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Reviews of Shoreditch Studios by Allô Housing

Shoreditch Studios by Allô Housing
5 Fanshaw St, London, England

Reviews

5.6
Rating 10 - Excellent. 3 out of 41 reviews" "
Rating 8 - Good. 9 out of 41 reviews" "
Rating 6 - Okay. 14 out of 41 reviews" "
Rating 4 - Poor. 7 out of 41 reviews" "
Rating 2 - Terrible. 8 out of 41 reviews" "

6.8/10

Cleanliness

5.8/10

Staff & service

6.2/10

Amenities

5.6/10

Property conditions & facilities

Reviews

4/10 Poor

Leonie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful place with disgraceful customer service
The place itself isn’t bad if you remove the fact there were dead bugs in the shower and the room smelt disgusting. The biggest issue we are still facing is the disgraceful customer service. The £200 deposit still hasn’t been refunded back to my account, despite it being 17 working days (almost 4 weeks) since check out. Every time I inquire I’m told “it’s on it’s way”. Awful awful place and not worth the hassle. Also the photos they provide look nothing like where you’ll stay. Despite all the shocking places I’ve stayed in, I’ve never left 1 negative review so I hope this puts things into perspective. Please just don’t waste your time here.
Stayed 1 night in Feb 2020
Response from Customer Care Team on 11 Mar 2020
Dear Leonie, We appreciate you reaching out on Expedia to notify us of your concerns related to your recent stay at our property and apologize if you experienced any inconsistency in our service, we have read your review with our utmost attention and will take note of your constructive remarks. Again, we genuinely appreciate the time you took out of your day to inform us of the inadequacies you experienced during your stay and we sincerely hope that you will allow us another opportunity to demonstrate our true level of hospitality and interest in serving you properly in the future. Kind regards, Your Customer Care Team

6/10 Okay

Elina

Disliked: Cleanliness, room comfort
Stayed 1 night in Feb 2020
Response from Customer Care Team on 14 Feb 2020
Dear Elina, Thank you for sharing this review with us and Expedia readers. Can you please provide us with some more information about the issues that you have during your stay in order to take corrective measures. Kind regards, Your Customer Care Team

2/10 Terrible

James

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Customer Care Team on 27 Dec 2019
Dear James, Thank you for sharing this review with us and with Expedia readers, we are very sorry that your stay with us was not good at all, we would like to have some more information about the issues that you had in order to resolve them as soon as possible. Once again we thank you for your time and we hope you can visit us again in the future. Kind regards, Your Customer Care Team

8/10 Good

Graham

Stayed 3 nights in Nov 2019

2/10 Terrible

Verified traveller

Stayed 4 nights in Jul 2019
Response from Customer Care Team on 12 Aug 2019
Dear Guest, thank you for sharing this review, can you please give us some more information about the issues that you had during your stay in order to take actions and improve. Kind regards. Your Customer Care Team

4/10 Poor

Eve

Liked: Cleanliness
Disliked: Room comfort
Bring your eye mask
Uncomfortable from the start as I was asked to email photo ID, a selfie and my card details. There has been a £200 pending from my account since I stayed 3 nights ago however today it has come out of my account! (Will chase this today) There is a window too high up for me to pull the blind and there is some kind of security/street light on the other side. This illuminated half the room, glad a took my eye mask!
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019
Response from Customer Care Team on 7 Jun 2019
Dear guest, Thank you for sharing your review with us and with Expedia readers. Kind regards, Your Customer Care Team

6/10 Okay

Verified traveller

Stayed 2 nights in May 2019
Response from Customer Care Team on 29 May 2019
Dear Guest, Thank you for the time you spend to share your experince in our property with us and with Expedia users. Can you please give us some more information of the issues that you had in order to have a better understanding and correct them. Once again thank you for your time. Kind regards, Your Customer Care Team

6/10 Okay

Nicole, Edinburgh

Travelled with partner
There was no hair dryer,the shower was extremely tiny,if you are a tiny bit over the average size of a normal person,you will not fit in the shower. The different codes to remember to get in is a bit of a hassle.
Stayed 3 nights in May 2019
Response from Customer Care Team on 25 May 2019
Dear Nicole, We strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics. Rest assured that we are going to follow up about the hairdryer as all oru properties need to have one. Thank you for sharing your impressions about the codes, is a very good point that we are taking into consideration. Again, we genuinely appreciate the time you took out of your day to inform us of the inadequacies you experienced during your stay and we sincerely hope that you will allow us another opportunity to demonstrate our true level of hospitality and interest in serving you properly in the future. Kind regards, Your Customer Care Team

6/10 Okay

brendan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
A challenging stay.
Was not sent the key codes, but fortunately read a review that said you must have them. Phoned and was given them, but had I not done so, we would have been stuck. The loo stank and the machinator came on at 5am, found the isolator switch and was able to turn it off. Fecal matter was continually backing up into the bowl, not nice. Blinds do not cover windows so bring an eye cover. The key codes were temperamental and on one evening 1.30am after failing to gain entry we had to return to our friends and ask them to come back and try for us. After three attempts they got us in, but by then it was 3am! You get what you pay for, but though the loos were bad, it was the main door lock that really spoilt things for us.
Stayed 3 nights in May 2019
Response from Customer Care Team on 25 May 2019
Dear Brendan, We are sincerely grateful for the time you spent to share your comments on your recent stay in our property, your detailed review will certainly assist in order to keep on improving the quality of our services for our valued guests. Again, we genuinely appreciate the time you took out of your day to inform us of the inadequacies you experienced during your stay and we sincerely hope that you will allow us another opportunity to demonstrate our true level of hospitality and interest in serving you properly in the future. Kind regards, Your Customer Care Team

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Terrible
The sign in/security deposit service was terrible after hours of taking photos and phone calls, we had to end up giving my bank details over the phone!. After all of that we got into our room to find it wasn't anything like the photos. The bed was broken and i was unable to fix it and from the looks of it someone had tried to fix it with duct tape! while under the bed I also noticed a lot of dust and dirt. The toilet was tiny and having long legs made the job of sitting down on the toilet extremely hard the flush was also very loud and weak, with a very unpleasant odour coming from it. There was also a street light outside that the blinds did nothing to hide the shine from. The only good thing I can say about this room is that it was in a great location.
Stayed 2 nights in Apr 2019
Response from Customer Care Team on 4 May 2019
Dear Guest, We are really sorry to hear that you did not enjoy the experience in our property to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to. Once again we thank you for sharing this valuable feedback with us, please rest assured that the information you have provided will be used accordingly to enhance our future guests' experiences among us and we hope you will visit us again in the future.

6/10 Okay

Jonathan

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Feb 2019
Response from Allo Housing, Customer Care Team on 9 Mar 2019
Dear Jonathan, We greatly appreciate the time you spent to review your recent experience in our studios. At Allo Housing we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. We look forward to receiving you again soon! Best regards,

4/10 Poor

Renan

Disliked: Property conditions & facilities, room comfort
Will not be going back!
The check in process was very long and complex. The WiFi was useless, couldn't get on anything. The room was also very noise and could hear people talking and from the street, day and night. The apartment had also a sofa so badly stained that I couldn't even dream of sitting on it. Will not be going back!
Stayed 4 nights in Feb 2019
Response from Cristina, Customer Care Team on 28 Feb 2019
Dear Renan, Thank you for bringing this issues to our attention. I sincerely apologize for the wifi connection, for it was tangled with another line and we fixed it, and we understand your frustration. We try to maintain the highest standards of service, but it’s clear we fell short in your case. Sincerely,

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service
th e odour from the toilet was appalling. Not refunded my deposit
Stayed 5 nights in Jan 2019
Response from Cristina, Customer Care Team on 3 Feb 2019
Dear guest, Thank you for your comments. We are deeply sorry to hear about this inconvenience, for we tried to fix it as soon as possible so you could feel at ease in our studios. The deposit, as specified on the booking information, is reversed back within 14 working days after the check out. We hope our front desk team could be as helpfull as possible and you had a fine end of the stay. Sincerely,

8/10 Good

C, North Wales

Liked: Cleanliness, property conditions & facilities
Basic accommodation in a good location
We only wanted a place to stay the night as we were going to be out all day so to this respect, the place had all we need it. The apartment was cleaned and equipped with a kitchen and bathroom. We were in the basement together with other 4 apartments and the only problem was that you could hear everything. So it could be quite noisy in the mornings when people getting up and leaving the apartments.
Stayed 2 nights in Nov 2018
Response from Allo Maisons, Cristina, Customer Care Team on 16 Dec 2018
Dear C, Thank you for the review! Allo Maisons appreciates when our customers take time to leave a note about us! We are glad you experienced our world-class studios and hope to see you soon! Best regards,

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
stinky toalett. apartmemt for homless people. its not better then with hostel 1 star
Stayed 3 nights in Nov 2018
Response from Cristina, Customer Care Team on 4 Dec 2018
Dear guest, We are really sorry to hear about your experience, for it is definitely not an usual comment for the property. We are now checking the toilet issue you mentioned, for it does not give us much trouble. Please do not hesitate to contact us if you have any suggestion of improvement.

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Absolutely terrible
Pretty terrible place to stay! Major warning to anyone who thinks they can get a cheap deal and stay in somewhere relatively nice. These 'studios' are basement apartments and there is no ventilation. Walls are paper thin so you can hear the people next to you. We paid for a room with a sofa and did not receive one. We were moved into a slightly bigger room with no sofa and then the toilet was faulty. The entire apartment started smelling like sewage so we decided to vacate with 4 more days left on our stay. Completely unacceptable and particularly for the amount of money we spent on a 7 day stay. Would NEVER recommend staying at Allo Maisons. Customer service was terrible when we attempted to speak to them about the toilet issue and we didn't hear from them so we left. Beware anyone who books with this 'hotel'. Only plus side was the location.
Stayed 7 nights in Sep 2018
Response from Cristina-Customer Care Team on 28 Sept 2018
Dear guest, Thank you for bringing this issuses to our attention. We sincerely apologize for the studio our system assigned you, for which we are compensating you with a 15% refund. We have also fixed the toilet in the studio so this situation never happens again in the future. Sincerely,

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Great for business in the city
Great location and nice clean room. Self check-in is a bit of a faf, make sure you contact them before you arrive to get codes etc.
Stayed 2 nights in Sep 2018
Response from Cristina- Customer Care Team on 19 Sept 2018
Dear Guest, Thank you so much for your comments! We are glad you enjoyed your stay with us, even though the start was not the perfect one we always want guests to have! We hope to see you soon in the future. Best regards,

6/10 Okay

Verified traveller

Basic but good value for money
Basic, but had everything we needed. For the price, it was reasonable and the area was convenient
Stayed 3 nights in Sep 2018
Response from Cristina on 12 Sept 2018
Dear Guest, Thank you so much for your comments! We are glad you stayed with us and hope to see you soon in the future! Best regards,

10/10 Excellent

Kev, Wales

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great find in a great area
Was very pleased with my apartment, may not look exactly the same as in pictures featured on here but is close enough... Everything was clean and comfortable, basic amenities, kettle, plates, towels, microwave...and TV has a great selection of digital channels which I enjoyed. Area was decent and only a 10 minute walk to Old St tube station. Lots of places to eat on Old St, very much enjoyed the 2 vegan places I found - Arancini Brothers and Redemption Bar - 42 and 320 Old St. Would be happy to stay again in future, good communication from the hosts through e-mail.
Stayed 2 nights in Aug 2018
Response from Cristina on 30 Aug 2018
Dear Kev, Thank you very much for your comments! We take pride in giving outstanding service here at Allo Maisons. We are glad to hear your visit was no exception! We hope to see you soon in the future. Best regards,

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant Apartment and Super Location
Excellent Location and Apartment had everything that I needed for the week
Stayed 4 nights in Aug 2018
Response from Cristina on 17 Aug 2018
Dear Laura, Thank you so much for your comments! We appreciate when our guests take time to leave a review our properties! We are glad you enjoyed your stay and hope to see you soon. Best regards,

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Studio Great Location
Great location and everything I needed for my weeks in the city - would highly recommend
Stayed 4 nights in Jul 2018
Response from Cristina on 17 Aug 2018
Dear Laura, Thank you so much for your comments! We appreciate when our guests take time to leave a review our properties! We are glad you enjoyed your stay and hope to see you soon. Best regards,

2/10 Terrible

Maria F

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
LIKELY A SCAM
LIKELY A SCAM - I booked for two nights, knowing I would have to leave a deposit IN the premise when I would get there (as it explicitly says in their ad) and that was fine with me. But on the day that I was supposed to do check-in (actually a few hours before), they sent me an email telling me that in order for them to be able to send me the code to enter the premises, I would have to send them VIA EMAIL (NOT in the hotels.com page) in a word document ALL the financial information of my credit card. Not only does Hotels.com always warn you of NEVER doing that and sending any information of that kind, but off course that is one very easy way to clone your credit card. Since I said I would not do it they told me they could not let me in the premise. So I called hotels.com to report the situation and ask for a full refund given their shady ways, and all they could do was refund me one night (although they recognized that the process of Shoreditch Studios by Allo Maisons was completely incorrect and disloyal). The people from Shoreditch Studios by Allo Maisons send me an email apologizing and whatnot, and after many emails of me demanding a full refund because they CLEARLY LIED in their ad, they told me they would refund me for the remaining night. THAT NEVER HAPPENED. So be VERY CAREFUL with this place, I do NOT recommend it AT ALL and DO NOT send them any financial or credit card information!!!
Stayed 2 nights in Jun 2018
Response from Cristina on 1 Sept 2018
Dear Maria, We are sorry to hear about your experience. We clearly explain through Hotels.com the booking and check in process so they can also have proof about them. Please do not hesitate to contact us if we can explain you something else. Best regards,

4/10 Poor

Johanna, Melbourne

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
When I arrived I knew I was given the wrong room type (downgraded). The property was good to offer a 10% discount because of in invonvience straight away. Unfortunately I'm not sure if this is enough with the condition of the apartment. Day one I realise the slats on the bed is broken (not a great night sleep) and absolutely no airflow or any form of cooling is offered so I slept on a hotbox! I woke up feeling terrible! The place was soooo dusty I had a serious allergy breakout and had to practically overdose on antihistamine to try to survive. Again the property responded quickly and brought a small fan and had maintenance fix the bed. The following day I go to make dinner, a kitchenette is great until you realise you have everything apart from cutlery, I asked for some but nothing was supplied. Again the following day the bathroom light blows, the property again responded quickly. As a whole, the apartment wasn't great, it was overheated, very dusty (and likely mouldy in pipes and so forth), small (to be expected for London) and cheap furnishings offered. They could use with an upgrade of the bed atleast and get some airflow in there. The entrance was dirty, uninviting and smelled poorly. Sadly I tried to spend as little time possible there as it was so uncomfortable. I won't be recommending this property to any one or any of my clients (I work in the industry) and won't be using their apartment facilities again.
Stayed 8 nights in Jul 2018
Response from Cristina on 4 Aug 2018
Dear Johanna, We are sorry your stay was not the most pleasant one. We appreciatte your comments and hope we can improve our standarts to offer a better service. Best regards,

4/10 Poor

Sandra, Londres

Travelled with partner
Disliked: Cleanliness
Par où commencer, arriver a19h30 aillent pas le code de la porte j’appelle le numéro qui est affiché sur le site qui n’est pas attribué. Désespère je sonne chez un voisin qui descend et nous aide à trouver le numéro, la on me répond que j’ai n’est pas Accès à la chambre car il manque je ne sais quoi comme papier nous somme restez 1h30 devant la porte dans le froid sachant qu’on est en plein mois de décembre et qu’il ne fait pas 30 degrés. Enfin le code remis nous arrivons dans un appartement au sous sol de l’immeuble, nous rentrons dans l’appartement et la surprise le studio ne ressemble pas du tout au photos du site, pas très grave et surtout envie de prendre douche pour ce réchauffé, je rentre dans la cabine de douche et trouve de la moisissure !Fini de me doucher après avoir vu ça et bien dégoûté je range mes affaire dans le placard et ma valise sous le lit je découvre des choses sous le lit curieuse je fouille et vois du linge sales humide de au moins 3/4jous qui empestait le studio, le parquet était des morceaux de boit posé directement sur le sol on pouvais voir à travers, le ménage n’a pas été fait on pouvait voir que locataire d’avant avait manger des céréales. Fatiguée de cette journée nous Décidons de regarder la télé dans le lit, comme dans l’annonce était marquée Netflix était inclus, heureusement que j’avais un compte car le code ne fonctionnait pas et le wifi était inexistant, enfin réussi à mettre la télé nous allons dans le lit et là des miettes de dans !
Stayed 6 nights in Dec 2019
Response from Customer Care Team on 16 Dec 2019
Dear Sandra, We are really sorry to hear that you did not enjoy the experience in our property to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to. Again, we genuinely appreciate the time you took out of your day to inform us of the inadequacies you experienced during your stay and we sincerely hope that you will allow us another opportunity to demonstrate our true level of hospitality and interest in serving you properly in the future. Kind regards, Your Customer Care Team

6/10 Okay

Cristina

Disliked: Cleanliness, property conditions & facilities
No es una tortura
Deben tener claro que todo lo que leen es cierto: es un sótano, frío, ruidoso y los baños están llenos de moho y no muy limpios (eso a mi parecer es lo peor). No esperen ninguna clase de soporte u atención, tuve un problema y no era posible cerrar la puerta de mi estudio, los contacté y hasta la fecha no he tenido respuesta al respecto (tuve que dormir una noche con la puerta abierta, yo misma terminé arreglando el problema). En lo positivo, la cama es cómoda, el internet y Netflix funcionan bien. El estudio está ubicado cerca al centro y es posible encontrar muchos restaurantes, bares y tiendas a corta distancia, también hay buen acceso a transporte público; en los servicios no se menciona pero mi estudio tenía secador. Creo que no volvería a hospedarme allí, pero no fue una tortura.
Stayed 7 nights in Nov 2019
Response from Customer Care Team on 20 Nov 2019
Dear Cristina, Although we sincerely regret your disappointment with your stay in our property, we would like to thank you for sharing your comments as it will help us to identify areas of concern and act immediately so as to enhance our future guests' experience among us. Again, we genuinely appreciate the time you took out of your day to inform us of the inadequacies you experienced during your stay and we sincerely hope that you will allow us another opportunity to demonstrate our true level of hospitality and interest in serving you properly in the future. Kind regards, Your Customer Care Team

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019
Response from Customer Care Team on 15 Jul 2019
Dear Guest, Thank you for the time you spend to share this review with us and with Expedia readers. We are very sorry that your stay with us was not good enough, if you can please provide us some more information about the issues during your stay, in order to take actions and improve them. Kind regards, Your Customer Care Team

6/10 Okay

Eirik

Liked: Cleanliness, staff & service
Service was excellent, inexpensive stay, ok price!
Arrived late to a building that appeared as empty, no outside lighting, appartment is in basement and is quite okay for the price you pay, bed could be more comfortable, bathroom very small. Sound carries from other appartments. All in all, you get a cheap stay close to everything in Shoreditch, and service from office my Mail and phone was excellent.
Stayed 2 nights in Jun 2019
Response from Customer Care Team on 21 Jun 2019
Dear Erik, Our guests' comments provide us with an opportunity to see our property through their eyes giving us insight into any service that may have room for improvement to enhance our future guests' stay among us, therefore we are grateful for the time you spent to share a review of your personal experience, please rest assured that your comments have been taken onboard and forward to our management team. We look forward to your next visit in order to make your experience better. Kind regards, Your Customer Care Team

10/10 Excellent

Alessia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019
Response from Your Customer Care Team on 14 Jun 2019
Dear Alessia, Thank you for this amazing review. We look forward to your next visit. Kind regards, Your Customer Care Team

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Staff & service
Nos gusto la ubicacion, cerca del metro autobus etc. No nos gusto el lavabo muy pequeño.
Stayed 3 nights in May 2019
Response from Atención al cliente on 25 May 2019
Estimado Huésped, Muchas gracias por el tiempo dedicado a compartir sus impresiones personales con nosotros y con los usuarios de Expedia. Hemos tomado nota de sus comentarios acerca del lavabo y lo tendremos en consideración para futuras mejoras. Esperamos su próxima visita. Un cordial saludo, Equipo de Atención al cliente

6/10 Okay

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, amenities
Jeg synes lokalisasjon er fint,men første som skjedde var at sengen var ødelagt, så man måtte vente 2 timer på en reparatør. Så var det veldig lytt, noe som gjorde at man ble vekket av at naboen over bråket vanvittig til tider. Det var ingen ventilasjon der, som gjorde det varmt til tider. Så var det i en kjeller med en trang gang ned. Så var det 200£ i depositum, noe man skal få tilbake ila 14 dager. Synes det er sjukt bare det
Stayed 3 nights in May 2019
Response from Customer Care Team on 29 May 2019
Dear Guest, We sincerely appreciate the time you spent to share your comments following your visit to our property, our guests' feedback is of utmost importance to ensure our demanding standards of service at all times, please accept our sincere apologies for any inconsistency you may have experienced during your stay. Please accpet our most sincere apologies for the inconveniences with the bed, rest assured that we are going to invesitigate what happen. Again, we genuinely appreciate the time you took out of your day to inform us of the inadequacies you experienced during your stay and we sincerely hope that you will allow us another opportunity to demonstrate our true level of hospitality and interest in serving you properly in the future. Your Customer Care Team

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience
The other user pointed out. In order to enter the flat, I needed give them all the financial information of my credit card on their web page (NOT in the hotels.com page). I did not feel comfortable doing it, but I did it because changing to another hotel is too costly for us. I should have checked the comment before I booked here. What's more, it takes more than 14 working days to get my deposit back (get it around 17-18 working days after sending many messages to them). It was totally unacceptable.
Stayed 2 nights in Mar 2019
Response from Customer Care Team on 31 Mar 2019
Dear guest, We would like to thank you for your comments regarding your recent stay with us. We apologize if we did not explain correctly the validation processin advance, for this information is requested in most lodgings and since we do not have a front desk we need the guest to complete it through the link. This can also be found on the property main site before booking. We hope the rest of the stay and the studio met your expectations. Best regards,

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Das Apartment war super gemütlich und perfekt ausgestattet. Leider waren die Wände sehr dünn und es war dadurch ziemlich laut. Für ein sightseeing Urlaub in London würde ich die Unterkunft auf jeden Fall weiter empfehlen.
Stayed 4 nights in Mar 2019
Response from Customer Care Team on 28 Mar 2019
Wir möchten uns ganz herzlich bei Ihnen für Ihre Kommentare zu Ihrem Besuch bedanken. Sie helfen uns, zu verstehen, wie unsere Gäste Ihren Aufenthalt bei uns erleben. Unser Hauptwunsch besteht darin, maximale Zufriedenheit bei unseren Gästen zu erzielen und es freut uns zu hören, dass Sie Ihren Urlaub im Shoreditch Studios genossen haben. Wir sind stets bemüht, Premiumklasse-Standards zu bieten und sicher zu gehen, dass uns alle unsere Gäste mit wunderschönen Urlaubserinnerungen verlassen. Wir möchten Ihnen nochmals unseren Dank für diesen liebenswürdigen Bericht über unser Hotel aussprechen und freuen uns, Sie in Zukunft wieder bei uns begrüßen zu dürfen.

6/10 Okay

Verified traveller

Travelled with family
Das Gebäude des Apartments war relativ schwer zu finden. Es waren insgesamt 3 Codes von Nöten, um reinzukommen-sehr umständlich. Die Wohnung war brutal hellhörig und die übrigen Mitbewohner haben bis früh morgens lautstark Party gemacht. Das Apartment war ein Kellerzimmer wo kein Fenster geöffnet werden konnte. Die Bilder in der Beschreibung sind nicht korrekt.
Stayed 2 nights in Dec 2018
Response from Cristina, Customer Care Team on 6 Jan 2019
Dear guest, Thank you for your comments, we are sorry to hear about your experience, for it is not a normal occurrence at the property. The building is bright red and white so it is not that difficult to find and the codes are useful so you do not loose the keys, and it is safer to avoid intrussions. For the other guests we do apologize, for all of them are informed they need to respect the others as well. The pictures we advertise are from 6 different studios we do offer, so you have for sure one of them depending on the category chosen (for 2, 3 or 4 guests) We hope the rest of your stay was pleasant though. Best regards,

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Bagno di un metro quadrato, lavandino inesistente. È un sottointerrato, la finestra si apre a malapena, c'era una caldaia accesa per tutta la struttura molto molto rumorosa, i vicini si sentivano anche quando parlavano (raramente) piano. Servizio da rivedere Per il resto, pulizia top, cucina utile e nuova.
Stayed 3 nights in Dec 2018
Response from Cristina, Customer Care Team on 16 Dec 2018
Dear guest, Thank you for the review! We appreciate when our customers take time to leave a note about us! We are glad you experienced our world-class studios even though the small improving points you mentioned need to be fixed, and hope to see you soon! Best regards,

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities
La localizacion excelente, es una pena q no tenga luz natural y no se pueda abrir ninguna ventana. Esta muy bien para una pareja y un par de dias. Eche de menos un espejo en el baño.
Stayed 2 nights in Dec 2018
Response from Cristina, Customer Care Team on 9 Dec 2018
Dear guest, Thank you so much for the review. Allo Maisons appreciatten when our guests take some time to write about us! We hope you had a lovely stay and we will keep the mirror thing in mind to provide one for future visits. Best regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018
Response from Cristina- Customer Care Team on 10 Nov 2018
Dear guest, Thank you for the review! Allo Maisons appreciates when our customers take time to leave a note about us! We are glad you experienced our world-class studios and hope to see you soon! Best regards,

6/10 Okay

Verified traveller

Stayed 3 nights in Nov 2018
Response from Cristina- Customer Care Team on 10 Nov 2018
Dear guest, Thank you for the review! Allo Maisons appreciates when our customers take time to leave a note about us! We are glad you experienced our world-class studios and hope to see you soon! Best regards,

10/10 Excellent

Cristine, sicilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
L'esperienza presso lo Shoreditch Studio by Allo Maison è stata talmente positiva che sia io che Daniele non avremmo voluto andar via. Dopo solo pochi giorni ci sembrava di essere a casa nostra. La casa è graziosissima e sebbene possa sembrare piccola in realtà ha tutto quello di cui si ha bisogno per vivere comodamente dentro una casa. Esperienza da rifare. TOP
Stayed 5 nights in Oct 2018
Response from Cristina- Customer Care Team on 30 Oct 2018
Dear Cristine, We take pride in giving the best of the services here ar Allo Maisons. We are more than glad to hear your visit was no exception, thank you so much for leaving this wonderful comment! We hope you had a lovely stay and to see you soon! Best regards,

6/10 Okay

Verified traveller

Le fait que ce soit en sous sol est derangeant. Une literie d un des studios est mediocre. Par contre studios propres.
Stayed 2 nights in Oct 2018
Response from Cristina- Customer Care Team on 30 Oct 2018
Dear guest, Thank you for your comments. We are sorry your stay was not as pleasant as we try to offer, for the pictures show the studios are in basements. We hope you enjoyed your trip to London and we will have a look at the bed linen. Best regards,

6/10 Okay

Sabrina

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Damp and noisy - but good location
The check in was some kind of tricky because you needed to fill out forms for deposit and send pictures of your passport and a new picture showing your face - in times with lots of scam, this didn't feel to safe. At our arrival everything went smoothly when checking in, and our room was clean and tidy. The small kitchen came in handy, but it lacked some bowls to eat from. The bathroom was very small, and the toilet kept on making weird sounds (but we found out that you could switch off the power - just had to remember to switch it on again when using it). The shower was one of the big downers here. It was either scorching hot or freezing, and the water pressure was really bad. Also, the walls was paper thin and we could hear everything the neighbors said and did. We also tried to watch some news at the TV, but it couldn't connect to the cable-network or Wifi. At nighttime it was relatively quiet considered the neighborhood, but are you looking for something peaceful - look somewhere else. The room was really damp, and the possibility of ventilating was few. If this stay had been it the worst summerheat, I don't think this would be an healthy environment to live in.
Stayed 4 nights in Aug 2018
Response from Cristina on 1 Sept 2018
Dear Sabrina, Thank you for your comments! We are glad you enjoyed your trip and we will note the improvements you left us in the review! We also hope to see you soon back! Best regards,