Reception

Reviews of Saba Hotel London by Saba

3 out of 5
Saba Hotel London by Saba
77 Shepherds Bush Road, London, England

Reviews

7.0

Good

Rating 10 - Excellent. 46 out of 331 reviews" "
Rating 8 - Good. 144 out of 331 reviews" "
Rating 6 - Okay. 97 out of 331 reviews" "
Rating 4 - Poor. 32 out of 331 reviews" "
Rating 2 - Terrible. 12 out of 331 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
The room itself was a little run down and could use a little maintenance, as there were cracks in the wall, broken window lock and shower door was stiff, but it was a pleasant stay overall, with decent facilities and a comfortable bed.
Stayed 1 night in Feb 2023

10/10 Excellent

Anita

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
This is a handy property close to Hammersmith and shepherd's bush so had good transport options. As others have said their are narrow stairs to go upstairs but you only need to take them up once and down again when you leave. Nice breakfast sets you up for the day the rooms are smallish but clean.in Hammersmith is a william morris pubgood option for meals
Stayed 7 nights in Sep 2022

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Could do better
Location good, Friendly staff, fan in room which helped with cooling it down. Room tired and not as clean. Dirty marks on walls that could be cleaned off easily, cobwebs around the ceiling, floor needed a mop. Torn net curtain on window, shower looked good but poor water flow through shower head. Basin tap very stiff and noisy. Bathroom clean though and water hot and bed comfy with clean bedding. If the disappointing points were improved then my opinion would be higher and in our opinion it was not value for money for the price we paid
Stayed 1 night in Aug 2022

8/10 Good

Emma

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Weekend trip in the heatwave
Cheap and cheerful, thsnk goodness for the fan in the room! Was a hot weekend. Breakfast was nice and quick. Room clean, beds comfy . Room decor a little shsbby but you get what yoh pay for
Stayed 1 night in Aug 2022

6/10 Okay

Harry

Liked: Cleanliness, staff & service
Saba booked but staying next door
We arrived to find out we wasn't in the saba hotel but next door across the road room was basic open wardrobe 3 hangers metal folding beds tiny TV on the wall and a fan and microwave and fridge room was warm and fan not effective light over mirror in bathroom not working on a good note the room and bathroom was very clean so was the rest of the building. Not listed in the advert for this hotel is on street parking that cost £6 an hour cost me £54 a day to park not an extra i was expecting also breakfast was disappointing had it the first day cold toast and beans and two overcooked fried eggs and coffee was packet so paid extra to eat out
Stayed 3 nights in Aug 2022

8/10 Good

Joanne

Stayed 1 night in Jul 2022

10/10 Excellent

Vincent

Stayed 1 night in Jun 2022

10/10 Excellent

Richard

Stayed 1 night in Jun 2022

8/10 Good

Jillian m

Liked: Cleanliness, staff & service, property conditions & facilities
Modest, completely adequate accommodation reasonably priced. Nice people. I'd stay here again.
Stayed 1 night in Jun 2022

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

4/10 Poor

Julia

Business traveller
Liked: Cleanliness, room comfort
Was told to phone the hotel before checkin though phoneline was engaged everytime I rang. Room was clean and comfortable bed. Room was very noisy from other guests and traffic.
Stayed 1 night in Jun 2022

2/10 Terrible

Florencia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Expect a no elevator service. Housekeeping was not nice. Washroom no hot water at the sink. If you open the window, bugs are coming in. No bathroom tissue holder. Cheap breakfast serving every morning. We have experience in this hotel.
Stayed 4 nights in May 2022

10/10 Excellent

Lynne

Stayed 1 night in May 2022

8/10 Good

James

Business traveller
Good value. Convenient location. Basic. Cramped bu
Good value. Convenient location. Basic. Cramped but usable shower room/loo
Stayed 1 night in May 2022

6/10 Okay

anne

Liked: Cleanliness, staff & service
So so hotel.
This hotel is very mediocre. It's clean and hospitable, but very cramped with poor sound proofing. Value for money but has no lifts. Handy for facilities but poky in communal areas. I wouldn't stay here again, as I like lifts and spacious receptions and rooms. There aren't baths in the rooms, but the showers work ok. Great if there's nowhere else. Poor acoustics. No do not disturb signs on door handles.
Stayed 4 nights in Apr 2022

8/10 Good

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable visit
Lovely shower, comfortable triple room and friendly and courteous staff eager to help -our room didn’t have a TV remote and this was sorted immediately by the pleasant gentleman from Reception .
Stayed 1 night in Apr 2022

2/10 Terrible

Yaseen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were very happy with our stay staff excellent
Stayed 1 night in Feb 2022

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Basic but functional
Basic room and value for money if paying basic price. Close to station.
Stayed 1 night in Nov 2021

8/10 Good

darren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ive been staying in this area constantly over the past 2 years for work and i find it conveniently placed with on street parking overnight available free. The hotel was fine, clean enough, breakfast was a basic continental style so dont expect too much but there are plenty of places to go for breakfast if you prefer. Ill stay again.
Stayed 1 night in Jan 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2022

8/10 Good

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Was good for the price, simple check in and room was better than i expected
Stayed 1 night in Jan 2022

10/10 Excellent

Dejon

Liked: Room comfort
Stayed 1 night in Dec 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

10/10 Excellent

R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

8/10 Good

Alex

Business traveller
Liked: Cleanliness
Nice friendly staff, shame about room size .
The room I booked was a single, it was small but usable, the bathroom was a tiny, there was very little room between the toilet and sink which for a guy of my size wasn't very comfortable. The bed however was very comfortable. 2 pillows. The heater was hanging off the wall slightly, it was either red-hot or ice cold in the room very hard to get a happy medium. I stayed for business all I wanted was somewhere cheap and cheerful, and it fit the bill. I doubt I would stay again at that price. However the staff were friendly enough and happy to give advice on where to eat etc.
Stayed 1 night in Nov 2021

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
London hotel
Stayed at hotel last night because of tube strike . Staff were very friendly and helpful . Room was very clean and shower worked well . Scrambled eggs for breakfast were tasty. Slightly worried about booking this hotel after reading other reviews but can only say our experience was very positive.
Stayed 1 night in Nov 2021

8/10 Good

lorna_

Liked: Staff & service, property conditions & facilities, room comfort
Gig night
Allowed me to check in early. Excellent for price and great location. Just had a dirty cup in my room. I washed it myself before use. With civid and just general hygiene, it wasn't ideal. But only fault. Everything else great.
Stayed 1 night in Oct 2021

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

2/10 Terrible

Binal

Stayed 1 night in Aug 2021

8/10 Good

darren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, tidy good value
First time at this hotel, having been staying in Shepherds Bush now for over a year with work. Tidy, clean and good for the money. Didn't get to experience breakfast as i was up and out too early, but i believe its a continental style.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2021

6/10 Okay

Love

Business traveller
Disliked: Staff & service, property conditions & facilities
No breakfast as part of booking and room had been smoked in
Stayed 2 nights in Apr 2021

6/10 Okay

Guilherme

Stayed 1 night in Jan 2021

6/10 Okay

Guilherme

Stayed 7 nights in Dec 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Stayed 4 nights in Dec 2019

8/10 Good

Christine

Stayed 1 night in Oct 2019

8/10 Good

Baltatu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

8/10 Good

Beau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good area , great AC
Good area, great AC
Stayed 5 nights in Jul 2019

6/10 Okay

SALEH

Liked: Cleanliness
Stayed 6 nights in Jul 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No air conditioning as advertised.
There was no air conditioning as advertised. So on the hottest day of the year we were in a tiny box room which reached 36 degrees. There were bugs in the shower. A fire alarm went off at 6am and we were given no information as to what happened. Staff moved us to a different room with no air conditioning but more space. However staff were quite unhelpful. And a tad rude.
Stayed 3 nights in Jul 2019

4/10 Poor

Sangwon

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

6/10 Okay

Paula, gravesend Kent

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
staff need more training in how to speak to people on arrival and on the phone
Stayed 1 night in Apr 2019

6/10 Okay

Paula

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
i think the evening staff need more training on how to greet people and how to speak over the phone
Stayed 1 night in Apr 2019

8/10 Good

Craig, Birmingham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent stay
Good comfortable stay. great shower, fresh towels, decent breakfast and great wifi
Stayed 2 nights in Mar 2019

10/10 Excellent

Hugo, San Diego

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good breakfast, clean rooms, spacious room. Close to bus station and many restaurants around the area.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Good location and Helpful staff. Breakfast was good and plenty to eat.
Stayed 5 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

Bez

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and near to the Theatre and tube trains
Stayed 2 nights in Nov 2018