Reception

Reviews of Chilworth Court

4 out of 5
Chilworth Court
125-129 Gloucester Terrace, London, England

Reviews

8.6

Excellent

Rating 10 - Excellent. 32 out of 62 reviews" "
Rating 8 - Good. 19 out of 62 reviews" "
Rating 6 - Okay. 7 out of 62 reviews" "
Rating 4 - Poor. 2 out of 62 reviews" "
Rating 2 - Terrible. 2 out of 62 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shams

Travelled with family
Liked: Cleanliness, room comfort
Comfortable stay
We had pleasant stay staff was friendly and communication was easy!
Stayed 2 nights in Dec 2023

8/10 Good

Steven

Business traveller
Liked: Cleanliness, room comfort
Nice
Very kind staff. The place is more like a small apartment. Good location.
Stayed 2 nights in Oct 2023

10/10 Excellent

Michael

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, room comfort
Superb decor
Amazing clean and tidy property. Just what I have been looking for.
Stayed 1 night in Mar 2023

8/10 Good

Russell Andrew

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
Very nice apartment, and friendly staff, though some of the plumbing fixtures do require some attention. (a loose drain plug and slightly blocked sink). Only other negative was the lack of any coffee brewing device, a plunger / press would be great. We would certainly book again!

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect set up for family of 5. So much more comfortable than a hotel room and less expensive and more space than 2 adjoining hotel rooms. Beds were comfortable and the small kitchen had what we needed to make breakfast each day. Close to 2 subway stations and Paddington station for train to Heathrow. Nice quiet neighborhood short walk to Kensington Garden.
Stayed 5 nights in Jun 2022

4/10 Poor

Tracy

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2022

8/10 Good

Tahir

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Sep 2021

10/10 Excellent

Neil

Liked: Cleanliness, room comfort
Very helpful staff
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
I thought the property was excellent! Nicely designed, spacious, clean. Living room, bedroom, kitchen and bathroom made us feel very at home. The staff were amazing and made us feel at home even more. Always asked us if we needed anything and greeted us with smiles! So to all the staff we send you a very special thank you, for making our stay an extremely pleasant and enjoyable one.
Stayed 7 nights in Apr 2021
Response from Chilworth Court Team on 7 May 2021
Dear guest, Thank you for your wonderful review! We wish you all the best and we hope to see you soon again! Kindest regards, Chilworth Court Team

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The apartment was stunning with a beautiful balcony. Perfect location too.
Stayed 2 nights in Mar 2021
Response from Chilworth Court Team on 9 Apr 2021
Good afternoon, Many thanks for your amazing review! Thank you for staying with us and we hope to see you shortly! Regards, Chilworth Court Team.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Highlight of the stay was the fantastic staff who were professional, friendly and always helpful.
Stayed 4 nights in Jan 2021
Response from Chilworth Court Team on 31 Jan 2021
Dear guest, Thank you for choosing to stay at Chilworth Court. We are happy you enjoyed your stay and we will pass your nice words to the Team! Kind regards Chilworth Court Team

10/10 Excellent

Fathalrahman

Business traveller
Liked: Cleanliness, room comfort
Stayed 7 nights in Jan 2021
Response from Chilworth Court Team on 31 Jan 2021
Dear guest, Thank you for choosing to stay at Chilworth Court. We hope to see you soon! Kind regards Chilworth Court Team

10/10 Excellent

Nassera

Liked: Cleanliness, room comfort
Nice stay!
Clean, nice and safe place to be.
Stayed 1 night in Jan 2021
Response from Chilworth Court Team on 31 Jan 2021
Dear guest, Thank you for your kind words. We hope you enjoyed your time at Chilworth Court. We wish all the best and we hope to see you soon! Kind regards Chilworth Court Team

10/10 Excellent

joseph

Stayed 5 nights in Dec 2020
Response from Chilworth Court Team on 31 Jan 2021
Dear Joseph, Thank you for taking time to leave a review. We wish you all the best and we hope to see you soon! Kind regards, Chilworth Court Team

8/10 Good

Stephen

Business traveller
Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2020

8/10 Good

Ramon

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2020

10/10 Excellent

Shelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

8/10 Good

Expedia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Nice place, not very big but clean and comfortable.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful place. It's exactly what you see in the photos. Its superb location makes it very convenient to do everything. Lovely.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very modern apartment, surprising since i have stayed in so many in London before:) Great service too as i had issues with the door lock etc WIll definitely come back
Stayed 4 nights in Feb 2020

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apartment
Very spacious and comfortable apartment in a good central location. Staff very welcoming. Kitchen was perhaps a little under stocked in terms of crockery and utensils, but only a minor gripe and I wasn’t doing much cooking anyway! All in all very decent value and a lovely stay.
Stayed 3 nights in Jan 2020

10/10 Excellent

Chih-Hsing

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Good location with upscale apartment decor. Nice, clean, and spacious room.
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Requires modernisation dated used furniture bedding
Stayed 2 nights in Dec 2019

8/10 Good

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Ahmad, Kuwait

Travelled with group
Liked: Cleanliness, amenities
Very pleased overall, would consider staying again.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the apartment very comfortable nice rooms nice kitchen and bathroom maybe carpet floors and walls need little be more maintained over all I’ll highly recommended
Stayed 5 nights in Oct 2019

8/10 Good

Kwok Hung

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
It would be perfect if sofa and carpet are cleaner.
Stayed 7 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good little apartment close to Paddington. Friendly staff. Will look at this first every time I need to stay near Paddington.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Near a metro station, This hotel apartments everything you'll need to feel right at home. Three bedrooms is furnished with a queen size bed, and for groups of six. The kitchen is equipped with everything you need to cook up a storm including pots and pans, spices, etc. Staff is amazing and always there to assist with any questions. The reception "Ksymena" was very kind and helpful.
Stayed 3 nights in Sep 2019

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!
was looking for something close to a central station with two bedrooms and a living/kitchen area to accommodate our family of four. Chilworth fit the bill perfectly and did not disappoint. I looked at the average rating of the property and then the negative reviews to see why people did not enjoy their stay. It seems like the trend was staff, items went missing and noise. My experience was completely different. The people working at the desk (3 different people) went out of their way to be helpful and were very friendly. Anything I asked, they accommodated. I locked electronics and passports in the safe but did not see anything missing and the cleaning folks were in there each day. There was very little noise inside of the flat and since it's just off the main streets, very little street noise as well. Last, the unit was spacious, clean and could use a painting sometime soon. Bedding, showers, etc were all very clean and comfortable. I would recommend to anyone
Stayed 5 nights in Oct 2019

6/10 Okay

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice but noisy
Great price and clean room but beware of room 603 that has very noisy people directly above,,that started clanking around at 4:30 AM and did not stop before I finally got up and left for Heathrow. Not sure if they are permanent residents above but it was so loud it sounded like they meant to make noise.
Stayed 1 night in Aug 2019

8/10 Good

wing yee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2018

10/10 Excellent

Tareq, Kuwait

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice location and nice apartment , clean and the staff were very friendly and helpful
Stayed 7 nights in Oct 2018
Response from Taraneh on 1 Nov 2018
Dear Mr Tareq, Thank you so much for taking the time to review us and thank you very much for the fantastic review, I hope you choose to stay with us next time you visit London. With best wishes,, From entire Chilworth court team

10/10 Excellent

Nadia, Kuala Lumpur, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome awesome property, highly recommended. We stayed at the 3 bedrooms apartment and it was really spacious and clean. King beds in all the rooms, kitchen was clean with just right tools and utensils provided. Location was strategic too. 7 minutes to Bayswater/Queensway. The nearest and most convenient underground station would be Lancaster Gate (central line) which is about 7-10 minutes walk. Loved the overall experience and definitely coming back here for the next visit with family!
Stayed 9 nights in Oct 2018
Response from Taraneh on 22 Oct 2018
Dear Ms Nadia, Thank you very much for taking the time to review us, Your kind and heart warming comments only makes us want to do more, we are so happy that you had a happy stay with us, we look forward to greet you back any time you visit London, With best wishes and kind regards

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service
Meh
Service wasn’t great. Poor communication and indifferent staff who weren’t very helpful.
Stayed 1 night in Oct 2018
Response from Taraneh on 22 Oct 2018
Dear Meh, Thank you very much for taking the time to review us, I am very sorry to know you that had found our services less than satisfactory, our staff usually are caring and helpful, I apologize for any inconvenience caused to you, I also am sorry for not being aware of the nature of the poor communication you have mentioned. We thank you once more for choosing to stay with us.

8/10 Good

Thomas

Liked: Staff & service
Staff were very helpful. Thank you. Area was quiet enough that we didn't notice a lot of traffic noise. A short walk to local eateries and Paddington station.
Stayed 4 nights in Sep 2018
Response from Chilworth Court Team on 26 Sept 2018
Dear Thomas,thank you for staying with us and thank you for taking the time to write your review. we much appreciate your feedback and looking forward to welcome you again

10/10 Excellent

kurt

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Uitstekend ingericht mooi en ruim appartement. Perfecte ligging vlakbij Hyde Park, met de metro op 10 min van centrum London.
Stayed 2 nights in Dec 2023

8/10 Good

Margareta

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Apr 2023

10/10 Excellent

LING FUNG

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Apr 2022

8/10 Good

carina

Travelled with family
Liked: Cleanliness, room comfort
Super beliggenhed i hyggeligt kvarter
Super beliggenhed. Venligt personale. Gode rene værelser.
Stayed 3 nights in Aug 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Deluxe 2 værelser, god plads og køkkenfaciliteter hvis man skal lave mad.
Stayed 5 nights in Feb 2020

10/10 Excellent

Tone

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anbefales!
Nyoppusset og flott leilighet. Mye for pengene! Fin beliggenhet i forhold til undergrunn, kort vei til Paddington Station. Nær Hyde Park. Fint, rolig strøk. Mulighet for å kjøpe mat og drikke nær leiligheten, både kiosker og noen restauranter. Kaldt bad, men rent og pent. Hard sovesofa, god seng. Godt utstyrt kjøkken. Veldig hyggelige i resepsjonen. Vi kommer tilbake!
Stayed 3 nights in Jan 2020

10/10 Excellent

CHEUK KWONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely apartment!
観光にとてもよい立地。 朝はHyde parkへ散歩に行けるし、最寄りの駅はPaddinton駅以外にもLancaster Gate駅もあり、便利。 スタッフがとても優しくて、助けてもらいました。 バスタブはない部屋でしたが、とても静かで綺麗な部屋で休めました。 テレビではBBC radioも聞けます。 観光にとてもよい立地。 朝はHyde parkへ散歩に行けるし、最寄りの駅はPaddinton駅以外にもLancaster Gate駅もあり、便利。 スタッフがとても優しくて、助けてもらいました。 バスタブはない部屋でしたが、とても静かで綺麗な部屋で休めました。 すぐ近くにコンビニもあるし、 歩いて10分くらいのところにwaitroseもあります。何か買ってきて部屋のレンジや電子コンロで温めて食事を取るのもよいです。 テレビではBBC radioも聞けます。 Stuff were very kind and amazing. Thank you so much. If I go to London again,definitely I want to stay here!
Stayed 5 nights in Nov 2019

10/10 Excellent

YuehHsiu

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2019

6/10 Okay

Abdullah

Liked: Cleanliness, property conditions & facilities, room comfort
اقامه متوسطه
الاستوديو كان جدا صغير صراحه فهو لشخصين غير مريح والسرير عباره عن كنبه تتحول الى سرير ولكن لشخص واحد جيد ومكان الفندق جدا مريح وهادي والبقاله قريبه وخدمه تنظيف الغرف متوسطه ليست احترافيه
Stayed 12 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness
地點方便 但住宿情況尚待改善
地點附近有不同食肆,距離Paddington大站約10分鐘路程,方便來往機場及近郊。 房間內有多種設施,床舖舒適,部份員工表現友善。 但以下仍有很大改善空間︰1)熱水供應不穩定,如秋冬前往應考慮 2)設施貌似完善,但有些未能使用,例如電視 3)House keeping較馬虎,浴室內的毛巾濕了亦只是放在浴缸,沒有更換,直至直接向reception反應才更換
Stayed 6 nights in Oct 2019