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Reviews of Athena

3 out of 5
Athena
110/114 Sussex Gardens, Hyde Park, London, England

Reviews

9.0

Wonderful

Rating 10 - Excellent. 583 out of 1020 reviews" "
Rating 8 - Good. 319 out of 1020 reviews" "
Rating 6 - Okay. 85 out of 1020 reviews" "
Rating 4 - Poor. 23 out of 1020 reviews" "
Rating 2 - Terrible. 10 out of 1020 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rory

Liked: Cleanliness, staff & service, property conditions & facilities
The property is located in a very pleasant, safe area of London. Transport into central London via bus or tube is quick and easily accessible. The weather was good so I chose to walk into Soho and then, for my train home, St Pancras.
Stayed 1 night in May 2024

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Athena for 8 nights and it was perfect for our needs. The room was clean and comfortable, the front desk is staffed 24/7, and all the staff are friendly and helpful. We ate breakfast onsite a couple of days. It was a good value and offered more options than you generally get for a Europeans breakfast. This hotel was priced very reasonably compared to others in the area, and we were pleasantly surprised about how nice it was. The location near Paddington station can’t be beat. It is quick to get to Heathrow and anywhere in the city. There are also a lot of restaurants, shops and pubs nearby. It is only a few minutes walk to the station or to Hyde Park. Our stay was wonderful!
Stayed 8 nights in May 2024

10/10 Excellent

Nickel

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really great and helpful. We stayed at a room with a double-bed and a single bed for 3 people. Its small but it was clean enough for us travelling around London.
Stayed 1 night in May 2024

8/10 Good

Robert, St Johns

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in a convenient location to attractions and shopping. Rooms were small but clean, no ice machine.
Stayed 3 nights in May 2024
Response from Athena on 22 May 2024
Thank you kindly for your review - we are really happy to hear you had an wonderful stay with us and hope to welcome you back again! All the best, Athena Team

8/10 Good

Violeta

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Staff was really helpful
Stayed 1 night in May 2024
Response from Athena on 22 May 2024
Thank you kindly for your review - we are really happy to hear you had an wonderful stay with us and hope to welcome you back again! All the best, Athena Team

8/10 Good

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 2 nights in May 2024
Response from Athena on 22 May 2024
Thank you kindly for your review - we are really happy to hear you had an wonderful stay with us and hope to welcome you back again! All the best, Athena Team

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great Value
Stayed 3 nights in May 2024
Response from Athena on 14 May 2024
Thank you for taking the time to leave a review, we are really glad to hear you had a great stay!

8/10 Good

CANDICE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, clean and location is excellent for walking and transportation close to Paddington station. We had a twin room and it was Very very small which was a little hard for us since we travelled from CA and had a lot of luggage this was only first stop in our trip. Once luggage was in there was not much room to move but that’s London for you.. otherwise excellent !!
Stayed 4 nights in May 2024
Response from Athena on 14 May 2024
Thank you kindly for your review - we are really happy to hear you had a wonderful staying us and we do hope to welcome you back again in the future! We appreciate and value your feedback. Best, Athena Hotel Team

8/10 Good

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lower suite so didn't like being in the basement otherwise it was okay.
Stayed 2 nights in Apr 2024
Response from Athena on 14 May 2024
Thank you kindly for your review - we are really happy to hear you had a wonderful staying us and we do hope to welcome you back again in the future! We appreciate and value your feedback. Best, Athena Hotel Team

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Location, value
Stayed 3 nights in May 2024
Response from Athena on 11 May 2024
Thank you for taking the time to leave a review, we are really glad to hear you had a great stay!

10/10 Excellent

Chelsea

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is great, we stayed with 2 kids and 3 adults in a bunkbed, twin, and double bed room. Beds were very comfortable and the room was clean. We liked how close it was to Hyde park and Kensington Gardens. Check in was very smooth and the staff are all very friendly
Stayed 3 nights in May 2024
Response from Athena on 8 May 2024
Thank you for taking the time to leave a review, we are really glad to hear you had a great stay!

4/10 Poor

joanna

Liked: Amenities
Great location but incredibly noisy. People were talking and smoking outside my suite and the cigarette smoke came in. The room was facing the main road with traffic so there was noise all night. Would recommend to ask for a quiet suite if sensitive to noise.
Stayed 1 night in Apr 2024
Response from Athena on 8 May 2024
Dear Joanna, Thank you for taking the time to leave feedback from your recent stay with us - we are sorry to hear the experience with us did not meet expectations. To address your comments, we would have been more than happy to change your room if our reception team had been made aware, however we do apologise for the inconvenience this caused.Kinds regards, Athena Team

10/10 Excellent

Spencer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from Athena on 8 May 2024
Thank you for taking the time to leave a review, we are really glad to hear you had a great stay!

6/10 Okay

Constanza

Liked: Staff & service
Stayed 8 nights in Apr 2024
Response from Athena on 6 May 2024
Thank you for leaving your feedback :)Best, Athena

8/10 Good

Debra

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Small rooms like all hotels on Sussex gardens but very clean and pleasant. Staff very helpful
Stayed 6 nights in Apr 2024
Response from Athena on 6 May 2024
Thank you Kindly for your review. We are really glad you had a good stay with us and we really value your feedback! We hope to welcome you in the future. Athena Hotel Team

6/10 Okay

Evelyn

Travelled with partner
It’s next to the paddington station but it is tiny. The bathroom door didn’t open all the way it got the bed. The best thing is location
Stayed 2 nights in Apr 2024
Response from Athena on 6 May 2024
Thank you for leaving your feedback :)Best, Athena

10/10 Excellent

Tim

Business traveller
Liked: Cleanliness, staff & service
Great location, clean, friendly staff.
Stayed 3 nights in Apr 2024
Response from Athena on 6 May 2024
Thank you Kindly for your review. We are really glad you had a good stay with us and we really value your feedback! We hope to welcome you in the future. Athena Hotel Team

10/10 Excellent

Chen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful spring break. The hotel staffs were very friendly and helpful. Thank you! The location was perfect, easy access to the public transportation. You could find bus stops, subways, and Paddington Station nearby. Enjoy walking to the Kensington Gardens everyday. Love this place. Will be back again.
Stayed 5 nights in Apr 2024
Response from Athena on 1 May 2024
Thank you kindly for your review - we are really happy to hear you had a wonderful stay with us and we do hope to welcome you back again in the future! Best, Athena Hotel Team

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
I wanted a good-value place to stay near Paddington station, and this property was perfect.
Stayed 1 night in Apr 2024
Response from Athena on 1 May 2024
Thank you kindly for your review - we are really happy to hear you had a wonderful stay with us and we do hope to welcome you back again in the future! Best, Athena Hotel Team

10/10 Excellent

Marko

Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 1 night in Apr 2024
Response from Athena on 1 May 2024
Thank you kindly for your review - we are really happy to hear you had a wonderful stay with us and we do hope to welcome you back again in the future! Best, Athena Hotel Team

8/10 Good

Daniel

Liked: Cleanliness, property conditions & facilities
Easy walk to tube. Room was small but nice. Several resturants around. Most of the staff very cool. Maint staff found it nessasary to have a screaming match in the hallway.
Stayed 7 nights in Apr 2024
Response from Athena on 29 Apr 2024
Thank you Kindly for your review. We are really glad you had a good stay with us, we really appreciate your feedback! We hope to welcome you in the future. Athena Hotel Team

8/10 Good

Mark

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024
Response from Athena on 29 Apr 2024
Thank you kindly for your review - we do hope to welcome you back again in the future! Best, Athena Hotel Team

10/10 Excellent

jackie

Travelled with group
Liked: Cleanliness, staff & service, amenities
Very nice small hotel, and safe are close to everything/transportaton. Definitely will go back
Stayed 3 nights in Apr 2024
Response from Athena on 29 Apr 2024
Thank you Kindly for your review. We are really glad you had a good stay with us, we really appreciate your feedback! We hope to welcome you in the future. Athena Hotel Team

10/10 Excellent

Jim

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Apr 2024
Response from Athena on 29 Apr 2024
Thank you kindly for your review - we do hope to welcome you back again in the future! Best, Athena Hotel Team

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very well located for Paddington Station (train and tube). rooms are somewhat small but it is quiet. Staff is friendly and helpful.
Stayed 2 nights in Apr 2024
Response from Athena on 27 Apr 2024
Thank you for your kind review! It was a pleasure to have you stay with us and We do hope to welcome you back again next time :) We appreciate and value your feedback, All the best, Athena team

8/10 Good

Marcel

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Athena on 27 Apr 2024
Thank you for your review! It was a pleasure to have you stay with us and We do hope to welcome you back again next time :) We appreciate and value your feedback, All the best, Athena team

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value for money near Paddington station
Stayed 1 night in Apr 2024
Response from Athena on 21 Apr 2024
Thank you for your kind review! It was a pleasure to have you stay with us and We do hope to welcome you back again next time :) We appreciate and value your feedback,All the best, Athena team

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to Paddington Station
Stayed 4 nights in Apr 2024
Response from Athena on 21 Apr 2024
Thank you for your kind review! It was a pleasure to have you stay with us and We do hope to welcome you back again next time :) We appreciate and value your feedback,All the best, Athena team

8/10 Good

Christophe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the property and close proximity of central metro and railway station. Neighborhood noisy and felt a bit unsafe at night.
Stayed 9 nights in Apr 2024
Response from Athena on 21 Apr 2024
Thank you for your kind review! It was a pleasure to have you stay with us and We do hope to welcome you back again next time :) We appreciate and value your feedback,All the best, Athena team

8/10 Good

Ramon

Liked: Cleanliness, staff & service
Pretty good , when with minimum effort they could have been fantastic
Stayed 1 night in Apr 2024
Response from Athena on 21 Apr 2024
Thank you for your kind review! It was a pleasure to have you stay with us and We do hope to welcome you back again next time :) We appreciate and value your feedback,All the best, Athena team

10/10 Excellent

ARLENE

Travelled with group
Liked: Cleanliness, staff & service, amenities
The place is very convenient for going around London. Bus stops, Paddington station is just, a few steps from the hotel. Traveling with 3 friends, the room is a bit tiny and no space for luggages, but this is London, so no surprise there. I would use this hotel again.
Stayed 6 nights in Apr 2024
Response from Athena on 21 Apr 2024
Thank you for your kind review! It was a pleasure to have you stay with us and We do hope to welcome you back again next time :) We appreciate and value your feedback,All the best, Athena team

10/10 Excellent

Rhona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Athena on 21 Apr 2024
Thank you for your kind review! It was a pleasure to have you stay with us and We do hope to welcome you back again next time :) We appreciate and value your feedback,All the best, Athena team

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities
Staff friendly, room was clean & quiet. Hope to go back at a later date.
Stayed 2 nights in Apr 2024
Response from Athena on 21 Apr 2024
Thank you for your kind review! It was a pleasure to have you stay with us and We do hope to welcome you back again next time :) We appreciate and value your feedback,All the best, Athena team

8/10 Good

Adnan

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Athena on 21 Apr 2024
Thank you kindly for your review - we do hope to welcome you back again in the future! Best, Athena Hotel Team

10/10 Excellent

ARLENE

Travelled with group
Liked: Cleanliness, staff & service
The place is very convenient for going around London. Bus stops, Paddington station is just, a few steps from the hotel. Traveling with 3 friends, the room is a bit tiny and no space for luggages, but this is London, so no surprise there. I would use this hotel again.
Stayed 6 nights in Apr 2024
Response from Athena on 21 Apr 2024
Thank you for your kind review! It was a pleasure to have you stay with us and We do hope to welcome you back again next time :) We appreciate and value your feedback,All the best, Athena team

6/10 Okay

Andrew

Stayed 1 night in Apr 2024
Response from Athena on 10 Apr 2024
Thank you for your feedback

4/10 Poor

Mike

Liked: Cleanliness
I stayed in room 9 on the top floor and every time someone had a shower the pipes made a horrendous noise I was woken up both nights of my stay at 03.00am and 00.45am this was totally unacceptable and needs to be addressed
Stayed 2 nights in Apr 2024
Response from Athena on 10 Apr 2024
Thank you for taking the time to leave feedback from your recent stay with us - we are sorry to hear the experience with us did not meet expectations. Kinds regards, Athena Team

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, 10/10 would recommend
Stayed 1 night in Mar 2024
Response from Athena on 9 Apr 2024
Thank you kindly for your review - we are really happy to hear you had a wonderful stay with us and we do hope to welcome you back again in the future! We appreciate and value your feedback. Best, Athena Hotel Team

6/10 Okay

James

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The room is very narrow, there is no way to put luggage, and the sound insulation is very poor.
Stayed 5 nights in Mar 2024
Response from Athena on 10 Apr 2024
Thank you for taking the time to leave feedback from your recent stay with us - we are sorry to hear the experience with us did not meet expectations. Kinds regards, Athena Team

10/10 Excellent

Gil

Stayed 3 nights in Mar 2024
Response from Athena on 22 Apr 2024
Thank you - we are glad to know you had a wonderful stay!

10/10 Excellent

Patricia, Santa Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Athena is very convenient, it’s an easy walk from Paddington, which is served by the Heathrow express. The hotel is clean, the staff super helpful and it’s a surprisingly quiet place to stay with easy access to the rest of London via Paddington underground, buses or on foot.
Stayed 3 nights in Mar 2024
Response from Athena on 1 Apr 2024
Thank you kindly for your review - we are really happy to hear you had a wonderful stay with us and we do hope to welcome you back again in the future! We appreciate and value your feedback. Best, Athena Hotel Team

8/10 Good

Margaret

Travelled with partner
Liked: Cleanliness, staff & service
Very small rooms but well organized. Very clean. Daily cleaning. The windows aren’t well insulated. Helpful stuff.
Stayed 3 nights in Mar 2024
Response from Athena on 1 Apr 2024
Thank you kindly for your review - we are really happy to hear you had a wonderful stay with us and we do hope to welcome you back again in the future! We appreciate and value your feedback. Best, Athena Hotel Team

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Athena on 1 Apr 2024
Thank you kindly for your review - we hope to welcome you back again in the future! Best, Athena Hotel Team

10/10 Excellent

Amanda, WYnnewood

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a wonderful hotel in a convenient location for getting around. Very close to Paddington and other underground stops. The staff was very helpful and the room was nice and clean.
Stayed 3 nights in Mar 2024
Response from Athena on 1 Apr 2024
Thank you kindly for your review - we are really happy to hear you had a wonderful stay with us and we do hope to welcome you back again in the future! We appreciate and value your feedback. Best, Athena Hotel Team

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. The location was perfect as it provided us with easy access to transit and to Hyde Park. We love to walk and this location was perfect. The hotel rooms were clean and comfortable. The hotel breakfast was tasty and filling. Staff at the hotel were very friendly and helpful. We would stay here again.
Stayed 4 nights in Mar 2024
Response from Athena on 1 Apr 2024
Thank you kindly for your review - we are really happy to hear you had a wonderful stay with us and we do hope to welcome you back again in the future! We appreciate and value your feedback. Best, Athena Hotel Team

10/10 Excellent

Lesley

Great welcome and checkin experience. All the staff i met were friendly and helpful. Very clean room and excellent shower. Breakfast was fine and good value - fresh toast and porridge, fruit, continental choice and boiled eggs. Very convenient for Paddington station Will definitely stay again.
Stayed 2 nights in Mar 2024
Response from Athena on 24 Mar 2024
Thank you kindly for your review - we are really happy to hear you had a wonderful stay with us and we do hope to welcome you back again in the future! We appreciate and value your feedback. Best, Athena Hotel Team

8/10 Good

FELIX

Stayed 7 nights in Mar 2024
Response from Athena on 21 Apr 2024
Thank you kindly for your review - we do hope to welcome you back again in the future! Best, Athena Hotel Team

10/10 Excellent

Astrid

Stayed 2 nights in Mar 2024
Response from Athena on 21 Apr 2024
Thank you kindly for your review - we do hope to welcome you back again in the future! Best, Athena Hotel Team

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are small but very clean. Good area, safe and amazing customer service. They help us leave our luggage before our check-in time. The front desk is 24 hours. I will recommend this place.♥️♥️
Stayed 1 night in Mar 2024
Response from Athena on 24 Mar 2024
Thank you kindly for your review - we are really happy to hear you had a wonderful stay with us and we do hope to welcome you back again in the future! We appreciate and value your feedback. Best, Athena Hotel Team

8/10 Good

Matthew

Travelled with family
Liked: Staff & service, property conditions & facilities
First day hot water wasn’t working. No fault of theirs, things happen. Staff was very nice. Room typically tiny and little storage so we were tripping over our bags and each other. But if you need to stay near Paddington for ease of getting to or from the airport, this is an excellent place at a reasonable price.
Stayed 2 nights in Mar 2024
Response from Athena on 24 Mar 2024
Thank you kindly for your review - we are really happy to hear you had a wonderful stay with us and we do hope to welcome you back again in the future! We appreciate and value your feedback. Best, Athena Hotel Team