Heathrow Villages, a neighbourhood in Hayes, is home to Citi Hotel London Heathrow. Royal Albert Hall and Natural History Museum are cultural highlights, and some of the area's popular attractions include Thorpe Park and LEGOLAND® Windsor. Check out an event or a game at Twickenham Stadium, and consider making time for Chessington World of Adventures, a top attraction not to be missed. Visit our Hayes travel guide
Brickfield Lane, Hayes England UB3 5DX, Hayes, England, UB3 5DX
What's nearby
Cranford Countryside Park
15 min walk - 1.3 km
Windsor Castle
21 min drive - 22.1 km
LEGOLAND® Windsor
23 min drive - 23.7 km
Airport Bowl
17 min walk - 1.4 km
Harlington Sports Centre
3 min drive - 2.0 km
Getting around
Hayes & Harlington Station
2 min drive
Hatton Cross Underground Station
6 min drive
Heathrow Airport (LHR)
8 min drive
Restaurants
The Great Western
13 min walk
Bar Eleven
4 min drive
Carluccio's - Marriott Heathrow
18 min walk
Bijou Bar
3 min drive
The Three Magpies
3 min drive
About this property
Citi Hotel London Heathrow
Hotel located in Heathrow Villages
Citi Hotel London Heathrow provides everything that you need. Stay connected with free in-room WiFi.
You'll also find perks such as:
Continental breakfast (surcharge), self-parking (surcharge) and a 24-hour front desk
Outdoor furniture and luggage storage
Room features
All 82 rooms have comforts such as air conditioning, in addition to perks such as free WiFi and sound-insulated walls.
Daily continental breakfast available 6:30 AM to 9:30 AM for a fee: GBP 12 for adults and GBP 12 for children
Family friendly
Soundproofed rooms
Conveniences
24-hour front desk
Luggage storage
Guest services
Housekeeping (daily) (for a fee)
Outdoors
Outdoor furniture
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Raised toilet seat
Upper floors accessible by stairs only
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
More
2 floors
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Bathroom
Private bathroom
Shower
Toilet paper
Towels provided
Entertainment
32-inch flat-screen TV with satellite channels
More
Air conditioning
Fan
Heating
Iron/ironing board
Soundproofed rooms
Policies
Check-in
Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in fee: GBP 25
Minimum check-in age - 18
Check-out
Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: GBP 25
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Fee for continental breakfast: from approximately GBP 12 for adults and from GBP 12 for children
Self-parking fee: GBP 15 per night
Early check-in fee: GBP 25 (subject to availability)
Late check-out fee: GBP 25 (subject to availability)
Cleaning/housekeeping/linen fee: GBP 15 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
This property does not have any lifts
Frequently asked questions
Is Citi Hotel London Heathrow pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Citi Hotel London Heathrow?
As of 19 Sept 2026, prices found for a 1-night stay for 2 adults at Citi Hotel London Heathrow on 20 Sept 2026 start from €52, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Citi Hotel London Heathrow?
Self-parking is available for GBP 15 per night.
What time is check-in at Citi Hotel London Heathrow?
Check-in begins at 3:00 PM. Early check-in is available for a fee of GBP 25 (subject to availability). After-hours check-in is not available.
What time is check-out at Citi Hotel London Heathrow?
Checkout is at 10:00 AM. Late checkout is available for GBP 25 (subject to availability).
Where is Citi Hotel London Heathrow located?
Located in Heathrow Villages, this hotel is 0.9 mi (1.5 km) from Airport Bowl and 1.8 mi (2.9 km) from Stockley Park. Brunel University and Twickenham Stadium are also within 6 miles (10 km). Hayes & Harlington Station is 27 minutes by foot.
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Reviews
Citi Hotel London Heathrow Reviews
6.8
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.2
Cleanliness
5.8
Amenities
7.8
Staff & service
6.6
Property conditions & facilities
Rating 10 - Excellent. 46 out of 138 reviews
10 - Excellent
46
Rating 8 - Good. 19 out of 138 reviews
8 - Good
19
Rating 6 - Okay. 35 out of 138 reviews
6 - Okay
35
Rating 4 - Poor. 18 out of 138 reviews
4 - Poor
18
Rating 2 - Terrible. 20 out of 138 reviews
2 - Terrible
20
Reviews
Verified review
8/10 Good
James
9 Sept 2026
Liked: Staff & service, amenities
Very comfortable bed.
Considering how cheap the rooms are for the area, I was very happy with the comfort of the room/ bed.
Friendly staff as well.
Thwre was lack of amenities, like a restaurant and bar, but if you're just looking for a comfortable bed for the night, its great. If you're hungry, you can get food delivered.
Stayed 1 night in Sep 2026
Verified review
6/10 Okay
Thushan
9 Aug 2026
Liked: Staff & service, amenities
It’s a budget friendly place . But the rooms are way to small and thight space .
Staff was very helpful.
Really lovely staff, excellent value for money clean comfortable and tidy.
Stayed 1 night in May 2026
Verified review
6/10 Okay
RHONDA
13 Sept 2026
Disliked: Amenities
Small space capsule of a room that was a place to sleep- definitely not a destination. Air conditioning controlled by front desk- too stuffy in the room. Good breakfast place .5 mi away called the
Flying egg. Taxi $25. Each way to
The airport. If I had to choose again, I’d pick something in the airport at a greater price.
Stayed 1 night in Sep 2026
Verified review
8/10 Good
Anna
12 Sept 2026
Liked: Staff & service
Great budget place to stay with good access to airport by bus or taxi, staff very helpful and friendly. The only thing is it’s somewhat clean, it’s passable but not 100% excellent. When walking on the floor without shoes my feet were black and there was some smudges on the wall. Also the bedding kinda smelled like mold? But no bed bugs or anything. For a budget stay it was good, I would stay again but suggest they clean a bit better
A very basic room with soap and towels. That is all. There was a slight smell that didn’t really bother me after a while. The walls are very thin so I heard noise from adjacent rooms and the hallway. The staff were very nice and helpful. It was an okay place to stay one night before my flight. Cost £21 for a taxi to the airport.
Stayed 1 night in Jul 2026
Verified review
6/10 Okay
Cecilia
4 Jun 2026
Liked: Cleanliness, staff & service
Disliked: Amenities
Consider when booking this hotel that is the middle of nowhere even though is only a mile from the airport but there is nothing to buy food or anything. Is a very basic hotel. Staff was helpful at check in. The room was very clean and the shower room is good and clean too. But is a hotel to go and sleep for a few hours and that’s it.
They charge for parking. £15 the night. They didn’t mentioned that when I booked.
Stayed 1 night in Jun 2026
Verified review
6/10 Okay
Karolina
11 Jul 2026
Liked: Cleanliness
If you are alone and need a place to crash close to the airport that is cheap this was fine. If there are two of you in the compact room it’s not big enough. One person has to be in the bathroom while the other has a small luggage open to get clothes out. Room and bathroom was clean. Room can get very cold if you want it to, have your own temperature remote. You pay what you get. Bed was small but for one person it’s fine, I don’t recommend for two. The location in itself you can get to from the airport by bus. Bus stop is about a 5 minute walk. I do not recommend the walk alone at night, it is pretty creepy especially for a female you’re walking down a dark street and looking for the string lights. If you’re taking a taxi to the parking lot that is very well lit. Staff was friendly, check in was quick. It was better than sleeping on the floor of the airport and at least will get you a shower and a nap.
Given the cons, I would pick another slightly more expensive hotel with a better room design, or are either closer to Heathrow or a rail station.
Pros: AC worked well and quietly in the London heat. Room was clean and tidy. Wifi worked, and it was where it was advertised to be.
Cons: I recognize that this is a budget stay - a clean place to shower and sleep for an overnight close to Heathrow, and this no-frills hotel is filling that gap. However, there are some major flaws that would prevent me going back again:
- The toilet and shower is one open room, which means showering will get the entire area wet, including the toilet lid, splashes on the toilet paper, and likely anything you've brought in. Therefore, you make the entrance to the toilet also wet, needing to dry it. Its such an oversight not to provide at least a perspex barrier to the shower.
- The rooms are modular, but its too aggressive on space given the target customer. You have no storage space anywhere in the room - your bags are either at the foot of the bed or next to the bed. It creates a very cramped space as you can't tuck anything under the bed either, and there's no ledge for the other side of the bed for the 2nd person's devices.
- No signage from the main road, and no signage on the building itself. It's just a random building at the end of a street that's not the easiest to pull lots of luggage down.
- To save costs, they have not built up, so the hotel sprawls in long, winding passages.
I arrived at the hotel around midnight. I didn't feel very safe because there were intoxicated men hanging around outside. The staff was friendly and helpful. The room was okay since I was only staying for a few hours, but I could hear everything from the neighboring rooms, including people's movements and loud music. The only real advantage is that it's close to the airport.
Although I would describe the hotel as basic it was an ideal location for my Heathrow stop over. Staff were friendly and helpful. Car park I was charged at £15 per 24 hours. It is located close to a frequent bus route that gives timely access to tubes and hence journeys into London. Would stay again , especially as it has green fields on two sides of the hotel.