Standard Twin Room, Sea View | View from room
Check availability

Reviews of Iris Hotel

2 out of 5
Iris Hotel
Central Promenade, Llandudno, Wales

Reviews

7.8

Good

Rating 10 - Excellent. 150 out of 476 reviews" "
Rating 8 - Good. 196 out of 476 reviews" "
Rating 6 - Okay. 76 out of 476 reviews" "
Rating 4 - Poor. 34 out of 476 reviews" "
Rating 2 - Terrible. 20 out of 476 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Mathew

Travelled with partner
Liked: Amenities
Mattress very soft felt like we were hitting the bottom as we lied down, spacious room very clean
Stayed 1 night in Apr 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

Yvonne

Travelled with partner
Disliked: Amenities, property conditions & facilities
We had a room in the basement or annex as they call it. It had an extremely high step from the hallway to the bedroom which you had use every time you went to the bathroom. Also the room smelled musty and damp it rained overnight and in the morning the carpet under the window was soaking wet. Wouldn't recommend this hotel to anyone.
Stayed 1 night in Mar 2024

8/10 Good

Carol

Stayed 1 night in Jan 2024

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem on the sea front.
Lovely clean hotel.The room was excellent with a really comfortable bed and a great powerful shower.Excellent breakfast(included) of poached eggs on toast as well as various cereals an spreads,jams and more toast if required.Plenty of juices available.I will be returning.
Stayed 3 nights in Jan 2024

8/10 Good

Katy

Stayed 1 night in Dec 2023

10/10 Excellent

Belinda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Large room with sea view. Life to all floors. Clean hotel and friendly staff.
Stayed 4 nights in Dec 2023

10/10 Excellent

Johnpaul

Stayed 1 night in Dec 2023

2/10 Terrible

Matthew

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Was miss sold that he room will have a queen bed was a very small single! Room hadn’t been cleaned for a while the door was dirty and dust and grime everywhere. Bathroom lights didn’t work and the radiator was constantly hot to the point it burnt me walking past. Getting to the room was bad as having to walk through the yard coverd in rubbish and having to walk up stairs in the dark they were very narrow and slippery. Finding an ironing board in the hall was the strangest thing I had seen. In the being hoping they done feed we went to the main lobby only to find we have been locked out so had to walk around the back around to the front passing the rats that live in the rubbish that’s just been dumped there. Turns out they don’t do food till breakfast. Breakfast was shocking as all it was is 1 slice of toast with an egg on top very cold coffee. We complained to the staff and they didn’t care worst hotel I have ever stayed in
Stayed 1 night in Dec 2023

10/10 Excellent

Lorraine

Stayed 1 night in Nov 2023

10/10 Excellent

Sarah

Stayed 1 night in Nov 2023

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unable to turn heating down & issue with hot water. Very comfy bed & efficient breakfast
Stayed 1 night in Nov 2023

8/10 Good

Robert

Stayed 1 night in Nov 2023

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super hotel
Very friendly welcome on arrival. Room was avaliable early so that was a bonus. Room was clean and tidy. Breakfast was busy but had everything you could ask for. Highly recommend a stay.
Stayed 1 night in Nov 2023

10/10 Excellent

Caroline

Stayed 1 night in Oct 2023

2/10 Terrible

Diana

Stayed 1 night in Oct 2023

2/10 Terrible

Patricia

Stayed 2 nights in Sep 2023

6/10 Okay

Alwyn

Stayed 1 night in Sep 2023

8/10 Good

robert

Stayed 1 night in Sep 2023

8/10 Good

Anastasia

Stayed 2 nights in Sep 2023

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

8/10 Good

Geoffrey

Stayed 1 night in Sep 2023

8/10 Good

David

Stayed 7 nights in Sep 2023

8/10 Good

Harold

Stayed 2 nights in Sep 2023

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location lovely clean big room with beautiful view of the sea
Stayed 3 nights in Aug 2023

4/10 Poor

Michael

Stayed 1 night in Aug 2023

6/10 Okay

Verified traveller

Travelled with family
Deep clean needed but ok
Check in quick and easy. Curtains didn’t fit the window and unused clips in centre so unable to close fully so letting lots of light in. Beds very soft. Mould or dirt build up in shower around corners. ? Chewing gum stuck to tile on floor in bathroom. Sink and toilet were fine. Room was very hot but can in room fan definitely helped.
Stayed 1 night in Aug 2023

10/10 Excellent

Paul

Stayed 1 night in Aug 2023

10/10 Excellent

lee

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good
Stayed 2 nights in Aug 2023

8/10 Good

kin wai gary

Stayed 1 night in Aug 2023

8/10 Good

raja

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

4/10 Poor

James

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cheap option, okay if you want a layover for a single night but be aware rooms dusty and smelly and our family room shower had large moldy patches, not suitable for much longer stays. Check in staff friendly but a rude manager made me feel really awkward and embarrassed when we left early after raising a cleanliness issue.
Stayed 4 nights in Aug 2023

10/10 Excellent

Joanne, Stafford

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel that met all our requirements and so close to the beach. The staff were all so welcoming and friendly. Lots of choice for continental breakfast. Thanks for a lovely stay
Stayed 2 nights in Aug 2023

8/10 Good

Dionne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely building right on the promenade. Staff were friendly and very helpful. The room was in the annex - small but had everything you’d want. We had a lovely stay
Stayed 1 night in Aug 2023

8/10 Good

lindsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birthday stay
Hotel staff friendly and helpful Hotel is clean and rooms had all we needed Breakfast is good but felt a little rushed Could do with internet in rooms But overall our experience was good and the views from room were amazing
Stayed 2 nights in Aug 2023

10/10 Excellent

Sara

Stayed 1 night in Aug 2023

8/10 Good

richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good value for money. Excellent service. Friendly staff. Would recommend. Planning on staying again in the future.
Stayed 2 nights in Aug 2023

10/10 Excellent

Angela

Travelled with family and small children
Liked: Amenities
Lovely stay, lovely staff we'll be back!
Stayed 1 night in Aug 2023

8/10 Good

Colette

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Cecil

Liked: Cleanliness, staff & service
I like the location of the property, my room was good. The breakfast was very enjoyable. Everything about the hotel was good expect No Wi-Fi in the bedrooms which was a huge disappointment. Other than that I would book again.
Stayed 5 nights in Jul 2023

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Souela

Stayed 2 nights in Jul 2023

8/10 Good

Robert

Stayed 1 night in Jul 2023

8/10 Good

Miss Keeley

Stayed 2 nights in Jun 2023

6/10 Okay

San

Stayed 1 night in Jun 2023

8/10 Good

Tina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay, enjoyed the continental breakfast, very good choice.
Stayed 1 night in Jun 2023

10/10 Excellent

Glenn

Stayed 1 night in Jun 2023

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice breakfast. Lovely owners from Romania. Such nice people. Super polite and extremely professional. Even the nite clerk opened the bar for me so i could have a drink when it had closed 15 min before i got there. We had been in the UK for 4 and 1/2 weeks and this was one of the last days before we dropped the rental of and went back to London before our flight back to Canada. It just made the perfect ending. We almost didn't go. I'm so glad we did. Totally worth it, could've stayed longer. The Iris is a bargin for the price, increadible views from a Victorian hotel. All original, but with a lift. You won't be disappointed with this hotel. Also includes a free continental breakfast where you order your eggs how you prefer them cooked.
Stayed 1 night in Jun 2023

10/10 Excellent

Aliyah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

10/10 Excellent

Wendy

Stayed 1 night in Jun 2023