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Reviews of The Dover

2 out of 5
The Dover
42-44 Belgrave Rd, Victoria, London, England

Reviews

7.2

Good

Rating 10 - Excellent. 166 out of 1002 reviews" "
Rating 8 - Good. 401 out of 1002 reviews" "
Rating 6 - Okay. 290 out of 1002 reviews" "
Rating 4 - Poor. 98 out of 1002 reviews" "
Rating 2 - Terrible. 47 out of 1002 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Anthony

Travelled with family
Liked: Staff & service
Disliked: Amenities
Very easy to get a cab.
Stayed 1 night in Apr 2024

10/10 Excellent

Nancy

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I stayed here because I wanted a cheap place to stay while waiting to catch bus next morning. Very clean. Staff was attentive. Could not have been more convenient for the Victoria Coach Station. Not luxurious by any means but it did the job. I will stay again when looking for an overnight stopover.
Stayed 2 nights in Apr 2024
Response from Ghayoor on 17 Apr 2024
Dear Nancy,"Thank you so much for your review.We really appreciate you being a customer and helping to share the word about us.We are here for you anytime

6/10 Okay

Ethan

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Rooms were rather small and dingy but overall nothing particularly problematic. Staff were cordial.
Stayed 3 nights in Apr 2024
Response from Khurram on 17 Apr 2024
Dear Ethan, Thank you very much for your review and comments! We offer a range of room sizes that guests can book or upgrade. We hope you had a great time in London!

10/10 Excellent

Maisy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed a few nights. The room are small but comfy and clean. Super close to the Victoria coach station were all our tours left from. Must try St. George’s just up the street for great food.
Stayed 3 nights in Mar 2024
Response from Ghayoor on 5 Apr 2024
Dear Maisy,Thank you very much for your review and comments! We hope you had a good time in London!

8/10 Good

Beccy

Travelled with family
Liked: Cleanliness, staff & service
Lovely hotel with friendly staff, room just perfect for our visit and great location too.
Stayed 1 night in Apr 2024
Response from Sajjad on 5 Apr 2024
Dear Beccy,Thank you very much for your review and comments! We hope you had a good time in London!

2/10 Terrible

paula

Disliked: Cleanliness, staff & service, property conditions & facilities
Location was okay but property it was dirty and the room was smelly the linen not clean it was not a place to be rented I left the property the same day I took pictures of the room .
Stayed 2 nights in Mar 2024

8/10 Good

KENNETH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Ghayoor on 1 Apr 2024
Thank you for staying with us at the Dover Hotel, hope to see you again soon.

10/10 Excellent

Junelyn

Liked: Cleanliness, staff & service, property conditions & facilities
will go back
Stayed 5 nights in Mar 2024
Response from Ghayoor on 25 Mar 2024
Thank you for staying with us at the Dover Hotel, hope to see you again soon.

8/10 Good

Mairin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Khurram on 26 Mar 2024
Thank you very much for your review and comments! We hope you had a good time in London!

6/10 Okay

Logan

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Feb 2024
Response from Ghayoor on 4 Mar 2024
Thank you for staying with us at the Dover Hotel, hope to see you again soon.

8/10 Good

Shannon

Travelled with family and small children
Liked: Cleanliness, staff & service
We stayed in a family room. It was a very basic room and simple breakfast, but it’s a central location and affordable price. No frills, but would stay there again
Stayed 1 night in Feb 2024
Response from Ghayoor on 15 Feb 2024
Dear Shannon,Thank you for staying with us at the Dover Hotel, hope to see you again soon.

8/10 Good

Steve

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
The property was fine and nothing was out of the ordinary but it was good value for money and I would stay here again
Stayed 1 night in Jan 2024
Response from Ghayoor on 29 Jan 2024
"Thank you so much for taking the time to leave us feedback." We hope to see you again soon!"

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Ghayoor on 16 Jan 2024
Dear Stacey, Thank you very much for your review ! We hope you had a good time in London!

2/10 Terrible

miss H

Stayed 1 night in Jan 2024
Response from Ghayoor on 16 Jan 2024
"Thank you so much for taking the time to leave us feedback."

4/10 Poor

Sergey

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I like a perfect location 10min near Victoria station. Everything else was mediocre - clog in sink, tiny room, light directly to window. Continental breakfast without cheese or salami. Creaky floor, no soundproof between rooms on the floor. Good to spend a night-two between bus excursions from Victoria bus station. Hardly fits to stay longer.
Stayed 6 nights in Dec 2023
Response from Ghayoor on 28 Dec 2023
Dear Sergey,Thank you so much for your feedback. We are very sorry if you feel that we have let you down. As a small, family-owned hotel, we pride ourselves on providing our guests with a clean, safe and comfortable experience.

10/10 Excellent

Yanira

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente Place to take a vacation
Response from Ghayoor on 28 Dec 2023
Dear Yanira, Thank you very much for your review and comments! We hope you had a good time in London!

10/10 Excellent

Jonas

Stayed 1 night in Dec 2023
Response from Ghayoor on 28 Dec 2023
Dear Jonas,Thank you very much for your review ! We hope you had a good time in London!

10/10 Excellent

Nelly

Travelled with family
Liked: Amenities, property conditions & facilities
I liked it, I knew that it is very small, only if you travel with a carry-on suitcase will you be able to accommodate it, but it is very clean, the location is formidable, just one block from Victoria station, it does not have an elevator.
Stayed 3 nights in Nov 2023
Response from Ghayoor on 28 Nov 2023
Dear Nelly,"Thank you so much for taking the time to leave us feedback." We hope to see you again soon!"

10/10 Excellent

Allan

Stayed 1 night in Nov 2023
Response from Shams on 28 Dec 2023
Dear Allan, Thank you very much for your review and comments! We hope you had a good time in London!

4/10 Poor

Daphne

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was in the basement, screen on window was ripped open, TV didn’t work. Because the room was warm we had to open the window and the street noise is loud…we did not sleep well.The location is excellent, however this property is showing its wear. They did fix the TV 24 hours later.
Stayed 2 nights in Nov 2023
Response from Ghayoor on 28 Nov 2023
Thank you so much for your feedback. We are very sorry if you feel that we have let you down. As a small, family-owned hotel, we pride ourselves on providing our guests with a clean, safe and comfortable experience.

10/10 Excellent

Jonas

Stayed 1 night in Nov 2023
Response from Ghayoor on 10 Nov 2023
Dear Jonas,"Thank you so much for taking the time to leave us feedback." We hope to see you again soon!"

2/10 Terrible

pia

Stayed 9 nights in Oct 2023
Response from Ghayoor on 30 Oct 2023
Dear Pia,Thank you so much for your feedback. We are very sorry if you feel that we have let you down. As a small, family-owned hotel, we pride ourselves on providing our guests with a clean, safe and comfortable experience.

8/10 Good

mrs v

Stayed 2 nights in Oct 2023
Response from Ghayoor on 30 Oct 2023
"Thank you so much for taking the time to leave us feedback." We hope to see you again soon!"

10/10 Excellent

Carol

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at the Dover. The room was small but was all we needed, staff was great and hotel was was a short walk to Victoria Station & many landmarks and restaurants. We always felt very safe.
Stayed 6 nights in Sep 2023
Response from Ghayoor on 26 Oct 2023
Dear Carol,Thank you very much for your review and feedback ! We hope you had a nice time in London!

6/10 Okay

Anna

Stayed 3 nights in Oct 2023
Response from Ghayoor on 26 Oct 2023
Thank you very much for your review and feedback ! We hope you had a nice time in London!

4/10 Poor

Ben

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
The rooms were far too hot and did not get to eat the breakfast as service started too late.
Stayed 4 nights in Oct 2023
Response from Thank you on 26 Oct 2023
Dear Ben,Thank you very much for your review and feedback ! The breakfast start From 07:30- 09:30.

10/10 Excellent

Otman

Stayed 3 nights in Oct 2023
Response from Ghayoor on 23 Oct 2023
"Thank you so much for taking the time to leave us feedback." We hope to see you again soon!"

8/10 Good

Benjamin

Liked: Staff & service, property conditions & facilities
Good value hotel. Well located.
Stayed 2 nights in Oct 2023
Response from Ghayoor on 16 Oct 2023
"Thank you so much for taking the time to leave us feedback." We hope to see you again soon!"

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Perfect Location, 5 min from Victoria Station. Be ready for stairs :) a basic breakfast, we supplemented it with our own cheese :)
Stayed 6 nights in Oct 2023
Response from Ghayoor on 16 Oct 2023
"Thank you so much for taking the time to leave us feedback." We hope to see you again soon!"

8/10 Good

Caleb

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Ghayoor on 16 Oct 2023
"Thank you so much for taking the time to leave us feedback." We hope to see you again soon!"

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Ghayoor on 12 Oct 2023
Thank you very much for your review and feedback ! We hope you had a nice time in London!

8/10 Good

Antonio

Travelled with group
Conveniently located within a short walk from both Victoria train station and Victoria coach station. The room is quite small for two people but I guess that is the average size for an affordable hotel in central London. Breakfast provided is nothing to write home about.
Stayed 2 nights in Oct 2023
Response from Ghayoor on 12 Oct 2023
Thank you very much for your review and comments! We offer a range of room sizes that guests can book or upgrade. We hope you had a great time in London!

4/10 Poor

CLAUDIA

Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Ghayoor on 12 Oct 2023
Thank you so much for your feedback. We are very sorry if you feel that we have let you down. As a small, family-owned hotel, we pride ourselves on providing our guests with a clean, safe and comfortable experience.

8/10 Good

Cecilie

Stayed 3 nights in Oct 2023
Response from Ghayoor on 12 Oct 2023
Thank you very much for your review and feedback ! We hope you had a nice time in London!

8/10 Good

yat, dakota dunes

Stayed 2 nights in Sep 2023
Response from Ghayoor on 26 Oct 2023
Thank you very much for your review and feedback ! We hope you had a nice time in London!

10/10 Excellent

Alan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent check in - very nice room which was freshly decorated / new shower / toilet etc
Stayed 1 night in Oct 2023
Response from Ghayoor on 6 Oct 2023
"Thank you so much for taking the time to leave us feedback." We hope to see you again soon!"

6/10 Okay

Jerry

Stayed 2 nights in Oct 2023
Response from Ghayoor on 6 Oct 2023
"Thank you so much for taking the time to leave us feedback." We hope to see you again soon!"

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Ghayoor on 4 Oct 2023
"Thank you so much for taking the time to leave us feedback." We hope to see you again soon!"

4/10 Poor

Georgi

Stayed 4 nights in Sep 2023
Response from Ghayoor on 23 Oct 2023
Thank you very much for your review and feedback ! We hope you had a nice time in London!

2/10 Terrible

Josh

Stayed 1 night in Sep 2023
Response from Ghayoor on 4 Oct 2023
Thank you very much for your review a ! We hope you had a nice time in London!

10/10 Excellent

Hendrik

Stayed 1 night in Sep 2023
Response from Ghayoor on 4 Oct 2023
"Thank you so much for taking the time to leave us feedback." We hope to see you again soon!"

6/10 Okay

Anne Marit

Stayed 2 nights in Sep 2023
Response from Ghayoor on 4 Oct 2023
"Thank you so much for taking the time to leave us feedback." We hope to see you again soon!"

8/10 Good

Ingemar

Stayed 3 nights in Sep 2023
Response from Ghayoor on 4 Oct 2023
"Thank you so much for taking the time to leave us feedback." We hope to see you again soon!"

10/10 Excellent

LI YAN

Stayed 2 nights in Sep 2023
Response from Ghayoor on 14 Sept 2023
Thank you very much for your review and ! We hope you had a nice time in London!

8/10 Good

Peter

Stayed 2 nights in Aug 2023
Response from Ghayoor on 14 Sept 2023
Thank you very much for your review and ! We hope you had a nice time in London!

4/10 Poor

Joanna

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Swietna lokalizacja. Super mila obsluga. Warunki bardzo zle, wszystko stare, brudno. Duszno, zaduch i smrod.
Stayed 4 nights in Aug 2023
Response from Ghayoor on 14 Sept 2023
Dziękuję bardzo za Twoją opinię. Bardzo nam przykro, jeśli czujesz, że Cię zawiedliśmy. Jako mały, rodzinny hotel jesteśmy dumni z zapewniania naszym gościom czystego, bezpiecznego i wygodnego pobytu.

8/10 Good

Victoria

Stayed 3 nights in Aug 2023
Response from Ghayoor on 28 Aug 2023
"Thank you so much for taking the time to leave us feedback." We hope to see you again soon!"

6/10 Okay

Diane, STOCKPORT

Travelled with family
Room very small but location great - looking a bit tired so communal areas could do with new decorations but room clean & fresh - shower had bad split on base & bathroom utensils need replacing - ok for price though
Stayed 1 night in Aug 2023
Response from Ghayoor on 14 Sept 2023
We thank you for your review and have noted all the points that you have made. We will consider all of them and make the necessary changes where possible and rectify some of the issues.

10/10 Excellent

Margo

Liked: Staff & service
Stayed 2 nights in Aug 2023
Response from Ghayoor on 22 Aug 2023
"Thank you so much for taking the time to leave us feedback." We hope to see you again soon!"

10/10 Excellent

Laurence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely friendly, would happily stay here again
Stayed 1 night in Aug 2023
Response from Ghayoor on 22 Aug 2023
"Thank you so much for your review.We really appreciate you being a customer and helping to share the word about us.We are here for you anytime.