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Indoor pool, seasonal outdoor pool, pool loungers
Indoor pool, seasonal outdoor pool, pool loungers
Indoor spa bath
Premium bedding, minibar, in-room safe, desk

Guest reviews

4.7/5 Exceptional
1,311 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Map

Explore the area

Popular LocationAmoreiras Shopping Center4 min walk
Popular LocationMarquis of Pombal Square9 min walk
Popular LocationBotanical Garden2 min drive
AirportLisbon (LIS-Humberto Delgado)18 min drive

Choose dates to view prices

  • Deluxe Double Room

    4.7/5 guest room rating

    Room amenities

    • 30 sq m
    • Sleeps 2
    More detailsDeluxe Double Room
  • Deluxe Suite

    4.4/5 guest room rating

    Room amenities

    • 60 sq m
    • Sleeps 2
    More detailsDeluxe Suite
  • Junior Suite

    4.7/5 guest room rating

    Room amenities

    • 45 sq m
    • Sleeps 2
    More detailsJunior Suite
  • Deluxe Suite (with Extra Bed)

    5/5 guest room rating

    Room amenities

    • 60 sq m
    • Sleeps 3
    More detailsDeluxe Suite (with Extra Bed)
  • Premium Double Room

    4.9/5 guest room rating

    Room amenities

    • 30 sq m
    • Sleeps 2
    More detailsPremium Double Room
  • Deluxe Twin Room

    4.8/5 guest room rating

    Room amenities

    • 30 sq m
    • Sleeps 2
    More detailsDeluxe Twin Room
  • Premium Twin Room (Deluxe)

    5/5 guest room rating

    Room amenities

    • 30 sq m
    • Sleeps 2
    More detailsPremium Twin Room (Deluxe)
  • Deluxe Double Room (with Extra Bed)

    5/5 guest room rating

    Room amenities

    • 30 sq m
    • Sleeps 3
    More detailsDeluxe Double Room (with Extra Bed)

About this area

Lisbon

Located in Lisbon, EPIC SANA Lisboa Hotel is connected to the convention centre. Rossio Square and Commerce Square are notable landmarks, and travellers looking to shop may want to visit Amoreiras Shopping Center and Mercado da Ribeira. Lisbon Zoo and Lisbon Oceanarium are not to be missed.

Visit our Lisbon travel guide
Map
Popular Location

What's nearby

  • Amoreiras Shopping Center - 4 min walk
  • Marquis of Pombal Square - 9 min walk
  • Botanical Garden - 2 min drive
  • Gulbenkian Museum - 2 min drive
  • Restauradores Square - 2 min drive

Getting around

  • Amoreiras Stop - 2 min walk
  • Campolide Station - 19 min walk
  • Lisbon (LIS-Humberto Delgado) - 18 min drive

Restaurants

  • Where to eat
  • Flor-de-Lis – Restaurant offering international cuisine. Serves breakfast, lunch and dinner daily.
  • Scale Bar – Serves light fare daily.
  • Upscale Bar – Poolside bar. Serves light fare.

About this property

EPIC SANA Lisboa Hotel

5-star luxury hotel connected to the convention centre in Lisbon Old Town
A full-service spa, a restaurant and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 2 bars/lounges, a fitness centre and a 24-hour business centre. All 311 soundproofed rooms feature free WiFi and MP3 docks. For entertainment, LCD TVs come with cable channels, and guests can also appreciate comforts such as premium bedding and pillow menus.
EPIC SANA Lisboa Hotel offers 311 forms of air-conditioned accommodation with MP3 docking stations and minibars. Beds feature premium bedding. A pillow menu is available. 37-inch LCD televisions come with cable channels and pay-per-view films. Bathrooms include baths or showers, bidets, complimentary toiletries and hairdryers.

This Lisbon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Housekeeping is provided on a daily basis.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness centre.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Valet parking: EUR 15.50 per day

Food and drink

Buffet breakfast available for a fee daily 7 AM–10:30 AM: EUR 27 per person
1 restaurant
2 bars/lounges
24-hour room service

Things to do

Fitness centre
Full-service spa
Indoor pool
Seasonal outdoor pool

Family friendly

Babysitting/childcare (surcharge)
Dry-cleaning service
Free cots/infant beds
Indoor pool
Laundry facilities
Seasonal outdoor pool
Soundproofed rooms

Conveniences

ATM/banking services
Lift
Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Wedding services

Languages spoken

English
French
German
Portuguese
Spanish

Business services

24-hour business centre
Meeting rooms
Conference centre (18934 square feet of space)

Outdoors

Pool sunloungers
Terrace

Spa

6 treatment rooms
Body treatments
Body wraps
Facials
Hydrotherapy
Manicures and pedicures
Massage - hot stone
Massage/treatment rooms
Sauna
Turkish bath/hammam

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Wheelchair-accessible lounge
Wheelchair-accessible registration desk
Wheelchair accessible (may have limitations)

More

Smoke-free property

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Free cots/infant beds
Linens
Pillow menu
Premium bedding

Bathroom

Bathtub or shower
Bidet
Free toiletries
Hairdryer
Towels

Entertainment

37-inch LCD TV
TV channels
MP3 dock
Films for purchase

Food and drink

Minibar

More

Connecting rooms available
Desk
Electrical adapters/chargers
Laptop-compatible safe
Phone
Soundproofing

Policies

Check-in

Check-in between 3:00 PM and midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cots (infant beds)

Payment types at the property

American ExpressDiners ClubMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 27 per person (approximately)
  • Valet parking fee: EUR 15.50 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • Contactless check-in and contactless check-out are available.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
  • The property affirms that it follows sanitisation practices of Clean & Safe (Portugal) guidelines.
Property registration number 3845

We should mention

The seasonal pool will be open from May to September
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa

Frequently asked questions

Can I cancel my reservation for free at EPIC SANA Lisboa Hotel and receive a full refund?
Yes, EPIC SANA Lisboa Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to EPIC SANA Lisboa Hotel cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has an indoor pool and a seasonal outdoor pool.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at this hotel?
Valet parking is available for EUR 15.50 per day.
What time is check-in at this property?
Check-in is from 3:00 PM to midnight. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.
What time is check-out at this hotel?
Checkout is at noon. Late checkout is available for a fee (amount may vary, subject to availability).
Where is this hotel located?
Located in Lisbon Old Town, this luxury hotel is within a 10-minute walk of Amoreiras Shopping Center and Marquis of Pombal Square. Rossio Square and Lisbon Zoo are also within 2 miles (3 km). Amoreiras Stop is only a 2-minute walk and Rua Conselheiro Fernando Sousa Stop is 3 minutes.

Guest reviews

Overall score and ratings for EPIC SANA Lisboa Hotel

4.7
Exceptional
5 - Excellent
989
4 - Good
254
3 - Okay
39
2 - Mediocre
19
1 - Poor
10
4.7
Cleanliness
4.6
Service and Staff
4.7
Amenities
4.7
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lisbon favorite

Epic remains my favorite hotel in Lisbon, great rooms, diverse breakfast and stunning rooftop pool and terrace

Stayed 1 night in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This was a really excellent stay, Marta at the front desk was exceptional! Not only did she upgrade the room for my girlfriends birthday but they also provided a bottle and cake in the room. Staff was courteous and accommodating. Beautiful modern but homely property.

Stayed 1 night in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super hotel

Terrific breakfast, extremely friendly and helpful staff, great spa!

Stayed 4 nights in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

FRIENDLY STAFF AND SERVICES. A VERY NICE HOTEL ABLE AND READY TO SUPPORT TAXI SERVICES TO ITS CUSTOMERS

Stayed 5 nights in Feb 2020

1/5

  • Liked: Cleanliness, property conditions & facilities, room comfort
  • Disliked: Staff & service

Would have been great if we had not been misinformed at check in regarding the included breakfast buffet!! It was awful and an astronomic 27 EURO ($40 CAD) per person!

Stayed 1 night in Feb 2020