EPIC SANA Lisboa Hotel

Photo gallery for EPIC SANA Lisboa Hotel

Primary image
Indoor pool, seasonal outdoor pool, pool loungers
Indoor spa tub
Indoor pool, seasonal outdoor pool, pool loungers
Premium bedding, minibar, in-room safe, desk

Overview of EPIC SANA Lisboa Hotel

VIP Access

EPIC SANA Lisboa Hotel

5.0 star property

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Map
Av. Engenheiro Duarte Pacheco 15, Lisbon, 1070-100

Explore the area

  • Popular LocationMarquis of Pombal Square9 min walk
  • Popular LocationEl Corte Ingles Mall18 min walk
  • AirportLisbon (LIS-Humberto Delgado)17 min drive
  • Popular LocationCosta da Caparica Beach23 min drive

VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Choose dates to view prices

About this area

Lisbon

Located in Lisbon City Center neighbourhood, EPIC SANA Lisboa Hotel is connected to the convention centre. Castle of São Jorge and Lisbon Cathedral are notable landmarks and Lisbon Oceanarium is a popular area attraction. Torel Garden and Fado Museum are also worth visiting.

What's nearby

  • Amoreiras Shopping Center - 4 min walk
  • Marquis of Pombal Square - 9 min walk
  • Cinemateca Portuguesa Museum - 13 min walk
  • El Corte Ingles Mall - 18 min walk
  • Costa da Caparica Beach - 23 min drive

Getting around

  • Amoreiras Stop - 2 min walk
  • Campolide Station - 19 min walk
  • Lisbon (LIS-Humberto Delgado) - 17 min drive

About this property

EPIC SANA Lisboa Hotel

5-star luxury hotel connected to the convention centre in Lisbon City Center
A full-service spa, an indoor pool and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 2 bars/lounges, a fitness centre and a sauna.
EPIC SANA Lisboa Hotel offers 311 air-conditioned accommodations with MP3 docking stations and minibars. Beds feature premium bedding. A pillow menu is available. 37-inch LCD televisions come with cable channels and pay-per-view films. Bathrooms include baths or showers, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Housekeeping is provided on a daily basis.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness centre.
Sayanna Wellness has 6 treatment rooms. Services include hot stone massages, facials, body wraps and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and Turkish bath/hammam.

Guests under 16 years old are not allowed in the spa.

Languages spoken

English, French, German, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Clean & Safe (Portugal)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (EUR 15.50 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: EUR 22 for adults and EUR 11 for children
  • 1 restaurant
  • 2 bars/lounges
  • 24-hour room service

Restaurants on site

  • Flor-de-Lis
  • Scale Bar
  • Upscale Bar

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (18934 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace

Spa

  • 6 treatment rooms
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - hot stone
  • Massage/treatment rooms
  • Sauna
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow menu
  • Premium bedding

Bathroom

  • Bath or shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 37-inch LCD TV
  • TV channels
  • MP3 dock
  • Films for purchase

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Laptop-compatible safe
  • Phone
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 22 for adults and EUR 11 for children (approximately)
  • Valet parking fee: EUR 15.50 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash

We should mention

The seasonal pool will be open from May to September
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

EPIC SANA
EPIC SANA Hotel Lisboa
EPIC SANA Lisboa
EPIC SANA Lisboa Hotel
EPIC SANA Lisboa Hotel Lisbon
EPIC SANA Lisboa Lisbon
Hotel EPIC SANA
Hotel EPIC SANA Lisboa
SANA EPIC Hotel
SANA EPIC Lisboa
EPIC SANA Lisboa Hotel Hotel
EPIC SANA Lisboa Hotel Lisbon
EPIC SANA Lisboa Hotel Hotel Lisbon

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 749 out of 979 reviews
5 - Excellent 77%
Rating 4 - Good. 180 out of 979 reviews
4 - Good 18%
Rating 3 - Okay. 26 out of 979 reviews
3 - Okay 3%
Rating 2 - Poor. 15 out of 979 reviews
2 - Poor 2%
Rating 1 - Terrible. 9 out of 979 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.7/5

Staff & service

4.7/5

Amenities

4.7/5

Property conditions & facilities

4.6/5

Eco-friendliness

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Excellent amenities. Rooftop pool a plus. A little far from the main attractions but if you are up for a walk or short cab ride, really not a big deal.
Stayed 3 nights in Jun 2022

5/5 Excellent

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Staff and hotel were excellent! Had one or two issues with my junior suite but was upgraded to compensate - fantastic service and would highly recommend!
Stayed 4 nights in Jun 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Faultless! 2 great pools, the spa pool was such a relaxing area, fantastic breakfast and really helpful staff. Would definitely stay here again.
Stayed 5 nights in May 2022

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was high end, it felt very clean, new and high end. The staff were very friendly, rooms cleaned well every day. The piol area was beautiful and relaxing
Stayed 4 nights in Jun 2022

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant hotel with good buffet breakfast (espresso included). Steep walk from main avenue. Spa is nice and rooftop pool was not too crowded with soft jazz playing in the background. One hiccup was trying to get service in the bar - we were overlooked in favor of men who got served before us. I complained about the dirty glassware in the room and received a fruit platter. One expects better in a 5-star.
Stayed 7 nights in May 2022

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good hotel, excellent facilities (spa, pool, fitness center). Staff are very friendly and very convient to travel around lisbon
Stayed 1 night in May 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern new hotel with many amenities
Stayed 4 nights in May 2022

4/5 Good

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, needs renovation since the furniture in the room had a lot of scratches and the curtains were falling. In general the room was clean and the stuff was very friendly. In our room our tv was broken and could not turn off. We asked for help but nobody came in our room to take a look
Stayed 3 nights in May 2022

2/5 Poor

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
location was good. everything else was ok. nothing crazy. terrible view jot the room i thought i booked.
Stayed 6 nights in May 2022

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good facilities for congresses and meetings
Stayed 2 nights in May 2022