmarks, and some of the area's popular attractions include Lisbon Zoo and Lisbon Oceanarium. Looking to enjoy an event or a game while in town? See what's happening at Estádio da Luz or Campo Pequeno Bullring.
Popular Location

What's nearby

  • Belem Tower - 8 min walk
  • Berardo Collection - 10 min walk
  • CCB Cultural Center of Belem - 11 min walk
  • Museum of Design - 12 min walk
  • Maritime Museum - 12 min walk

Getting around

  • Mosteiro dos Jerónimos Stop - 12 min walk
  • Belem Station - 16 min walk
  • AirportLisbon (LIS-Humberto Delgado) - 23 min drive

Restaurants

  • Where to eat
  • Restaurante Feitoria – 1 star Michelin rating. Fine-dining restaurant with a bar offering fusion cuisine. Serves dinner on selected days.
  • Cafetaria Mensagem – Ocean-view restaurant offering Modern European cuisine. Serves breakfast, brunch, lunch, dinner and light fare daily. Kids' menu available.
  • Bar 38º 41' – Serves light fare daily.
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About this property

Altis Belém Hotel & Spa

5-star luxury hotel connected to the convention centre in Belem
A full-service spa, a restaurant and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include an outdoor pool, a fitness centre and a bar/lounge. All 50 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, LCD TVs come with digital channels, and guests will also appreciate thoughtful touches such as bathrobes and slippers.
Altis Belém Hotel & Spa offers 50 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Each accommodation is individually decorated. Beds feature premium bedding. 40-inch LCD televisions come with digital channels. Bathrooms include baths or showers, bathrobes, slippers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness centre.
BSpa by Karin Herzog has 1 treatment room. Services include massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Clean & Safe (Portugal)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Electric car charging station on site
  • On-site parking is wheelchair accessible
  • Airport shuttle available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: EUR 35 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Sauna

Family friendly

  • Dry cleaning service
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • French
  • German
  • Portuguese
  • Spanish

Business services

  • 24-hour business centre
  • 3 meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room
  • Treatment room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Linens
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hairdryer
  • Towels

Entertainment

  • 40-inch LCD TV
  • Digital channels

Food and drink

  • Minibar

More

  • Desk
  • Guidebooks/recommendations
  • Individually decorated
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 95.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 35 per person (approximately)
  • Rollaway bed fee: EUR 95.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests under the age of 16 are not allowed access to the spa.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

Altis Belem Hotel Lisbon
Altis Belém Hotel & Spa Hotel
Altis Belém Hotel & Spa Lisbon
Altis Belém Hotel & Spa Hotel Lisbon
Altis Belém Hotel Lisbon
Altis Belém Hotel
Altis Belém Lisbon
Altis Belém

Frequently asked questions

Can I cancel my reservation for free at Altis Belém Hotel & Spa and receive a full refund?
Yes, Altis Belém Hotel & Spa offers free cancellation on select room rates, because flexibility matters! Please refer to Altis Belém Hotel & Spa cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Altis Belém Hotel & Spa?
As of 25 Feb 2021, prices found for a 1-night stay for 2 adults at Altis Belém Hotel & Spa on 1 Mar 2021 start from €172, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Altis Belém Hotel & Spa have a pool?
Yes, this property has an indoor pool and an outdoor pool.
Is Altis Belém Hotel & Spa pet-friendly?
No, pets are not allowed at this property.
How much is parking at Altis Belém Hotel & Spa?
Self-parking and valet parking are free at this property.
What time is check-in at Altis Belém Hotel & Spa?
Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.
What time is check-out at Altis Belém Hotel & Spa?
Checkout is at noon.
Where is Altis Belém Hotel & Spa located?
Located in Belem, this luxury hotel is within a 15-minute walk of Belem Tower and Jeronimos Monastery. Belem Cultural Center and CCB Cultural Center of Belem are also within 15 minutes. Mosteiro dos Jerónimos Stop is 12 minutes by foot and Centro Cultural Belém Stop is 13 minutes.
4.7
Exceptional
Rating 5 - Excellent. 247 out of 326 reviews
5 - Excellent 76%
Rating 4 - Good. 66 out of 326 reviews
4 - Good 20%
Rating 3 - Okay. 8 out of 326 reviews
3 - Okay 2%
Rating 2 - Poor. 2 out of 326 reviews
2 - Poor 1%
Rating 1 - Terrible. 3 out of 326 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.7/5

Staff & service

4.4/5

Amenities

4.6/5

Property conditions & facilities

3/5 Okay

Happy face iconLiked: Staff & service, amenities
Sad face IconDisliked: Cleanliness
Expected more but rooms are looking tired and not as clean as I would expect. Had to change rooms which helped and was dealt with easily Tried to use spa area but one of the Pools was full of flies which was concerning given its Inside Breakfast and staff were great As was the outside pool area
Stayed 3 nights in Sep 2020

4/5 Good

Travelled with family, Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
The property is an ideal location as its not too far from the city but a pretty sight with the harbour. The room service was not efficient as they would forget to put towels etc but the staff were very helpful and polite. I would say its a bit pricey for the hotel in itself as I’ve stayed in hotels that were cheaper for five stars but had much more amenities and effiecient service. The staff at breakfast were exceptional and really gave us the best service every morning.
Stayed 5 nights in Aug 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent: on the waterfront with beautiful views, and within short walking distance to a large number of tourist attractions. The design of the hotel is very modern and elegant. There's a Michelin-starred restaurant in the hotel, as well as a more casual, but very nice bar. The staff was very professional and friendly.
Stayed 5 nights in Dec 2019

5/5 Excellent

Stayed 2 nights in Dec 2019

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