Mataram Hotel Guide - Lombok Epicentrum Mall hotels in Mataram, Indonesia.

"overall very clean and good hotel. would definitely stay there again. the gym could use more equipment though"

"The rooms needs a small fridge. A bit variety on the menu in the restaurant. Scooter hire close by is an advantage, they also deliver "

"Friendly staff, nice and clean hotel"

"The staff was extraordinary kind and helpful."

"I have booked n request for double bed two room but they give me single bed n vary poor costumer service "

"В третий раз останавливаемся в Palapa , расподожение отличное , персонал отзывчивый , но чувствуется некоторый кризис .Дай бог все вернется на круги своя ."

"Very comfortable bed & pillow. Like the shower facilities too. It will be good if hotel provides iron & iron board. Otherwise everything is Good."

"Lombok Plaza Hotel is the best But room not to big"

"Horrible visit! The rooms were so dirty. It looked like it hadn't been cleaned since they opened it. The sheets were dirty and had so many stains, so we had them changed but there was still many stains on the new ones. The WIFI didn't work in the rooms at all for the whole visit because of "service" that we were not informed about before. My worst hotel experience ever and I would not even recommend it to my worst enemy!"

"Everything we needed"

"Great staff, clean room with all facilities for a restfull stay."

"Staff recognised us from our stay 3 days back "

"I loved staying here. I stayed 6 nights. The gardens and two pools are beautiful. There are fountains. The WiFi is great. The staff are nice. They have laundry service. It’s a tropical place in the city. I recommend it and hope to return."

"One thing is clear at Citilike Hotel: nobody is in charge. Constant noise from employees.Staff congregating and talking loudly all day.There seems to be no sense of order here.Very loud.Also the room was dirty."

"Nice hotel but not in down town so night time feel so different in current Covid-19 situation.... Overall nice stay."

"the room was nice, the location was good but i dont think the bathroom had been cleaned. also, there were no amenities as advertised, restaurant etc. "

"I was awaken from prayers played really loudly at 4am"

"outdated, but very clean. as usual all the bad reviews are written by clueless people that want luxury for $10. there are hotels nearby that offers all that for 10X the price. I had the same room as someone who was complaining about noisy people in front of the door, where the smoking area was, there was one guy watching/listening very loud on his phone to Korean drama, I politely asked him if he understands Korean, and of course he said no, so I asked why he needs to have the volume all the...

"Unable to find accomodation, no signage, address leads to a different hotel. Walked blocks and blocks around mapped location. No response from property. Frustrating in the heat with a small child. Never had this experience anywhere, no effort from homestay to contact myself when check in did not occur."