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Reviews of ibis budget London Barking

3 out of 5
ibis budget London Barking
Highbridge Road, Essex, Barking, England

Reviews

7.0

Good

Rating 10 - Excellent. 179 out of 739 reviews" "
Rating 8 - Good. 235 out of 739 reviews" "
Rating 6 - Okay. 172 out of 739 reviews" "
Rating 4 - Poor. 64 out of 739 reviews" "
Rating 2 - Terrible. 89 out of 739 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

PATRICK

Business traveller
Just a pity there as no free access to boiling water to make own coffee.
Stayed 1 night in Apr 2024
Response from Jordi PENA - General Manager on 9 Apr 2024
Thanks for sharing a review of your recent stay at the hotel. Your feedback is very appreciated.

8/10 Good

Philip

Stayed 1 night in Mar 2024
Response from Jordi PENA - General Manager on 5 Apr 2024
Thanks for sharing a review of your recent stay at the hotel. Your feedback is very appreciated.

4/10 Poor

Darryn

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The room was a permanent stale air smell, When you shower. Everything in the whole room gets wet as the ventilation does not work. I feel there must have been mold as I was sick both nights.
Stayed 2 nights in Mar 2024
Response from Jordi PENA - General Manager on 12 Mar 2024
Thank you for sharing a review. Please be assured that we have noted your comments and will be investigating these with the team so that any possible improvements are achieved where possible. Best Regards

8/10 Good

Habiba

Travelled with family
Liked: Staff & service
Disliked: Amenities
Decent place to stay for one night
Stayed 1 night in Mar 2024
Response from Jordi PENA - General Manager on 4 Mar 2024
Thanks for sharing a review of your recent stay at the hotel. Best Regards

10/10 Excellent

Senica

Liked: Cleanliness
Stayed 6 nights in Feb 2024
Response from Jordi PENA - General Manager on 29 Feb 2024
Thanks for sharing a great review of your recent stay at the hotel. Your feedback is very appreciated and we look forward to your next stay. Best Regards

2/10 Terrible

Kamal

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They made me wait for an hour to have an ealry check-in which i emailed them prior coming also i have tried to ring them but the phone was ringing and they did not answer the phone on purpose.when i came i wasringing them and they won't pick up the phone ,after that he could not see my booking and told me to wait an hour for the receptionist in the morning because he could not gave me a room. I was waiting until finally the girl on the morning shift came in. There was 2 customer coming to the reception just before me as she was making herself ready. They said that they wanted a room with early check in and guess what suddenly they had a room and early check-in as well then she serve me and she was rude and lying as well she said she hasn't got a room available and that early check in is at 9h00. I call this segregation and i am french and always goes to accor hotel world wide and never has experienced this level incompetence and lies because the night receptionist said that he had rooms but could not do early check in. She said that she gave the last room to these customers. Then why are you accepting money before from expedia if you don't have a room. I have paid a room and cannot enjoy my stay because this girl was lazy and the worst thing she was guided by her emotions make laws as she was going along. I am a gold customer with accor and all my family are platinium with accord 5 Members of them with accor. the bottom line is i booked other hotel ibis due to Racism
Stayed 1 night in Feb 2024
Response from Jordi PENA - General Manager on 20 Feb 2024
Thank you for taking the time to share a review of your recent stay at ibis budget London Barking. Please note that we are currently investigating the issues that you have raised and on behalf of the team we do apologise for any inconvenience that we may be responsible for. Best Regards

2/10 Terrible

Utricia

Liked: Property conditions & facilities
Disliked: Staff & service
I gpt here yesterday's and i was told i hsve to bookings, i explain to the woman on the desk that the first booking didn't gove me a confirmation,so i spoke to someone and i rebook, she told me she cant refund me i most dpeak to expedia so this has put me out of money
Stayed 1 night in Feb 2024
Response from Jordi PENA - General Manager on 16 Feb 2024
Thank you for taking the time to share a review of your recent stay at ibis budget London Barking. Please note that we will be reviewing your feedback and on behalf of the team I would like to apologise for any possible inconvenience that we may be responsible for. Best Regards

6/10 Okay

Habiba

Travelled with family
Liked: Cleanliness
Disliked: Amenities
No lock on the bathroom door which means whomever you’re staying with can walk in and this has happened a couple of times with my family There is no telephone in the room The mirror is not located conveniently its near the door in the dark Lighting is terrible - very dim couldn’t do my makeup properly Only a double plug socket away from the bed near the window
Stayed 1 night in Feb 2024
Response from Jordi PENA - General Manager on 7 Feb 2024
Thanks for sharing a review of your recent stay at the hotel. Your feedback is very appreciated. Best Regards

2/10 Terrible

Mark

Disliked: Cleanliness
Stayed 1 night in Jan 2024
Response from Jordi PENA - General Manager on 1 Feb 2024
Thank you for taking the time to share a review of your recent stay at ibis budget London Barking. I will be reviewing your feedback and undertaking any necessary actions as appropriate. On the meantime we apologise for any inconvenience that we may be responsible for. Best Regards

8/10 Good

Zulfikar

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice a modern bathroom was very surprised! Staff was very friendly and approachable room was a bit small for the 3 of us also the bunk bed wasn’t very comfortable but overall the room was excellent and cheap too perfect location!
Stayed 3 nights in Jan 2024
Response from Jordi PENA - General Manager on 28 Jan 2024
Thanks for sharing a review of your recent stay at the hotel. Your feedback is very appreciated. Best Regards

8/10 Good

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Jordi PENA - General Manager on 28 Jan 2024
Thanks for sharing a review of your recent stay at the hotel. Your feedback is very appreciated. Best Regards

8/10 Good

Stephen

Stayed 1 night in Jan 2024
Response from Jordi PENA - General Manager on 26 Jan 2024
Thanks for sharing a review of your recent stay at the hotel. Your feedback is very appreciated. Best Regards

2/10 Terrible

Hassan

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Jordi PENA - General Manager on 25 Jan 2024
Thanks for sharing a review of your recent stay at the hotel. Your feedback is very appreciated. Best Regards

2/10 Terrible

Ismail

Stayed 1 night in Jan 2024
Response from Jordi PENA - General Manager on 25 Jan 2024
Thanks for sharing a review of your recent stay at the hotel. Your feedback is very appreciated. Best Regards

6/10 Okay

Donna, derby

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
The stay was fine, but the rooms could of been warmer. The heaters in the rooms didn't work and staff provided lack of help, got no apology could had better customer service skills. Evently gave us portable heaters after several visits to reception to complain.
Stayed 1 night in Jan 2024
Response from Jordi PENA - General Manager on 22 Jan 2024
Thanks for sharing a review of your recent stay at the hotel. Your feedback is very appreciated. Best Regards

6/10 Okay

Amanuel

Liked: Staff & service
Stayed 4 nights in Jan 2024
Response from Jordi PENA - General Manager on 22 Jan 2024
Thanks for sharing a review of your recent stay at the hotel. Your feedback is very appreciated. Best Regards

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One Night In Newham
This is the first time i have stayed at this type of hotel, and was pleasantly surprised, apart from hassle to use the card key in the lock, only two plugs in the whole room, heating system next to useless i think i could pass wind faster and warmer, £3.10 for a cup of small coffee a joke, i will stay again as for a London hotel its cheap, but i will take with me next time my own tea making items a fan and an extension lead
Stayed 1 night in Jan 2024
Response from Jordi PENA - General Manager on 22 Jan 2024
Thanks for sharing a review of your recent stay at the hotel. Your feedback is very appreciated. Best Regards

10/10 Excellent

Oluyinka

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Jordi PENA - General Manager on 22 Jan 2024
Thanks for sharing a review of your recent stay at the hotel. Your feedback is very appreciated. Best Regards

10/10 Excellent

Akikur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Jordi PENA - General Manager on 22 Jan 2024
Thanks for sharing a review of your recent stay at the hotel. Your feedback is very appreciated. Best Regards

10/10 Excellent

Cesar

Stayed 5 nights in Dec 2023
Response from Jordi PENA - General Manager on 22 Jan 2024
Thanks for sharing a review of your recent stay at the hotel. Your feedback is very appreciated. Best Regards

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 1 night in Dec 2023
Response from Jordi PENA - General Manager on 22 Jan 2024
Thanks for sharing a review of your recent stay at the hotel. Your feedback is very appreciated. Best Regards

8/10 Good

Hassan

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023
Response from Jordi PENA - General Manager on 22 Jan 2024
Thanks for sharing a review of your recent stay at the hotel. Your feedback is very appreciated. Best Regards

2/10 Terrible

Rachel

Business traveller
Stayed 3 nights in Dec 2023
Response from Jordi PENA - General Manager on 22 Dec 2023
Thanks for sharing a review of your recent stay at the hotel. Your feedback is very appreciated. Best Regards

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to book and pleasant experience
Stayed 1 night in Dec 2023
Response from Jordi PENA - General Manager on 22 Dec 2023
Thanks for sharing a review of your recent stay at the hotel. Your feedback is very appreciated. Best Regards

8/10 Good

Chrissy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was compact and clean, great for up to three if two parents and child in the over head bunk. Did not use parking but seemed to have spaces. Easy access to public transport a short walk away and tesco superstore next door. Great location for access to central london/stratford, excel centre and westfield shopping centre.
Stayed 2 nights in Dec 2023
Response from Jordi PENA - General Manager on 22 Dec 2023
Thanks for sharing a review of your recent stay at the hotel. Your feedback is very appreciated. Best Regards

10/10 Excellent

Ashok

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Jordi PENA - General Manager on 22 Dec 2023
Thanks for sharing a review of your recent stay at the hotel. Your feedback is very appreciated. Best Regards

2/10 Terrible

Vasile Costinel

Stayed 1 night in Dec 2023
Response from Jordi PENA - General Manager on 22 Dec 2023
Thanks for sharing a review of your recent stay at the hotel. Your feedback is very appreciated. Best Regards

10/10 Excellent

Ellie

Liked: Staff & service, amenities, property conditions & facilities
I liked how friendly and helpful the staff always were what I didn’t like is the maid asked us if we wanted our bed changed and it wasn’t done and the sink in the bathroom was never cleaned properly
Stayed 4 nights in Nov 2023
Response from Jordi PENA - General Manager on 22 Dec 2023
Thanks for sharing a review of your recent stay at the hotel. Your feedback is very appreciated. Best Regards

10/10 Excellent

Mohsen, Kasserine

Stayed 4 nights in Nov 2023
Response from Jordi PENA - General Manager on 22 Jan 2024
Thanks for sharing a review of your recent stay at the hotel. Your feedback is very appreciated. Best Regards

10/10 Excellent

Charles

Stayed 1 night in Nov 2023
Response from Jordi PENA - General Manager on 22 Dec 2023
Thanks for sharing a review of your recent stay at the hotel. Your feedback is very appreciated. Best Regards

8/10 Good

Wian

Stayed 1 night in Nov 2023
Response from Jordi PENA - General Manager on 22 Dec 2023
Thanks for sharing a review of your recent stay at the hotel. Your feedback is very appreciated. Best Regards

6/10 Okay

Aliya

Disliked: Staff & service, property conditions & facilities
Very expensive
Stayed 3 nights in Oct 2023
Response from Jordi PENA - General Manager on 24 Nov 2023
Thanks for sharing a review of your recent stay at the hotel. Your feedback is very appreciated. Best Regards

10/10 Excellent

Esther

Stayed 1 night in Nov 2023
Response from Jordi PENA - General Manager on 22 Nov 2023
Thanks for sharing a review of your recent stay at the hotel. Your feedback is very appreciated. Best Regards

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and staff lovely great stay
Stayed 2 nights in Nov 2023
Response from Jordi PENA - General Manager on 22 Nov 2023
Thanks for sharing a review of your recent stay at the hotel. Your feedback is very appreciated. Best Regards

10/10 Excellent

ANTHONY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I spent a couple of days at the hotel. In addition to the above reasons to make me visit the hotel again if I have opportunity to, was how a particular staff, I think her name is MEHWISH, she exhihited an excellent customer service during our stay at the hotel, and that really made our stay very very comfortable. Thank you, MEHWISH.
Stayed 5 nights in Nov 2023
Response from Jordi PENA - General Manager on 22 Nov 2023
Thanks for sharing a review of your recent stay at the hotel. Your feedback is very appreciated. Best Regards

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Long weekend stay Had a pleasant stay in the Ibis Budget London Barking hotel. Staff were lovely, friendly, polite & helpful. Continental Breakfast was ok maybe a little more selection for Children. Our Room was freshened up daily & towels changed & bedding changed.
Stayed 3 nights in Oct 2023
Response from Jordi PENA - General Manager on 23 Oct 2023
Thanks for sharing a review of your recent stay at the hotel. Your feedback is very appreciated.

6/10 Okay

Joanne

Ok for price
Stayed 2 nights in Aug 2023
Response from Jordi PENA - General Manager on 23 Oct 2023
Thanks for sharing a review of your recent stay at the hotel. Your feedback is very appreciated.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay and great recepo
Great stay and the hotel receptionist Mehwish was absolutely brilliant and couldn’t do enough to help and assist.
Stayed 2 nights in Oct 2023
Response from Jordi PENA - General Manager on 20 Oct 2023
Thanks for sharing a review of your recent stay at the hotel. Your feedback is very appreciated. Best Regards,

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is small but clean, comfortable and quiet. Could use a plug socket next to the mirror. The communal areas smell of smoke. It's a good value budget option.
Stayed 1 night in Oct 2023
Response from Jordi PENA - General Manager on 4 Oct 2023
Thank you for a good review! We truly appreciate your feedback and hope to welcome you soon again at the hotel.

10/10 Excellent

Tausif, Asheboro

Stayed 3 nights in Sep 2023
Response from Jordi PENA - General Manager on 4 Oct 2023
Thank you for a great review! We truly appreciate your feedback and hope to welcome you soon again at the hotel.

8/10 Good

Simone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Jordi PENA - General Manager on 25 Sept 2023
Thank you for sharing a review. We have noted your comments and hope to be part of your future travel plans.

2/10 Terrible

Abbas

Travelled with partner
Didn’t have kettle in the room, also the room was very smelly
Stayed 1 night in Sep 2023
Response from Jordi PENA - General Manager on 25 Sept 2023
Thank you for sharing a review. We have noted your comments and hope to be part of your future travel plans.

10/10 Excellent

David

Travelled with partner
A good stay. Very quiet even though it seemed to be busy. Easy travel into London.
Stayed 2 nights in Sep 2023
Response from Jordi PENA - General Manager on 22 Sept 2023
Thanks for sharing a review of your recent stay at the hotel! Your feedback is very appreciated. Best Regards,

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t waste your money on the breakfast it’s not worth it go to the Tesco's next door much better value for money
Stayed 1 night in Sep 2023
Response from Jordi PENA - General Manager on 11 Sept 2023
Thank you for sharing a review. We have noted your comments and hope to be part of your future travel plans.

10/10 Excellent

Olsi

Stayed 1 night in Sep 2023
Response from Jordi PENA - General Manager on 5 Sept 2023
Thanks for reviewing your recent stay with us! We hope to welcome you soon again at IBIS BUDGET London Barking :)

6/10 Okay

Heath

Stayed 1 night in Aug 2023
Response from Jordi PENA - General Manager on 5 Sept 2023
Thanks for reviewing your recent stay with us. We hope to welcome you soon again at IBIS BUDGET London Barking.

10/10 Excellent

Adam

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed for 1 night with my wife and son. The room was fine, clean and tidy. Tesco next to the hotel for snacks or whatever else you’d need. Would stay again. Thanks
Stayed 1 night in Aug 2023
Response from Jordi PENA - General Manager on 5 Sept 2023
Thanks for reviewing your recent stay with us! We hope to welcome you soon again at IBIS BUDGET London Barking :)

10/10 Excellent

Sreekesh

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would visit again in future.If needed
Stayed 1 night in Aug 2023
Response from Jordi PENA - General Manager on 5 Sept 2023
Thanks for reviewing your recent stay with us! We hope to welcome you soon again at IBIS BUDGET London Barking :)

6/10 Okay

Nicola

Liked: Staff & service
Room was very stuffy and nothing to ensure toilet is clean
Stayed 2 nights in Aug 2023
Response from Jordi PENA - General Manager on 5 Sept 2023
Thanks for reviewing your recent stay with us. We are sorry to read that your stay at the hotel fell short of your expectations and we will be addressing the issues that you have raised. On behalf of the team please accept our most sincere apologies for any possible inconvenience caused.

4/10 Poor

Khan Sayen

Disliked: Cleanliness, amenities
Average
Stayed 1 night in Aug 2023
Response from Jordi PENA - General Manager on 5 Sept 2023
Thank you for sharing a review of a recent stay at the hotel.