Mataram Hotel Guide - Mataram Mall hotels in Mataram, Indonesia.

"Treated us like Royalty This is an exceptional hotel"

"Friendly staff, nice and clean hotel"

"overall very clean and good hotel. would definitely stay there again. the gym could use more equipment though"

"Excellent place, stayed there for 5 or 6 nights during a conference in Mataram, Lombok. Really friendly staff, excellent rooms (deluxe room), good room service and desk help in the lobby. Would recommend it to everyone. "

"В третий раз останавливаемся в Palapa , расподожение отличное , персонал отзывчивый , но чувствуется некоторый кризис .Дай бог все вернется на круги своя ."

"I have booked n request for double bed two room but they give me single bed n vary poor costumer service "

"Very comfortable bed & pillow. Like the shower facilities too. It will be good if hotel provides iron & iron board. Otherwise everything is Good."

"Great staff, clean room with all facilities for a restfull stay."

"Lombok Plaza Hotel is the best But room not to big"

"Horrible visit! The rooms were so dirty. It looked like it hadn't been cleaned since they opened it. The sheets were dirty and had so many stains, so we had them changed but there was still many stains on the new ones. The WIFI didn't work in the rooms at all for the whole visit because of "service" that we were not informed about before. My worst hotel experience ever and I would not even recommend it to my worst enemy!"

"I loved staying here. I stayed 6 nights. The gardens and two pools are beautiful. There are fountains. The WiFi is great. The staff are nice. They have laundry service. It’s a tropical place in the city. I recommend it and hope to return."

"Staff recognised us from our stay 3 days back "

"Everything we needed"

"very nice property with good onsite restaurant. "

"I was awaken from prayers played really loudly at 4am"

"Nice hotel but not in down town so night time feel so different in current Covid-19 situation.... Overall nice stay."

"the room was nice, the location was good but i dont think the bathroom had been cleaned. also, there were no amenities as advertised, restaurant etc. "

"Unable to find accomodation, no signage, address leads to a different hotel. Walked blocks and blocks around mapped location. No response from property. Frustrating in the heat with a small child. Never had this experience anywhere, no effort from homestay to contact myself when check in did not occur."