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Reviews of Thomson House

3 out of 5
Thomson House
Avenida Murtala Mohamed no 260, Ilha de Cabo Luanda, Luanda

Reviews

8.6

Excellent

Rating 10 - Excellent. 14 out of 33 reviews" "
Rating 8 - Good. 14 out of 33 reviews" "
Rating 6 - Okay. 3 out of 33 reviews" "
Rating 4 - Poor. 2 out of 33 reviews" "
Rating 2 - Terrible. 0 out of 33 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Best for the beach but not much else
Positive--strong wifi, artsy atmosphere, great location if you want to go to the beach, nice breakfast Less positive--water in the shower never got hot, location isn't convenient to anything other than the beach
Stayed 2 nights in Jul 2022
Response from Art House Team on 9 Aug 2022
Thank you for your comment, we will try to see the shower and get it better. We hope to see you soon

10/10 Excellent

Martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kambas
Very good staff and located away frñ city centre~ a Brucie bonus
Stayed 5 nights in Dec 2021
Response from Art House Team on 8 Dec 2021
Hi Sir, Thank you for your review and comment, it means a lot. We hope to see you next time.

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thomson House
Clean rooms, friendly staff and coffee machines that work. Great value for money
Stayed 9 nights in Oct 2021
Response from Art House Team on 4 Nov 2021
Hi Andrew, Thank you for review and comment, We hope to see you next time.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, great staff.
Stayed 1 night in Oct 2021
Response from Art House Team on 3 Nov 2021
Thank you for your comment, It means a lot for us, W e hope to see you next time

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020
Response from Art House on 26 Feb 2020
Thanks for the rate

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Orbitz app was helpful to communicate with hotel to confirm transfer for airport (for a fee). This was helpful since are not plentiful. Nearby beach clubs offer secure beach and restaurant service at the beach. Helpful and friendly staff.
Stayed 2 nights in Dec 2019
Response from Mudiambo on 15 Jan 2020
Dear Orbitz, Thank you so much for your words. it means alot to us. Regards,

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel at a great price
Great staff and nice rooms for a fair price. I really enjoyed my stay here. Will definitely stay here again.
Stayed 8 nights in Nov 2019
Response from Art House on 20 Dec 2019
Hi Thanks for this, it really important for us. And will be a pleasure have you here again.

10/10 Excellent

JulioLeitão, New York

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The art house is well located in Luanda, very clean, and great staff.
Stayed 9 nights in Oct 2019
Response from André on 19 Oct 2019
Dear Julio, Thank you so much for this review, it means alot to us. Regards,

8/10 Good

Dave

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great sunset from rooftop bar
Very helpful staff, always managed to collect from the airprot even if flight is delayed. Food great and location for business in town is perfect.
Stayed 4 nights in Aug 2019
Response from TH team on 7 Sept 2019
Thank you for your comment. Hope see you next time.

8/10 Good

Dave

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best value in town
Staff always great, more than willing to help with anything. The chef always makes a huge effort to make what you want, you just need to ask.
Stayed 4 nights in Aug 2019
Response from TH team on 7 Sept 2019
Your comment its so important for us, Thank you . Hope see you soon.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little business stop over hotel.
Very good location for trips into the city, lovely little bar on the rooftop for having a sun-downer.
Stayed 4 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for short stay
Personal service, staff always willing to help with any requests.
Stayed 11 nights in Jan 2019
Response from André - Hotel Manager on 7 Mar 2019
Hi, Thank you for your comment, it means alot to us :)

6/10 Okay

Erfan

Liked: Staff & service
Stayed 3 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for tourists!
The hotel is in a great location with many restaurants nearby. Every staff member went above and beyond to help me. The breakfast offered a great selection. I normally never watch tv in a hotel, but the selection of channels was amazing. I appreciated getting caught up on one of my favorite US shows!
Stayed 2 nights in Jul 2018

8/10 Good

Frenando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to stay
It was a absolutely loverly place, and the shuttle service is a great no worries about getting there. The place was really clean and comfortable and the people very friendly. Breakfast was really good. It is a pity of the location, we walked and got to see the real way of life. So I suppose overall it was a great experience. The local art and deco of the place is breath taking.
Stayed 1 night in May 2018
Response from André - Hotel Manager on 9 Jun 2018
Dear Fernando, It was really good having you with us. We appreciate that you have enjoyed your stay. Hoe to acommodate you next time. Regards,

8/10 Good

Ed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
By Angolan standards, this hotel is great. Everything works, the staff are reasonably helpful and friendly and it is cheap. The location is also good for tourists.
Stayed 2 nights in Apr 2018
Response from André - Hotel Manager on 9 Jun 2018
Hi Ed, Thank you for your comment , it means a lot to us :) Regards,

8/10 Good

Hermanus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice Stay
Good value for money
Stayed 1 night in Mar 2018
Response from TH Team on 21 Mar 2018
Dear Sir, Thank you so much for your comment, hope to have you again at our property. Regards,

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort
Luanda Angola
Not so good, the hotel supposed to fetch us at airport but didn’t pitch so we had to call and eventually they came. Property is not in the best location and is a bit run down with uncomfortable beds, poor breakfast and a bit dirty
Response from TH Team on 21 Mar 2018
Dear Sir/Madam, Sorry for all these issue that happened. We have now a new management and things were imporved. issues like transport, cleaning and breakfast are solve now. Hope to have you next time to enjoy a new home far from home. Regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing breakfast buffet! Very helpful staff!
Stayed 2 nights in Jul 2017
Dear Guest, Greetings from Thomson House Family! We would like to thank you for your nice comments and for recognizing the quality of our Hotel and services We appreciate that you are sharing this information as we work every day to offer the best to our clients and friends. We hope to have the opportunity to welcome you again in a near future! A big hug, Thomson House Team

8/10 Good

Linda, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A friendly hotel - very helpful and welcoming staf
We enjoyed 2 nights here, one before and one after an organised birdwatching tour. Staff are very welcoming and helpful. Rooms are comfortable and a shuttlebus to and from airport is included in room price which is quite reasonable compared to hotels nearer to town centre. Great for a short stopover. Would certainly stay there again.

6/10 Okay

Jason

6/10 Okay

Jason

Nice place.

10/10 Excellent

JOAO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Passamos parte do dia no hotel fomos muito bem recepcionados
Stayed 1 night in May 2023

10/10 Excellent

JULIE ELISE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic days close to city and beach
Fantastic place and staff. Good service, warm atmosphere. Nice view. everything was just perfect!
Stayed 12 nights in Feb 2020
Response from ART HOUSE on 9 Mar 2020
Hi Julie, Thank you for your words, We hope see you next time

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities
Funcionários atenciosos e muito educados. Cama em estado de conservação ruim.
Stayed 5 nights in Apr 2019
Response from André - Hotel Manager on 20 May 2019
Muito obrigado por suas palavras.

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Response from André - Hotel Manager on 11 Apr 2018
Dear Ana, Sorry for the delay. Thank you so much for your review. Greetings from TH

8/10 Good

Katharina

Liked: Property conditions & facilities, room comfort
Weiterempfehlung
Das Hotel an sich ist super, nur kam das Personal meinem Wunsch nach einer Reinigung des Zimmer nie nach. Das war etwas blöd, aber bei einem Aufenthalt von 4 Tagen okay.
Stayed 3 nights in Mar 2018
Response from TH Team on 23 Mar 2018
Liebe Katharina, Vielen Dank für Ihren Kommentar, es hilft uns, unseren Service zu verbessern. Sorry für das Problem mit dem Reinigungspersonal. Entschuldigung für meine schlechten deutschen Wörter :)

8/10 Good

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom hotel intimista
Foi uma boa experiência. O hotel, de dimensão mais pequena, proporciona um ambiente mais familiar e o pessoal é sempre bastante prestável. Nota positiva para a decoração de inspiração africana e para a divulgação de artistas angolanos. Fiquei no primeiro andar traseiras. Este quarto tinha a vista tapada por grades e uma espécie de hera, o que dava um tom escuro ao quarto. Penso que os quartos com vista para o mar e de andares superiores devem ser mais agradáveis. Bom serviço de limpeza e boa vista a partir do terraço. A localização é boa, mas é preciso apanhar transporte para ir até ao centro (10 min de carro). Recomendo este hotel.
Stayed 6 nights in Feb 2018
Response from TH Team on 6 May 2018
Oi Silvia, Muito obrigado por essas palavras encorajadoras. Do fundo de coração... a partir de Angola, Um BEIJÃO.

4/10 Poor

Didier

Liked: Cleanliness, staff & service
Pas eu de chance (publicité mensongère)
Situation erronée de l'hôtel sur votre plan. A 5 km de la forteresse et non à 1 km. Du coup frais de taxi (onéreux) obligatoires pour se rendre au centre. Alors que j'avais réservé une suite pour 4 nuits, première nuit dans une chambre normale (car erreur de programme informatique). Le lendemain, attente de 45 minutes à la réception l'après-midi pour obtenir la suite 301, non prête. Elle fait bien 40 m² mais n'a absolument pas de kitchenette (ni station d'accueil MP3, ni chaussons. comme annoncé sur votre site...). Le manque de kitchenette est vraiment préjudiciable, puisque c'est pour cela que j'avais choisi cet hôtel et cette suite. Restaurants très chers dans le secteur : le plat de restaurant le moins cher (le plat, et non le menu), est à 25 €. De plus, l'insonorisation est très insuffisante, d'autant plus que les vendredis et samedis soirs (et nuit) se tient des soirées disco à l'étage au-dessus, juste au-dessus de mon lit. Les bons points, quand même : petit-déjeuner buffet acceptable, bon accueil, bonne connexion Wifi, service de transfert payant pour l'aéroport, décoration originale d'artistes locaux, lits confortables, bicyclettes gratuites.
Stayed 4 nights in Nov 2017

8/10 Good

Eduardo

Liked: Cleanliness, room comfort
Bom hotel, com algumas limitações
Bom hotel, com algumas questões relativas a serviços. Estas incluiram internet lenta ou indisponível no quarto, em diversas ocasiões. Telefone do quarto, para falar com a recepção, sem conexão, o que não foi resolvido durante minha estadia. Refeição noturna indisponível algumas noites, em que o silêncio também não foi respeitado. Região do hotel pouco segura à noite. Ótimo café da manhã.
Stayed 13 nights in Jul 2017
Caro Eduardo, Saudações da Thomson House! Primeiramente gostaríamos de agradecer pelos seu comentário. Pedimos desculpas pelo funcionamento da Internet (que durante o período que esteve hospedado tivemos um problema com o nosso provedor), falha na troca do telefone do quarto. Quanto ao jantar, o mesmo tem que ser sempre reservado para podermos garantir disponibilidade. Relativamente à area do Hotel, temos uma equipa de segurança em todo o pperímetro de maneira a garantir a segurança de todos os hóspedes. Agradecemos também por estar a partilhar esta informação por trabalhamos todos os dias para oferecer o melhor aos nossos clientes e amigos. Esperamos ter oportunidade de poder recebe-la num futuro próximo. Um grande abraço, Thomson House Team

10/10 Excellent

Bernt, Linköping

Liked: Cleanliness, staff & service, room comfort
An amazing deal with super-friendly staff
Detta var ett av de trevligaste hotell jag någonsin bott på, och jag har ca 100 hotellnätter om året över hela världen. Personalen är helt enkelt ofattbart vänlig och gästfri - man är mer familjemedlem än gäst. Att hotellet dessutom är mycket prisvärt i en stad som skulle kunna ruinera Krösus gör inte saken sämre. Dom skjutsade oss t.o.m. fram och tillbaka till restauranger på kvällen då dom ansåg det säkrare än att gå.