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Reviews of The Lion & Key Hotel

3 out of 5
The Lion & Key Hotel
475-477 High Road Leyton, London, England

Reviews

9.0

Wonderful

Rating 10 - Excellent. 427 out of 750 reviews" "
Rating 8 - Good. 250 out of 750 reviews" "
Rating 6 - Okay. 42 out of 750 reviews" "
Rating 4 - Poor. 18 out of 750 reviews" "
Rating 2 - Terrible. 13 out of 750 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Julie

Travelled with group
Liked: Amenities
t fault the cleanliness of the room. The hotel staff were friendly and informative. The only thing missing in our room were hand towels and bath mat. We did have large bath towels and the shower was lovely
Stayed 1 night in Apr 2024

6/10 Okay

Jason

Liked: Cleanliness, staff & service
Great staff hotel ok area very poor
Stayed 1 night in Feb 2024

10/10 Excellent

Emily

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again!
Stayed 1 night in Feb 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 night stay January 2024
A nice 3 star hotel. Was travelling solo. Had a small double room, ideal for one person. Bed was comfortable, towels and soap replaced every day - all in all just what I needed. The only slight problem was that the bathroom was really cold. The main room had 2 walls that were windows, offering a great view, however it did mean that it took a while for the room to warm up once I got in. I didn't use any of the other hotel facilities e.g. restaurant and bar, so I can't comment on those. Would be happy to book it again.
Stayed 3 nights in Jan 2024

10/10 Excellent

Lex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2023

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was exceptionally clean, plenty of toiletries and towels provided. Its about a 10 min walk from Leyton station. Plenty of food options along the way from the brand name takeaways to milkshakes, donuts and supermarkets. I had a lovely full english in the morning which was excellent.
Stayed 1 night in Dec 2023

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A real find. Spotlessly clean a tastefully decorated. Both dinner and breakfast spot on. Room 5⭐ including power shower.
Stayed 1 night in Dec 2023

10/10 Excellent

Bhavisha

Stayed 2 nights in Aug 2023

10/10 Excellent

Mahbub Faiyaj

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
A short stay, but enjoyable.
Stayed 1 night in Nov 2023

6/10 Okay

Andrew

Stayed 1 night in Oct 2023

10/10 Excellent

Ross

Stayed 1 night in Oct 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
avoid - would not recommend.
Rooms are nothing like the pictures, the Air-con was broken and the room was to hot to even sleep in, we had a tiny window that opened a quarter of the way facing a brick wall, none of the light switched worked. only give you 1 towel as well. Would not recommend
Stayed 1 night in Sep 2023

4/10 Poor

Ollie

Business traveller
Liked: Staff & service
Disliked: Room comfort
Would think twice before booking.
For the money there are a lot better, more comfortable and convenient with parking major purple hotel chain that I wouldn’t think twice to book or recommend other than here. The mattress was solid with polyester sheets and duvet which when the air on doesn’t work means you wake up in a pool of sweat. Parking is a nightmare and you have to try and use on road which you will need to be gone by 8am or risk it not being there when you return.
Stayed 1 night in Sep 2023

2/10 Terrible

Flamur

Stayed 1 night in Sep 2023

10/10 Excellent

Nadder, Mississauga

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Prior to arriving I was concerned that I wasn’t staying in a known branded hotel but needed something close to QMUL. From the moment we arrived all the staff were beyond amazing. Truly some of the best service we have ever seen. The breakfast menu is amazing, would strongly recommend including it in your stay. The rooms were very clean in general but room service and restock was conducted daily unlike most other hotels now. The location is great becaue only a couple stops from central London using the tube and the station is a short 12 minute walk from the hotel. My only advise would be the area is not the safest after 11 so possibly be back before but the hotel itself has a lot of safety measures in place for its guests. Thank you so much for having us ! We will definitely recommend to anyone visiting and will be back soon as well.
Stayed 5 nights in Sep 2023
Response from Wilson Semitti on 21 Sept 2023
Dear Nadder,Hope all is well with you!Thank you for the good review and thank you for choosing The Lion and Key Hotel.We look forward to welcoming you again to our hotel.Kind Regards

8/10 Good

jemma

Stayed 1 night in Sep 2023

10/10 Excellent

Munawar

Stayed 1 night in Sep 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, room comfort
Way above a 3 star ⭐️ !! Super impressive in quality and service!
Stayed 1 night in Sep 2023

10/10 Excellent

KYLE JOHN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and fantastic location
Stayed 2 nights in Jun 2023

10/10 Excellent

Susan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Made to feel very welcome on arrival. Very relaxed atmosphere. Spotlessly clean. Room and food great. Unfortunately doesn't do breakfast till 9am which is too late for those using the hotel for business. Even continental breakfast wouldn't be appreciated
Stayed 2 nights in Jul 2023

8/10 Good

Philip

Stayed 1 night in Jul 2023

4/10 Poor

Laura

Stayed 1 night in Jul 2023

10/10 Excellent

Giordana

Liked: Cleanliness, staff & service, property conditions & facilities
Would definately stay again. Lovely staff and wonderful food!
Stayed 1 night in Jun 2023

2/10 Terrible

Justin

Stayed 1 night in Jun 2023

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff and car park was very handy
Stayed 2 nights in Jun 2023

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and friendly staff
Stayed 1 night in Jun 2023

8/10 Good

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Tiyana

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely boutique style hotel, friendly, helpful staff and great food, I recommend the L&K breakfast. Thanks for a lovely stay!
Stayed 1 night in Jun 2023

10/10 Excellent

Inez

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Over night stay
Hotel was clean and staff were friendly. It was only a one night stay. Easy to find. I would stay here again.
Stayed 1 night in May 2023

10/10 Excellent

T

Stayed 1 night in May 2023

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyable stay, only let down by the strong smell of cigarette smoke in the room (B3) at certain times of day when the staff were having a break outside.
Stayed 4 nights in Apr 2023

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family wedding booking.
I cannot fault the service from this hotel. It was a stay for my daughters wedding and we had a number of rooms booked. All were given early check in and late check outs at no extra cost. The service was super professional and so friendly. The room itself was spotless and very comfortable. Thank you from us all!
Stayed 1 night in Apr 2023

8/10 Good

Lorna

Stayed 2 nights in Apr 2023

10/10 Excellent

Craig

Stayed 1 night in Apr 2023

10/10 Excellent

James

Stayed 1 night in Apr 2023

8/10 Good

Thurstan

Stayed 1 night in Mar 2023

10/10 Excellent

james

Stayed 1 night in Mar 2023

10/10 Excellent

Elisha

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here multiple times and will continue to do so
Stayed 2 nights in Mar 2023

8/10 Good

John

Stayed 1 night in Mar 2023

10/10 Excellent

Horia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was remarkably good. Staff is very friendly and eager to help. Room is clean.
Stayed 7 nights in Feb 2023

10/10 Excellent

Solanche

Stayed 1 night in Feb 2023

8/10 Good

Brian

Stayed 1 night in Feb 2023

8/10 Good

Stephen, Gate Helmsley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Liked its cleanliness, food, proximity to bus service to go where i wanted to

10/10 Excellent

Lisa, Phoenix

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The desk reception staff is extremely welcoming, friendly and SO HELPFUL! The spacious room itself was perfect for our 4 day stay. Windows open to let in that cool rainy air freshness. The room had everything we needed. My favorite part was the out of this world delicious food from their kitchen. Best falafel I’ve ever had. Hummus and tzatziki out of this world. The entire neighborhood is so diverse in its residents and therefore food selection. Bakeries, Turkish fpod, Chinese, burgers, doners, Indian, Lebanese, seafood grill and the obvious fast food like KFC. It’s a safe, easy 10 min walk to the Leyton station, which will take you straight to city center London. Pharmacy next door. TK Maxx down the road and several convenience stores with everything from toiletries to fresh fruits. Lots of coffee shops, too. My only downside is that they don’t serve breakfast until 9am. Beds aren’t very large and pillows were hard and mattress was rock but despite that; we’d stay there again in an instant. The kitchen and lobby was so festively decorated for Christmas so that was a charming touch. Also, the airport pay our luggage so we didn’t have any toiletries and rhe lovely female working the desk upon our checkin gave us so many extras because it was late, no stores were open by the time we checked in. Quality hotel- safe, profitable and very clean! Highly recommend!

2/10 Terrible

Paol

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Just one thing spoilt it - noise
The staff were very helpful. The room was very clean and new. However, all of the flooring are tile. There is no soundproofing between the room door and corridor. Hotel Guests were coming and going until 2 pm. I think also there was a cleaning cupboard next to my door constantly being accessed. At 3.20 am two bins of some sort were relocated outside the window of the hotel room. Real shame could not fault it other than you cannot get any sleep.
Stayed 1 night in Dec 2022

10/10 Excellent

Steven

Stayed 1 night in Nov 2022

10/10 Excellent

JF

Stayed 1 night in Nov 2022