Lubok Merbau Hotels

"The room was very clean and had been recently painted - this was obvious due to the paint splashes on the floor and net curtains. It is also single glazing so even on the 11th floor outside noises can be heard. There is also no international power points or USB ports in the room but the staff were very helpful in getting an adapter for the room. The location is in a residential area so grab / taxi is needed to get to Ipoh’s points of interest. "

" In need of refurb"

"The room is spacious snd clean , the staff is excellent and helpful ."

"Compliments for Reception Staff Jannah, Jagjeet and Housekeeping Team : Dear Management of AC Hotels by Marriott Ipoh, I would like to express my sincere appreciation for the outstanding service provided during my recent stay at your hotel, from 16th January to 18th January. A special thank you to Jannah at the reception for her warm welcome, professionalism, and attentiveness. She was courteous, efficient, and always ready to assist with a genuine smile, which made the check-in and overall experience truly pleasant. Also a big thank you to Jagjeet for placing the slice of birthday cake in our room so that i may surprise my best friend on her birthday! I would also like to commend the housekeeping team for the birthday decorations as well as maintaining the room in impeccable condition. The cleanliness, attention to detail, and consistency throughout my stay did not go unnoticed and greatly enhanced my comfort. Please extend my gratitude to Jannah, Jagjeet, and the entire housekeeping team for their dedication and excellent service. They are a true credit to AC Hotels by Marriott Ipoh. Thank you once again for a wonderful experience. Zuleeyantee Suri Warm regards,"

"Staff friendly and helpful. I always choose Novotel when visiting Taiping. "

"Staff is fantastic. Great place to stay and like the environment very well. Will do it again."

"Room was clean and tidy"

"Wood work condition deteriorated and a fire hazard; no fire detectors. Room rate expensive for such a condition. "

"The bathroom was very tired with mouldy wallpaper and needed renovating. Bed was comfy and bedroom was spacious. Good air con and WiFi. The spa facilities were OK but Ivthought there was a swimming pool and actually it was only jacuzzi and plunge pool. Bit dark, again in need of a bit of a makeover. Steam and sauna too. Have to pay extra to use. Breakfast could do with more veggie options and some of the food had gone cold (buffet). Excellent location and lovely staff. "