Mataram Hotel Guide - Lombok Epicentrum Mall hotels in Mataram, Indonesia.

"Friendly staff, nice and clean hotel"

"overall very clean and good hotel. would definitely stay there again. the gym could use more equipment though"

"Excellent place, stayed there for 5 or 6 nights during a conference in Mataram, Lombok. Really friendly staff, excellent rooms (deluxe room), good room service and desk help in the lobby. Would recommend it to everyone. "

"The staff was extraordinary kind and helpful."

"I have booked n request for double bed two room but they give me single bed n vary poor costumer service "

"В третий раз останавливаемся в Palapa , расподожение отличное , персонал отзывчивый , но чувствуется некоторый кризис .Дай бог все вернется на круги своя ."

"Great staff, clean room with all facilities for a restfull stay."

"Very comfortable bed & pillow. Like the shower facilities too. It will be good if hotel provides iron & iron board. Otherwise everything is Good."

"Lombok Plaza Hotel is the best But room not to big"

"Horrible visit! The rooms were so dirty. It looked like it hadn't been cleaned since they opened it. The sheets were dirty and had so many stains, so we had them changed but there was still many stains on the new ones. The WIFI didn't work in the rooms at all for the whole visit because of "service" that we were not informed about before. My worst hotel experience ever and I would not even recommend it to my worst enemy!"

"I loved staying here. I stayed 6 nights. The gardens and two pools are beautiful. There are fountains. The WiFi is great. The staff are nice. They have laundry service. It’s a tropical place in the city. I recommend it and hope to return."

"Everything we needed"

"Staff recognised us from our stay 3 days back "

"Nice hotel but not in down town so night time feel so different in current Covid-19 situation.... Overall nice stay."

"the room was nice, the location was good but i dont think the bathroom had been cleaned. also, there were no amenities as advertised, restaurant etc. "

"I was awaken from prayers played really loudly at 4am"

"Unable to find accomodation, no signage, address leads to a different hotel. Walked blocks and blocks around mapped location. No response from property. Frustrating in the heat with a small child. Never had this experience anywhere, no effort from homestay to contact myself when check in did not occur."

"DIRTIEST hotel I have ever stayed in and I've been in a few. Been in Indo for a month and this was my 6th room, hair was every where, not mine, mold bigger than a pizza, no soap, towel or toilet paper. Bathroom hadn't been cleaned in months, no hot water. Pictures are a decade old, walls are covered in grime and what was under the bed gave me nightmares. Slightly better than sleeping in the streets. Sheets were clean and the door had a lock."

"Hotelnya kotor. Kamar mandinya jorok dan bau. Handuk tdk layak d berikan kpd tamu. Mengecewakan. "