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The location was very central, rooms were clean and quiet, facilities were great and the staff were lovely.
Ross
Stayed 4 nights in Apr 2024
Response from Leda Wright on 19 Apr 2024
Hi RossThankyou for taking the time to tell us about your stay at Holiday Inn Liverpool .Its Great to hear you enjoyed your stay with us and we hope to welcome you back again in the future .Kind Regards Leda WrightGuest Experience Manager
10/10 Excellent
Timothy
12 Apr 2024
Close to the city and train station and local facilities
Hotel Clean Tidy Staff Exerllent thank you for a great stay
George
Stayed 3 nights in Mar 2024
Response from Leda Wright on 3 May 2024
Hi GeorgeThankyou for taking the time to tell us about you recent stay with us .Its great to hear you enjoyed your stay and thankyou for your lovely comments i will pass on your review to the rest of the team .Again Thankyou and we hope to be able to welcome you back in the futurekind RegardsLeda WrightGuest Experience Manager
This hotel is centrally located across the street from Liverpool lime street train station. Lots of shopping, pubs and restaurants. Walking distance to Albert docks.
Miriam
Stayed 3 nights in Mar 2024
Response from Faye on 12 Mar 2024
Thank you for your feedback regarding your recent stay. We hope to welcome you back soon :)
Staff on reception were very welcoming. Room was clean and tidy - modern. I noticed that the toilet had not been cleaned from previous stay which was disapointing,
Joshua
Stayed 1 night in Feb 2024
Response from Faye on 14 Feb 2024
Thank you for your feedback.I will be sure to pass on your message to our HK team regarding cleanliness of the toilet in order to improve going forward. Apologies for any inconvenience this caused. Regards
Lovely modern, clean hotel. Very friendly staff. Good selection for breakfast. Close to train station and city centre. As a hotel guest you get free 24hr parking in the adjacent multi storey car park.
This hotel is convenient to Lime Street train station. The hotel is located just across the road and easy to get to with suitcases.
The hotel is clean and the staff are courteous and helpful.
There is a bus station close to the hotel for getting around the city and there are shops and restaurants close by.
Overall a good value for money hotel in Liverpool.
Colin
Stayed 1 night in Jan 2024
Response from Faye on 4 Jan 2024
Hi Colin,Thank you for your feedback. We are so glad you had a good stay and hope to welcome you back again in the future. Kind Regards
6/10 Okay
Debbie
Travelled with family
29 Dec 2023
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Fantastic staff, tired rooms
Really helpful and attentive staff on reception in the bar and restaurant. Great service. Hotel was super clean too. Sadly the room was quite dated and tired. Also the layout could have been better fit a family. In room 903 one of the beds would have been better in the smaller room for the children. Families don’t tend to need a desk, so a sofa would have been better and put in the larger bedroom. The tv should have been on the other wall as in the corner only those in the bed near the window could really see it. It’s also the first room I’ve stayed in without a fridge so our drinking water was warm. The room was spotless and staff were faultless. Sadly the hotel rooms I’m needs a refurb and a fridge.
Friendly , helpful staff. Room well presented. My only issue with the room was the lights not bright enough for me. I am registered blind and have limited sight so how bright a room is is important. I would recommend the hotel t any onee where it for one night or longer
Jaime
Stayed 1 night in Dec 2023
Response from Faye on 22 Dec 2023
Thank you for your feedback Jaime.Merry Christmas.
A fabulous friendly place to stay, couldn’t fault it, a slight mix up with the towels but these things happen! Will certainly return!! Loved it!! 🌟🌟🌟🌟🌟
Vivienne
Stayed 1 night in Nov 2023
Response from Faye on 28 Nov 2023
Thank you for your feedback Vivienne.We hope to welcome you back to the hotel soon.
Staff are Splendid, location is Great,
Rooms are good, but didnt expect to have no tooth brush and tooth paste
Caleb
Stayed 5 nights in Nov 2023
Response from Faye on 21 Nov 2023
Dear Caleb,Thank you for your feedback. We are glad you enjoyed your stay with us. For future reference if you ask at the reception we have complimentary dental kits.We hope to see you again.