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Reviews of Sonder Museum House

4 out of 5
Sonder Museum House
Museum Street, Little Russell Street, London, England

Reviews

8.6

Excellent

Rating 10 - Excellent. 6 out of 10 reviews" "
Rating 8 - Good. 2 out of 10 reviews" "
Rating 6 - Okay. 1 out of 10 reviews" "
Rating 4 - Poor. 1 out of 10 reviews" "
Rating 2 - Terrible. 0 out of 10 reviews" "

9.6/10

Cleanliness

7.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Outstanding accommodations, great location, ease of use, modern, well lit, roomy, in the heart of London. Easy transportation, shopping, walking and sightseeing venues at your fingertips. Highly recommend.
Stayed 6 nights in Jul 2023
Response from Sonder on 17 Aug 2023
Thank you for your kind words. It's great you could enjoy your visit. We'd love to host you in another one of our great locations worldwide.

8/10 Good

Jennifer

Stayed 3 nights in May 2023

4/10 Poor

Lucinda

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
late check in only
Even though I was told I could get early check in, this was not honoured. In any case, regular check in is at 4pm and early only 2pm. Very disappointing.
Stayed 4 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, amenities
Stayed 3 nights in Nov 2019

10/10 Excellent

Doc, Vancouver

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean, modern, spacious, kitchen.
Stayed 5 nights in Sep 2019

6/10 Okay

Anne

Liked: Cleanliness
Disliked: Staff & service
Hot and Stuffy apartment in good location
We found the apartment to be very pricey for its amenity as it doesnt have air conditioning and is very hot and stuffy in summer. If you open the window for ventilation you hear noisy pub drinkers in the pub across the road. So would not advise staying there when the weather is warm... it may be better in winter. We were also frustrated with the late check in time of 4PM and the inability to leave luggage in the apartment. We were advised to use a luggage storage service called Stasher with a supposed 20% discount but this discount was not genuine as all the other stores offering luggage storage options were offered at the same price or cheaper. Given the high price of this apartment I would not recommend it... though its strongest point was its convenient location.
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular penthouse flat with balcony. The staff was extremely helpful and friendly, centrally located.
Stayed 3 nights in May 2019

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An amazing experience!
We were totally blown away by the excellence of the experience of renting our "Sonder" apartment in London. The apartment was delightfully clean and attractive without being fussy -- a place we could really relax with our two grandchildren, ages 9 and 12. They both want to live there permanently. The area was full of delightful shops and restaurants, and near two underground stations. We booked at the last minute and didn't read all the information material as carefully as we should have, but the staff was on hand to answer our questions whenever we needed them. So much better, (and more affordable), than a hotel stay
Stayed 2 nights in Apr 2019

10/10 Excellent

Chrissy, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious and comfortable. Brilliant location. Great communication with property.
Stayed 3 nights in Oct 2018

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
アパートメントタイプのホテルを希望してるならば、ソンダーは最もおすすめできるホテルの一つだ。美しいベッド、綺麗なキッチン、しっかりしたセキュリティ、どれも満足できた。2点ほど不満点、歯ブラシがなかったこと、包丁の切れ味が最悪だったことだ。
Stayed 4 nights in Oct 2019