Verified
4/10 Poor
Jon
10 Aug 2024
Disliked: Cleanliness, room comfort
The park itself was peaceful well kept and the staff were pleasant and welcoming.
However, the property we stayed in was a great disappointment.
There was mould on the bathroom walls and the shower screen was broken as well as the plug, so we were unable to have a shower without soaking the floor.
The bed was dated and very uncomfortable, providing little support, to the point where the sofa was a preferred option for one of us.
It was on the second day that we discovered the most disturbing issue the lodge suffered.
When opening the dishwasher door the kick-board came away from the cupboards to reveal 4 or more rat traps and trays of poison. The floor was covered with mouse and rat droppings.
It was disgusting and very unhygienic.
The fact the owners were clearly aware of a problem but were happy for customers to live and eat amongst this health hazard was concerning, especially when paying a premium for the privilege.
We are not suggesting that all the lodges are the same but we feel this problem needs to be addressed and not covered up at the potential cost of customers health.
Jon
Stayed 3 nights in Aug 2024