Upon arrival, we were told we had a double room booked, I showed them my booking confirmation which clearly confirmed a family room for 2 Adults, 1 Child. The booking references were different, but the lady was lovely and spent 10-15 mins sorting us out. Having been sorted out, we were disappointed to find out we were not in the hotel we thought, when we booked we thought we were in the Travelodge advertised, which was a twin tower building on Drury Lane, however they also have another Travelodge across the street on High Holborn Road, this is where we were situated in a Family room on floor 12 (of 13). The room was very clean, but there was no fridge and it was absolutely unbearably hot, my poor 8 year old was boiling to touch, we spent 20 mins looking for the aircon before realising it had none............ This totally ruined our stay we literally couldn't bare to be in the room it was like a greenhouse. The beds were very very hard, could have coped with that had it not been so hot.