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Citi Hotel London Heathrow

3.0 star property

Choose dates to view prices

Citi Hotel London Heathrow provides everything that you need. Stay connected with free in-room WiFi.

Reviews

6.8 out of 10

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Housekeeping
  • 24/7 front desk
The current price is €58
includes taxes & fees
9 Aug - 10 Aug

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Double Room

A neatly made bed with white linens and towels, a small bedside table, a window with curtains, and a view of the outdoors.

Standard Double Room

  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

A hotel room with two beds, a small table, a mirror, and a window with curtains.

Standard Twin Room

  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Compact Double Room

A hotel room with a bed, a small bedside table, a window with curtains, and a view of the outdoors.

Compact Double Room

  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Family Room for 4

A hotel room with two beds, a wooden floor, an air conditioning unit, a door with a lock, and a small trash bin.

Standard Family Room for 4

  • 11 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Accessible Double Room

A hotel room with a bed, a bedside table, a wall-mounted TV, a mirror, and a wall socket.

Accessible Double Room

  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double Room - No Window

Standard Double Room - No Window

Standard Double Room - No Window

  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Small Double Room - No Window

A white, single-bed room with a plain white wall and ceiling, a small bedside table, and a power outlet.

Small Double Room - No Window

  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About the area

Heathrow Villages, a neighbourhood in Hayes, is home to Citi Hotel London Heathrow. Royal Albert Hall and Natural History Museum are cultural highlights, and some of the area's popular attractions include Thorpe Park and LEGOLAND® Windsor. Check out an event or a game at Twickenham Stadium, and consider making time for Chessington World of Adventures, a top attraction not to be missed. Visit our Hayes travel guide
Map
Brickfield Lane, Hayes England UB3 5DX, Hayes, England, UB3 5DX

What's nearby

  • A park with a bench, trees with autumn leaves, and a person walking.
    Cranford Countryside Park
    15 min walk - 1.3 km
  • A historic stone castle with multiple towers and arched windows.
    Windsor Castle
    22 min drive - 22.4 km
  • A space shuttle model on a launch platform with a roller coaster in the background.
    LEGOLAND® Windsor
    24 min drive - 24.1 km
  • Airport Bowl
    18 min walk - 1.6 km
  • Harlington Sports Centre
    3 min drive - 2.0 km

Getting around

  • Hayes & Harlington Station
    2 min drive
  • Hatton Cross Underground Station
    6 min drive
  • Heathrow Airport (LHR)
    8 min drive

Restaurants

  • McDonald's
    3 min drive
  • Starbucks
    19 min walk
  • Bar Eleven
    4 min drive
  • The Great Western
    13 min walk
  • Carluccio's - Marriott Heathrow
    18 min walk

About this property

Citi Hotel London Heathrow

  • Hotel located in Heathrow Villages
  • Citi Hotel London Heathrow provides everything that you need. Stay connected with free in-room WiFi.
  • You'll also find perks such as:
    • Continental breakfast (surcharge), self-parking (surcharge) and outdoor furniture
    • Luggage storage and a 24-hour front desk
  • Room features
  • All 82 rooms have comforts such as air conditioning, in addition to perks such as free WiFi and sound-insulated walls.
  • Extra amenities include:
    • Heating and fans
    • Bathrooms with showers and toilet paper
    • 32-inch flat-screen TVs with satellite channels

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  • Restaurant
  • Breakfast available
  • Parking available
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • Parking on site (GBP 15 per night)
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 6:30 AM to 9:30 AM for a fee: GBP 12 for adults and GBP 12 for children

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily) (for a fee)

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Raised toilet seat
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

More

  • Air conditioning
  • Fan
  • Heating
  • Iron/ironing board
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in fee: GBP 25
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: GBP 25

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for continental breakfast: from approximately GBP 12 for adults and from GBP 12 for children
  • Self-parking fee: GBP 15 per night
  • Early check-in fee: GBP 25 (subject to availability)
  • Late check-out fee: GBP 25 (subject to availability)
  • Cleaning/housekeeping/linen fee: GBP 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts

Frequently asked questions

Is Citi Hotel London Heathrow pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Citi Hotel London Heathrow?

As of 4 Aug 2026, prices found for a 1-night stay for 2 adults at Citi Hotel London Heathrow on 9 Aug 2026 start from €58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Citi Hotel London Heathrow?

Self-parking is available for GBP 15 per night.

What time is check-in at Citi Hotel London Heathrow?

Check-in begins at 3:00 PM. Early check-in is available for a fee of GBP 25 (subject to availability). After-hours check-in is not available.

What time is check-out at Citi Hotel London Heathrow?

Checkout is at 10:00 AM. Late checkout is available for GBP 25 (subject to availability).

Where is Citi Hotel London Heathrow located?

Located in Heathrow Villages, this hotel is 0.9 mi (1.5 km) from Airport Bowl and 1.8 mi (2.9 km) from Stockley Park. Brunel University and Twickenham Stadium are also within 6 miles (10 km). Hayes & Harlington Station is 27 minutes by foot.

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Reviews

Citi Hotel London Heathrow Reviews

6.8

7.2

Cleanliness

5.6

Amenities

7.8

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 33 out of 105 reviews
Rating 8 - Good. 15 out of 105 reviews
Rating 6 - Okay. 26 out of 105 reviews
Rating 4 - Poor. 14 out of 105 reviews
Rating 2 - Terrible. 17 out of 105 reviews

Reviews

Verified review

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good if you're looking for no-frills value.
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
A very basic room with soap and towels. That is all. There was a slight smell that didn’t really bother me after a while. The walls are very thin so I heard noise from adjacent rooms and the hallway. The staff were very nice and helpful. It was an okay place to stay one night before my flight. Cost £21 for a taxi to the airport.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

ellery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fairly hot even after having the AC turned down. My husband does exude heat but sleeping was very difficult due to this. Staff was very nice
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Cecilia

Liked: Cleanliness, staff & service
Disliked: Amenities
Consider when booking this hotel that is the middle of nowhere even though is only a mile from the airport but there is nothing to buy food or anything. Is a very basic hotel. Staff was helpful at check in. The room was very clean and the shower room is good and clean too. But is a hotel to go and sleep for a few hours and that’s it. They charge for parking. £15 the night. They didn’t mentioned that when I booked.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Karolina

Liked: Cleanliness
If you are alone and need a place to crash close to the airport that is cheap this was fine. If there are two of you in the compact room it’s not big enough. One person has to be in the bathroom while the other has a small luggage open to get clothes out. Room and bathroom was clean. Room can get very cold if you want it to, have your own temperature remote. You pay what you get. Bed was small but for one person it’s fine, I don’t recommend for two. The location in itself you can get to from the airport by bus. Bus stop is about a 5 minute walk. I do not recommend the walk alone at night, it is pretty creepy especially for a female you’re walking down a dark street and looking for the string lights. If you’re taking a taxi to the parking lot that is very well lit. Staff was friendly, check in was quick. It was better than sleeping on the floor of the airport and at least will get you a shower and a nap.
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Given the cons, I would pick another slightly more expensive hotel with a better room design, or are either closer to Heathrow or a rail station. Pros: AC worked well and quietly in the London heat. Room was clean and tidy. Wifi worked, and it was where it was advertised to be. Cons: I recognize that this is a budget stay - a clean place to shower and sleep for an overnight close to Heathrow, and this no-frills hotel is filling that gap. However, there are some major flaws that would prevent me going back again: - The toilet and shower is one open room, which means showering will get the entire area wet, including the toilet lid, splashes on the toilet paper, and likely anything you've brought in. Therefore, you make the entrance to the toilet also wet, needing to dry it. Its such an oversight not to provide at least a perspex barrier to the shower. - The rooms are modular, but its too aggressive on space given the target customer. You have no storage space anywhere in the room - your bags are either at the foot of the bed or next to the bed. It creates a very cramped space as you can't tuck anything under the bed either, and there's no ledge for the other side of the bed for the 2nd person's devices. - No signage from the main road, and no signage on the building itself. It's just a random building at the end of a street that's not the easiest to pull lots of luggage down. - To save costs, they have not built up, so the hotel sprawls in long, winding passages.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Yousuf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all good
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind staff, thank you
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although I would describe the hotel as basic it was an ideal location for my Heathrow stop over. Staff were friendly and helpful. Car park I was charged at £15 per 24 hours. It is located close to a frequent bus route that gives timely access to tubes and hence journeys into London. Would stay again , especially as it has green fields on two sides of the hotel.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Suthakar

Clean room
Stayed 5 nights in Jun 2026
Verified review

8/10 Good

Humberto

Liked: Cleanliness, staff & service, property conditions & facilities
Air conditioner worked well and beds were clean and comfortable.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Emily

Liked: Cleanliness, staff & service
Room was clean and decent. Small but good enough for a night after coming in on a late flight.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Stopped overnight before flight Very pleasant
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Simar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Alba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The was room was very clean and it has the basic necessities. My husband and I loved it! We will recommend it to our friends and family, if they travel to London one day. Thank you for the service.
Stayed 2 nights in Jul 2026
Verified review

2/10 Terrible

Maria Guillermina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in a very bad Shape.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

ALI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and very helpful and professional staff
Stayed 1 night in May 2026
Verified review

4/10 Poor

Vivienne

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Got a last minute booking, bare bones room with no window, so I wasn’t expecting too much. However the room was minuscule even for one person with luggage, and the shower/wet room soaked the entire “bathroom” (wet the toilet paper!). Better than sleeping rough, but zero amenities except for free wifi
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Andrea

Liked: Staff & service
Disliked: Amenities
Shower and sink drain were both clogged
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Magdalena

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room size was small, but fine for one night stay. Bathroom needs upgrade, poor, coating coming off from tap and basin. Bathroom very small, like from motor home. We will not stay there again.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

ALI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and the cleanness
Stayed 1 night in May 2026
Verified review

8/10 Good

tim

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the airport and a great little pub, The White Hart. I wish the bus to the airport were easier to figure out, but I did make it on time.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Milaneth

Liked: Cleanliness, staff & service
Disliked: Amenities
Staff were helpful We checked out at 10 and left our luggages to see the area before heading to the airport Don’t expect tea or coffee anywhere in the hotel There is a vending machine if u needed water and drinks Close to the airport and no traffic
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

kevin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The shower leaked 0ur bedroom floor was soaks . No Windows in room
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Mike

Disliked: Staff & service, amenities, property conditions & facilities
Firstly the room is definitely not suitable for a couple! Even for one person it is lousy. There are no shelves or side tables at all to put anything on. No kettle. No air conditioning. The shower/toilet is extremely small. Once you have a shower then all the bathroom floor is completely wet for your partner. We shall never be staying in a Citi or Easy Hotel type room ever again! AVOID
Stayed 4 nights in Jul 2026