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Grand Hotel Jeanne d'Arc

4.0 star property
Travelers relax on the hotel's inviting terrace or unwind with cocktails at the bar after visiting the nearby Stations of the Cross - a perfect day's end

Choose dates to view prices

Hotel Jeanne d'Arc, near the Basilica of St. Pius X, offers a welcoming retreat with a pleasant terrace and bar. Guests enjoy practical amenities: in-room WiFi, luggage storage, dry cleaning services, and an elevator for added convenience.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Bar
The current price is €104
includes taxes & fees
24 May - 25 May
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM

Front desk staffed during limited hours

If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), private entrance

Pets

Pets stay for free

Service animals are welcome, and are exempt from fees

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for self-service breakfast: approximately EUR 12 to 12 per person
  • Self-parking fee: EUR 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Frequently asked questions

Is Grand Hotel Jeanne d'Arc pet-friendly?

Yes, pets are allowed at this property. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Grand Hotel Jeanne d'Arc?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Grand Hotel Jeanne d'Arc on 24 May 2026 start from €104, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Grand Hotel Jeanne d'Arc?

Self-parking is available for EUR 20 per night.

What time is check-in at Grand Hotel Jeanne d'Arc?

Check-in start time: 3:00 PM; check-in end time: 9:00 PM. Late check-in is available during limited hours.

What time is check-out at Grand Hotel Jeanne d'Arc?

Checkout is at 11:00 AM.

Where is Grand Hotel Jeanne d'Arc located?

Located in the heart of Lourdes, this hotel is within a 10-minute walk of Porte St-Joseph, Basilica of St. Pius X and Le Petit Lourdes. Stations of the Cross and Basilica of the Immaculate Conception are also within 10 minutes. Lourdes Station is 18 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.8

Good

8.0

Cleanliness

8.6

Location

9.0

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 7 out of 18 reviews
Rating 8 - Good. 6 out of 18 reviews
Rating 6 - Okay. 2 out of 18 reviews
Rating 4 - Poor. 2 out of 18 reviews
Rating 2 - Terrible. 1 out of 18 reviews

Reviews

Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located, great staff, and a vibrant Catholic clientelle made the place super special. Many thanks to Cathy on the front desk
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff of hotel is very helpful and polite. It’s highly recommended, the WiFi was strong.
Stayed 1 night in Dec 2017
Verified

4/10 Poor

Rejane

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hotel is old and beat up. There is better options around.
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Monique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
personnel très disponibles et aimables, commerce proche, établissement très calme
Stayed 3 nights in Oct 2025
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Directions led to the summer entrance instead of winter entrance, Fecal matter marks in the toilet, hair on the bathroom floor, holes in the bed sheets, furniture very cheap and needing replaced, the shower had mold all around the caulking. But, the view to the river was good with a balcony. I asked to be moved to another room because it was not sufficiently cleaned. I was moved to a room with no balcony. This second room also had hair on the towels and bathroom floor. I took pictures to show the lady who checked me into the room again. Nothing was done about it. The tv remote was covered in dust and dust bunnies in the corners of the room and floor. I did not extend my stay and moved to another hotel the next evening. This must be an entirely different hotel in the summer, because there is NO WAY this is a four star hotel stay.
Stayed 1 night in Nov 2018
Verified

8/10 Good

Sarah

Liked: Staff & service, room comfort

Off Season

We went in November not knowing that mostly everything closes on October 31. The staff was very nice and the location of the hotel is wonderful. Even though we had to go through the bar/restaurant to enter it was ok. Their dinner is wonderful, not to fond of the breakfast.
Stayed 2 nights in Nov 2018
Verified

8/10 Good

JoseAnt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bien situado

El hotel está muy bien conservado y limpieza excelente. En pleno centro aunque eso hace que siempre haya más ruido por la calle, que aunque no es principal tiene una gran afluència de personas
Stayed 3 nights in Aug 2018
Verified

4/10 Poor

Didier

Liked: Staff & service
Mauvaise insonorisation, petit déjeuner médiocre, pas digne d'un 4 étoile.
Stayed 2 nights in Aug 2018
Verified

8/10 Good

Steven

Liked: Cleanliness, staff & service

Hotel Jeanne d’Arc

Hotel location was very good for walking to local attractions and dining options and the staff was very helpful and friendly. Property was a bit worn but serviceable. Parking was convenient.
Stayed 1 night in Jul 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, clean, gorgeous view of mountains! Loved it!
Stayed 1 night in Jul 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great locTion

The staff very very attentive and nice. Small room with a great view and very clean
Stayed 1 night in Jun 2018
Verified

6/10 Okay

manu

Liked: Cleanliness, staff & service, room comfort
we were in a part of the hotel that to get warm water we had to wait 15 minutes.the staff was friendly.
Stayed 1 night in May 2018
Verified

10/10 Excellent

guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No sé el motivo aún, nos dieron dos habitaciones, una triple (que era lo solicitado) y una de matrimonio. Estaban comunicadas entre ellas, con sus respectivos cuartos de baño, etc. Muy bien. Precios de los desayunos caros. Al lado, cualquier bar, mucho más económico.
Verified

10/10 Excellent

Brett

Stayed 2 nights in Aug 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2019
Verified

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2019
Verified

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2019
Verified

6/10 Okay

Verified traveller

Stayed 4 nights in Jul 2018