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Reviews of Motel 6 Thousand Oaks, CA

2 out of 5
Motel 6 Thousand Oaks, CA
1516 Newbury Rd, Thousand Oaks, CA

Reviews

7.2

Good

Rating 10 - Excellent. 351 out of 1003 reviews" "
Rating 8 - Good. 237 out of 1003 reviews" "
Rating 6 - Okay. 138 out of 1003 reviews" "
Rating 4 - Poor. 124 out of 1003 reviews" "
Rating 2 - Terrible. 153 out of 1003 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Paulette

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and adequate for an overnight stop. Price was right too.
Stayed 1 night in Apr 2024

2/10 Terrible

John Clayton

Travelled with family
Well we we supposed to have a refrigerator and microwave we didn’t have either. The power and cable were for awhile . Just one calamity to the next . We got locked out of our rooms . No coffee maker in room
Stayed 2 nights in Apr 2024

10/10 Excellent

marissa

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed at my local motel 6 multiple times for various reasons and I have never had a truly negative experience. The staff at the front has always been friendly. We did have the power go out twice in our room during our stay this last time around but by the time I would go to ask about it, it would come back on so not truly a big deal. The worst part was the people standing right outside the door smoking cigarettes, causing the smoke to come into our room. We appreciate that they are pet friendly as that is a major factor in deciding to stay here.
Stayed 2 nights in Apr 2024

2/10 Terrible

Cheyenne

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Bugs in the room and the bathroom was dirty
Stayed 2 nights in Apr 2024

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The property was close to what I needed it close to. No working ice machine tho. The sheets are scratchy but overall it was an okay stay and would stay again if I needed to.
Stayed 1 night in Apr 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Gevorg

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 29 Apr 2024
Hi Gevorg, Thank you for the 5-star rating!Natalie#Team6

8/10 Good

julian

Travelled with family
Liked: Cleanliness, property conditions & facilities
Good clean place to stay.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 29 Apr 2024
Hi Julian, Thank you for positively rating your stay!Natalie #Team6

8/10 Good

Matthew

Travelled with family
Liked: Staff & service, property conditions & facilities
Typical motel 6 experience on the better side. There was what looked like blood on the bathroom wall and shower could use an upgraded shower head
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 29 Apr 2024
Hi Matthew, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. Your experience is important to us and we appreciate you bringing your concerns to our attention.Natalie #Team6

6/10 Okay

Lisa

Bed was sagging and uncomfortable. Staff nice and friendly.
Stayed 3 nights in Apr 2024
Response from Brand Experience Team on 29 Apr 2024
Hi Lisa, Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience.Natalie #Team6

6/10 Okay

Jana

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
no ice. room door didn’t look close although it was locked, just basic needs met. no refrigerator
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 29 Apr 2024
Hi Jana, Thanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving.We hope to see you back soon!Natalie #Team6

2/10 Terrible

Johnny

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No air conditioning for the entire stay and they refused to move me to another room
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 29 Apr 2024
Hi Johnny, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

2/10 Terrible

Curt

Travelled with family, Business traveller
One “guest” kept me awake all night. Finally had to leave for another hotel.
Stayed 3 nights in Apr 2024
Response from Brand Experience Team on 22 Apr 2024
Hi Curt,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

4/10 Poor

Felicha J

Disliked: Staff & service
The room’s thermostat had two settings, hot and hotter. Bed was as comfortable as my futon in college and check in staff was uninviting and rude.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 22 Apr 2024
Hi Felicha J,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

8/10 Good

Zenon

Liked: Cleanliness, staff & service, property conditions & facilities
This was good for a motel 6
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 22 Apr 2024
Hi Zenon, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

10/10 Excellent

Gevorg

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 22 Apr 2024
Hi Gevorg,Thank you for the amazing rating!! Maz K.#Team6

10/10 Excellent

Mica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 18 Apr 2024
Hi Mica, Thank you for the 5-star rating!Natalie #Team6

8/10 Good

Jana

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 18 Apr 2024
Hi Jana, Thanks for your review, we really appreciate the support.Natalie #Team6

10/10 Excellent

Jana

Stayed 1 night in Apr 2024

10/10 Excellent

Marjorie Jensen

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 18 Apr 2024
Hi Marjorie, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Natalie #Team6

4/10 Poor

Rick

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
I left a $120 pair of earbuds in the room that I was in. When I called to ask for them, they said they didn't find them. That is not true.
Stayed 1 night in Apr 2024
Response from Nancy Y. on 16 Apr 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Jana

Stayed 1 night in Apr 2024

2/10 Terrible

ITXIAR

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
You get what you paid for. The place is very unsafe and it needs major renovations in all the rooms.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 10 Apr 2024
Hi Itxiar,We’d like to apologize for falling short where safety is concerned. The safety of our guests is our highest priority, so rest assured we’re giving this the attention it deserves. Lilith#Team6

6/10 Okay

Deepinder

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The mattress springs were broken from one end, bed was making squeaking noises and toilet seat was leaking water.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 10 Apr 2024
Hi Deepinder,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

2/10 Terrible

Roberto

Stayed 1 night in Mar 2024

2/10 Terrible

Ed

Travelled with family, Business traveller
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
There was cockroaches in the room and in the lights. Very uncleanly.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 10 Apr 2024
Hi Ed,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

6/10 Okay

Matt

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Im not going go bash the staff or property or "residents". Its a motel 6
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 10 Apr 2024
Hi Matt,Thank you for positively rating your stay!Lilith#Team6

10/10 Excellent

Lorissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 10 Apr 2024
Hi Lorissa,Thank you for the perfect rating!Lilith#Team6

8/10 Good

George

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Use to be much better.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 10 Apr 2024
Hi George,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Lilith#Team6

2/10 Terrible

Scott

Disliked: Cleanliness, staff & service, property conditions & facilities
I had a Nightmare experience at Motel 6. No Wi Fi. Sick every day...coughing, watery/stinging eyes/ hacking up phlegm/ nasal drip/fatigued....all symptoms of mold, unclean ventilation system, formaldahyde. Needed WiFi to make my living. Lost income as a result. Horrible staff communication...unaccommodating except for one nice woman/assistant manager.Ended up packing up all my things and leaving after additional issues and no WiFi at all.
Stayed 9 nights in Mar 2024

8/10 Good

Belen

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Amenities
It was a calm nice stay for the most part.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 2 Apr 2024
Hi Belen, Thank you for positively rating your stay!Natalie #Team6

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location good service
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 2 Apr 2024
Hi Maria, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Natalie #Team6

2/10 Terrible

Zahia

Disliked: Cleanliness, staff & service, property conditions & facilities
Mieux vaut dormir dans sa voiture. Hôtel très vétuste aucune insonorisation, porte et fenêtre à remplacer, le bruit de l’autoroute est terrible toute la journée et surtout la nuit, pas de couverture disponible, chauffage et climatisation (réacteur d’avion fait moins de bruit), chambre faite uniquement à la demande. À fuir Ajoutez quelques dollars pour avoir un hôtel correct. Vraiment une très mauvaise expérience
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on 2 Apr 2024
Hi Zahia, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves.It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.Natalie #Team6

4/10 Poor

Anthony

Disliked: Cleanliness, property conditions & facilities
No elevator, no microwave in room or refrigerator
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on 2 Apr 2024
Hi Anthony, Thanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving.We hope to see you back soon!Natalie #Team6

2/10 Terrible

Mercedez

Travelled with family, Business traveller
This place was carless and very dirty !!
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 2 Apr 2024
Hi Mercedez, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

8/10 Good

Dale

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent except the mattress should be replaced.
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on 2 Apr 2024
Hi Dale, Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience.Natalie #Team6

10/10 Excellent

Gevorg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place
Stayed 7 nights in Mar 2024
Response from Brand Experience Team on 2 Apr 2024
Hi Gevorg, Thank you for the excellent review! We hope to see you soon.Natalie #Team6

2/10 Terrible

Carlos

Business traveller, Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Those who attend at night are very disgusting and more one who is or seems sick that if he wants, he takes care of you and if he doesn't feel like it, he doesn't take care of you because he only wants to be sleeping.
Stayed 3 nights in Feb 2024
Response from Brand Experience Team on 25 Mar 2024
Hi Carlos,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

6/10 Okay

SHEENA

Travelled with family
Though all rooms are non smoking I could still smell it in the air/room. People were outside their rooms etc as we walked by them.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 25 Mar 2024
Hi Traveler, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Maz K.#Team6

2/10 Terrible

Scott

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Motel 6 was a complete Nightmare experience. After moving in, I began to get severe cold and allergy symptoms such as severe coughing, incessant nasal drip, stinging eyes, massive fatigue and breathing difficulties. Just recently, I had many blood tests, MRI's, Cat scans and Ultra Sound whereby all the results were excellent. However upon moving into this Motel 6 room I was overwhelmed by these debilitating physical symptoms. Mold and other uncleanly irritants would certainly be the issue. On top of all that the so-called Wi Fi availability and usability was non existent. I chose this motel because of affordability and for the WiFi since I make my living teaching music on Zoom and use a Mac Pro with a Tower. Nothing worked day after day after day having to make multiple calls requesting that they fix their WiFi and reboot the router. I got little to no cooperation in this regard and suffered a loss of over 1000.00 within the 1st few days unable to connect with my pre-paid music students. At best the internet connection was intermittent to not at all. I moved to another room and it was even worse...and non existent. I was offered yet another location closer to the Wi Fi antennae but the distance from my car to the room was a long, long way away so, for my own health reasons and I refused to take that room. By this time , I was tired, pissed off, completely disappointed and very irritated by the motels failure to be able to accommodate me in any way shape or form.
Stayed 15 nights in Mar 2024

10/10 Excellent

Marcus

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady (British, I think) was very charismatic and friendly even though it was after midnight when we checked in. The bed was great, as was the shower. The TV had all the ports very accessible. Straightforward and comfy stay, perfect for the price. See ya later!
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 25 Mar 2024
Hi Marcus,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 28 Mar 2024
Hi Paula,Thank you for the perfect rating!Lilith#Team6

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay while in the area
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 25 Mar 2024
Hi Robert, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

8/10 Good

Don

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking lot is full of rocks, from the Islands hard to walk around. Constantly kicking rocks and running them over.There everywhere maintenance doesn't do a good job of cleaning that up and no one picks up dog poop on the grass where there are plenty of bags.
Stayed 4 nights in Mar 2024
Response from Brand Experience Team on 25 Mar 2024
Hi Don, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

10/10 Excellent

Juan carlos

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was excellent
Stayed 1 night in Mar 2024
Response from Nancy Y. on 19 Mar 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Gevorg

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Mar 2024
Response from Nancy Y. on 19 Mar 2024
Thank you for the perfect rating!!Nancy Y.#Team6

10/10 Excellent

Beatrice

Liked: Cleanliness, staff & service, property conditions & facilities
Everything seems new and clean and I understand that it had been recently renovated. The staff was quick to respond when approached about things. For the money this is a very good pick!
Stayed 2 nights in Mar 2024
Response from Nancy Y. on 19 Mar 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
ع
Stayed 6 nights in Feb 2024
Response from Nancy Y. on 19 Mar 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I like the "corner nook" in our room. Better than a desk. I like the convenience of being able to do laundry. No refrigerator is a letdown.
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on 11 Mar 2024
Hi Susan, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

8/10 Good

Huy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good deal and it was fine for a motel this price. Walls are thin so highly dependent on your neighbors. Bare bones as it is expected at this price in this area. Bring shampoo and conditioner.
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on 11 Mar 2024
Hi Huy, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6