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Reviews of Admiral Hotel at Park Avenue

3 out of 5
Admiral Hotel at Park Avenue
143 Sussex Gardens, Hyde Park, London, England

Reviews

7.4

Good

Rating 10 - Excellent. 52 out of 186 reviews" "
Rating 8 - Good. 63 out of 186 reviews" "
Rating 6 - Okay. 37 out of 186 reviews" "
Rating 4 - Poor. 15 out of 186 reviews" "
Rating 2 - Terrible. 19 out of 186 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Sunil

Stayed 1 night in Mar 2024

10/10 Excellent

Anil

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Sunny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short stop, room clean and had Netflix :), breakfast was included and very decent potion/selection, cooked as opposed to left out like a buffet.
Stayed 1 night in Dec 2023

6/10 Okay

Georgina

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Penny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Admiral Hotel is well situated in the Paddington area, close enough to walk to the canal area, Camden & central London. We received a friendly & helpful greeting and found our top floor room to be cosy, warm & comfortable. The nice buffet breakfast was served by a lovely lady who coped well during busy times but maybe could do with a little more time or help. We will stay again when the chance arises.
Stayed 2 nights in Nov 2023

4/10 Poor

Anilkumar

Business traveller
Disliked: Amenities, property conditions & facilities
Check in was smooth. Room was small and there was no lift. Appears a bit dated.
Stayed 1 night in Nov 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Good location and value
Overall, this hotel is warm, quiet and in a good location. Staff were really friendly and a cooked breakfast was included. I would recommend this hotel to friends. It is more worn and dated than the pictures make it look, but everything was clean. The spa is just a sauna and it is in the hotel next door. I would however not recommend the hotel for larger/taller people as the toilet was in a very narrow cubby and the bed was unusually short (I’m 5”2 and my feet were off the end of the bed). Nevertheless, it’s good value and we would stay here again!
Stayed 1 night in Nov 2023

4/10 Poor

Pradip Ravindra

Disliked: Cleanliness
Stayed 1 night in Oct 2023

6/10 Okay

Wang

Business traveller
Liked: Staff & service
Stayed 25 nights in Sep 2023

4/10 Poor

Danny

Disliked: Cleanliness, amenities, property conditions & facilities
The room is very small and old. It was like a 1-2 star inn instead of hotel. No lift, prepare a climbing up/ down exercise.
Stayed 1 night in Oct 2023

10/10 Excellent

Darren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
TINY
We chose the hotel because of it's proximity to Hyde Park area sites & Paddington. That worked well. The staff was friendly and helpful. However, the room was TINY with insufficient room to lay out our luggage and walk around the bed. The bath was even smaller--a 200 lb person will find the shower really awkward. Even tho we were there for 2 nights, there was nothing to hang our towels on to dry
Stayed 2 nights in Oct 2023

6/10 Okay

Tammy

Travelled with group
The room I reserved online was 1x double bed. I ended up with a double and a single. Which of course makes the room cramped. I just wish I would have gotten what I asked for.
Stayed 2 nights in Sep 2023

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Little Hotel
This was a Great Hotel. Clean, Hospitable, Great Friendly Staff and a Really Good Fry up... thats English Breakfast for the rest of us.
Stayed 6 nights in Aug 2023

8/10 Good

Denilson

Good
Stayed 1 night in Sep 2023

8/10 Good

Philip

Stayed 1 night in Jul 2023

8/10 Good

Marek

Travelled with family
Liked: Staff & service
Nice staff, old adapted building, very small bathroom without any ventilation, no air conditioning
Stayed 9 nights in Jul 2023

6/10 Okay

yoshihito, New York

Liked: Staff & service
Near by Paddington station. it is very convenient and staff are friendly. But facilities are old and no lift. I have to bring my luggage by foot. Hotel fee is very expensive because of Wimbledon.
Stayed 3 nights in Jun 2023

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Leanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Well situated and good value for the money.
Stayed 1 night in Jun 2023

2/10 Terrible

muhammad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Melina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Close to Paddington station with lots of dining options. Friendly staff. The daily breakfast was great, perfect way to start each day. The room was very small but it was nice to have a double bed for us and 2 twins beds for the kids. The shower was very small and with no elevator it was a challenge carrying our luggage up the narrow staircase. Overall we had a great stay.
Stayed 6 nights in Jun 2023

6/10 Okay

Sergio

Liked: Staff & service
I probably had the smallest room in all of London and as if that wasn’t bad enough it was on the floor! No elevator, try hauling your luggage four floors up after an 11 hour flight. I guess you get what you pay for. The staff was wonderful however, nice, friendly and efficient. Great area near Paddington station, lots of dining options, easy to get to.
Stayed 1 night in May 2023

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and welcoming. The full English breakfast was super and the lady who looked after the breakfast service was amazing! She remembered my food preferences each day and was always smiling, despite how busy she was. A real treasure.
Stayed 4 nights in May 2023

2/10 Terrible

Jacek

Business traveller
Disliked: Cleanliness, room comfort
Not recomend
room As a cellar. Very noise and dirty. Sauna not working.
Stayed 1 night in Apr 2023

10/10 Excellent

Suzanne

Stayed 1 night in Apr 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family vacation comfortable room nice breakfast friendly front desk people
Stayed 7 nights in Mar 2023

10/10 Excellent

Chloe

Stayed 1 night in Feb 2023

6/10 Okay

Nicolás

Business traveller
Disliked: Room comfort
Small, old, well located
The rooms are small and old. The shower is ridiculously small with almost no water pressure. The hotel is 5 floors high with no elevator, so make sure you are healthy if you get a room on the upper floors. The breakfast is OK and the Paddington station is closeby, which makes it a convenient hotel to stay and move around London. You can get the Heathrow express train from there too which is a bonus.
Stayed 15 nights in Nov 2022

10/10 Excellent

Sandra

Stayed 1 night in Nov 2022

8/10 Good

Nick

Stayed 1 night in Oct 2022

8/10 Good

Veronica

Stayed 1 night in Sep 2022

10/10 Excellent

Julius

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager and staff were very cordial and willing to help all the time
Stayed 8 nights in Sep 2022

10/10 Excellent

Gillian

Stayed 2 nights in Aug 2022

8/10 Good

Paulin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lift is not available, toilet is not big, otherwise, the location is good, and easy to maneuvere around.
Stayed 1 night in Sep 2022

8/10 Good

TIMOTHY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly courteous staff throughout Newly refurbished room small but spotless and comfortable If i had one small complaint it would be the standard of the ingredients at breakfast but for the price in a really pleasant area excellent value
Stayed 2 nights in Sep 2022

4/10 Poor

Nayla

Travelled with group
Disliked: Property conditions & facilities
Was not given the room I booked and the rooms are not in the building advertised. It was clean and the breakfast was good. The location works if you want tobe near the train station.
Stayed 7 nights in Jun 2022

2/10 Terrible

Cari

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel manager tried to raise one night of our room rate from $500 to $2000. We did not have electricity for the lights in the bathroom for about 48 hours. The toilet did not work properly. They put us into a room and did not tell us that there was construction going on in the room next to us. The hotel manager harassed us every day that he saw trying to get us to pay the overpriced hotel rate. This hotel sucked in every way possible. Travelocity needs to look at my other complaint and provide me a refund!!!!!!
Stayed 6 nights in Jun 2022

10/10 Excellent

sandra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was too small and.had to climb a lot stairs.
Stayed 7 nights in Jun 2022

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022

4/10 Poor

Konstantinos

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Room designed for short persons
The room was very small rhe beds were totally uncomfortable and the bathroom wad extremely tiny....
Stayed 1 night in May 2022

6/10 Okay

Nigel

Liked: Room comfort
Disliked: Cleanliness
Poor value
Very much a budget experience at a premium price
Stayed 1 night in May 2022

2/10 Terrible

Russell, Chandler

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2022

8/10 Good

Debbie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just check your getting the room you have paid for
The first hotel room was horrid but once i got the room i had booked it was a really nice room very modern and comfortable beds,the breakfast is a long wait as guests from both hotels eat there so we had to queue then wait ages for our breakfast to come.
Stayed 1 night in May 2022

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disaster from start to finish.
The stay was awful. Firstly, I arrived and asked where the spa was, only to be told that there was no spa and they 'hadn't built it yet' according to the man on the front desk. The advertised spa was part of the reason I stayed there. Then I was told there was no parking - again, this was advertised and I would not have chosen this place had I known that. And I was put in a room next to a family with a baby who was crying all night- which can't be helped, but the walls are so thin I could hear everything. The man on the front desk was asleep when I came down to check out in the morning. The whole thing was appalling. I'm therefore requesting a full refund.
Stayed 1 night in May 2022

2/10 Terrible

Jodie

Stayed 1 night in Apr 2022

6/10 Okay

Angela

Travelled with family
My review
On the hotel.com it had said we could check in around 1.30pm but our room wasn’t ready. They really helpful and kept our cases when we wanted to go out. We did found the room was very small, the batteries were finished in the remote so we couldn’t watch tv. The fridge in the room wasn’t working either. There wasn’t much of a selection on breakfast on cereals and we didn’t get a choice on what eggs we wanted. There was supposed to be yogurts available which there wasn’t.
Stayed 3 nights in Mar 2022

8/10 Good

Melanie

Liked: Cleanliness, staff & service
Small room, friendly staff
We were in room 17 which was at the top of the 4 storey building, with no lift! It was a bit of a workout to get up there, but with only small bags this was OK. The bedroom was small, the bathroom was tiny. But it was clean and the staff were very friendly. The room only came with one pillow each, so we requested extras and these were supplied which made for a comfortable nights sleep. The breakfast was great, simple but cooked quickly. It served as the perfect overnight base for us for our trip to London, within 10 minutes walk of Paddington station and Hyde Park, the location suited us perfectly.
Stayed 1 night in Oct 2021

2/10 Terrible

Margareta

Disliked: Cleanliness, property conditions & facilities, room comfort
Not to recommend
You have to tell them when to change the bedsheets. Towels for one person when you are two. Cleaning was almost not existing. Shampoo and soaps have to asked for. 58 steps up almost straight, not suitable for older people. Good service from front desk personnel and breakfast lady.
Stayed 9 nights in Sep 2021

8/10 Good

Rebecca

Stayed 1 night in Sep 2021