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Reviews of Queen Elizabeth Chelsea

1 out of 5
Queen Elizabeth Chelsea
58 Bagleys Lane, London, England

Reviews

6.2
Rating 10 - Excellent. 14 out of 77 reviews" "
Rating 8 - Good. 18 out of 77 reviews" "
Rating 6 - Okay. 17 out of 77 reviews" "
Rating 4 - Poor. 14 out of 77 reviews" "
Rating 2 - Terrible. 14 out of 77 reviews" "

6.0/10

Cleanliness

7.2/10

Staff & service

4.4/10

Amenities

5.6/10

Property conditions & facilities

Reviews

4/10 Poor

Sandeep

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2023

4/10 Poor

Lynne

Stayed 7 nights in Oct 2023

2/10 Terrible

Tommy

Business traveller
Disliked: Staff & service
Never recommend bad service
Stayed 3 nights in Oct 2018

6/10 Okay

Verified traveller

Stayed 14 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay to enjoy the local people at the pub on the first floor. People tended to stay to themselves here and there wasn't much to do around the hostel but other than that it's a great place to stay.
Stayed 2 nights in May 2019

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The price of the nights stay didn't not reflect what I was given. The place was dirty, full of cobwebs. Furniture was broken and the room was cold. For £52 for one night? It was an absolute rip off
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Apr 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
The only good thing about this place was the breakfast.
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

4/10 Poor

David, Madrid

Disliked: Cleanliness, staff & service, property conditions & facilities
When I went to this hostel, I didn’t expect a good hostel because it was the cheapest one in the city, however i got more disappointed day by day in the 3 nights i spent there. I checked in on Thursday and they gave me a bed. I left some stuff there and I went to the city centre. When I came back someone had been sleeping in my bed and my stuff was in another bed. He apologised because someone from the staff have given the same bed... The next day I left some stuff and went out, when I came back another guy was sleeping there. I went to talk with the receptionist and he apologized because he’d given me the wrong bed and the housekeeper had put my things not in “lost properties” in a different place... when I went to my new bed, someone was there. I came back to reception and he didn’t know what had happened and just gave me a bed like “choose any”. The next day, on Saturday, i went to talk with the receptionist because i was still missing some stuff and the new guy didn’t know anything about my things. When I told him about the situation he apologised, but he was trying to convince that i was in a wrong bed, not my assigned bed through the system, when he went to the room, there was someone sleeping in my bed... the last day I was so worried to find a new guy in my bed, again. To sum up, I don’t recommend this place. If you think my experience doesn’t have importance, the cleanliness in all the facilities will kick you out. BTW, there is no refund policy.
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2019

4/10 Poor

A24, osaka, jp

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The saff and location are nice but facilities and cleaness are disappointing. People will be fine for choosing this hotel putting importance on only location and fees.
Stayed 7 nights in Feb 2019

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and cozy hostel
This hostel is inside (above) a pub which gives a nice and relaxed atmosphere. If you just want a place to sleep, a hot shower and maybe a bit more then this is it. You have friendly staffs there at this hostel. It's a good value for the money. I will stay here again when I return to London UK next time.
Stayed 2 nights in Jan 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
My experience was disappointing. Facilities were not good although I had only one night stay so I can't say much about it or I don't need to say much but my experience was not that good. I am sure other people had better experiences there.
Stayed 1 night in Dec 2018

8/10 Good

katy, Leeds

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My lovely first stay here
I had a great time!! I'd forgotten my phone charger too and was delighted that they were some spare chargers I could borrow while I was there yay love how cheap it was too but I was just a little surprised that you had to go right outside into the Dorm room and that there didnt seem to even be a toilet in there meaning you'd have to go right out in the middle of the night say if you needed the loo ugh glad it wasnt raining!!
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2018

6/10 Okay

Verified traveller

Stayed 1 night in Dec 2018

2/10 Terrible

Verified traveller

Stayed 5 nights in Nov 2018

6/10 Okay

Verified traveller

Liked: Staff & service
The staff Mike is very good. He helped lot in some best apps to be downloaded for London visit.
Stayed 3 nights in Nov 2018

2/10 Terrible

Farce, London

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Turned down because they claimed they have an upper age limit of 40. This should be reflected boldly on the site so no one older than 40 will bother to book. Terrible experience
Stayed 6 nights in Nov 2018

6/10 Okay

Verified traveller

Stayed 1 night in Nov 2018

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Okay for a couple of nights.
It was okay. The bar us nice and the beds are comfy but it's a bit dingy to be honest. For a couple if nights I think it's fine, but I wouldn't live there as some people seem to do. There are no mirrors on the toilets which are quite small and a bit grim anyway. Haven't used the shower there so can't say. The security code for the dorm is hardly ever useful because the door seems to be constantly open, which us why I also wouldn't feel comfortable leaving my stuff unattended in the room full of strangers because the security at the hostel is quite questionable. But at the end of the day, you get what you pay for.
Stayed 1 night in Nov 2018

8/10 Good

Darlene

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not the nicest or newest hostel but the staff is great. The location was excellent. They could invest more time cleaning the common areas.
Stayed 5 nights in Oct 2018

6/10 Okay

RUPAK

Disliked: Cleanliness, room comfort
Budget accommodation
Well it's a local bar n pub. Hostel is not the main business..but yes I got a very budget accommodation.
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice basic hostel with friendly staff. A good deal in a nice location.
Stayed 1 night in Oct 2018

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Good for cost
The place is friendly and relatively nice! The staff is great. Pretty cramped rooms
Stayed 2 nights in Oct 2018

8/10 Good

Daniel, Los Angeles

Liked: Staff & service
Keep on mind it's a hostel and you are sharing a room with a bunch of strangers from around the world! So if you can put up with snoring and maybe some B.O, you will be fine! Besides that, the staff were like family! Matt from the bar/front desk was phenomenal! Treated everyone like old friends! Great place for late night drinks as well and to meet new friends!
Stayed 7 nights in Aug 2018

6/10 Okay

Christopher

Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Staff & service
Ok, but a moldly shower may be a concern
The shower needs to remove mold! The staff was friendly with new sheets, but they charged 4 pound for a towel!
Stayed 3 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Need to improve the bed but everything else is perfect. the hostel is in city and everything is close by and very friendly staff
Stayed 1 night in Aug 2018

2/10 Terrible

Nazih

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nazz - Hotels.com
This was my worst experience ever, bed bug infested rooms, bad mannered bar attendants , the girl was very rude and the man as well , I will write them up again & again until the get their act together. On yelp and online .
Stayed 2 nights in Jul 2018

10/10 Excellent

Roy, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and great location and neat & clean. Simple check in process.
Stayed 1 night in Jul 2018

8/10 Good

Anthony

Liked: Cleanliness, staff & service, room comfort
Very friendly and brilliant value for money
The friendly atmosphere and harmony between the staff, local patrons and visitors to the hostel is the making of this place. Sure, the building isn't as modern nor the facilities as good as some other London hostels, however, this is a charming place and offers outstanding value for money.
Stayed 1 night in Jul 2018

10/10 Excellent

Jonathon, London

Liked: Cleanliness, staff & service, property conditions & facilities
Value for money
Cheap, secure - great atmosphere. For the price I've paid there are no qualms on my part. Curtains to the beds would be a nice addition though.
Stayed 1 night in Jul 2018

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

C G OFaolain, Bethlehem

Liked: Cleanliness
i am the greatest
Grand. Good value. Pity I'm older than their policy stipulates, because I would stay there again. Nice staff.

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort
Although it's a good hostel in price, something terrible happened on me. My phone was stolen by roommates at night when it was charging...So make sure that you keep everything valuable with you during days and nights if you stay there.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Basic and cost effective
I spent two nights in this hostel. The rooms are clean and tidy, basic bedding is provided. There are sufficient shower rooms and toilets. The neighbourhood is very quiet at night, so you get a good night's sleep. A microwave, fridge-freezer and kettle are provided in the kitchenette alongside plates and cutlery.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good stay
good hostel in quiet part of chelsea

4/10 Poor

Bruno

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrível.
Foi o pior hostel até hoje. Não reserve. Não há tomadas ao lado das camas, você tem que ficar saindo da cama, o ambiente tem um cheiro ruim, o micro-ondas estava imundo e fedido e nos alugaram um adaptador de tomada pra carregar celular que no fim foi uma briga festa para reaver o dinheiro prometido na entrega. Se vai Em Londres, não o recomendo.
Stayed 3 nights in May 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ASSOLUTAMENTE NO
Stanza fredda, sporca, e male odorante. Servizi inesistenti, bagno in comune, senza riscaldamento, piccolo e senza doccia (solo water e lavandino). Ambiente generale non dei migliori, personale scortese. RIMBORSO MAI ARRIVATO DOPO ESSERE ANDATI VIA SCONTENTI, DUE GIORNI PRIMA DEL CHECK OUT.
Stayed 3 nights in Mar 2019

2/10 Terrible

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Otimos funcionarios, porém estabelicimento horrivel!
Stayed 2 nights in Mar 2019

10/10 Excellent

Yassine, Parma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personale molto accogliente, ostello costituito da una sala relax dove si può passare il tempo libero, camere stutturate molto bene, angolo doccia direi quasi perfetto e per finire una squisita colazione ‘’all you can eat’’ al solo costo di 2£
Stayed 1 night in Feb 2019

8/10 Good

Angela Marly Pantoja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nota 10
muito boa, otimo atendimento, boa localização
Stayed 6 nights in Jan 2019

8/10 Good

keun young

Liked: Staff & service, room comfort
일정이 바뀌어서 갑자기 하루전날에 잡은 숙소. 3층침대는 공포 그자체엿는데 1층은 나름 괜찮앗다 직원들이 친절함
Stayed 2 nights in Jan 2019