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Reviews of St Paul's Hotel

4 out of 5
St Paul's Hotel
153 Hammersmith Road, London, England

Reviews

9.0

Wonderful

Rating 10 - Excellent. 579 out of 925 reviews" "
Rating 8 - Good. 245 out of 925 reviews" "
Rating 6 - Okay. 58 out of 925 reviews" "
Rating 4 - Poor. 28 out of 925 reviews" "
Rating 2 - Terrible. 15 out of 925 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So happy we stayed here. Lovely historic building, great whiskey bar (with friendly staff), walkable neighborhood -- and affordable rate. Would absolutely return!
Stayed 2 nights in Mar 2024

10/10 Excellent

Martha

Stayed 1 night in Mar 2024

8/10 Good

James

Stayed 5 nights in Apr 2024

10/10 Excellent

Andy, Cheltenham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property - good service - breakfast included. No bottled water in room was only downside.
Stayed 1 night in Apr 2024

10/10 Excellent

Mary Michaela

Stayed 1 night in Apr 2024

10/10 Excellent

KHANIA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Adam was especially welcoming and helpful! We also loved Melody Whisky Bar ✨
Stayed 5 nights in Mar 2024

10/10 Excellent

Michael

Stayed 1 night in Mar 2024

4/10 Poor

Stephen, Azeitão

Disliked: Cleanliness, staff & service, property conditions & facilities
Charged for breakfast directly by hotel before arrival. Then told restaurant closed during stay. Refused to deal with refund directly and told me to speak to travel agent. Had to spend 30 minutes on phone to travel. Room not cleaned one of the days. Common areas untidy. Nice building wasted by poor service and cleanliness.
Stayed 2 nights in Mar 2024

2/10 Terrible

Dean

Travelled with partner
Disliked: Staff & service
Upon arrival we were told there was an engineering fault in the room and we would have to find alternative accommodation. I’m yet to receive a refund

10/10 Excellent

Cristina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms , highly recommend
Stayed 1 night in Mar 2024

10/10 Excellent

Marlene

Liked: Cleanliness
The beautiful building so richly restored.
Stayed 3 nights in Feb 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very good, spacious, comfy bed and great bathroom. Loved the older building amongst very modern architecture too making it feel very unique. Restaurant and bar being refurbed so wasn’t open but several eateries nearby so not a problem.
Stayed 1 night in Feb 2024

10/10 Excellent

Bradley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in a great area with good transportation options and lots of food / drink options nearby. Rooms are well appointed and very comfortable.
Stayed 5 nights in Feb 2024

8/10 Good

Babatunde

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

6/10 Okay

David

Disliked: Staff & service, property conditions & facilities
No hot water on the first night of a 1 night stay. Bar and dining room closed on second day ….. no notification from the hotel in advance. Generally a little in need of refurbishment and poor re lack of a breakfast option
Stayed 2 nights in Feb 2024

10/10 Excellent

Carla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place with a lot of charm at a very fair price. Short walk to the Tube and a restaurant on site. Quiet neighborhood too.
Stayed 3 nights in Feb 2024

6/10 Okay

Martin

Travelled with partner
Liked: Cleanliness
Lovely building, room clean and well furnished. Room lovely and warm. Shower lush. Reception staff lacked hospitality skills (not rude just a bit inexperienced). Old building so pipes a bit noisy, could hear upstairs flushing the toilet and having a shower but no road noise and quiet otherwise.
Stayed 1 night in Feb 2024

8/10 Good

Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the Apollo
Stayed 2 nights in Feb 2024

10/10 Excellent

Moshe

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great experience. Adam, the front desk attendant was awesome and everyone was really welcoming and helpful.

10/10 Excellent

Luke

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 1 night in Feb 2024

10/10 Excellent

Don, Chichester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delightful reception, superb bar,,charming staff - Adam particularly
Stayed 1 night in Feb 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely little hotel in Hammersmith. Decor lovely, nice Whisky Bar. Value for money, something that is very rare in London.
Stayed 1 night in Feb 2024

10/10 Excellent

Imogen

Stayed 1 night in Feb 2024

8/10 Good

alison

Liked: Cleanliness, staff & service, property conditions & facilities
Put us in the wrong room. Fortunately it worked out since my daughter didn’t make it.
Stayed 3 nights in Feb 2024

6/10 Okay

Vanessa

Stayed 1 night in Feb 2024

10/10 Excellent

Scarlet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service
Nice old building but staff not great
Stayed one night and didn’t really feel it was worth the (high) price. Room a bit tired - broken equipment and stained furnishings- staff were brusque. Couldn’t get room with bath. Feels like it’s past its best I won’t be staying again
Stayed 1 night in Jan 2024

2/10 Terrible

YSV

Stayed 1 night in Jan 2024

8/10 Good

Gill

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff were very attentive and made you feel very welcome.
Stayed 2 nights in Jan 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
Loved this hotel. Super comfortable and warm. Only a short walk to the Eventim Apollo. Our room was very well equipped and the bathroom was superb. We are in the bar and the food was excellent as was the service. A whisky bar made it even better. We will definitely be back.
Stayed 1 night in Jan 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend!
Beautiful building, with clean, comfortable rooms and fantastic friendly staff. Would definitely stay again and hope to have time to enjoy their huge range of whisky next time.
Stayed 1 night in Jan 2024

8/10 Good

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very comfortable nook close to the desolation of hammersmith broadway
Stayed 2 nights in Jan 2024

10/10 Excellent

Paula

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Staff member at reception on check out wasn't particularly friendly

6/10 Okay

Tom

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Paula

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at St Pauls
Staff were excellent and attentive, friendly and efficient.
Stayed 2 nights in Jan 2024

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Adrian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Lauren

Stayed 2 nights in Jan 2024

10/10 Excellent

SInthavong

Stayed 1 night in Jan 2024

8/10 Good

Mandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very lovely hotel. Shame the accessible room had a step down. Good staff - friendly.
Stayed 2 nights in Dec 2023

8/10 Good

Nigel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very striking building, and a good change of use conversion. The room was comfortable and everything worked except the bedside speaker which was designed exclusively for iPhones - it wouldn't even switch on for me. The staff were a little frosty, I felt, and I would have appreciated being forewarned that there would be no room service on Christmas Day. Handy for Hammersmith and connections to Central London.
Stayed 3 nights in Dec 2023

10/10 Excellent

Benjamin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
An historic building with large grounds, a good restaurant and a Whisky centric bar at a reasonable price. A real treat in a crowded city.
Stayed 3 nights in Oct 2023

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Needed to walk 15 min to nearest tube location and it took additional time to get to the central London.
Stayed 1 night in Dec 2023

10/10 Excellent

Crystal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is older, but rich with history and rooms are nice and clean and quiet. Staff was nice and best of all was the restaurant. We had the best Sunday roast ever, then afternoon the the next day and the breakfast were also nice. Would stay again just because the food was so nice.
Stayed 1 night in Dec 2023

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Night away
Really good stay. Friendly reception staff. Very comfortable bed .
Stayed 1 night in Dec 2023

10/10 Excellent

Martina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very lovely stay at the hotel, and the staff was absolutely charming and helpful. Thank you!
Stayed 2 nights in Dec 2023

10/10 Excellent

Glenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away from home
We totally enjoyed our stay, we booked two rooms and it was not only next to each other but just those two rooms in that corner, it was so convenient. The rooms are so clean and beautiful. The bed was so comfortable, we really had a good sleep. The breakfast service was excellent. We are definitely coming back. It feels like home away from home.
Stayed 2 nights in Dec 2023