Apartment, 1 Bedroom | Private kitchen
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Reviews of Soho Lofts by Q Apartments

Soho Lofts by Q Apartments
11 Bourchier Street, London, England

Reviews

8.8

Excellent

Rating 10 - Excellent. 17 out of 33 reviews" "
Rating 8 - Good. 13 out of 33 reviews" "
Rating 6 - Okay. 1 out of 33 reviews" "
Rating 4 - Poor. 0 out of 33 reviews" "
Rating 2 - Terrible. 2 out of 33 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Massimo

Travelled with partner
Disliked: Property conditions & facilities
Honestly I’m very upset. Booked originally another location because it was closer to where I needed to go. They moved me last minute to another area in an extremely busy corner. There was noise from street all night long and didn’t sleep for my entire stay. Now they are refusing to compensate me. They put me in a further location which I spent more in cabs and didn’t sleep which resulted in my not having energy to visit city during the day. Really it ruined my vacation!!! I am extremely upset. I hope that you can help to get us some compensation.
Stayed 5 nights in Sep 2022

8/10 Good

Guillermo

Liked: Cleanliness, amenities, property conditions & facilities
Definitely staying there again when back in London
Stayed 2 nights in Dec 2021

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 9 nights in Jun 2022
Response from Q Apartments on 28 Jul 2022
Thank you for the 10!

8/10 Good

Isabelle

Liked: Cleanliness, room comfort
Great location near subways, tons of restaurants and bar and 10-15 minutes walk from a few museums and attractions. It was clean. Space is smaller than it appears on photos. For my check in I had to contact them. They did not contact me. So that's a bit annoying. The deposit refund, I'm also chasing. The bed was alright, the pillows were rocks and the bathoom pocket door in our unit did open 2/3 of the way. It's severely scratched from something in the wall.
Stayed 8 nights in May 2022
Response from Q Apartments on 10 Jun 2022
Thank you for your feedback - we appreciate that.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness
Stayed 1 night in May 2022
Response from Q Apartments on 10 Jun 2022
Thank you for your review.

10/10 Excellent

Dally

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Apartment was clean, had very good privacy with the double blinds, great space and having netflix is always a bonus.
Stayed 1 night in Jan 2022

2/10 Terrible

Cristian

Disliked: Cleanliness, room comfort
Stayed 4 nights in Nov 2021

10/10 Excellent

Wayne

Stayed 1 night in Nov 2021

10/10 Excellent

Satjeet

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2021

10/10 Excellent

alexander

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great location, lovely apartment. Would definitely stay again! Thanks. Alex
Stayed 2 nights in Nov 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Only problem was with the administration. I had to chase them for the details about getting into the property. On arrival we put our valuables in the safe using the code we were given it immediately locked and we were not able to open it. Four phone calls and a week later until it was fixed. This is a fabulous location in the middle of soho surrounded by lovely restaurants and bars. We were able to walk all over London from this convenient flat. Despite the area being very busy in the evenings the flat was quiet and we had no problem sleeping
Stayed 14 nights in Jul 2021

10/10 Excellent

Philip

Travelled with group
Liked: Cleanliness, room comfort
This was my second stay and the only complaint is that there is no lift.
Stayed 4 nights in May 2021

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, room comfort
Great Soho Apt
Great central Soho location. Apartment is very well proportioned, feels open and spacious even though it isn’t massive. Cannot fault the cleanliness or the comms. Looking forward to returning for many more work trips!
Stayed 1 night in May 2021

6/10 Okay

Rachel

Business traveller
Property is tiny compared to the look in pictures. I had to stand on chairs to be able to reach glasses. There’s 4 flights of steep stairs to climb, I hope you travel light. No tea/coffee or cleaning products provided. I’ve now been waiting 17 DAYS for the £500 to be returned and I’ve just been told I need to wait another 5-7 days due to weekends! I would NOT recommend booking here
Stayed 3 nights in Mar 2021
Response from Q Apartments on 28 Apr 2021
Thank you for your feedback.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fabulous Apartment with everything you need for a city break stay. Excellent location in the heart of Soho close to theatres and quirky shops. One disadvantage is that there is no light in this property.
Stayed 2 nights in Apr 2021
Response from Q Apartments on 28 Apr 2021
Thank you for the 5/5!

8/10 Good

Mark

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2021
Response from Q Apartments on 28 Apr 2021
Thank you for your review!

10/10 Excellent

Chris

Liked: Cleanliness, room comfort
Soho escape
Very friendly staff and easy check in. Comfortable room.
Stayed 1 night in Nov 2020

8/10 Good

Philip

Business traveller
Liked: Cleanliness, room comfort
Soho stay
The apartment and its location were excellent. The only issues were that I wasn’t aware that it was only serviced if you stay 5 days or longer. Not a problem except that meant no fresh towels until I phoned and asked for some. There is a washing machine though. Also the shower didn’t drain properly. I would however definitely stay there again.
Stayed 4 nights in Sep 2020
Response from Q Apartments on 26 Oct 2020
Thank you for your review - we hope to welcome you back in the future.

10/10 Excellent

Cindy, London

Business traveller, Travelled with partner
Liked: Cleanliness, amenities
Beautiful place, all you could want in an apartment. Great location.
Stayed 1 night in Jun 2020
Response from Q Apartments on 17 Jul 2020
Thank you for your feedback

8/10 Good

Kim

Liked: Cleanliness, room comfort
Amazing apartment
The room was amazing as it was a lovely apartment.
Stayed 1 night in Apr 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Nice place in Soho
Great location and modern finish room, clean and as described. Would book again. Communication was good.
Stayed 1 night in Mar 2020

8/10 Good

Anne

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Great apartment - check in staff need training.
The apartment was great. Very comfortable and perfectly situated. My only issue was the system to get check in details. I had to chase on the day of my arrival, no-i=one responded to my email. I then called to be told I had already been sent my check in details. When I advise them I had not received them, it took an age for them to work out the issue and resend. It could have been so simple if they had only resent the original details without me being questioned and being told I already had the details when it was obvious I had not.
Stayed 1 night in Jan 2020
Response from Q Apartments on 31 Jan 2020
Thank you for your review.

10/10 Excellent

Amit

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Q Apartments on 31 Jan 2020
Thank you for your review.

10/10 Excellent

Darron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent apartment in vibrant and noisy location
I thoroughly enjoyed my stay at Q Soho. There is not any management on site but their communication and directions were excellent. I had one small problem with the safe and once I contacted the management team, who were very helpful, it was promptly addressed. The apartment is a perfectly located for exploring London. So many major tourist sites are within walking distance. The area is vibrant and busy with many restaurants and bars. Just be prepared for noise as the area is busy and there is quite a lot of noise at night. If you are a light sleeper the apartment may not be ideal for you. The apartment is well laid out with a compact kitchen and washer. The adjacent bedroom was comfortable with a compact but well laid out ensuite, There was not a balcony or patio as mentioned on this website. I think that this may be an error on this wedsite as I doubt that any apartment have them. I would certainly stay here again if I was in London.
Stayed 8 nights in Jul 2019
Response from Q Apartments on 2 Aug 2019
Thank you for your review and your kind comments about the team.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Happy but not blown away
Great location, easy access, not recommended for single women travellers. Cleanliness not the best, bathroom and toilet not very clean on arrive
Stayed 2 nights in Feb 2019
Response from Q Apartments on 8 Mar 2019
Thank you for your review, we appreciate your feedback and will address the point you raised with the relevant team.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 6 nights in Jan 2019

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from Q Apartments on 24 Aug 2018
Thank you for your review.

10/10 Excellent

Wellington Luís

Travelled with family
Liked: Cleanliness, room comfort
Tudo perfeito
Tudo funcionou conforme imaginado
Stayed 8 nights in Jan 2023

8/10 Good

Thomas

Liked: Cleanliness, room comfort
good location for young travellers
very convenient location. but have to walk one level up by staircase which not convenient for travellers with luggages.
Stayed 4 nights in Dec 2022

8/10 Good

Elisabeth

Travelled with group
Liked: Cleanliness, room comfort
Stayed 3 nights in Nov 2022

10/10 Excellent

Mustafa Kareem Hasan

Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2021

10/10 Excellent

Sofie Simone

Travelled with group
Liked: Cleanliness, room comfort
Stayed 3 nights in Nov 2021