Wow, the hotel staff were amazing! We showed up way too early, but they hooked us up with a room that was ready. No need to lug our stuff around the city. Checking out was a breeze too; we left our bags there till evening. My nephews got cute teddy bears at checkout, and those little guys became our London sidekicks! Rooms were spotless and comfy. The location was great, just one underground stop from Kings Cross, and you could easily access the whole city via that stop. Nearby, there's a Waitrose that's open late and a Boots for any last-minute things. Only downer was the fish and chips in the pub – tasted more like oven stuff than the real deal. But all in all, it was brilliant!