CitizenM Hotels hotels in Lower Manhattan, New York

"Front desk staff was terrific, hotel super clean, great location"

"I was very happy with the hotel. The staff is very friendly and helpful, special thanks to Emily who checked me in and gave me an upgrade, and checked me out. Her colleagues were very helpful, too, assisting me to receive my delayed luggage and receiving a parcel that my friend had sent. Cleaning ladies were quick and skillful. The room was nice, clean and neat. No fridge but that was okay. There is a safe box in the room and enough hangers in the closet (I think there was a dozen). I specifically appreciated the body lotion, I love when hotels provide that, thanks! It’s a small but very pleasant addition. The price was the best for the period of my trip, and for this type of a hotel merely excellent. I also used my hotels.com bonuses to pay for a part, so I’m very happy with the price/quality ratio. The hotels.com keeps asking me about the breakfast – I don’t think I had breakfast included in my stay – and if so I’m very sad I missed that. It wasn’t clearly stated when I booked the room. I would have used the breakfast but noone told me it was available. I was sick the first days of my trip and it made me stay in the room more than I planned on a touristic trip. And it was a very nice place to stay in and recover. Thanks. "

"Clean room, great location and the people at front desk were great the whole time. "

"I always stay here for Thanksgiving break because I’m so picky about hotels, particularly with hygiene. PUBLIC does it for me every time. It is beyond beautiful and is everything I need in a hotel and more. "

"Cute hotel. Clean room. Nice staff. Good location in FiDi. Close to public transit. "

"Loved the room and the view! So cozy and cute! Lobby was uniquely decorated and we took advantage of the view from the rooftop bar after returning to the hotel after the concert we attended nearby. "

"Very easy communication. Would stay here again "

"Clean room. Courteous staff."

"It was fast, easy, and simple. No worries at all. "