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The Diplomat Hotel and Spa

3.0 star property
Travelers unwind with hot stone massages at The Diplomat Hotel and Spa, where the indoor pool awaits and warm hospitality creates a home-like atmosphere

Choose dates to view prices

The Diplomat Hotel and Spa offers a peaceful retreat near Parc y Scarlets. Guests can book spa treatments or dine at one of three on-site restaurants for breakfast. The property features an indoor pool and free WiFi in all rooms, with attentive staff ensuring a relaxing stay.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Parking included
  • Free Wi-Fi
The current price is €148
includes taxes & fees
23 Jan - 24 Jan

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Classic Double Room

Premium bedding, desk, laptop workspace, iron/ironing board

Classic Double Room

8.0 out of 10
Very good
(1 review)

Highlights

Heating
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Eco-friendly toiletries
Coffee/tea maker
Electric kettle
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

8.8 out of 10
Excellent
(8 reviews)

Highlights

Heating
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Eco-friendly toiletries
Coffee/tea maker
Electric kettle
  • Sleeps 2
  • 2 Single Beds

View all photos for Club Twin Room

Club Twin Room

Club Twin Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Eco-friendly toiletries
Coffee/tea maker
Electric kettle
  • Sleeps 4
  • 2 Double Beds

View all photos for Coach House Double Room (Annex Building)

Coach House Double Room (Annex Building)

Coach House Double Room (Annex Building)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Heating
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Eco-friendly toiletries
Coffee/tea maker
Electric kettle
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Single Room

Premium bedding, desk, laptop workspace, iron/ironing board

Classic Single Room

Highlights

Heating
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Eco-friendly toiletries
Coffee/tea maker
Electric kettle
  • Sleeps 1
  • 1 Single Bed

View all photos for Coach House Single Room (Annex Building)

Coach House Single Room (Annex Building)

Coach House Single Room (Annex Building)

8.0 out of 10
Very good
(2 reviews)

Highlights

Heating
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Eco-friendly toiletries
Coffee/tea maker
Electric kettle
  • Sleeps 1
  • 1 Single Bed

View all photos for Executive Double Room

Premium bedding, desk, laptop workspace, iron/ironing board

Executive Double Room

Highlights

Heating
Flat-screen TV
Premium bedding
Eco-friendly toiletries
Bathrobes
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Coach House Executive Double Room (Annex Building)

Coach House Executive Double Room (Annex Building)

Coach House Executive Double Room (Annex Building)

Highlights

Heating
Flat-screen TV
Premium bedding
Eco-friendly toiletries
Bathrobes
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed
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About the area

Located in Llanelli, The Diplomat Hotel and Spa is in the city centre. The area's natural beauty can be seen at WWT Llanelli Wetland Centre and Oxwich Bay Beach, while National Botanic Garden of Wales and Aberglasney Gardens are popular local attractions. Looking to enjoy an event or a match? See what's going on at Parc y Scarlets or Swansea.com Stadium.
Visit our Llanelli travel guideOpens in a new window
Map
Felinfoel, Llanelli, Wales, SA15 3PJ

What's nearby

  • Parc Howard Museum - 13 min walk - 1.2 km
  • The Ffwrnes Theatre - 3 min drive - 1.7 km
  • The Play King - 3 min drive - 1.7 km
  • Plas Llanelly House - 4 min drive - 2.0 km
  • Parc y Scarlets - 4 min drive - 2.5 km

Getting around

  • Llanelli Station - 7 min drive
  • Cardiff International Airport (CWL) - 79 min drive

Restaurants

  • ‪The Phil Bennett - ‬10 min walk
  • ‪EJ's Cafe, Bar & Restaurant - ‬4 min drive
  • ‪The Tinhouse - ‬4 min drive
  • ‪Greggs - ‬4 min drive
  • ‪Nando's - ‬4 min drive

About this property

The Diplomat Hotel and Spa

Hotel near Plas Llanelly House
Located close to Parc y Scarlets and WWT Llanelli Wetland Centre, The Diplomat Hotel and Spa provides a terrace, a garden and a hair salon. Treat yourself to a facial, a hot stone massage or a manicure/pedicure at the on-site spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and British cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and 2 bars.
Other perks include:
  • An indoor pool, along with sunloungers
  • Free self-parking
  • Full breakfast (surcharge), a 24-hour front desk and a lift
  • A front desk safe, a banquet hall and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All 50 rooms offer comforts such as premium bedding and laptop-friendly workspaces, in addition to perks such as free WiFi.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • Flat-screen TVs with cable channels
  • Electric kettles, heating and daily housekeeping

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8.6 out of 10, Excellent, 849 reviews
The price is €68
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 15.95 for adults and GBP 8.95 for children
  • 2 bars/lounges
  • 3 restaurants
  • Snack bar/deli

Restaurants on site

  • Atrium
  • Trubshaws

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 3 meeting rooms
  • 5,102 square feet of conference space

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Raised toilet seat

More

  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 3:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from January 4 2026 to January 11 2026 (dates subject to change):
  • Breakfast
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately GBP 15.95 for adults and from GBP 8.95 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 16 years old are not allowed in the spa without adult supervision

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

BEST WESTERN Diplomat Hotel Llanelli, Wales
Best Western Llanelli
Llanelli Best Western
Best Western Diplomat Hotel Llanelli
Best Western Diplomat Hotel
Best Western Diplomat Llanelli
Best Western Diplomat

Frequently asked questions

Does The Diplomat Hotel and Spa have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at The Diplomat Hotel and Spa?

As of 15 Jan 2026, prices found for a 1-night stay for 2 adults at The Diplomat Hotel and Spa on 23 Jan 2026 start from €147.58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Diplomat Hotel and Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Diplomat Hotel and Spa?

Self-parking is free at this property.

What time is check-in at The Diplomat Hotel and Spa?

Check-in start time: 2:00 PM; check-in end time: 3:00 AM. Late check-in is available during limited hours.

What time is check-out at The Diplomat Hotel and Spa?

Checkout is at 11 AM.

Where is The Diplomat Hotel and Spa located?

Located in the heart of Llanelli, this spa hotel is 1.2 mi (2 km) from Plas Llanelly House and 1.9 mi (3 km) from Parc y Scarlets. WWT Llanelli Wetland Centre and Kidwelly Castle are also within 9 mi (15 km).

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Reviews

The Diplomat Hotel and Spa Reviews

8.4

Very good

8.6

Cleanliness

7.2

Location

8.8

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 177 out of 378 reviews
Rating 8 - Good. 119 out of 378 reviews
Rating 6 - Okay. 47 out of 378 reviews
Rating 4 - Poor. 22 out of 378 reviews
Rating 2 - Terrible. 13 out of 378 reviews

Reviews

8/10 Good

Andy

Liked: Amenities
Good stay nice hotel excellent restaurant 👍👍
Stayed 2 nights in Dec 2025

10/10 Excellent

Rhys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in Llanelli

Lovely staff, good food and quiet comfortable rooms. Lounge bar very relaxing with good beer and scotch. And a great gym and sauna too!
Stayed 1 night in Oct 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another lovely stay

Our third time staying at the Diplomat and Im sure we'll be back again soon. Room was amazing, super comfy bed, staff friendly as always and excellent spa facilities.
Stayed 1 night in Sep 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay thanks
Stayed 1 night in Jul 2025

10/10 Excellent

Zain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Very comfortable stay and thanks to good amenities and friendly staff
Stayed 4 nights in Jul 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice - great stay
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Been before, comfortable stay. All staff always welcoming and ready to assist.
Stayed 4 nights in Aug 2025

10/10 Excellent

Munmohan singh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Good hotel great food

Great food room was large though outdated. Free biscuits and coffee.
Stayed 3 nights in Aug 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Delightful

Fantastic stay, staff very friendly & helpful. Evening meal delicious & breakfast had plenty of choice & hot and fresh. Lovely location too.
Stayed 1 night in Aug 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in. Room was really lovely. Really enjoyed breakfast. Location was perfect for us. Thank you
Stayed 1 night in Sep 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay and all the staff were very nice
Stayed 1 night in Apr 2025

10/10 Excellent

Sian

Liked: Cleanliness, amenities, property conditions & facilities
Excellent dinner menu and the food was delicious. Spacious rooms and comfortable beds. Relaxing spa after a long day
Stayed 2 nights in Jul 2025

6/10 Okay

Louise

Pool very small and no bath in room. Also view from room was a very neat brick wall
Stayed 1 night in Oct 2025

8/10 Good

Elena

Liked: Amenities
We had a lovely stay at the Diplomat. The staff were all wonderful, really helpful friendly and we felt very welcome. The hotel itself it a bit tired but everything was very clean and we enjoyed a delicious breakfast. It’s in a bit of a weird location but we had a wonderful trip to the Gower exploring the coast around Rhossili which is beautiful.
Stayed 2 nights in Aug 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Oct 2025

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Lovely stay, staff really friendly, food delicious and great nights sleep.
Stayed 1 night in Sep 2024

10/10 Excellent

tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tony/Bren

Excellent stay, Room outstanding staff excellent especially Rhian in reception and Glancey in Dining especially at breakfast time , Management very friendly overall Excellent
Stayed 1 night in Aug 2025

10/10 Excellent

Subramanian

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed the stay
Stayed 1 night in Jul 2022

10/10 Excellent

michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We picked the hotel and spa for our wedding anniversary and it was fabulous the spa and the food, will be booking again soon
Stayed 1 night in Oct 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, room comfort
Spa was good. Nice pool, sauna and steam room. Evening meal was very good but breakfast a little disappointing. What was there was good but I probably arrived at a busy time as very few eggs and hash browns or fresh fruit. The guy on reception was very helpful.
Stayed 1 night in Aug 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

1 night work stay.

1 night work trip. Comfortable, good food. Nice room. Convenient for my work.
Stayed 1 night in Jun 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quick check in, with very friendly staff,breakfast and bar staff very friendly hotel very clean,rooms comfortable,would definitely recommend this hotel
Stayed 2 nights in Aug 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service

Good place to stay

2 nights stay for work
Stayed 2 nights in Nov 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with nice rooms and really helpful pleasant staff .
Stayed 2 nights in Jan 2024