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Reviews of Debden Guest House

3 out of 5
Debden Guest House
42 Pield Heath Road, Hillingdon, Uxbridge, England

Reviews

7.8

Good

Rating 10 - Excellent. 40 out of 110 reviews" "
Rating 8 - Good. 41 out of 110 reviews" "
Rating 6 - Okay. 12 out of 110 reviews" "
Rating 4 - Poor. 9 out of 110 reviews" "
Rating 2 - Terrible. 8 out of 110 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Lisa

Disliked: Cleanliness, staff & service, property conditions & facilities
This was not what I was expecting after seeing the ratings for this property. When I got into my room (single) it was freezing cold. I went into the bathroom and there was a bath mat already on the floor which was wet and covered in black dirt. The toilet seat had brown marks on it that I had to remove with some wet toilet paper, when I looked in the shower there were hairs in the tray, also hairs on the side of the sink that looked like pubic hairs. The bed (once I removed the (“apparent fresh towel”) had a huge long black hair on the duvet. The walls are also paper thin and I had neighbours knocking on my door to ask me to turn the sound down on my tv at 6pm (I didn’t have my tv on) it was a room upstairs and, they were playing music and their tv was blaring all night!! I could actually hear the person yawning at one point. This property is not fit for purpose. I am out of £60 for the worst night and room.
Stayed 1 night in Mar 2024

6/10 Okay

alan

Business traveller
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and good value for money.
Easy to find and access, good location for what I required. Very well equipped room. Only negative was the tv remote didn’t work.
Stayed 1 night in Dec 2023

4/10 Poor

Shalini

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Alina Ionela

Liked: Cleanliness, property conditions & facilities
Thank
Stayed 1 night in Dec 2023

6/10 Okay

Brian

Liked: Amenities
A nice place to stay
Stayed 1 night in Nov 2023
Response from Venn on 28 Nov 2023
Thank you

10/10 Excellent

Zoe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice clean rooms and good price very central in a nice area
Stayed 2 nights in Nov 2023
Response from Venn on 28 Nov 2023
Thank you

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Venn on 28 Nov 2023
Thank you

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Venn on 7 Nov 2023
Thank you

6/10 Okay

Van der

Travelled with family and small children
Liked: Staff & service
Multiple bedrooms have a shared bathroom out in hallway and upstairs. If you have mobility issues or kids - not a good idea. I wish that would have been explained. From the photos it seemed that the room came with a bathroom. Otherwise price was great and easy commute into town
Stayed 4 nights in Oct 2023
Response from Venn on 7 Nov 2023
Your room is only shared with one other room, this is clearly mentioned in the description.apologies for any confusion

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stop over for the night, everything you need.
Stayed 1 night in Oct 2023
Response from Venn on 7 Nov 2023
Thank you

6/10 Okay

Paula

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room was clean but needed some TLC, could do with an uplift as furniture and appliances were very worn. Room was fairly spacious but was for three people and only had one dining chair to sit on at the table
Stayed 1 night in Sep 2023
Response from Venn on 7 Nov 2023
Thank you for your feedback, the table is provided for tea and coffee not for dinning therefore there is only one chair is provided

10/10 Excellent

Marie

Stayed 1 night in Aug 2023

8/10 Good

Shari

Travelled with family
This guest house is nice for a budget option near Heathrow. We came in late and left early to catch a flight so it was perfect. No frills, but comfortable and as advertised.
Stayed 1 night in Aug 2023

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great place for our family of 5 to stay that was close to the airport.
Stayed 1 night in Jul 2023

6/10 Okay

Ian

Business traveller
Liked: Room comfort
Disliked: Staff & service
Meeting a friend
This venue was a good location for me meeting a friend. Room (room 8) was comfortable with TV, fridge and microwave and crockery for 3 people. Shower in ensuite was poor and flow of water was not consistent. No greeting from owner/manager just a person on an intercom. Car park at venue okay, no wifi in room.
Stayed 1 night in Jul 2023

8/10 Good

Brenda

Stayed 1 night in Jul 2023

10/10 Excellent

Louis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was perfect, great towels and clean. Fridge, dishes and everything we needed. I would recommend this place or use it again ourselves. The only thing was checking in was strange as no person just an intercom.
Stayed 1 night in Jul 2023

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

4/10 Poor

Nlm

Travelled with family
Is was to hot in the room no fan or ac! Couldn’t sleep because of temperature in room! Very disappointed
Stayed 1 night in Jun 2023

8/10 Good

Leigh

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great location if you’re heading to the airport!
Stayed 1 night in Jun 2023

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed two nights & would happily use again
Simple to check-in. Adequate size for single room. Nice touch being microwave and single set of crockery and utensils. Kettle was a tad fiddly to fill from bathroom sink. Fire notice was a tad misleading. I never found where or how I could have activated the alarm in event of fire and not sure the suggested path by the side or the opposite wing would have been safe to use had a fire started there. Managed, somehow to cut my left hand simply opening the cubicle door to get out. There clearly is a sharp area somewhere because I didn't notice until I saw blood drips behind me and blood of towel whilst drying myself (Room 4). However, I would be more than happy to use the venue again.
Stayed 2 nights in Jun 2023

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Letitia

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

6/10 Okay

David

Travelled with group
OK for the price
Overall I would say OK for the money, but I wouldn't stay there again. Better to pay a bit more
Stayed 1 night in May 2023

8/10 Good

david

Stayed 1 night in Apr 2023

8/10 Good

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
It was a perfect accommodation for what i needed visiting brother in the hospital 450 meters away Price was reasonable too For my needs 👍
Stayed 1 night in Feb 2023
Response from Venn on 7 Nov 2023
Thank you for your kind comments

6/10 Okay

Daniel

Travelled with family
Liked: Staff & service
Just there
Just ok. A bit disappointed though that a bathroom wasn't in the apartment. Had to keep going up and down the stairs to use the bathroom and to even get any access to water. Would probably not lodge here again
Stayed 1 night in Jan 2023

10/10 Excellent

Marie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

8/10 Good

NKIRU

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
It was clean and quiet. The room was good with all necessary equipments. Everything was good except there was no physical exchange with owners. One only communicate with them via phone calls from the onset to the last. That seemed like movie films and somehow spooky. Just intereacting with voices and no face to them. I woukd have loved to see them and have a feel of intereacting with humans. Apart from this, it is a good place, quiet, peaceful and clean. One more thing their check out time is too early, 10am and not the usual 12 - 1.00pm one gets from other guest houses or hotels.
Stayed 1 night in Oct 2022

2/10 Terrible

Andrew

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Debden house.
It was a lovely place to stay, very quiet off road. With parking. Very clean and tidy. Very friendly. Also helped out with information on travel to get into Central London. Definitely recommend. Very good value for money.
Stayed 1 night in Sep 2022

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient from A40/M40 if going to Wembley
Very convenient for a trip to Wembley, bus stop outside which took us to Hillingdon tube station then straight through to Wembley Park. Taxi info provided in the room, we photographed the numbers and used on the return journey as a bit late to catch a bus, so very helpful. Our room and ensuite were small but effective and spotlessly clean. Small fridge, microwave, crockery, cutlery and tea and coffee making facilities provided. The double bed was against the wall which was fine for us but may be difficult for those with mobility issues. Very quiet at night. Great to be able to park in the spacious front drive. I would definitely stay here again if going to Wembley. The weather was very hot but a duvet was provided, I had taken a sheet so we were ok but forgot to check the drawers to see if one was available, may be worth enquiring in hot weather.
Stayed 1 night in Aug 2022

10/10 Excellent

Dagmar

Stayed 1 night in Aug 2022

10/10 Excellent

Neill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel itself was decent and well maintained.
Stayed 1 night in Jul 2022

6/10 Okay

Stuart, houston

Travelled with family
Liked: Cleanliness, property conditions & facilities
Good property but would be nice to open window to allow air but lock it to avoid access from outside. Room very hot with 5 guests. Also shower had drain issue that caused smell.
Stayed 1 night in Jul 2022

6/10 Okay

Faridudin

Travelled with family and small children
This place is ok if you’re desperate and in need of a place to rest. When we got to our room, it was quite hot and when I asked if there was an AC or a fan, I was told no. I was disappointed and wouldn’t have stayed there with three little kids if I knew that we wouldn’t be comfortable.
Stayed 1 night in Jul 2022

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Found it ideal for me and located well for public transport.
Stayed 3 nights in Jun 2022

10/10 Excellent

Kamran

Stayed 1 night in Jun 2022

8/10 Good

Edson

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the Heathrow airport and good price
Stayed 1 night in May 2022

8/10 Good

Festus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a bit small for 5 people
Stayed 2 nights in Apr 2022

10/10 Excellent

Rebbecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022

8/10 Good

Jane

Liked: Cleanliness, property conditions & facilities, room comfort
Just needed a crash pad perfect for what I needed
Stayed 1 night in Nov 2021

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Qamrosh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

8/10 Good

Phillip

Stayed 3 nights in Feb 2020

4/10 Poor

Verified traveller

Business traveller
No hot water and nobody to contact
7AM And no hot water in the shower - nobody on site to contact and no option to to leave for work
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in was easy, the room was clean and tidy, just what we needed after 16 hour flight
Stayed 1 night in Jan 2020

8/10 Good

mr. ps

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but needs another bathroom
Excellent room, very clean, tidy and good range of facilities. Only negative was that there was only one bathroom shared with 11 rooms with a queue for the facilities on more than one occasion. The bathroom was clean and the shower was efficient.
Stayed 2 nights in Jan 2020