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Reviews of Canary Wharf Luxury River view apartment

4.5 out of 5
Canary Wharf Luxury River view apartment
3 Lawn House Close, London, England

Reviews

8.2

Very good

Rating 10 - Excellent. 6 out of 12 reviews" "
Rating 8 - Good. 3 out of 12 reviews" "
Rating 6 - Okay. 1 out of 12 reviews" "
Rating 4 - Poor. 2 out of 12 reviews" "
Rating 2 - Terrible. 0 out of 12 reviews" "

8.6/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Far from "Luxury"
We were required to pay for extras after we had booked, and our booking was non refundable. When we checked in, we were told that although there were 3 toilets, only one could be used for defecation. That was the one next to the utility closet. The other 2 could only be used for urination, or they would back up into the other toilets and cause a mess. The view out the window was not accurately depicted. The owners should disclose that there is major construction going on. The apartment is spacious, but be aware that it is very far from the city. Even with an Uber, it often took us an hour to get to the center of London.
Stayed 6 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very beautiful being positioned right on the river.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great view and easy access to the DLR which leads into the underground to make your way around London. As a bonus, the special forces conduct training right below you so that was unique to watch. Plenty of room, 3 bathrooms, 2 showers. Couldn't have asked for more. Only thing I would say that could have made it top notch is the communication on how to get in. To the property credit we did set up a meeting time to get in, however it is a private property and we sat outside for 30 minutes wondering how to get in and couldn't get a hold of anyone via calling, text, email. Finally we paged the Flat # in original email and someone answered, walked down and let us in.
Stayed 4 nights in May 2019
Response from Anna on 27 May 2019
Dear, guest Thank you for taking your time to leave us the review. Our guest's opinion is of a great importance to us. Hope you enjoyed all the great feature our apartment has, such as en-suite in each bedroom, balcony overlooking the river and canary wharf, convenience store and a number of restaurants on the river within walking distance, coffee machine, high speed wifi, the in person meet and greet option, complimentary tea, coffee and toiletries. Kind regards, Anna

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018
Response from Anna on 27 Oct 2018
Thank you for staying with us, glad you enjoyed the apartment and will be delighted to host you in the future, regards Anna

8/10 Good

Phil, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
spacious apartment in South Quay London
This very spacious two bedroom / bathroom apartment overlooking Quay is an amazing find. With a Tesco express two minutes from the door and the South Quay DLR just a few minutes walk away. You can either self cater or go through to Canary Whalf and large number of restaurants to chose from. Access to the center of the city, west end and main line station. The management staff are helpful, friendly and just a call away if needed. I highly recommend this service and will most definately be using it again gin the future.
Stayed 6 nights in Aug 2018
Response from Anna on 9 Sept 2018
Hello, Phil I'[m glad you enjoyed your stay with us. It was a pleasure to have you and we will be delighted to see you again in the future. By the way, did I mention that this is the very same building where the latest movie "The Foreigner" with Jackie Chan and Pierce Brosnan was filmed last year as well. Quite a historical stay :)

10/10 Excellent

Kevin, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very large by London standards
Plenty of room for four people and everything you'd need including clothes washer and drying rack, full kitchen and dishwasher. Small grocery store for the basis is 10 minute walk. Good location to public transportation, 15 minute walk to Canary Wharf underground or about 10 minutes to South Quay DLR. The only issue with either line is they don't really give direct access to the tourist spots and you need to transfer at least once but London public transportation is so good, it's really not that big of a deal. We also found that the Jubilee line underground that runs to Canary Wharf is much busier later into the evening than other lines. Trains are absolutely packed until at least 7:30 in the evening.
Stayed 3 nights in Jul 2018
Response from Anna on 23 Jul 2018
Dear, Kevin We were delighted to host you and your family in our apartment. And glad you have enjoyed your overall stay. It's most unfortunate that for the only 1 night of your stay with us we had such a hot weather which is most uncommon for London. I was also very surprised to hear about our neighbours and will most definitely speak to them. As for the transport, the Canary wharf tube station is 10-15 min walk from the apartment, and has direct service to London Bridge, Waterloo, Westminster, Green Park(for Buckingham palace), Bond street(Selfridges), Baker street(for Madame Tussauds, planetarium & Sherlock Holmes museum) and North Greenwich(for Emirate lines) on the other end. The Canary Wharf pier is also 20 min walk and has direct link to most of the tourist attractions too. Canary Wharf is a developing area and the number of shops, restaurants and things to do is numerous. You can quite easily spend several days just exploring this area, or shop until you drop with its huge variety of shops. All this information is available in our Welcome pack which is available for our guests in printed version in apartment. We will be delighted to host you again. Please don't hesitate to reach out.

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, spacious apartment with everything included. Clean and tidy with little extras such as hand lotions in the bathroom which were nice. Although the site opposite the apartment is still under construction we didn't find it noisy and it was fascinating to watch the work going on from our balcony. The location was excellent for the Docklands Light Railway, less than a five minute walk, and so easy to get into central London.We will definitely stay again.
Stayed 3 nights in May 2018
Response from Anna on 5 Jul 2018
It was an absolute pleasure to host Wendy. Very pleasant guests. The apartment was left in a very good order. Will be delighted to recommend the guests to other hosts and hope to see them soon

8/10 Good

Martin, Wittingen

Travelled with family
Liked: Cleanliness, amenities
Sehr geschmackvoll eingerichtet. Kochgeschirr qualitativ mangelhaft.
Stayed 3 nights in Dec 2019
Response from Anna on 2 Jan 2020
Dear, Martin Thank you for your feedback. We will take it into our consideration as opinion of our guest is important to us. Kind regards, Anna

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities
Lage gut, Aussicht schön wenn alle Bauprojekte im näheren Umkreis fertiggestellt sind, Wohnung als Luxury zu bezeichnen wäre gelogen, Raumaufteilung sehr grosszügig, optimal für 2 Paare, sehr fragwürdige Schliesstechnik der Wohnungstür was Sichereheit anbelangt, da kein Tressor in Wohnung ist; mangelhaft, fragwürdige Servickosten
Stayed 4 nights in Sep 2019
Response from Anna on 13 Sept 2019
Dear, guest Thank you for taking your time to leave us a review. We will take it into considiration, as our guest's opinion is important for us. Have a safe trip back home. Kind regards, Anna

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
Manque de ponctualité.Nous avions convenue a 15 hrs et nous avons dû les appeler après 15 min. Champignons sur les 2 rideau de douche (Orange), dans les joins de douches( Noir), sur le Balcon Mousse verte et fécal d'oiseaux sur les vitres du Balcon. PAS de pression d'eau. Pas assez d'eau chaude pour 4 personnes. Toilette bouché pendent 2 Jours(pas de chiffon disponible) Descente du bain EXTRÊMEMENT DANGEREUX 60 cm sans soutiens au mur ( les 2 salles de bains) Nous sommes tous, les uns apres les autres presque tombé au sol donc un de mes fils s'est fait mal au dos pour eviter une chute éminente. Tapis très salle aux sorties des chambres,brûlure de fer. Éclaboussures de Boissons sur les mures et traces noire partout sur les murs du logement. Constructions de 5-6 Buildings en face du balcon (très Brouillant ). Manque d'ampoules électriques, éclairage (ils veulent épargner de l’électricité,selon leurs dirent) 13/27 ampoules qui fonctionnent. Diverses Meubles endommagé. Four ne fonctionne pas a 100% ( chaleur à convection brisé) Nous voulions faire cuire 3 Pizza, mais seulement la chaleur HAUT/BAS étais possible.Grille Pain défectueux,nous avons dû le réparer. Manque de Draperies. Equipement de balcon que pour 2 personnes possibles Cette Appartement LUXURIEUX serai capable de loger 6 personnes. Pas de BBQ comme sur la Photo de Ebookers. Nous avons payé c.a 1100GBP (1450 SFR) du 22-26 avril. Une somme tres élevé pour ce genre d'appartement qui serais supposément LUXURIEUX. GRRRRRR
Stayed 4 nights in Apr 2019
Response from Anna on 9 May 2019
Dear guest, Thank you for taking your time to leave us the review. Our guest's opinion important to us. We will take into consideration everithing metioned above to improve our sevice. Kind regards, Anna

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
Soggiorno perfetto! Unica pecca che mi abbiano addebitato 30 sterline per check-in in ritardo di un’ora a causa del ritardo aereo, comunicato comunque tempestivamente (quando check-in previsto fino alle 19.00).
Stayed 3 nights in Apr 2019
Response from Anna on 9 May 2019
Dear, guest Thank you for taking your time to leave us a review. Our guest's opinion is of a great importance to us. Hope you enjoyed all the great feature our apartment has, such as en-suite in each bedroom, balcony overlooking the river and canary wharf, convenience store and a number of restaurants on the river within walking distance, coffee machine, high speed wifi, the in person meet and greet option, complimentary tea, coffee and toiletries. Will be happy to host you next time you are in London. Kind regards, Anna

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Je suis restée 3 jours dans cet appartement avec ma famille. Il est très bien situé à 5mn de la station du dlr qui met 15mn pour aller à London bridge,
Stayed 2 nights in Oct 2018
Response from Anna on 5 Nov 2018
Dear guest, It was a pleasure to host you. Hope you enjoyed your stay and will be coming back in the future. Thank you for taking your time to leave us a review. Our guest's opinion is of a great importance to us. Hope you also enjoyed all the great feature our apartment has, such as en-suite in each bedroom, balcony overlooking the river and canary wharf, convenience store and a number of restaurants on the river within walking distance, coffee machine, high speed wifi, the in-person meet and greet option, complimentary tea, coffee and toiletries. Kind regards, Anna