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Reviews of Old Street Apartments

3 out of 5
Old Street Apartments
123 City Road, London, England

Reviews

5.0
Rating 10 - Excellent. 1 out of 8 reviews" "
Rating 8 - Good. 0 out of 8 reviews" "
Rating 6 - Okay. 3 out of 8 reviews" "
Rating 4 - Poor. 2 out of 8 reviews" "
Rating 2 - Terrible. 2 out of 8 reviews" "

5.8/10

Cleanliness

5.6/10

Staff & service

6.0/10

Amenities

5.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Karen

Travelled with family
Disliked: Property conditions & facilities, room comfort
A broken bedframe!
I cannot recommend this property. One bed had a spring sticking out of it, another had a broken frame. A broken bedframe! It was impossible to sleep. The shades were transparent so the apartment was bright all night. It was very loud, as it's at a major intersection. It was also tiny and hard to fit more than one person in the hall at a time. I canceled one night and even though both hotels.com and the property agreed that I should be refunded the night since it was within the free cancellation window, I never got the refund. The only thing good about it was that it was close to the Tube so we could get around easily.
Stayed 4 nights in Dec 2019

2/10 Terrible

Karen

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Great location, dingy place
The location can't be beat, and I was staying there for that. The room itself is poor, and the owners could do a better job of cleaning the kitchenette. The entranceway was awful. When I couldn't open the door to the room because the key was super fiddly, I was about 30 seconds away from calling a friend and asking to sleep on her couch. Once I was in, it was alright. Fairly quiet despite being on a busy street. Shower kept changing its mind about the temperature it wanted to be, but it worked. The bed was comfortable, although the super-furry blanket on top was a bit over the top.
Stayed 1 night in Nov 2019

6/10 Okay

Steven

Business traveller
Disliked: Staff & service, room comfort
Great location
Great location, even if a bit loud Good communication even if the landlord organised some visits for potential renting, which was very annoying / disturbing
Stayed 7 nights in Dec 2019

4/10 Poor

Timothy

Disliked: Staff & service, room comfort
Not a hotel
This property is an Air B&B that is dual listed on Hotels.com. I picked up and dropped off the keys from a connivence store down the block. That’s fine if I was expecting an Air B&B but not what I expect from Hotels.com. The room was unbearably hot but opening the windows wasn’t an option because the traffic noise (sirens, honking, motorbikes revving) goes on for 24 hours a day. I ended up buying a fan. On the plus side, it is very spacious by London standards and the kitchen was very serviceable.
Stayed 4 nights in Jul 2019

6/10 Okay

Matthew

Disliked: Staff & service, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Jane

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from George on 10 Apr 2019
thank you very much for your feedback :)

6/10 Okay

Stéphanie, Issy

Travelled with family
Liked: Cleanliness
Appartement bien placé au coeur de Londres et au pied du métro, mais très bruyant la nuit (rue avec beaucoup de traffic automobile et bus).
Stayed 4 nights in Mar 2019
Response from manager on 10 Apr 2019
Hi . Im sorry about that we tried our maximum about the noise as there is double glazed windows in the apartments but its really central location .