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Hilton Los Angeles/Universal City

Photo gallery for Hilton Los Angeles/Universal City

Outdoor pool, a heated pool
Point of interest
Pay films
Lobby
Reception

Overview of Hilton Los Angeles/Universal City

Hilton Los Angeles/Universal City

4.0 star property
8.4 out of 10 Very good
8.4/10 Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
Map
555 Universal Hollywood Dr, Universal City, CA, 91608

Explore the area

  • Popular LocationThe Wizarding World of Harry Potter™6 min walk
  • Popular LocationUniversal Studios Hollywood7 min walk
  • Popular LocationUniversal CityWalk10 min walk
  • AirportBurbank, CA (BUR-Hollywood Burbank)17 min drive

Room options

About this area

Universal City

Located in Universal City, Hilton Los Angeles/Universal City is in the entertainment district and near a metro station. Hollywood Bowl and Pantages Theatre are cultural highlights, and some of the area's popular attractions include Universal Studios Hollywood and Warner Brothers Studio. Don't miss out on a visit to Hollywood Walk of Fame. Break out the clubs and hit the links on a nearby golf course, or seek out an adventure with hiking/biking trails. Guests appreciate the hotel's convenience for public transportation: Universal City Station is 9 minutes on foot.
Visit our Universal City travel guideOpens in a new window
Map

What's nearby

  • The Wizarding World of Harry Potter™ - 6 min walk
  • Universal Studios Hollywood - 7 min walk
  • Universal CityWalk - 10 min walk
  • Warner Brothers Studio - 6 min drive
  • Hollywood Bowl - 6 min drive

Getting around

  • Universal City Station - 9 min walk
  • Downtown Burbank Station - 10 min drive
  • Burbank, CA (BUR-Hollywood Burbank) - 17 min drive

Restaurants

  • In-N-Out Burger - 16 min walk
  • Flight of the Hippogriff - 10 min walk
  • Antojitos Authentic Mexican Grill - 9 min walk
  • Krusty Burger - 7 min walk
  • Gru's Lab Cafe - 7 min walk

About this property

Hilton Los Angeles/Universal City

4-star hotel near Universal Studios Hollywood
Located close to Universal CityWalk and Warner Brothers Studio, Hilton Los Angeles/Universal City provides a poolside bar, a terrace and a cafe. The on-site Californian cuisine restaurant, Cafe Sierra, features brunch. In addition to a garden and dry cleaning/laundry services, guests can connect to in-room WiFi (surcharge).
Other perks include:
  • An outdoor pool
  • Full breakfast (surcharge), valet parking (surcharge) and a local area shuttle
  • An electric car charging station, express check-out and a front desk safe
  • A lift, multilingual staff and tour/ticket information
  • Guest reviews give top marks for the location
Room features
All 495 rooms have comforts, such as 24-hour room service and premium bedding, as well as perks, such as laptop-compatible safes and laptop-friendly workspaces. Guest reviews say good things about the clean, comfortable rooms at the property.
More amenities include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with eco-friendly toiletries and hairdryers
  • Premium channels, coffee/tea makers and housekeeping

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Check-in

Contactless social distancing and check-out

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 7.95 per 24-hour period), Wired Internet (surcharge)
  • Available in some public areas: WiFi (USD 7.95 per 24-hour period), Wired Internet (surcharge)

Parking and public transport

  • Secured covered self parking on site (surcharge; includes in/out privileges)
  • Valet parking on site (USD 50 per day; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking
  • Local area shuttle

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–10:00 AM: USD 34.00 for adults and USD 19.50 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Cafe Sierra
  • Lobby Lounge

Things to do

  • 24-hour fitness centre
  • Heated pool
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (32000 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Assistive listening devices available
  • Braille signage
  • Lift
  • In-room accessibility (selected rooms)
  • Phone accessibility kit
  • Roll-in shower (selected rooms)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom

Entertainment

  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace

Similar properties

Policies

Check-in

Check-in from 4 PM - anytime
Early check-in subject to availability
Early check-in fee: USD 30.00
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees
Up to 75 lb per pet
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 35.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 60.00 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately USD 34.00 for adults and from USD 19.50 for children
  • Fee for in-room wireless Internet: USD 7.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 12.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 7.95 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: USD 7.95 (rates may vary)
  • Covered self-parking fee: USD 40 per night (in/out privileges)
  • Valet parking fee: USD 50 per day (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 30.00 (subject to availability)
  • Rollaway bed fee: USD 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The onsite self parking area has a vehicle height restriction of 6 feet. Oversized vehicles must utilize valet parking (surcharge).

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Los Angeles/Universal City
Hilton Los Hotel Angeles/Universal City
Los Angeles/Universal City
Los Angeles/Universal City Hilton
Hilton Los Angeles/Universal City Hotel
Hilton Los Angeles/Universal Hotel
Hilton Los Angeles/Universal
Hilton Los Angeles/Universal City Hotel
Hilton Los Angeles/Universal City Universal City
Hilton Los Angeles/Universal City Hotel Universal City

Frequently asked questions

Does Hilton Los Angeles/Universal City have a pool?

Yes, this property has an outdoor pool. Pool types include heated pools.

How much does it cost to stay at Hilton Los Angeles/Universal City?

As of 5 Jun 2023, prices found for a 1-night stay for 2 adults at Hilton Los Angeles/Universal City on 2 Jul 2023 start from €322.46, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Los Angeles/Universal City pet-friendly?

Yes, Hilton Los Angeles/Universal City allows pets with a maximum weight of up to 75 lb per pet. There's a fee of USD 100 per pet, per stay. Service animals are exempt from fees.

How much is parking at Hilton Los Angeles/Universal City?

Self-parking is available for USD 40 per night. Valet parking is available for USD 50 per day.

What time is check-in at Hilton Los Angeles/Universal City?

Check-in is from 4 PM - anytime. Early check-in is available for a fee of USD 30.00 (subject to availability).

What time is check-out at Hilton Los Angeles/Universal City?

Checkout is at 11 AM.

Where is Hilton Los Angeles/Universal City located?

Situated in the entertainment district, this hotel is within a 15-minute walk of Universal Studios Hollywood and Universal CityWalk. Warner Brothers Studio and Hollywood Bowl are also within 3 mi (5 km). Universal City Station is 9 minutes by foot.

Hilton Los Angeles/Universal City Reviews

Hilton Los Angeles/Universal City Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1140 out of 1988 reviews" "
" "10 - Excellent 57%
Rating 8 - Good. 432 out of 1988 reviews" "
" "8 - Good 22%
Rating 6 - Okay. 219 out of 1988 reviews" "
" "6 - Okay 11%
Rating 4 - Poor. 120 out of 1988 reviews" "
" "4 - Poor 6%
Rating 2 - Terrible. 77 out of 1988 reviews" "
" "2 - Terrible 4%

8.7/10

Cleanliness

8.7/10

Staff & service

8.3/10

Amenities

8.6/10

Property conditions & facilities

8.5/10

Eco-friendliness

Reviews

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff service and clean rooms. The hotel phone inside the room did not work. No express checkout caused unnecessary long wait times to complete checkout at the counter.
Stayed 1 night in May 2023

10/10 Excellent

Amie

Liked: Cleanliness, staff & service, property conditions & facilities
Loved how close and convenient it was to the park.
Stayed 1 night in May 2023

4/10 Poor

Mark

Travelled with family
Liked: Cleanliness, property conditions & facilities
You pay a hefty price for the room, but then they nickel and dime you on silly things that ruin the experience. Paying for WiFi is questionable… but the breakfast options are just plain weird: my wife and I had free breakfast, but we had to pay for the kids ($20 each) even though they were on the same reservation!? The breakfast itself has a buffet, which consists of 3 areas: the outer areas are included, but if you want the inner area, you pay an additional $10/person. I just want some breakfast, why are you making this so complicated?? Otherwise nice hotel, but someone in charge needs to seriously stop overthinking things.
Stayed 2 nights in May 2023

8/10 Good

Nikolaus, Portland

Travelled with family
Liked: Cleanliness, staff & service
The property was nice overall and very close to Universal Studios, but the room was a bit dilapidated needing minor repairs and the toiletries weren't fully stocked. I'd also expect at least a minimal free breakfast for the price. I'd look at other options in the future.
Stayed 2 nights in May 2023

10/10 Excellent

Carolynne

Liked: Cleanliness, staff & service, property conditions & facilities
My family had an amazing experience at the Hilton. Beds were amazing and so was the staff & amenities.
Stayed 2 nights in May 2023

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2023

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was outstanding.
Stayed 2 nights in May 2023

6/10 Okay

ji

Travelled with family
Hotel was okay, they don't have microwave.... if you need to use one it costs $21 to bring it to your room regardless of how many times you use it. There is NO transportation from and to hotel.
Stayed 1 night in May 2023

10/10 Excellent

Michio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

8/10 Good

BEIRA

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient proximity to Universal Hollywood Studios, great view from room, large and comfortable rooms. Excellent staff service. Only recommendations: should have more dining options and also free wifi.
Stayed 3 nights in May 2023