8/10 Good
Jamie
Travelled with partner
25 Apr 2024
Liked: Cleanliness, staff & service
Review of Vila Gale Cascais - April 2024
Our stay at Vila Gale Cascais in April 2024 was a mixed experience, deserving a rating of seven out of ten. Here’s a summary of the positives and negatives:
Pros:
* Location: The hotel is conveniently located near the marina and shopping areas in a safe neighborhood.
* Amenities and Services: The staff was welcoming, and free ample parking was a significant convenience.
* Room and View: The room was beautifully decorated with an excellent view of the marina and pool area.
Cons:
* Room Security: The safe was broken, which made us hesitant to have our room cleaned as we couldn't secure our valuables.
* Electricity Usage: The need to keep a key card in a slot to power the room was inconvenient, especially for charging devices.
* Dining Experience: Both the Italian buffet dinner and breakfast were underwhelming.
* Room Amenities: The absence of a coffee machine and ironing facilities was a minor inconvenience.
Conclusion:
While Vila Gale Cascais offers great location and friendly service, it falls short in room security, power management, and food quality. Addressing these issues would enhance the guest experience, matching the potential of its great location and views.
Jamie
Stayed 3 nights in Apr 2024