Restaurant

Reviews of Cambria Hotel Louisville Downtown-Whiskey Row

3 out of 5
Cambria Hotel Louisville Downtown-Whiskey Row
120 SOUTH FLOYD ST, Louisville, KY

Reviews

9.4

Exceptional

Rating 10 - Excellent. 482 out of 631 reviews" "
Rating 8 - Good. 97 out of 631 reviews" "
Rating 6 - Okay. 26 out of 631 reviews" "
Rating 4 - Poor. 14 out of 631 reviews" "
Rating 2 - Terrible. 12 out of 631 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and clean corner suite was great. Good location, walkable to downtown area. Nice lobby bar and seating.
Stayed 2 nights in Mar 2024
Response from Ellyn Ellis, FOM on 4 May 2024
Thank you for this review, Eric, and for speaking so highly about our hotel! We're so glad you had an enjoyable stay and you liked our location downtown. We would love to welcome you back if your travels bring you back to Louisville. Cheers!

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Ellyn Ellis, FOM on 26 Apr 2024
Thank you for this great review, Kate! We're glad you enjoyed your experience as our guest and we hope to see you again soon. Cheers!

10/10 Excellent

John, Norfolk

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful
Stayed 1 night in Apr 2024
Response from Ellyn Ellis, FOM on 26 Apr 2024
Thank you for this perfect score, John! We're glad you had a wonderful experience as our guest and we hope to welcome you back soon. Cheers!

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We were traveling with a small trailer and the hotel staff allowed us to park it right out in front of the hotel they couldn’t have been any nicer. It was really really great. I was very happy with my stay with the room and with the coats proximity to what we came for, the bourbon and food
Stayed 1 night in Apr 2024
Response from Ellyn Ellis, FOM on 23 Apr 2024
Thank you for this perfect score and great rating, James! It was a pleasure to offer a warm and friendly welcome to you and we're glad that our location was perfect for your plans! We hope to welcome you back soon. Cheers!

10/10 Excellent

Dennis, Sonoma

Stayed 3 nights in Feb 2024
Response from Ellyn Ellis, FOM on 23 Apr 2024
Thank you for this perfect score, Dennis! We're glad you enjoyed your stay and we hope to see you again in the future. Cheers!

10/10 Excellent

Dennis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean attentive staff
Stayed 2 nights in Apr 2024
Response from Ellyn Ellis, FOM on 11 Apr 2024
Thank you for this review, Dennis! We're glad you enjoyed your experience and we thank you for specifically mentioning out staff. We hope to see you again soon. Cheers!

8/10 Good

Rhonda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property just not enough parking
Stayed 1 night in Mar 2024
Response from Ellyn Ellis, FOM on 11 Apr 2024
Thank you for this review, Rhonda. We apologize if you were inconvenienced in any way by our parking procedure. We hope this will not deter you from choosing to stay with us again!

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Ellyn Ellis, FOM on 11 Apr 2024
Thank you for this review, Patricia! We're glad you enjoyed your experience and hope to see you again soon. Cheers!

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Ellyn Ellis, FOM on 7 Apr 2024
Thank you for the feedback. We hope to see you again soon!

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, extra credit for EV chargers. Malfunctioning light in our room turning on randomly for two nights (despite requesting repair) and marginal lobby bar service and beverage quality are the only negatives.
Stayed 2 nights in Apr 2024
Response from Ellyn Ellis, FOM on 5 Apr 2024
Dear Paul,Thank you for being our guest and for sharing this review. We're glad you were able to make use of our EV chargers! Rest assured your comments about the lighting and restaurant service have been passed along to our engineering team for inspections. We hope to welcome you back again in the future!

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value. Clean and very comfortable
Stayed 1 night in Apr 2024
Response from Ellyn Ellis, FOM on 4 Apr 2024
Dear John, Thank you for this review and for giving us a perfect score! We're so glad you were satisfied with the comfort and quality of your stay, and we hope you will keep us in mind for any future trips to Louisville. Cheers!

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it isn't a large hotel, small quant and quiet
Stayed 3 nights in Mar 2024
Response from Ellyn Ellis, FOM on 4 Apr 2024
Hello Martin! Thank you for this review. We're glad you enjoyed the quaint charm of our property. We hope you will keep us in mind for our next trip to Louisville. Cheers!

8/10 Good

Carrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small and limited parking for guests. Left with a nice door ding to the passenger side of my car
Stayed 2 nights in Mar 2024
Response from Ellyn Ellis, FOM on 4 Apr 2024
Thank you for this review, Carrie. We apologize for the issue you experienced in our parking area. We hope you would consider staying with us again if your travels bring you back to Louisville. Cheers!

8/10 Good

Clive

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Ellyn Ellis, FOM on 4 Apr 2024
Thank you for this review, Clive! We hope you will come back and see us again soon. Cheers!

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, property conditions & facilities
Parking was a challenge
Stayed 1 night in Dec 2023
Response from Ellyn Ellis, FOM on 27 Mar 2024
Hello Pam, thank you for giving us a perfect 5/5 rating. We are glad you enjoyed your stay! We apologize for any inconvenience you experienced as a result of our parking procedure, and hope you will consider staying with us again in the future!

8/10 Good

ANGELA

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was less than a mile walking to downtown sights and Nulu area. Hotel parking lot fills up so count on parking in a public lot or on the street. Public lot is $3 cheaper a day than the hotel parking. Only dealt with staff at check-in but she was friendly.
Stayed 3 nights in Mar 2024
Response from Ellyn Ellis, FOM on 27 Mar 2024
Dear Angela, Thank you for this review! We're glad that our location was perfect for your plans during your time in Louisville. It was our pleasure to provide a warm welcome at check in, and we hope to see you again soon!

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel overall, parking can become difficult as their lot is small. Most things are within walking distance. Uber and Lyft are readily available.
Stayed 2 nights in Mar 2024
Response from Ellyn Ellis, FOM on 27 Mar 2024
Robert, thank you for this review and for giving us a perfect 5/5 rating! We're glad you enjoyed yourself and we thank you for being understanding despite the challenges that can be caused by parking in Downtown Louisville. We hope to see you again soon!

10/10 Excellent

Ronald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at this hotel
Stayed 3 nights in Mar 2024
Response from Ellyn Ellis, FOM on 24 Mar 2024
Thank you for this review, Ronald! We're so happy to know you had a wonderful experience as our guest. We would love to welcome you back if your travels bring you back to Louisville. Cheers!

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were greeted as welcomed guests!
Stayed 1 night in Mar 2024
Response from Ellyn Ellis, FOM on 24 Mar 2024
Dear Patrick, It was our pleasure to offer a warm welcome to you! We're glad you had a pleasant experience and we would love to welcome you back soon, if your travels bring you back to Louisville. Cheers!

10/10 Excellent

JL

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place!
Stayed 1 night in Mar 2024
Response from Ellyn Ellis, FOM on 24 Mar 2024
Thank you for giving us a perfect score! We're glad you enjoyed your time as our guest and we hope to see you again. Cheers!

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All in all, very good. Two huge glaring issues. First, the parking garage is absolutely horrid. Unless you’re driving a Smart Car or a Prius, you might as well be prepared to park in the overflow or on the street. Also, it takes too much effort to shower. You have little water pressure, so it takes time for the water to warm up, and then you have to physically HOLD the stopper in order for it to build up enough pressure for the shower to turn on. Outside of that, it was very nice.
Stayed 2 nights in Mar 2024
Response from Ellyn Ellis, FOM on 23 Mar 2024
Dear James, Thank you for being our guest and for taking the time to share your feedback. We thank you for the information you shared about the shower, and ew will definitely inspect the shower in the room you had to make sure it is up to standard. As for the parking, we know it can be a challenge due to our location and size of the lot, and we apologize for the inconvenience you experienced. We hope this will not deter you from considering us again if you come back to Louisville. Cheers!

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
It was very nice! Clean, safe and a great location to walk to all area venues.
Stayed 1 night in Mar 2024
Response from Ellyn Ellis, FOM on 22 Mar 2024
Dear Linda, Thank you for this excellent review and perfect score! We're so glad to know that you loved your room and that our location was perfect for your plans in Louisville. We hope to welcome you back soon!

10/10 Excellent

John

Stayed 2 nights in Mar 2024
Response from Ellyn Ellis, FOM on 21 Mar 2024
Dear John, Thank you for being our guest and for this excellent rating! We're glad you enjoyed your stay and hope to welcome you back soon. Cheers!

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, modern
Stayed 1 night in Mar 2024
Response from Ellyn Ellis, FOM on 13 Mar 2024
Dear Ian, thank you for this great review! We're glad to know you enjoyed your stay. We hope you will keep us in mind if your travels bring you back to Louisville. Cheers!

10/10 Excellent

Kevin, St. George

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable location to the Convention Centre. Clean rooms. Friendly staff.
Stayed 2 nights in Mar 2024
Response from Ellyn Ellis, FOM on 7 Mar 2024
Thank you for this review, Kevin! We're glad our location was perfect for your plans in Louisville. It was a pleasure to welcome you with friendly and efficient service, and we hope to see you again in the future. Cheers!

10/10 Excellent

Windy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect
Stayed 3 nights in Feb 2024
Response from Ellyn Ellis, FOM on 5 Mar 2024
Thank you Windy! We're so glad you had a great experience. We would love to host you again if your travels bring you back to Louisville. Cheers!

8/10 Good

Rachel, Hagatna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: hotel is clean, convenient, cool, and comfortable . Decor was beautiful and personal to the area. The Bluetooth speakers in the bathroom mirror was a super cool touch! Staff were upbeat and very helpful. Lobby bar is well stocked and drinks were yummy. Walkable to distilleries. Cons: The walls are paper thin. I could hear people walking through the hallway and the music of the other rooms’ bathroom speakers. Could hear the nearby ballpark’s DJ early on a Saturday morning as if I was at the event myself (not much the hotel could do about those things). Check out was 11am instead of 12pm.
Stayed 2 nights in Mar 2024
Response from Ellyn Ellis, FOM on 5 Mar 2024
Thank you Rachel! We're glad you loved the decor in your room and we thank you for the compliments you shred about our hotel. We do apologize for the noise you experienced, and we hope you will consider us again if your travels bring you back to Louisville. Cheers!

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk is friendly and helpful, the hotel is clean,contemporary,and located close to the downtown distillery and NULU. Would happily stay there again
Stayed 3 nights in Feb 2024
Response from Ellyn Ellis, FOM on 3 Mar 2024
Dear Adam, Thank you so much for giving us such a great review! We're so glad you enjoyed your experience staying with us. It was a pleasure hosting you and we look forward to welcoming you back! Cheers!

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here often for my daughter’s appointments at UofL hospital. The staff is always wonderful & very helpful
Stayed 1 night in Feb 2024
Response from Ellyn Ellis, FOM on 1 Mar 2024
Dear Ann, Thank you for this wonderful review. It's a pleasure to offer a comfortable and welcoming home away from home for your family during your time in Louisville.

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the room with all the windows. Will definitely come back if I’m in the city
Stayed 3 nights in Feb 2024
Response from Ellyn Ellis, FOM on 28 Feb 2024
Hello Michael! We're so glad to know that you enjoyed your room and your experience staying with us. We look forward to hosting you again! Cheers!

10/10 Excellent

Kelly, Hialeah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, great rooms. Overall i would stay again
Stayed 2 nights in Feb 2024
Response from Ellyn Ellis, FOM on 23 Feb 2024
Hi Kelly, thank you for this wonderful review! We're so glad you were pleased with your stay and the service you received. We look forward to welcoming you back. Cheers!

10/10 Excellent

Scott Tracy

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel rooms and pool were very clean. The only negative is the parking. The hotel parking is very small and it’s not made to accommodate pickup trucks.
Stayed 2 nights in Feb 2024
Response from Ellyn Ellis, FOM on 22 Feb 2024
Dear Scott, Thank you for your feedback, we appreciate you mentioning the cleanliness of our facilities! Please accept our apologies for any trouble caused by our parking procedure. For any future stays, we would be happy to direct you to our overflow lot, which is much larger and may be easier to maneuver. We are thankful you chose to stay with us and hope to see you again!

10/10 Excellent

Shirley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent New Years Eve here. What a great time! Staff was great atmosphere perfect. So close to whiskey row among other great attractions in Louisville. Thank you!
Stayed 2 nights in Dec 2023
Response from Ellyn Ellis, FOM on 15 Feb 2024
Dear Shirley, Thank you so much for giving us such a wonderful review and perfect score! We're so happy to have hosted you during New Years, and we love that you enjoyed your experience and that our location was perfect for your plans during the holiday weekend. We would love to welcome you back if your travels ever bring you back to Louisville. Cheers!

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Corner suite was super romantic
Stayed 1 night in Jan 2024
Response from Ellyn Ellis, FOM on 15 Feb 2024
Dear Sara,Thank you for giving us a perfect score! We're so glad you loved your room and had a wonderful experience stay with us. We hope to have the chance to host you again soon!

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here!
Very nice and clean hotel very close to all the attractions. Would definitely stay again.
Stayed 1 night in Jan 2024
Response from Ellyn Ellis, FOM on 7 Feb 2024
Dear John, We're so glad to know you enjoyed your stay and that our location was perfect for your plans in Louisville. We appreciate the wonderful review and look forward to welcoming you back!

10/10 Excellent

Janeisha

Loved my stay . Very convenient, clean and relaxing
Stayed 2 nights in Feb 2024
Response from Ellyn Ellis, FOM on 7 Feb 2024
Dear Janeisha, Thank you for this great review and perfect score! We're so happy to know that you enjoyed yourself and you were satisfied with your room and experience overall. We hope to welcome you back soon!

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2024
Response from Ellyn Ellis, FOM on 4 Feb 2024
Dear Maria,Thank you giving us a perfect score! We're so happy that you were pleased with your stay. We look forward to welcoming you back.

10/10 Excellent

Julie

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 2 nights in Jan 2024
Response from Ellyn Ellis, FOM on 4 Feb 2024
Dear Julie, Thank you for giving us a perfect score, we are so glad you had an amazing experience! We look forward to welcoming you back.

4/10 Poor

Gina

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Jan 2024
Response from Ellyn Ellis, FOM on 4 Feb 2024
Dear Gina,We are sorry that you did not enjoy your stay and for any issues that caused you to give a low rating. We hope to have another chance to host you properly.

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very nice and helpful.
Stayed 2 nights in Jan 2024
Response from Ellyn Ellis, FOM on 31 Jan 2024
Hi Gary! Thank you for the perfect score. We are so glad to have offered you a warm and friendly welcome! We hope to welcome you back soon. Cheers!

10/10 Excellent

Natja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 Star Hotel
Hotel staff was extremely friendly and helpful. Accommodation comfy, clean, and in a great area.
Stayed 1 night in Jan 2024
Response from Ellyn Ellis, FOM on 27 Jan 2024
Dear Natja, Thank you so much for being our guest and for giving us a wonderful review! We are so glad to know that you were happy with our accommodations and location. It was out pleasure to provide a warm and friendly welcome to you and we hope to see you again soon!

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Check-in was a breeze, receptionist was very nice and helpful. Room is just as described, king bed with nice walk-in shower. Just a short walk to the Yum center and all kinds of restaurants.
Stayed 1 night in Jan 2024
Response from Ellyn Ellis, FOM on 26 Jan 2024
Hi Lori! Thanks so much for this review. We're so glad you had a great time and that our location was perfect for your plans during your time in Louisville! We enjoyed having you with us and look forward to welcoming you back. Cheers!

8/10 Good

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is lovely and the rooms are comfortable. I had a great meal at the hotel restaurant, and the restaurant across from it was to die for for breakfast.
Response from Ellyn Ellis, FOM on 24 Jan 2024
Hi Deborah! We're so glad to know you had a great time staying with us! Thank you for sharing this review, we hope so see you again soon!

10/10 Excellent

Brittany

Stayed 2 nights in Jan 2024
Response from Ellyn Ellis, FOM on 24 Jan 2024
Thank you for giving us a perfect 10/10, Brittany! We're glad you enjoyed your stay and we hope to welcome you back soon.

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfy beds
Stayed 3 nights in Jan 2024
Response from Ellyn Ellis, FOM on 19 Jan 2024
Thank you for the perfect score, Amanda! We're glad to hear you had an enjoyable and comfortable stay with us! We look forward to welcoming you back. Cheers!

10/10 Excellent

Randy

Stayed 1 night in Jan 2024
Response from Ellyn Ellis, FOM on 4 Feb 2024
Dear Randy, Thank you for giving us a perfect score, we are so glad that you were pleased with your experience. We look forward to welcoming you back!

10/10 Excellent

Amanda

Stayed 2 nights in Jan 2024
Response from Ellyn Ellis, FOM on 19 Jan 2024
Thank you for the perfect score, Amanda! We're glad you had a great time. See you again soon! Cheers!

10/10 Excellent

Craig

Stayed 1 night in Jan 2024
Response from Ellyn Ellis, FOM on 31 Jan 2024
Thank you for the perfect score, Craig! We're glad you enjoyed your stay and we hope to see you again soon.

4/10 Poor

Damien

Travelled with family
Disliked: Staff & service, room comfort
Stayed 2 nights in Dec 2023
Response from Ellyn Ellis, FOM on 10 Jan 2024
We apologize for anything that caused your stay to be less than satisfactory. We hope to have another chance to host you properly in the future.

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only problem was that this massive hotel only had like 24 parking spots in their lot. We got a parking pass from the front desk for it, and still ended up having to park on the street. Other than that, it was an amazing stay. Would definitely choose this hotel again!
Stayed 1 night in Dec 2023
Response from Ellyn Ellis, FOM on 31 Jan 2024
Hi Kimberly! Thank you for the feedback, and we apologize for trouble of having to park on the street. Please note for future stays, we have an overflow lot across the street that our guests are welcome to use as well! We'd be happy to direct you there next time you stay with us, and we are glad this will not deter you from choosing to stay with us again. We look forward to welcoming you back!